Thanks for having me...and I hope to straighten out my computer
Originally, I had problems w svc host files using up all of my resources, and found a 'patch' that corrected this
issue. This was about 6wks ago. 4 days ago, I had a Trojan infection pop up in my AVG virus protection, it attempted to clear it, it said 'Whitelisted' and my computer hung, I restarted it, disconnected from the internet, and that is when the issues started.
On restart, the taskbar was missing, w no start button or menu. I get an error message in a dialog box "Multimedia Card Reader, Resource is not enough". I close the box. As the desktop displayed, I began trying
to access my programs/files.
No internet access. IE, MBAM, AVG were inaccessible from the desktop and would not start from the program files either. Error messages for IE, for MBAM(Failure to Load control 'VBalgrid' vbalsrid6.ocx Runtime error 372). AVG wouldn't open. I can open text files, and write and save to them. I can open Excel and Word files, but cannot cut and paste in them. I cannot click and drag items from the desktop, or cut, copy, or paste from file folders anywhere. I can open file folders from the desktop. I cannot access USB ports for accessing new files or fixes, at least not at the moment. Picture viewers work, but media players do not.
There is no sound as well. FYI, Im typing/sending this from a clean computer.
I rebooted from the boot menu 'last known good configuration' which took my computer back a bit, reinstated some old icons on the desktop, and I believe unleashed something else(oops)...
I ran a scan from Kapersky Rescue Disk, booting from it instead of letting Windows start up, and it said I had
TrojanWin32.Patched.pj and disinfected the virus. There was also No change to the issues I had listed above, and issues w a few files in system restore and windows/system32/dllcache/rpcss.dll; which were also
'disinfected'. Later I ran a scan under Emisoft Emergency Scanner, and showed no issues w virus-Trojan.
Yet the problems remain.
I have Windows XP Service Pack 3, IE 8, OEM-HP Pavillion f1703 system, and use AVG-Free 9.0 for virus protection and daily scans.
I do have access to the Task Manager, and have the following programs working on my computer w respect to diagnostics/scans/running programs, etc...without making much progress...seems like registry problems as
well as some underlying virus issues. I was afraid to correct anything in the registry w--o help
These programs are accessible on this computer - CCleaner, Gmer, DDS, Emsisoft Emergency kit, ComboFix(have not run this...)
Rather than hacking around with this any longer on my own, I thought I might ask for help from those more skilled than I. What would be the next step?