I spent 11 hours today trying to resolve the issue below. If anyone is able to help, believe me, I will be most greatfull!!.
After noticing my system speed dropping over several days I ran AVG and IOBit Malware and got rid of several cookies etc. I also cleaned up my drives removing old temporary files etc.
Due to a concern over security I also renamed my router and reset its and windows passwords. This morning I was unable to access either safe mode or normal mode via normal login username and passwords. The same for the Adminsitrator account. I can only get into normal mode via a biometric fingerprint scanner.
Once in windows I am unable to access and service, application or task that requires some adminastrive privelidges. I can not run reg edt, services, msconfig. I can run CMD but not as Administrator. I can access the web but can not install any programs I download.
I've tried using a couple of password hacks and think I must have viewed a few hundred posts whilst trying to resolve this issue. Unfortunately they all assume the ability to get to the UAC, be able to change a password or get administrator access. I can not.
All scans for rootkits, malware etc come up blank. My cd drive won't work and I dont have a installation or repair cd thanks to a recent move.
So, after 11 hours, any help welcome!. No pressure!.