Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Black Screen With Cursor


  • This topic is locked This topic is locked
5 replies to this topic

#1 Badlose

Badlose

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Devon, England
  • Local time:05:05 AM

Posted 03 February 2014 - 06:28 PM

Hi Everybody,

 

About 3 days ago I turned on my computer  to find it wouldn't load into Windows 7. Not usually an issue as its Windows and minor bugs are to be expected. So I switched it off and on again (thank you IT Crowd) hoping it would work as normal. But it ran a windows memory diagnostic, which Im sure is what happens after you get a blue screen. I came back to it about 3 hours later (painting my new House) but it froze and crashed so I turned it off once more and ran it again it advised me that windows could not fix the problem with the startup.

 

Straight after this I instantly assumed it was a virus or malware so I tried to boot in safe mode then safe mode with networking then safemode with command prompt. (I'm not bad with a pc and this is the method I used on my friends Vista PC last month to clean her 185 Virus and PUPs off, I just ran rkill and mbam) Every time I did this on my computer the computer would run through BIOS bleep at me and the Windows safe mode screen (black with white text) would load then when it had finished would go blank black again and would show just the cursor it would move but that was it.

 

I dug around online at work a bit and tried to use windows offline defender on a cd and booted ok with that, I then ran a scan and it didn't find anything. I tried to restart the computer again but still no luck. I did some more digging and used a programme called FRST64 on  Flash Drive and I have a text File of results but dont even know what any of it means.

 

I've had the computer since 2009 I Think and in that time I have upgraded to 7 from Vista and wiped the entire PC to reinstall 7 once. I've only upgraded the PSU, added a few RAM sticks a fan and the GPU so am sure its not hardware.

 

Ive only been using it recently to listen to music as I'm decorating and play a little Battlefield 3 and the only programme I remember updating was Java on the desktop toolbar and adobe as a startup popup. 

 

I've heard that Java can be susceptible to infiltration. Is there anything anybody can do or suggest? I Know I could just install windows again but I havnt backed up forabout 7 months and there are loads of pieces of Open Uni coursework and photographs on the pc I want to get at to save first. I have a coursework Deadline for the 11th of Feb too which I really need to meet.

 

On a foot note my other friends laptop, Im using to write this, I just cleaned Ive found 85 Trojans do you think this is coincidence or not?

 

I would very much appreciate your help.

 

Liam

 

 

,

 



BC AdBot (Login to Remove)

 


#2 Badlose

Badlose
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Devon, England
  • Local time:05:05 AM

Posted 03 February 2014 - 06:32 PM

Here is the Scan result if it helps...

 

 



Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 01-02-2014 04
Ran by SYSTEM on MININT-ML31VPA on 03-02-2014 20:56:38
Running from M:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
 
The only official download link for FRST:
Download link from any site other than Bleeping Computer is unpermitted or outdated.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [MSC] - C:\Program Files\Microsoft Security Client\msseces.exe [1266912 2013-10-23] (Microsoft Corporation)
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12459112 2012-03-27] (Realtek Semiconductor)
HKLM\...\Run: [BCSSync] - C:\Program Files\Microsoft Office\Office14\BCSSync.exe [108144 2012-11-05] (Microsoft Corporation)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [V0610Mon.exe] - C:\Windows\V0610Mon.exe [24576 2011-08-21] (Creative Technology Ltd.)
HKLM-x32\...\Run: [VirtualCloneDrive] - C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe [89456 2011-03-07] (Elaborate Bytes AG)
HKLM-x32\...\Run: [KiesTrayAgent] - C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe [310640 2013-03-28] (Samsung Electronics Co., Ltd.)
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM-x32\...\Run: [QuickTime Task] - C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2013-04-30] (Apple Inc.)
HKLM-x32\...\Run: [ATICustomerCare] - C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe [311296 2010-03-04] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [StartCCC] - C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [642656 2013-03-28] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
HKLM-x32\...\Run: [PowerDVD13Agent] - C:\Program Files (x86)\CyberLink\PowerDVD13\PowerDVD13Agent.exe [517144 2013-07-04] (CyberLink Corp.)
HKU\Liam\...\Run: [GoogleDriveSync] - C:\Program Files (x86)\Google\Drive\googledrivesync.exe [20203904 2013-12-06] (Google)
HKU\Liam\...\Run: [EADM] - C:\Program Files (x86)\Origin\Origin.exe [3598680 2014-01-29] (Electronic Arts)
HKU\Liam\...\Run: [Unified Remote v2] - C:\Program Files (x86)\Unified Remote\RemoteServer.exe [277200 2013-10-31] (Unified Intents AB)
HKU\Liam\...\Run: [OfficeSyncProcess] - C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE [911040 2013-04-22] (Microsoft Corporation)
HKU\Liam\...\Run: [KiesPreload] - C:\Program Files (x86)\Samsung\Kies\Kies.exe [1511792 2013-03-28] (Samsung)
HKU\Liam\...\Run: [KiesAirMessage] - C:\Program Files (x86)\Samsung\Kies\KiesAirMessage.exe [578560 2013-03-19] (Samsung Electronics)
HKU\Liam\...\Run: [] - C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe [1106288 2013-03-28] (Samsung)
HKU\Liam\...\Run: [Steam] - C:\Program Files (x86)\Steam\steam.exe [1815976 2014-01-27] (Valve Corporation)
 
