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About Error "Fake App Attack Misleading Application File Download 3"


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#1 vuinguyen169

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Posted 04 February 2014 - 06:22 AM

I've read this topic http://www.bleepingcomputer.com/forums/t/519643/firefox-crashes-norton-fake-app-attack-misleading-application-file-download-3/
And followed nasdaq's guide. But my results were:

RogueKiller V8.6.3 _x64_ [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : Bameoi [Admin rights]
Mode : Remove -- Date : 02/04/2014 12:14:40
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 1 ¤¤¤
[BLPATH] OptimizerPro.exe -- C:\ProgramData\BetterSoft\OptimizerPro\OptimizerPro.exe [-] -> KILLED [TermProc]
 
¤¤¤ Registry Entries : 6 ¤¤¤
[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ POL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> [0x2] The system cannot find the file specified. 
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
 
¤¤¤ Scheduled tasks : 1 ¤¤¤
[V1][ROGUE ST] schedule!3036567561.job : C:\ProgramData\BetterSoft\OptimizerPro\OptimizerPro.exe - /schedule /profile "c:\programdata\bettersoft\optimizerpro\3036567561.ini" [-][-] -> DELETED
 
¤¤¤ Startup Entries : 2 ¤¤¤
[Default][SUSP PATH] Best Buy pc app.lnk : C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk @C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe "C:\ProgramData\Best Buy pc app\Best Buy pc app.application" [-][-][-] -> DELETED
[Default User][SUSP PATH] Best Buy pc app.lnk : C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk @C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe "C:\ProgramData\Best Buy pc app\Best Buy pc app.application" [-][-][-] -> [0x2] The system cannot find the file specified. 
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection : Mal.Hosts|Rogue.ProgFiles ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
173.252.100.26 www.facebook.com --> Potentially malicious!
 
173.252.100.26 facebook.com
173.252.100.26 www.facebook.com
173.252.100.26 www.login.facebook.com
173.252.100.26 login.facebook.com
173.252.100.26 apps.facebook.com
173.252.100.26 graph.facebook.com
173.252.100.26 register.facebook.com
173.252.100.26 vi-vn.connect.facebook.com
173.252.100.26 vi-vn.facebook.com
173.252.100.26 static.ak.connect.facebook.com
173.252.100.26 developers.facebook.com
173.252.100.26 error.facebook.com
173.252.100.26 channel.facebook.com
173.252.100.26 register.facebook.com
173.252.100.26 bigzipfiles.facebook.com
173.252.100.26 pixel.facebook.com
173.252.100.26 upload.facebook.com
173.252.100.26 register.facebook.com
173.252.100.26 bigzipfiles.facebook.com
173.252.100.26 pixel.facebook.com
[...]
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: Hitachi HTS545025B9A300 +++++
--- User ---
[MBR] b92676bd338786fd226a6dc6a57fd190
[BSP] e18f0b344917c3f8b15cf9f733a531a1 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 51207 Mo
1 - [XXXXXX] EXTEN (0x05) [VISIBLE] Offset (sectors): 104872320 | Size: 187265 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_D_02042014_121440.txt >>
RKreport[0]_S_02042014_121355.txt
 
 
2 files named "RKreport[0]_D_02042014_121440.txt" and "RKreport[0]_S_02042014_121355.txt" were saved to the desktop
And since then I can keep Google Chrome, FireFox or IE running however long I want!
I think that was a good thing but.. just want to ask you why I only had to use Rogue Killer?
(Sorry for bad English)

Edited by vuinguyen169, 04 February 2014 - 06:30 AM.


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#2 vuinguyen169

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Posted 04 February 2014 - 06:25 AM

2 files contain the same text (The text above)



#3 gringo_pr

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Posted 08 February 2014 - 09:10 AM



Hello vuinguyen169

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

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Posted 11 February 2014 - 01:39 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 vuinguyen169

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Posted 13 February 2014 - 02:07 AM

I think I don't have anymore problems with my computer, thank you very much for your reply
I ran adwcleaner without instruction but still worked.
Wolf...



