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Win32/Patched


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18 replies to this topic

#1 fishingfishtrout

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Posted 02 February 2014 - 03:37 PM

 This computer is used at a local business where 3 or 4 people use it time to time. Have been having problems with AVG detecting Trojan Viruses on a constant basis. AVG would seem to always remove the threat. Also ran MalWare Bytes, but it would only detect Trojans in safe mode. Now AVG is detecting Win/32Patched. ( c;\windows\system32\rpcss.dll ). AVG cannot remove the issue. I'm also afraid this may be just the beginning. Thanks for any help.

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#2 gringo_pr

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Posted 02 February 2014 - 05:18 PM




Hello fishingfishtrout

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit
2.Unzip the contents to a folder in a convenient location.
3.Open the folder where the contents were unzipped and run mbar.exe
4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
6.Wait while the system shuts down and the cleanup process is performed.
7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
  • •Internet access
    •Windows Update
    •Windows Firewall
9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
10.Verify that your system is now functioning normally.



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 05 February 2014 - 03:48 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 fishingfishtrout

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Posted 09 February 2014 - 12:31 PM

I sincerely apologize, I did not have the correct settings to receive notifications. If you are still willing to help, I appreciate it. you guys have been extremely helpful in the past and I did not mean to keep you waiting. I will do what you suggested and let you know. Thanks again!!!



#5 fishingfishtrout

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Posted 09 February 2014 - 03:10 PM

i did as you asked and Rootkit found and cleaned 2 Trojans with 4 more items claiming backdoor access. So far so good. See how it goes through out the week. Thanks so much for your help. And sorry again for not being johnny on the spot and checking the web site.



#6 gringo_pr

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Posted 09 February 2014 - 08:57 PM



Hello fishingfishtrout

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 fishingfishtrout

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Posted 10 February 2014 - 04:48 PM

Ran both and reports are included. So far so good, but I've told everyone to stay off the computer till we get this resolved. See how it goes tomorrow and i'll let you know. Thanks again for your help!!!

 

 

# AdwCleaner v3.018 - Report created 10/02/2014 at 07:53:00
# Updated 28/01/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Matt - BAITSHOP
# Running from : C:\Documents and Settings\Matt\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\AVG Secure Search
Folder Deleted : C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
Folder Deleted : C:\Program Files\AVG Secure Search
Folder Deleted : C:\Program Files\Common Files\AVG Secure Search
Folder Deleted : C:\Documents and Settings\Matt\Local Settings\Application Data\AVG Secure Search
Folder Deleted : C:\Documents and Settings\Matt\Application Data\AVG Secure Search
[!] Folder Deleted : C:\Documents and Settings\Matt\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
File Deleted : C:\Program Files\Mozilla Firefox\.autoreg
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml

***** [ Shortcuts ] *****

***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\AVG Security Toolbar
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\mywebsearch bar uninstall

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702

-\\ Mozilla Firefox v2.0.0.18 (en-US)

[ File : C:\Documents and Settings\Matt\Application Data\Mozilla\Firefox\Profiles\3qu2il6l.default\prefs.js ]

[ File : C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\gitrjscj.default\prefs.js ]

-\\ Google Chrome v32.0.1700.107

[ File : C:\Documents and Settings\Matt\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]

Deleted : icon_url
Deleted : search_url
Deleted : keyword

*************************

AdwCleaner[R0].txt - [6979 octets] - [10/02/2014 07:50:35]
AdwCleaner[S0].txt - [7060 octets] - [10/02/2014 07:53:00]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7120 octets] ##########

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.1 (02.04.2014:1)
OS: Microsoft Windows XP x86
Ran by Matt on Mon 02/10/2014 at  9:51:54.09
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 



#8 gringo_pr

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Posted 10 February 2014 - 09:18 PM


Hello fishingfishtrout

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 fishingfishtrout

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Posted 11 February 2014 - 03:26 PM

Ran combo fix and th log follows. really haven't spent time on the computer unless doing as you asked. Give me a day and I'll let you know how it's running. Thanks again for your help. It was amazing to see that combo fix found items, even after everything else that we've ran.