==================== Services (Whitelisted) =================
 
S2 CyberLink PowerDVD 13 Media Server Monitor Service; C:\Program Files (x86)\CyberLink\PowerDVD13\Kernel\DMS\CLMSMonitorServicePDVD13.exe [77576 2013-07-04] (CyberLink)
S2 CyberLink PowerDVD 13 Media Server Service; C:\Program Files (x86)\CyberLink\PowerDVD13\Kernel\DMS\CLMSServerPDVD13.exe [327432 2013-07-04] (CyberLink)
S2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23808 2013-10-23] (Microsoft Corporation)
S3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [348376 2013-10-23] (Microsoft Corporation)
S2 PnkBstrA; C:\Windows\SysWOW64\PnkBstrA.exe [76888 2013-09-30] ()
S2 RichVideo64; C:\Program Files\CyberLink\Shared files\RichVideo64.exe [390672 2012-09-11] ()
 
==================== Drivers (Whitelisted) ====================
 
S3 gwfilt64; C:\Windows\System32\drivers\gwfilt64.sys [34840 2008-09-23] (Creative Technology Ltd.)
S0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [248240 2013-09-27] (Microsoft Corporation)
S2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [134944 2013-09-27] (Microsoft Corporation)
S3 SaiK0CCC; C:\Windows\System32\DRIVERS\SaiK0CCC.sys [171016 2010-04-29] (Saitek)
S3 SaiU0CCC; C:\Windows\System32\DRIVERS\SaiU0CCC.sys [41096 2010-04-29] (Saitek)
S3 ssudserd; C:\Windows\System32\DRIVERS\ssudserd.sys [203672 2013-06-04] (DEVGURU Co., LTD.(www.devguru.co.kr))
S3 V0610Vid; C:\Windows\System32\DRIVERS\V0610Vid.sys [323136 2011-09-01] (Creative Technology Ltd.)
S2 {09F57980-3432-4AFC-957D-27AC45FAE1F5}; C:\Program Files (x86)\CyberLink\PowerDVD13\Common\NavFilter\000.fcl [130320 2013-07-05] (CyberLink Corp.)
S3 ALSysIO; \??\C:\Users\Liam\AppData\Local\Temp\ALSysIO64.sys [x]
S3 UCOREW64; \??\C:\Users\Liam\Downloads\BIOS_Acer_R01.A3_A_A\BIOS_ACER_R01.A3_Windows_ASM7720\UCOREW64.SYS [x]
 