#6 gringo_pr

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Posted 13 February 2014 - 11:02 AM

I think I would still run DDS and let me check it out just to be sure


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 vuinguyen169

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Posted 16 February 2014 - 04:43 AM

Thank you so much I downloaded link 2 and do what you said
Here are the results:

DDS.TXT

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 8.0.7600.17267  BrowserJavaVersion: 10.21.2
Run by Bameoi at 16:35:08 on 2014-02-16
Microsoft Windows 7 Home Premium   6.1.7600.0.932.81.1033.18.3767.1654 [GMT 7:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\SysWOW64\Portable\IDM\IDMan.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\Cyberlink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Cyberlink\YouCam\YouCamTray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\SysWOW64\Portable\IDM\IDMIntegrator64.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
D:\New Folder\Programs\Google Chrome\GoogleChromePortable.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
D:\New Folder\Programs\PM ung dung\Unikey\UniKeyNT.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\AUDIODG.EXE
D:\New Folder\Programs\PM ung dung\Capture\FSCapture.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
C:\Program Files (x86)\Video Web Camera\traybar.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\K-Lite Codec Pack\Media Player Classic\mpc-hc.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
D:\New Folder\Programs\Google Chrome\App\Chrome-bin\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=NIS&pvid=20.4.0.40
uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv55c&r=27361212m465l04f4z195a4782j50r
mStart Page = hxxp://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=NIS&pvid=20.4.0.40
mSearch Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
mDefault_Page_URL = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
mWinlogon: Userinit = C:\Windows\SysWOW64\userinit.exe,
BHO: ATLAS Toolbar: {3C6301ED-0F78-4AF2-8150-D9C052361A8E} - C:\Program Files (x86)\ATLAS V14\ATLIECP.DLL
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
TB: ATLAS Toolbar: {3C6301ED-0F78-4AF2-8150-D9C052361A8E} - C:\Program Files (x86)\ATLAS V14\ATLIECP.DLL
uRun: [IDMan] C:\Windows\SysWOW64\Portable\IDM\IDMan.exe /onboot
uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
uRunOnce: [Report] \AdwCleaner\AdwCleaner[S0].txt
mRun: [YouCam Mirage] "C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe"
mRun: [YouCam Tray] "C:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe" /s
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRunOnce: [KLiteCodecPackv1020] C:\Users\Vui\Downloads\Programs\K-Lite_Codec_Pack_1020_Full.exe
StartupFolder: C:\Users\Bameoi\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MYPCBA~1.LNK - C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CODECP~1.LNK - C:\Windows\SysWOW64\C2MP\UpdateChecker.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:221
uPolicies-Explorer: NoDriveAutoRun = dword:0
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &Translate with ATLAS - C:\Program Files (x86)\ATLAS V14\Atlscript.html
IE: ATLAS Translation &Editor - C:\Program Files (x86)\ATLAS V14\AtlscriptEdit.html
IE: Download all links with IDM - C:\Windows\SysWOW64\Portable\IDM\IEGetAll.htm
IE: Download FLV video content with IDM - C:\Windows\SysWOW64\Portable\IDM\IEGetVL.htm
IE: Download with IDM - C:\Windows\SysWOW64\Portable\IDM\IEExt.htm
IE: {B7707A72-4355-11D4-82BD-00000EBBEF8D} - C:\Program Files (x86)\ATLAS V14\Atlscript.html
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{07293FC2-1452-4D53-84FF-B4A85A7C503E} : NameServer = 8.8.8.8,8.8.4.4
TCP: Interfaces\{07293FC2-1452-4D53-84FF-B4A85A7C503E} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{8192C47F-6A1B-475D-A522-A47F112D10F0} : DHCPNameServer = 172.16.1.2 172.16.1.4
AppInit_DLLs= c:\progra~2\safesa~1\sprote~1.dll
SSODL: WebCheck - <orphaned>
x64-mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv55c&r=27361212m465l04f4z195a4782j50r
x64-mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&m=nv55c&r=27361212m465l04f4z195a4782j50r
x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - 
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys [2013-6-13 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys [2013-6-13 1139800]
R1 appdrv01;Application Driver (01);C:\Windows\System32\drivers\appdrv01.sys [2014-1-25 2918512]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\BASHDefs\20140121.001\BHDrvx64.sys [2014-1-23 1526488]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1404000.028\ccsetx64.sys [2013-6-13 169048]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2014-1-25 283064]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\IPSDefs\20140214.001\IDSviA64.sys [2014-2-15 521944]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1404000.028\ironx64.sys [2013-6-13 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys [2013-6-13 433752]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-5 822624]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-7-23 321104]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe [2013-1-1 868896]
R2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2010-1-8 23584]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-7-23 13336]
R2 IDMWFP;IDMWFP;C:\Windows\System32\drivers\idmwfp.sys [2013-2-9 87304]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe [2013-6-13 144368]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2010-5-25 255744]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-7-23 2320920]
R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-7-23 243232]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-8-21 31088]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-21 137648]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-7-23 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-7-23 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-7-23 271872]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-5-15 384040]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 appdrvrem01;Application Driver Auto Removal Service (01);C:\Windows\System32\appdrvrem01.exe svc --> C:\Windows\System32\appdrvrem01.exe svc [?]
S2 BackupStack;Computer Backup (MyPC Backup);C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2014-1-27 36392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-19 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-19 138576]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-7-23 246304]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-8-22 1255736]
.
=============== Created Last 30 ================
.
2014-02-09 13:13:06 -------- d-----w- C:\Users\Bameoi\AppData\Roaming\IObit
2014-02-08 11:52:32 -------- d-----w- C:\Program Files\iPod
2014-02-08 11:52:31 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-02-08 11:52:31 -------- d-----w- C:\Program Files\iTunes
2014-02-08 11:52:31 -------- d-----w- C:\Program Files (x86)\iTunes
2014-02-06 11:54:54 -------- d-----w- C:\Users\Bameoi\AppData\Roaming\GeoVid
2014-02-06 11:54:35 -------- d-----w- C:\Program Files (x86)\Common Files\GeoVid
2014-02-06 11:54:32 77824 ----a-w- C:\Windows\SysWow64\xvid.ax
2014-02-06 11:54:30 1047552 ----a-w- C:\Windows\SysWow64\mfc71u.dll
2014-02-06 11:54:29 89088 ----a-w- C:\Windows\SysWow64\atl71.dll
2014-02-06 11:54:29 60416 ----a-w- C:\Windows\SysWow64\dsetup.dll
2014-02-06 11:54:29 1712128 ----a-w- C:\Windows\SysWow64\gdiplus.dll
2014-02-06 11:54:29 1060864 ----a-w- C:\Windows\SysWow64\mfc71.dll
2014-02-05 11:48:47 -------- d-----w- C:\Windows\SysWow64\C2MP
2014-02-05 11:47:44 -------- d-----w- C:\Program Files (x86)\MyPC Backup
2014-02-05 10:44:25 -------- d-----w- C:\Program Files (x86)\Freemake
2014-02-05 09:07:06 257624 ----a-w- C:\Windows\System32\unrar64.dll