========================== Drivers MD5 =======================
 
C:\Windows\system32\drivers\1394ohci.sys ==> MD5 is legit
C:\Windows\System32\drivers\ACPI.sys ==> MD5 is legit
C:\Windows\system32\drivers\acpipmi.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\adp94xx.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\adpahci.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\adpu320.sys ==> MD5 is legit
C:\Windows\system32\drivers\afd.sys 79059559E89D06E8B80CE2944BE20228
C:\Windows\system32\drivers\agp440.sys ==> MD5 is legit
C:\Windows\system32\drivers\aliide.sys ==> MD5 is legit
C:\Windows\system32\drivers\amdide.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\amdk8.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\atikmdag.sys 79CC9BE187E3144E1B58A54B842475E7
C:\Windows\System32\DRIVERS\atikmpag.sys 07561D3B7FD99F6E186C49C2D0628E38
C:\Windows\system32\DRIVERS\amdppm.sys ==> MD5 is legit
C:\Windows\system32\drivers\amdsata.sys D4121AE6D0C0E7E13AA221AA57EF2D49
C:\Windows\system32\DRIVERS\amdsbs.sys ==> MD5 is legit
C:\Windows\System32\drivers\amdxata.sys 540DAF1CEA6094886D72126FD7C33048
C:\Windows\system32\drivers\appid.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\arc.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\arcsas.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\asyncmac.sys ==> MD5 is legit
C:\Windows\System32\drivers\atapi.sys ==> MD5 is legit
C:\Windows\System32\drivers\AtihdW76.sys ED3A041014FBBFDC23D6C04F9C7A5D79
C:\Windows\System32\drivers\AtiHdmi.sys 7E2F5A758F63F80F8B03F889B4E6B19F
C:\Windows\system32\DRIVERS\bxvbda.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\b57nd60a.sys ==> MD5 is legit
C:\Windows\System32\Drivers\Beep.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\blbdrive.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\bowser.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\BrFiltLo.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\BrFiltUp.sys ==> MD5 is legit
C:\Windows\System32\Drivers\Brserid.sys ==> MD5 is legit
C:\Windows\System32\Drivers\BrSerWdm.sys ==> MD5 is legit
C:\Windows\System32\Drivers\BrUsbMdm.sys ==> MD5 is legit
C:\Windows\System32\Drivers\BrUsbSer.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\bthmodem.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\cdfs.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\cdrom.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\circlass.sys ==> MD5 is legit
C:\Windows\System32\CLFS.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\CmBatt.sys ==> MD5 is legit
C:\Windows\system32\drivers\cmdide.sys ==> MD5 is legit
C:\Windows\System32\Drivers\cng.sys EBF28856F69CF094A902F884CF989706
C:\Windows\system32\DRIVERS\compbatt.sys ==> MD5 is legit
C:\Windows\system32\drivers\CompositeBus.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\crcdisk.sys ==> MD5 is legit
C:\Windows\System32\Drivers\dfsc.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\ssudbus.sys 955FFE2B1D74A9E0E3E0E558E6A17F3B
C:\Windows\System32\drivers\discache.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\disk.sys ==> MD5 is legit
C:\Windows\system32\drivers\drmkaud.sys ==> MD5 is legit
C:\Windows\SysWOW64\Drivers\DrvAgent64.SYS 1ED08A6264C5C92099D6D1DAE5E8F530
C:\Windows\System32\drivers\dxgkrnl.sys 88612F1CE3BF42256913BF6E61C70D52
C:\Windows\System32\DRIVERS\e1y62x64.sys 11D0ECA73AB25135F65656B93ADBCB3D
C:\Windows\system32\DRIVERS\evbda.sys ==> MD5 is legit
C:\Windows\System32\Drivers\ElbyCDIO.sys A05FC7ECA0966EBB70E4D17B855A853B
C:\Windows\system32\DRIVERS\elxstor.sys ==> MD5 is legit
C:\Windows\system32\drivers\errdev.sys ==> MD5 is legit
C:\Windows\System32\Drivers\exfat.sys ==> MD5 is legit
C:\Windows\System32\Drivers\fastfat.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\fdc.sys ==> MD5 is legit
C:\Windows\System32\drivers\fileinfo.sys ==> MD5 is legit
C:\Windows\System32\drivers\filetrace.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\flpydisk.sys ==> MD5 is legit
C:\Windows\System32\drivers\fltmgr.sys ==> MD5 is legit
C:\Windows\System32\drivers\FsDepends.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\fssfltr.sys 07DA62C960DDCCC2D35836AEAB4FC578
C:\Windows\System32\Drivers\Fs_Rec.sys 6BD9295CC032DD3077C671FCCF579A7B
C:\Windows\System32\DRIVERS\fvevol.sys 8F6322049018354F45F05A2FD2D4E5E0
C:\Windows\system32\DRIVERS\gagp30kx.sys ==> MD5 is legit
C:\Windows\System32\drivers\gwfilt64.sys 215DCB833B0747FBAD8AE28C85B5381C
C:\Windows\system32\drivers\hcw85cir.sys ==> MD5 is legit
C:\Windows\System32\drivers\HdAudio.sys 975761C778E33CD22498059B91E7373A
C:\Windows\system32\drivers\HDAudBus.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\HidBatt.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\hidbth.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\hidir.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\hidusb.sys ==> MD5 is legit
C:\Windows\system32\drivers\HpSAMD.sys ==> MD5 is legit
C:\Windows\System32\drivers\HTTP.sys ==> MD5 is legit
C:\Windows\System32\drivers\hwpolicy.sys ==> MD5 is legit
C:\Windows\system32\drivers\i8042prt.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\iaStor.sys ==> MD5 is legit
C:\Windows\system32\drivers\iaStorV.sys AAAF44DB3BD0B9D1FB6969B23ECC8366
C:\Windows\system32\DRIVERS\iirsp.sys ==> MD5 is legit
C:\Windows\System32\drivers\RTKVHD64.sys 5F6A3EA5BD7CA861863A3A06CECC115C