2014-02-05 09:07:05 218200 ----a-w- C:\Windows\SysWow64\unrar.dll
2014-02-05 09:06:56 -------- d-----w- C:\Program Files (x86)\K-Lite Codec Pack
2014-02-05 08:54:05 -------- d-----w- C:\Program Files (x86)\AviSynth 2.5
2014-02-05 08:19:51 -------- d-----w- C:\ProgramData\cutevideocutterfree
2014-02-04 13:25:15 -------- d-----w- C:\AdwCleaner
2014-01-25 13:38:08 2918512 ----a-w- C:\Windows\System32\drivers\appdrv01.sys
2014-01-25 13:38:07 551824 ----a-w- C:\Windows\System32\appdrvrem01.exe
2014-01-25 06:48:06 -------- d-----w- C:\Users\Bameoi\AppData\Roaming\Fujitsu
2014-01-25 06:48:06 -------- d-----w- C:\Users\Bameoi\AppData\Local\Fujitsu
2014-01-25 06:47:46 256 ---ha-w- C:\Windows\SysWow64\LTAW14FN.BIN
2014-01-25 06:47:46 256 ---ha-w- C:\Windows\SysWow64\FJLTAFOU.BIN
2014-01-25 06:46:55 -------- d-----w- C:\Program Files (x86)\ATLAS V14
2014-01-25 02:11:10 283064 ----a-w- C:\Windows\System32\drivers\dtsoftbus01.sys
2014-01-25 02:11:05 -------- d-----w- C:\Users\Bameoi\AppData\Roaming\DAEMON Tools Lite
2014-01-25 02:11:03 -------- d-----w- C:\Program Files (x86)\DAEMON Tools Lite
2014-01-25 02:10:11 -------- d-----w- C:\ProgramData\DAEMON Tools Lite
2014-01-24 14:08:17 -------- d-----w- C:\Windows\SysWow64\directx
.
==================== Find3M  ====================
.
2014-01-01 08:12:49 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-01-01 08:12:49 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
.
============= FINISH: 16:36:09.10 ===============
ATTACH.TXT
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume1
Install Date: 1/1/2013 7:02:06 AM
System Uptime: 2/16/2014 2:55:16 AM (14 hours ago)
.
Motherboard: Gateway |  | NV55C
Processor: Intel® Pentium® CPU        P6100  @ 2.00GHz | CPU | 919/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 50 GiB total, 7.515 GiB free.
D: is FIXED (NTFS) - 150 GiB total, 6.157 GiB free.
E: is FIXED (NTFS) - 33 GiB total, 12.887 GiB free.
F: is CDROM ()
G: is CDROM ()
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.06)
Adobe Shockwave Player 12.0
Advertising Center
Anime downloader
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATLAS Translation Standard V14.0 Trial Version
AviSynth 2.5
Backup Manager Basic
Best Buy pc app
Bonjour
Broadcom Gigabit NetLink Controller
CyberLink PowerDVD 9
CyberLink YouCam
D3DX10
DAEMON Tools Lite
Gateway InfoCentre
Gateway MyBackup
Gateway Power Management
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway Social Networks
Gateway Updater
Google Update Helper
iCloud
Identity Card
ImagXpress
Intel® Control Center
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Intel® Rapid Storage Technology
iTunes
Java 7 Update 21
Java Auto Updater
JustCloud 
K-Lite Codec Pack 10.2.0 Full
Launch Manager
Media Player Codec Pack 4.2.9
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft PowerPoint Viewer
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyPC Backup 
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Norton Internet Security
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
swMSM
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Video Web Camera
Welcome Center
.
==== Event Viewer Messages From Past Week ========
.
2/15/2014 4:02:22 PM, Error: volsnap [36]  - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
2/15/2014 2:08:54 PM, Error: Microsoft-Windows-Bits-Client [16398]  - A new BITS job could not be created. The current job count for the user Bameoi-PC\Vui (60) is equal to or greater than the job limit (60) specified through group policy.  To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.
2/14/2014 5:49:02 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Computer Backup (MyPC Backup) service to connect.
2/14/2014 5:49:02 PM, Error: Service Control Manager [7000]  - The Computer Backup (MyPC Backup) service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
So sorry I pressed "report", I hope it wouldn't be a problem
Mod Edit:  No problem :) - Hamluis.

Edited by hamluis, 16 February 2014 - 07:23 AM.


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:35 AM

Posted 16 February 2014 - 01:35 PM


Hello vuinguyen169

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 vuinguyen169

vuinguyen169
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:07:35 PM

Posted 17 February 2014 - 08:39 AM

Thank you for taking your time for me
I use Win7 so I didn't update the Recovery Console

I downloaded link 2 and ran Combofix.

After the computer automatically restarted, I logged on as a user and it appeared to be wrong (Combofix Window kept appear and disappear over and over again)

So I myseft restarted my computer, logged on as administrator, and Combofix window appear.. and since then everything went fine...

This is the log:

ComboFix 14-02-16.01 - Bameoi 7/2014 Mon  20:03:04.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7600.0.932.81.1033.18.3767.2585 [GMT 7:00]
Running from: c:\users\Vui\Downloads\Programs\ComboFix.exe
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\XSxS
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-17 to 2014-02-17  )))))))))))))))))))))))))))))))
.
.
2014-02-11 14:41 . 2014-02-11 14:41 -------- d-----w- c:\users\Vui\AppData\Roaming\MPC-HC
2014-02-09 13:13 . 2014-02-09 13:13 -------- d-----w- c:\users\Bameoi\AppData\Roaming\IObit
2014-02-08 11:52 . 2014-02-08 11:52 -------- d-----w- c:\program files\iPod
2014-02-08 11:52 . 2014-02-08 11:53 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-02-08 11:52 . 2014-02-08 11:53 -------- d-----w- c:\program files\iTunes
2014-02-08 11:52 . 2014-02-08 11:53 -------- d-----w- c:\program files (x86)\iTunes
2014-02-07 09:27 . 2014-02-07 09:27 -------- d-----w- c:\users\Vui\AppData\Local\WMTools Downloaded Files
2014-02-07 00:43 . 2014-02-07 00:43 -------- d-----w- c:\users\Vui\AppData\Roaming\Thinstall
2014-02-07 00:43 . 2014-02-07 00:43 -------- d-----w- c:\users\Vui\AppData\Local\Thinstall
2014-02-06 11:54 . 2014-02-06 11:54 -------- d-----w- c:\users\Bameoi\AppData\Roaming\GeoVid
2014-02-06 11:54 . 2014-02-06 11:54 -------- d-----w- c:\program files (x86)\Common Files\GeoVid
2014-02-06 11:54 . 2007-06-28 11:55 77824 ----a-w- c:\windows\SysWow64\xvid.ax
2014-02-06 11:54 . 2003-03-19 01:12 1047552 ----a-w- c:\windows\SysWow64\mfc71u.dll
2014-02-06 11:54 . 2005-06-07 08:11 60416 ----a-w- c:\windows\SysWow64\dsetup.dll
2014-02-06 11:54 . 2004-08-18 08:00 1712128 ----a-w- c:\windows\SysWow64\gdiplus.dll
2014-02-06 11:54 . 2003-03-19 01:19 1060864 ----a-w- c:\windows\SysWow64\mfc71.dll
2014-02-06 11:54 . 2003-03-18 23:05 89088 ----a-w- c:\windows\SysWow64\atl71.dll
2014-02-05 11:48 . 2014-02-05 11:49 -------- d-----w- c:\windows\SysWow64\C2MP
2014-02-05 11:47 . 2014-02-05 23:48 -------- d-----w- c:\program files (x86)\MyPC Backup
2014-02-05 10:44 . 2014-02-05 10:44 -------- d-----w- c:\program files (x86)\Freemake
2014-02-05 09:07 . 2013-12-01 13:10 257624 ----a-w- c:\windows\system32\unrar64.dll
2014-02-05 09:07 . 2013-12-01 13:10 218200 ----a-w- c:\windows\SysWow64\unrar.dll
2014-02-05 09:06 . 2014-02-05 09:07 -------- d-----w- c:\program files (x86)\K-Lite Codec Pack
2014-02-05 08:54 . 2014-02-05 08:54 -------- d-----w- c:\program files (x86)\AviSynth 2.5
2014-02-05 08:19 . 2014-02-05 08:19 -------- d-----w- c:\users\Vui\cutevideocutterfree
2014-02-05 08:19 . 2014-02-05 08:19 -------- d-----w- c:\programdata\cutevideocutterfree
2014-02-04 13:25 . 2014-02-04 13:28 -------- d-----w- C:\AdwCleaner
2014-01-25 13:38 . 2014-01-25 13:38 2918512 ----a-w- c:\windows\system32\drivers\appdrv01.sys
2014-01-25 13:38 . 2014-01-25 13:38 551824 ----a-w- c:\windows\system32\appdrvrem01.exe
2014-01-25 06:48 . 2014-01-25 06:48 -------- d-----w- c:\users\Vui\AppData\Roaming\Fujitsu
2014-01-25 06:48 . 2014-01-25 06:48 -------- d-----w- c:\users\Vui\AppData\Local\Fujitsu
2014-01-25 06:48 . 2014-01-25 06:48 -------- d-----w- c:\users\Bameoi\AppData\Roaming\Fujitsu
2014-01-25 06:48 . 2014-01-25 06:48 -------- d-----w- c:\users\Bameoi\AppData\Local\Fujitsu
2014-01-25 06:47 . 2014-01-25 06:47 256 ---ha-w- c:\windows\SysWow64\LTAW14FN.BIN
2014-01-25 06:47 . 2014-01-25 06:47 256 ---ha-w- c:\windows\SysWow64\FJLTAFOU.BIN
2014-01-25 06:46 . 2014-01-26 05:43 -------- d-----w- c:\program files (x86)\ATLAS V14
2014-01-25 06:33 . 2014-01-25 06:33 -------- d-----w- c:\users\Vui\AppData\Roaming\InstallShield Installation Information
2014-01-25 06:28 . 2014-01-25 06:28 -------- d-----w- c:\users\Vui\AppData\Roaming\Will
2014-01-25 06:19 . 2014-02-04 04:31 -------- d-----w- c:\users\Vui\AppData\Roaming\DAEMON Tools Lite
2014-01-25 02:11 . 2014-01-25 02:11 283064 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2014-01-25 02:11 . 2014-01-25 02:12 -------- d-----w- c:\users\Bameoi\AppData\Roaming\DAEMON Tools Lite