C:\Windows\system32\drivers\intelide.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\intelppm.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\ipfltdrv.sys ==> MD5 is legit
C:\Windows\system32\drivers\IPMIDrv.sys ==> MD5 is legit
C:\Windows\System32\drivers\ipnat.sys ==> MD5 is legit
C:\Windows\System32\drivers\irenum.sys ==> MD5 is legit
C:\Windows\system32\drivers\isapnp.sys ==> MD5 is legit
C:\Windows\system32\drivers\msiscsi.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\kbdclass.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\kbdhid.sys ==> MD5 is legit
C:\Windows\System32\Drivers\ksecdd.sys 8F489706472F7E9A06BAAA198703FA64
C:\Windows\System32\Drivers\ksecpkg.sys 868A2CAAB12EFC7A021682BCA0EEC54C
C:\Windows\system32\drivers\ksthunk.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\lltdio.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\lsi_fc.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\lsi_sas.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\lsi_sas2.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\lsi_scsi.sys ==> MD5 is legit
C:\Windows\system32\drivers\luafv.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\megasas.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\MegaSR.sys ==> MD5 is legit
C:\Windows\System32\drivers\modem.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\monitor.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\mouclass.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\mouhid.sys ==> MD5 is legit
C:\Windows\System32\drivers\mountmgr.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\MpFilter.sys C6B88D62F20AC646C6BD5C032EC2FAF9
C:\Windows\system32\drivers\mpio.sys ==> MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys ==> MD5 is legit
C:\Windows\system32\drivers\mrxdav.sys 1A4F75E63C9FB84B85DFFC6B63FD5404
C:\Windows\System32\DRIVERS\mrxsmb.sys A5D9106A73DC88564C825D317CAC68AC
C:\Windows\System32\DRIVERS\mrxsmb10.sys D711B3C1D5F42C0C2415687BE09FC163
C:\Windows\System32\DRIVERS\mrxsmb20.sys 9423E9D355C8D303E76B8CFBD8A5C30C
C:\Windows\System32\drivers\msahci.sys ==> MD5 is legit
C:\Windows\system32\drivers\msdsm.sys ==> MD5 is legit
C:\Windows\System32\Drivers\Msfs.sys ==> MD5 is legit
C:\Windows\System32\drivers\mshidkmdf.sys ==> MD5 is legit
C:\Windows\System32\drivers\msisadrv.sys ==> MD5 is legit
C:\Windows\System32\drivers\MSKSSRV.sys ==> MD5 is legit
C:\Windows\System32\drivers\MSPCLOCK.sys ==> MD5 is legit
C:\Windows\System32\drivers\MSPQM.sys ==> MD5 is legit
C:\Windows\System32\Drivers\MsRPC.sys ==> MD5 is legit
C:\Windows\system32\drivers\mssmbios.sys ==> MD5 is legit
C:\Windows\System32\drivers\MSTEE.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\MTConfig.sys ==> MD5 is legit
C:\Windows\System32\Drivers\mup.sys ==> MD5 is legit
C:\Windows\system32\Drivers\iqvw64e.sys 73A40E29F61E5D142C8F42B28A351190
C:\Windows\System32\DRIVERS\nwifi.sys ==> MD5 is legit
C:\Windows\System32\drivers\ndis.sys 760E38053BF56E501D562B70AD796B88
C:\Windows\System32\DRIVERS\ndiscap.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\ndistapi.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\ndisuio.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\ndiswan.sys ==> MD5 is legit
C:\Windows\System32\Drivers\NDProxy.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\netbios.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\netbt.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\nfrd960.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\NisDrvWFP.sys ACE8C64C57E4A711473C8BC10ADF692B
C:\Windows\System32\Drivers\Npfs.sys ==> MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys ==> MD5 is legit
C:\Windows\System32\Drivers\Ntfs.sys B98F8C6E31CD07B2E6F71F7F648E38C0
C:\Windows\System32\Drivers\Null.sys ==> MD5 is legit
C:\Windows\system32\drivers\nvraid.sys 0A92CB65770442ED0DC44834632F66AD
C:\Windows\system32\drivers\nvstor.sys DAB0E87525C10052BF65F06152F37E4A
C:\Windows\system32\drivers\nv_agp.sys ==> MD5 is legit
C:\Windows\system32\drivers\ohci1394.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\parport.sys ==> MD5 is legit
C:\Windows\System32\drivers\partmgr.sys E9766131EEADE40A27DC27D2D68FBA9C
C:\Windows\System32\drivers\pci.sys ==> MD5 is legit
C:\Windows\system32\drivers\pciide.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\pcmcia.sys ==> MD5 is legit
C:\Windows\System32\drivers\pcw.sys ==> MD5 is legit
C:\Windows\System32\drivers\peauth.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\raspptp.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\processr.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\pacer.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\ql2300.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\ql40xx.sys ==> MD5 is legit
C:\Windows\system32\drivers\qwavedrv.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\rasacd.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\AgileVpn.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\rasl2tp.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\raspppoe.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\rassstp.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\rdbss.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\rdpbus.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\RDPCDD.sys ==> MD5 is legit
C:\Windows\System32\drivers\rdpencdd.sys ==> MD5 is legit