2014-01-25 02:11 . 2014-01-25 02:11 -------- d-----w- c:\program files (x86)\DAEMON Tools Lite
2014-01-25 02:10 . 2014-01-25 06:19 -------- d-----w- c:\programdata\DAEMON Tools Lite
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-01-01 08:12 . 2013-02-09 06:21 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-01-01 08:12 . 2013-02-09 06:21 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[7] 2009-07-14 . 72D7B3EA16946E8F0CF7458150031CC6 . 1008640 . . [6.1.7600.16385] .. c:\windows\winsxs\amd64_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_292d5de8870d85d9\user32.dll
[-] 2013-08-22 . 2C353B6CE0C8D03225CAA2AF33B68D79 . 1008640 . . [6.1.7600.16385] .. c:\windows\system32\user32.dll
.
[-] 2013-08-22 . 861C4346F9281DC0380DE72C8D55D6BE . 833024 . . [6.1.7600.16385] .. c:\windows\SysWOW64\user32.dll
[7] 2009-07-14 . E8B0FFC209E504CB7E79FC24E6C085F0 . 833024 . . [6.1.7600.16385] .. c:\windows\winsxs\wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7600.16385_none_3382083abb6e47d4\user32.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IDMan"="c:\windows\SysWOW64\Portable\IDM\IDMan.exe" [2011-02-15 3270040]
"DAEMON Tools Lite"="c:\program files (x86)\DAEMON Tools Lite\DTLite.exe" [2013-10-28 3675352]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"YouCam Mirage"="c:\program files (x86)\CyberLink\YouCam\YCMMirage.exe" [2010-08-20 136488]
"YouCam Tray"="c:\program files (x86)\CyberLink\YouCam\YouCamTray.exe" [2010-08-20 162912]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-02-05 43848]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2014-02-06 152392]
.
c:\users\Bameoi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
MyPC Backup.lnk - c:\program files (x86)\MyPC Backup\MyPC Backup.exe [2014-1-27 2919976]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
CodecPackUpdateChecker.lnk - c:\windows\SysWOW64\C2MP\UpdateChecker.exe [2013-9-2 48248]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sr.sys]
@="FSFilter System Recovery"
.
R2 appdrvrem01;Application Driver Auto Removal Service (01);c:\windows\System32\appdrvrem01.exe svc;c:\windows\SYSNATIVE\appdrvrem01.exe svc [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1404000.028\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1404000.028\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1404000.028\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1404000.028\SYMEFA64.SYS [x]
S1 appdrv01;Application Driver (01);c:\windows\system32\Drivers\appdrv01.sys;c:\windows\SYSNATIVE\Drivers\appdrv01.sys [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\BASHDefs\20140121.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\BASHDefs\20140121.001\BHDrvx64.sys [x]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1404000.028\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NISx64\1404000.028\ccSetx64.sys [x]
S1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\DRIVERS\dtsoftbus01.sys;c:\windows\SYSNATIVE\DRIVERS\dtsoftbus01.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\IPSDefs\20140214.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\IPSDefs\20140214.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1404000.028\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1404000.028\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1404000.028\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NISx64\1404000.028\SYMNETS.SYS [x]
S2 BackupStack;Computer Backup (MyPC Backup);c:\program files (x86)\MyPC Backup\BackupStack.exe;c:\program files (x86)\MyPC Backup\BackupStack.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe;c:\program files (x86)\Launch Manager\dsiwmis.exe [x]
S2 ePowerSvc;Acer ePower Service;c:\program files\Gateway\Gateway Power Management\ePowerSvc.exe;c:\program files\Gateway\Gateway Power Management\ePowerSvc.exe [x]
S2 GREGService;GREGService;c:\program files (x86)\Gateway\Registration\GREGsvc.exe;c:\program files (x86)\Gateway\Registration\GREGsvc.exe [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 IDMWFP;IDMWFP;c:\windows\system32\DRIVERS\idmwfp.sys;c:\windows\SYSNATIVE\DRIVERS\idmwfp.sys [x]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe;c:\program files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe [x]
S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe;c:\program files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 Updater Service;Updater Service;c:\program files\Gateway\Gateway Updater\UpdaterService.exe;c:\program files\Gateway\Gateway Updater\UpdaterService.exe [x]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys;c:\windows\SYSNATIVE\DRIVERS\k57nd60a.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-09 08:12]