C:\Windows\System32\drivers\rdprefmp.sys ==> MD5 is legit
C:\Windows\System32\drivers\rdpvideominiport.sys 313F68E1A3E6345A4F47A36B07062F34
C:\Windows\System32\Drivers\RDPWD.sys E61608AA35E98999AF9AAEEEA6114B0A
C:\Windows\System32\drivers\rdyboost.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\rspndr.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\SaiK0CCC.sys B045B742EE2F8846861C0402CF3ADD54
C:\Windows\System32\DRIVERS\SaiU0CCC.sys FAC10E113AAC54DD3905A3F6B633D5D9
C:\Windows\system32\drivers\sbp2port.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\scfilter.sys ==> MD5 is legit
C:\Windows\System32\Drivers\secdrv.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\serenum.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\serial.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\sermouse.sys ==> MD5 is legit
C:\Windows\system32\drivers\sffdisk.sys ==> MD5 is legit
C:\Windows\system32\drivers\sffp_mmc.sys ==> MD5 is legit
C:\Windows\system32\drivers\sffp_sd.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\sfloppy.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\SiSRaid2.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\sisraid4.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\smb.sys ==> MD5 is legit
C:\Windows\System32\Drivers\spldr.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\srv.sys 441FBA48BFF01FDB9D5969EBC1838F0B
C:\Windows\System32\DRIVERS\srv2.sys B4ADEBBF5E3677CCE9651E0F01F7CC28
C:\Windows\System32\DRIVERS\srvnet.sys 27E461F0BE5BFF5FC737328F749538C3
C:\Windows\System32\DRIVERS\ssudmdm.sys AAF6F247F1DC370C593B4430974EAD9C
C:\Windows\System32\DRIVERS\ssudserd.sys 6E869465A4ECC7AE8DADC9807E0379CC
C:\Windows\system32\DRIVERS\stexstor.sys ==> MD5 is legit
C:\Windows\system32\drivers\swenum.sys ==> MD5 is legit
C:\Windows\System32\drivers\tcpip.sys 40AF23633D197905F03AB5628C558C51
C:\Windows\System32\DRIVERS\tcpip.sys 40AF23633D197905F03AB5628C558C51
C:\Windows\System32\drivers\tcpipreg.sys 1B16D0BD9841794A6E0CDE0CEF744ABC
C:\Windows\System32\drivers\tdpipe.sys ==> MD5 is legit
C:\Windows\System32\drivers\tdtcp.sys 51C5ECEB1CDEE2468A1748BE550CFBC8
C:\Windows\System32\DRIVERS\tdx.sys ==> MD5 is legit
C:\Windows\system32\drivers\termdd.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\tssecsrv.sys 4CE278FC9671BA81A138D70823FCAA09
C:\Windows\System32\drivers\tsusbflt.sys 17C6B51CBCCDED95B3CC14E22791F85E
C:\Windows\System32\DRIVERS\tunnel.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\uagp35.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\udfs.sys ==> MD5 is legit
C:\Windows\system32\drivers\uliagpkx.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\umbus.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\umpass.sys ==> MD5 is legit
C:\Windows\system32\drivers\usbaudio.sys B0435098C81D04CAFFF80DDB746CD3A2
C:\Windows\System32\DRIVERS\usbccgp.sys DCA68B0943D6FA415F0C56C92158A83A
C:\Windows\system32\drivers\usbcir.sys 80B0F7D5CCF86CEB5D402EAAF61FEC31
C:\Windows\System32\DRIVERS\usbehci.sys 18A85013A3E0F7E1755365D287443965
C:\Windows\System32\DRIVERS\usbhub.sys 8D1196CFBB223621F2C67D45710F25BA
C:\Windows\system32\drivers\usbohci.sys 765A92D428A8DB88B960DA5A8D6089DC
C:\Windows\System32\DRIVERS\usbprint.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\usbscan.sys 9661DA76B4531B2DA272ECCE25A8AF24
C:\Windows\System32\DRIVERS\USBSTOR.SYS FED648B01349A3C8395A5169DB5FB7D6
C:\Windows\System32\DRIVERS\usbuhci.sys DD253AFC3BC6CBA412342DE60C3647F3
C:\Windows\System32\Drivers\usbvideo.sys 1F775DA4CF1A3A1834207E975A72E9D7
C:\Windows\System32\DRIVERS\V0610Vid.sys 44DC89DC1B3964789D00A91D5B44869E
C:\Windows\System32\DRIVERS\VClone.sys FD911873C0BB6945FA38C16E9A2B58F9
C:\Windows\System32\drivers\vdrvroot.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\vgapnp.sys ==> MD5 is legit
C:\Windows\System32\drivers\vga.sys ==> MD5 is legit
C:\Windows\system32\drivers\vhdmp.sys ==> MD5 is legit
C:\Windows\system32\drivers\viaide.sys ==> MD5 is legit
C:\Windows\System32\drivers\volmgr.sys ==> MD5 is legit
C:\Windows\System32\drivers\volmgrx.sys ==> MD5 is legit
C:\Windows\System32\drivers\volsnap.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\vsmraid.sys ==> MD5 is legit
C:\Windows\System32\drivers\vwifibus.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\wacompen.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\wanarp.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\wanarp.sys ==> MD5 is legit
C:\Windows\system32\DRIVERS\wd.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\wdcsam64.sys ==> MD5 is legit
C:\Windows\System32\drivers\Wdf01000.sys E2C933EDBC389386EBE6D2BA953F43D8
C:\Windows\System32\DRIVERS\wfplwf.sys ==> MD5 is legit
C:\Windows\System32\drivers\wimmount.sys ==> MD5 is legit
C:\Windows\SysWOW64\drivers\wimmount.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\WinUsb.sys FE88B288356E7B47B74B13372ADD906D
C:\Windows\system32\drivers\wmiacpi.sys ==> MD5 is legit
C:\Windows\system32\drivers\ws2ifsl.sys ==> MD5 is legit
C:\Windows\System32\DRIVERS\WSDPrint.sys 8D918B1DB190A4D9B1753A66FA8C96E8
C:\Windows\System32\DRIVERS\WSDScan.sys 4A2A5C50DD1A63577D3ACA94269FBC7F
C:\Windows\System32\drivers\WudfPf.sys AB886378EEB55C6C75B4F2D14B6C869F
C:\Windows\System32\DRIVERS\WUDFRd.sys DDA4CAF29D8C0A297F886BFE561E6659
C:\Program Files (x86)\CyberLink\PowerDVD13\Common\NavFilter\000.fcl 6F58BD07113A38412A6AE6566A3B36A0
 
==================== NetSvcs (Whitelisted) ===================
 
 
==================== One Month Created Files and Folders ========
 
2014-02-03 20:56 - 2014-02-03 20:56 - 00000000 ____D () C:\FRST
2014-02-02 13:19 - 2014-02-02 13:19 - 00000000 ____D () C:\Windows\Microsoft Antimalware
2014-02-02 07:33 - 2014-02-02 07:33 - 00005120 ____N () C:\bootex.log
2014-02-02 07:33 - 2014-02-02 07:33 - 00003224 ____N () C:\bootsqm.dat
2014-01-31 19:39 - 2014-01-31 19:39 - 00000000 __SHD () C:\found.000
2014-01-15 08:44 - 2013-11-26 17:41 - 00343040 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbhub.sys
2014-01-15 08:44 - 2013-11-26 17:41 - 00325120 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbport.sys
2014-01-15 08:44 - 2013-11-26 17:41 - 00099840 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbccgp.sys
2014-01-15 08:44 - 2013-11-26 17:41 - 00053248 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbehci.sys
2014-01-15 08:44 - 2013-11-26 17:41 - 00030720 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbuhci.sys
2014-01-15 08:44 - 2013-11-26 17:41 - 00025600 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbohci.sys
2014-01-15 08:44 - 2013-11-26 17:41 - 00007808 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\usbd.sys
2014-01-15 08:44 - 2013-11-26 03:40 - 00376768 _____ (Microsoft Corporation) C:\Windows\System32\Drivers\netio.sys
2014-01-15 08:44 - 2013-11-26 02:32 - 03156480 _____ (Microsoft Corporation) C:\Windows\System32\win32k.sys
2014-01-09 16:18 - 2014-01-09 16:19 - 00202839 _____ () C:\Windows\DirectX.log
 