.
2014-02-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-01-01 00:08]
.
2014-02-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-01-01 00:08]
.
.
--------- X64 Entries -----------
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=NIS&pvid=20.4.0.40
uLocal Page = c:\windows\system32\blank.htm
mDefault_Page_URL = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
mStart Page = hxxp://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=NIS&pvid=20.4.0.40
mLocal Page = c:\windows\SysWOW64\blank.htm
mSearch Page = hxxp://securityresponse.symantec.com/avcenter/fix_homepage/
uInternet Settings,ProxyOverride = *.local
IE: &Translate with ATLAS - c:\program files (x86)\ATLAS V14\Atlscript.html
IE: ATLAS Translation &Editor - c:\program files (x86)\ATLAS V14\AtlscriptEdit.html
IE: Download all links with IDM - c:\windows\SysWOW64\Portable\IDM\IEGetAll.htm
IE: Download FLV video content with IDM - c:\windows\SysWOW64\Portable\IDM\IEGetVL.htm
IE: Download with IDM - c:\windows\SysWOW64\Portable\IDM\IEExt.htm
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{07293FC2-1452-4D53-84FF-B4A85A7C503E}: NameServer = 8.8.8.8,8.8.4.4
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
SafeBoot-dmboot.sys
SafeBoot-dmio.sys
SafeBoot-dmload.sys
SafeBoot-dmadmin
SafeBoot-dmserver
SafeBoot-SRService
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{CDC95B92-E27C-4745-A8C5-64A52A78855D} - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1810638060-569667942-2295490769-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-1810638060-569667942-2295490769-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_USERS\S-1-5-21-1810638060-569667942-2295490769-1001_Classes\Wow6432Node\CLSID\{4d3fe0a9-1b1c-479f-8c7e-510b7097de4a}]
@Denied: (Full) (Everyone)
@Allowed: (Read) (RestrictedCode)
"Model"=dword:00000006
"Therad"=dword:00000002
"MData"=hex(0):73,d5,cf,b8,a4,07,89,80,31,e4,35,6b,2a,ca,fe,43,b6,1f,81,1f,5a,
   1b,4d,36,46,8f,3c,f2,5c,68,ee,21,46,8f,3c,f2,5c,68,ee,21,46,8f,3c,f2,5c,68,\
.
[HKEY_USERS\S-1-5-21-1810638060-569667942-2295490769-1001_Classes\Wow6432Node\CLSID\{7B8E9164-324D-4A2E-A46D-0165FB2000EC}]
@Denied: (Full) (Everyone)
"scansk"=hex(0):36,75,f0,86,dd,b0,e7,4f,21,80,03,8d,0a,6f,37,46,2f,a4,af,a2,06,
   e7,91,40,5b,4d,fa,f4,1e,e2,fe,84,67,05,1b,64,54,86,41,32,00,00,00,00,00,00,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_235_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_235.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2014-02-17  20:23:34 - machine was rebooted
ComboFix-quarantined-files.txt  2014-02-17 13:23
.
Pre-Run: 7,850,958,848 bytes free
Post-Run: 7,592,996,864 bytes free
.
- - End Of File - - 7542166ADB79A894D95C3832C9924CEB
Poor English but I just wanted to report all the details that make me confused.
Thanks to this great website, I think my problem will be solved soon. The computer works pretty fine


#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 17 February 2014 - 10:48 AM


Hello vuinguyen169

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Folder::
c:\program files (x86)\MyPC Backup

Driver::
BackupStack
 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 vuinguyen169

vuinguyen169
  • Topic Starter

  • Members
  • 8 posts
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  • Local time:07:35 PM

Posted 18 February 2014 - 12:18 AM

Yes I created the file, moved it to Combofix.

Everything went fine, Combofix ran fine, it restarted my computer. But after that...

I have no idea where the produced file is.

Something wrong?

The computer hasn't been in trouble so far.

And a folder was created as Combofix, location is C:\Combofix it leads me to My Computer (!?)


Edited by vuinguyen169, 18 February 2014 - 06:13 AM.


#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:08:35 AM

Posted 18 February 2014 - 12:06 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Java 7 Update 21
      MyPC Backup




Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 23 February 2014 - 01:14 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#14 vuinguyen169

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Posted 25 February 2014 - 06:36 AM

Heloo

My computer has had no problems so far. 

Thank you. I think that would be fine to me (:

Thank you



#15 gringo_pr

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Posted 25 February 2014 - 01:25 PM


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click DelFix.exe.
  • select all options avalible
  • Click the Run button.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java



The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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