==================== One Month Modified Files and Folders =======
 
2014-02-03 20:56 - 2014-02-03 20:56 - 00000000 ____D () C:\FRST
2014-02-02 13:19 - 2014-02-02 13:19 - 00000000 ____D () C:\Windows\Microsoft Antimalware
2014-02-02 07:33 - 2014-02-02 07:33 - 00005120 ____N () C:\bootex.log
2014-02-02 07:33 - 2014-02-02 07:33 - 00003224 ____N () C:\bootsqm.dat
2014-01-31 19:39 - 2014-01-31 19:39 - 00000000 __SHD () C:\found.000
2014-01-31 11:30 - 2013-10-04 12:37 - 00000000 ____D () C:\Program Files (x86)\Steam
2014-01-31 11:30 - 2013-03-24 10:42 - 00000000 ____D () C:\Program Files (x86)\Origin
2014-01-31 11:30 - 2013-03-13 15:37 - 00000890 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-01-31 11:29 - 2013-10-24 04:59 - 00008932 _____ () C:\Windows\setupact.log
2014-01-31 11:29 - 2009-07-13 21:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-01-30 16:42 - 2013-02-14 05:02 - 01504806 _____ () C:\Windows\WindowsUpdate.log
2014-01-30 16:27 - 2013-02-16 10:08 - 00000000 ____D () C:\Users\Liam\AppData\Roaming\TS3Client
2014-01-30 16:24 - 2013-03-13 15:37 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-01-30 15:55 - 2013-02-16 10:16 - 00290184 _____ () C:\Windows\SysWOW64\PnkBstrB.xtr
2014-01-30 15:55 - 2013-02-15 01:33 - 00290184 _____ () C:\Windows\SysWOW64\PnkBstrB.exe
2014-01-30 14:30 - 2013-02-15 01:33 - 00290184 _____ () C:\Windows\SysWOW64\PnkBstrB.ex0
2014-01-29 11:24 - 2009-07-13 20:45 - 00014832 ____H () C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-01-29 11:24 - 2009-07-13 20:45 - 00014832 ____H () C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-01-29 11:20 - 2013-02-14 05:16 - 00000000 ____D () C:\ProgramData\Origin
2014-01-29 11:17 - 2013-03-13 15:38 - 00000000 ___RD () C:\Users\Liam\Google Drive
2014-01-27 12:43 - 2013-05-23 05:07 - 00000000 ____D () C:\Users\Liam\AppData\Local\CrashDumps
2014-01-26 10:51 - 2013-02-14 06:47 - 00000000 ____D () C:\Users\Liam\AppData\Roaming\vlc
2014-01-26 10:28 - 2009-07-13 21:08 - 00032620 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-01-26 03:10 - 2013-06-11 12:33 - 00000000 ____D () C:\Users\Liam\Desktop\stuff off phone
2014-01-26 03:07 - 2013-07-21 22:43 - 00148843 _____ () C:\Users\Liam\Downloads\House Calc Template.xlsx
2014-01-22 13:37 - 2013-03-07 04:28 - 00000000 ____D () C:\Windows\System32\Tasks\Games
2014-01-18 23:33 - 2013-02-14 06:56 - 00270496 ____N (Microsoft Corporation) C:\Windows\System32\MpSigStub.exe
2014-01-17 05:28 - 2009-07-13 19:20 - 00000000 ____D () C:\Windows\System32\NDF
2014-01-17 04:21 - 2009-07-13 20:45 - 00426048 _____ () C:\Windows\System32\FNTCACHE.DAT
2014-01-17 04:17 - 2013-07-11 08:59 - 00000000 ____D () C:\Windows\System32\MRT
2014-01-17 04:15 - 2013-02-14 05:56 - 86054176 _____ (Microsoft Corporation) C:\Windows\System32\MRT.exe
2014-01-10 14:12 - 2013-02-14 06:05 - 00000000 ____D () C:\Users\Liam\AppData\Roaming\Skype
2014-01-09 16:20 - 2013-12-19 11:00 - 00000000 ____D () C:\Users\Liam\Documents\Eidos
2014-01-09 16:19 - 2014-01-09 16:18 - 00202839 _____ () C:\Windows\DirectX.log
 
Some content of TEMP:
====================
C:\Users\Liam\AppData\Local\Temp\COMAP.EXE
C:\Users\Liam\AppData\Local\Temp\JavaIC.dll
C:\Users\Liam\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe
C:\Users\Liam\AppData\Local\Temp\msscct32.dll
C:\Users\Liam\AppData\Local\Temp\SkypeSetup.exe
C:\Users\Liam\AppData\Local\Temp\sonarinst.exe
C:\Users\Liam\AppData\Local\Temp\vlc-2.0.8-win32.exe
C:\Users\Liam\AppData\Local\Temp\vlc-2.1.2-win32.exe
 
 
==================== Known DLLs (Whitelisted) ================
 
 
==================== Bamital & volsnap Check =================
 
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
 
==================== EXE ASSOCIATION =====================
 
HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK
 
==================== Restore Points  =========================
 
 
==================== BCD ================================
 
Windows Boot Manager
--------------------
identifier              {bootmgr}
device                  partition=D:
description             Windows Boot Manager
locale                  en-US
inherit                 {globalsettings}
default                 {default}
resumeobject            {a58d3271-76e8-11e2-bf50-cedc2c637591}
displayorder            {default}
toolsdisplayorder       {memdiag}
timeout                 30
 
Windows Boot Loader
-------------------
identifier              {default}
device                  partition=C:
path                    \Windows\system32\winload.exe
description             Windows 7
locale                  en-US
inherit                 {bootloadersettings}
recoverysequence        {current}
recoveryenabled         Yes
osdevice                partition=C:
systemroot              \Windows
resumeobject            {a58d3271-76e8-11e2-bf50-cedc2c637591}
nx                      OptIn
 
Windows Boot Loader
-------------------
identifier              {current}
device                  ramdisk=[C:]\Recovery\a58d3273-76e8-11e2-bf50-cedc2c637591\Winre.wim,{a58d3274-76e8-11e2-bf50-cedc2c637591}
path                    \windows\system32\winload.exe
description             Windows Recovery Environment
inherit                 {bootloadersettings}
osdevice                ramdisk=[C:]\Recovery\a58d3273-76e8-11e2-bf50-cedc2c637591\Winre.wim,{a58d3274-76e8-11e2-bf50-cedc2c637591}
systemroot              \windows
nx                      OptIn
winpe                   Yes
 
Resume from Hibernate
---------------------
identifier              {a58d3271-76e8-11e2-bf50-cedc2c637591}
device                  partition=C:
path                    \Windows\system32\winresume.exe
description             Windows Resume Application
locale                  en-US
inherit                 {resumeloadersettings}
filedevice              partition=C:
filepath                \hiberfil.sys
debugoptionenabled      No
 
Windows Memory Tester
---------------------
identifier              {memdiag}
device                  partition=D:
path                    \boot\memtest.exe
description             Windows Memory Diagnostic
locale                  en-US
inherit                 {globalsettings}
badmemoryaccess         Yes
 
EMS Settings
------------
identifier              {emssettings}
bootems                 Yes
 
Debugger Settings
-----------------
identifier              {dbgsettings}
debugtype               Serial
debugport               1
baudrate                115200
 
RAM Defects
-----------
identifier              {badmemory}
 
Global Settings
---------------
identifier              {globalsettings}
inherit                 {dbgsettings}
                        {emssettings}
                        {badmemory}
 
Boot Loader Settings
--------------------
identifier              {bootloadersettings}
inherit                 {globalsettings}
                        {hypervisorsettings}
 
Hypervisor Settings
-------------------
identifier              {hypervisorsettings}
hypervisordebugtype     Serial
hypervisordebugport     1
hypervisorbaudrate      115200
 
Resume Loader Settings
----------------------
identifier              {resumeloadersettings}
inherit                 {globalsettings}
 
Device options
--------------
identifier              {a58d3274-76e8-11e2-bf50-cedc2c637591}
description             Ramdisk Options
ramdisksdidevice        partition=C:
ramdisksdipath          \Recovery\a58d3273-76e8-11e2-bf50-cedc2c637591\boot.sdi
 
 
==================== Memory info =========================== 
 
Percentage of memory in use: 8%
Total physical RAM: 12279.17 MB
Available physical RAM: 11252.58 MB
Total Pagefile: 12277.32 MB
Available Pagefile: 11252.71 MB
Total Virtual: 8192 MB
Available Virtual: 8191.88 MB
 
==================== Drives ================================
 
Drive c: (DRAGON) (Fixed) (Total:576.07 GB) (Free:242.05 GB) NTFS
Drive d: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive f: (PQSERVICE) (Fixed) (Total:20 GB) (Free:8.45 GB) NTFS
Drive h: (GRMCULXFREO_EN_DVD) (CDROM) (Total:3.06 GB) (Free:0 GB) CDFS
Drive m: (MINOTAUR) (Removable) (Total:7.53 GB) (Free:7.52 GB) FAT32
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: (1TB PHOENIX LG) (Fixed) (Total:931.51 GB) (Free:496.5 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 932 GB) (Disk ID: 1C453D5D)
Partition 1: (Not Active) - (Size=932 GB) - (Type=07 NTFS)
 
========================================================
Disk: 1 (MBR Code: Windows 7 or 8) (Size: 596 GB) (Disk ID: 3345E5D7)
Partition 1: (Not Active) - (Size=20 GB) - (Type=27)
Partition 2: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=576 GB) - (Type=07 NTFS)
 
========================================================
Disk: 6 (MBR Code: Windows XP) (Size: 8 GB) (Disk ID: C3072E18)
Partition 1: (Active) - (Size=8 GB) - (Type=0B)
 
 
LastRegBack: 2014-01-13 11:32
 
==================== End Of Log ============================


#3 Badlose

Badlose
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Devon, England
  • Local time:05:05 AM

Posted 04 February 2014 - 05:09 AM

I'm desperate now windows restarted my friends computer overnight last night and now is only gets to the post test and won't even boot it says that there is no boot manager and press Ctrl alt del to restart. It won't let me press f12 or f8 at startup.

#4 Badlose

Badlose
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Devon, England
  • Local time:05:05 AM

Posted 04 February 2014 - 06:28 PM

Fine I guess I will take my pc to the computer shop and pay to get it fixed. I had heard so much good feedback about this site too :/

#5 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,602 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:05 AM

Posted 08 February 2014 - 06:30 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/523089 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#6 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,602 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:05 AM

Posted 09 February 2014 - 11:55 AM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users