 

 

ComboFix 14-02-11.01 - Matt 02/11/2014  14:30:11.1.2 - x86
Running from: c:\documents and settings\Matt\Desktop\ComboFix.exe
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
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c:\documents and settings\All Users\Application Data\19914532
c:\documents and settings\All Users\Application Data\93381086.ini
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\All Users\Application Data\TEMP\DFC5A2B2.TMP
c:\documents and settings\Matt\GoToAssistDownloadHelper.exe
c:\documents and settings\Matt\My Documents\~WRL0516.tmp
c:\documents and settings\Matt\My Documents\~WRL0815.tmp
c:\documents and settings\Matt\My Documents\~WRL0886.tmp
c:\documents and settings\Matt\My Documents\~WRL1164.tmp
c:\documents and settings\Matt\My Documents\~WRL1465.tmp
c:\documents and settings\Matt\My Documents\~WRL1556.tmp
c:\documents and settings\Matt\My Documents\~WRL1602.tmp
c:\documents and settings\Matt\My Documents\~WRL2534.tmp
c:\documents and settings\Matt\My Documents\~WRL3618.tmp
c:\documents and settings\Matt\My Documents\~WRL3804.tmp
c:\documents and settings\Matt\My Documents\~WRL3885.tmp
c:\documents and settings\Matt\My Documents\~WRL4034.tmp
c:\windows\Downloaded Program Files\f3initialsetup1.0.0.15-3.inf
c:\windows\Downloaded Program Files\f3initialsetup1.0.1.1.inf
c:\windows\system32\Cache
c:\windows\system32\Cache\06b2bddcf2538875.fb
c:\windows\system32\Cache\071b1329889b17ce.fb
c:\windows\system32\Cache\0ce6b823fca415bb.fb
c:\windows\system32\Cache\13a8cb22056e221f.fb
c:\windows\system32\Cache\1663c60411985e99.fb
c:\windows\system32\Cache\26c630d098e22dd5.fb
c:\windows\system32\Cache\272512937d9e61a4.fb
c:\windows\system32\Cache\287204568329e189.fb
c:\windows\system32\Cache\28bc8f716fd76a47.fb
c:\windows\system32\Cache\2c53092c95605355.fb
c:\windows\system32\Cache\2c53e49aecdb1213.fb
c:\windows\system32\Cache\31a0997e9a5b5eb3.fb
c:\windows\system32\Cache\32c84fe32bb74d60.fb
c:\windows\system32\Cache\37f0fe5989e7041f.fb
c:\windows\system32\Cache\3917078cb68ec657.fb
c:\windows\system32\Cache\3982e4101bd5fefa.fb
c:\windows\system32\Cache\4ab19dd80febf919.fb
c:\windows\system32\Cache\590ba23ce359fd0c.fb
c:\windows\system32\Cache\610289e025a3ee9a.fb
c:\windows\system32\Cache\651c5d3cdbfb8bd1.fb
c:\windows\system32\Cache\6c59ac5e7e7a3ad0.fb
c:\windows\system32\Cache\6d03dad1035885d3.fb
c:\windows\system32\Cache\7fa5364cc8c96488.fb
c:\windows\system32\Cache\92ae980fc04ee3cc.fb
c:\windows\system32\Cache\95f567698be8a182.fb
c:\windows\system32\Cache\9bdb72eb5bc26344.fb
c:\windows\system32\Cache\a8556537add6dfc5.fb
c:\windows\system32\Cache\ad10a52aff5e038d.fb
c:\windows\system32\Cache\c1fa887b03019701.fb
c:\windows\system32\Cache\c4d28dca2e7648be.fb
c:\windows\system32\Cache\ce1fc81b43ada33f.fb
c:\windows\system32\Cache\d201ef9910cd39de.fb
c:\windows\system32\Cache\d2e94710a5708128.fb
c:\windows\system32\Cache\d79b9dfe81484ec4.fb
c:\windows\system32\Cache\d7f6037f6901791d.fb
c:\windows\system32\Cache\e0de16f883bea794.fb
c:\windows\system32\Cache\e4fa2df4abc28a65.fb
c:\windows\system32\Cache\f137c6a16d7f1f37.fb
c:\windows\system32\Cache\f998975c9cc711ee.fb
c:\windows\system32\Cache\fa7708343335730f.fb
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(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
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-------\Service_.redbook
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(((((((((((((((((((((((((   Files Created from 2014-01-11 to 2014-02-11  )))))))))))))))))))))))))))))))
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2014-02-10 14:51 . 2014-02-10 14:51 -------- d-----w- c:\windows\ERUNT
2014-02-10 13:50 . 2014-02-10 13:50 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG 0214c Campaign
2014-02-10 12:50 . 2014-02-10 12:54 -------- d-----w- C:\AdwCleaner
2014-02-09 18:18 . 2009-02-09 12:10 401408 ------w- c:\windows\system32\dllcache\rpcss.dll
2014-02-09 17:47 . 2014-02-09 18:20 107224 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-02-09 17:46 . 2014-02-09 18:20 52312 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
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.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-09 16:21 . 2012-07-31 20:38 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-02-09 16:21 . 2012-07-31 20:38 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-09 13:50 . 2007-03-17 13:42 5427 ----a-w- c:\windows\system32\EGATHDRV.SYS
2013-11-27 20:21 . 2006-04-30 06:55 40960 ------w- c:\windows\system32\drivers\ndproxy.sys
1998-12-09 09:53 . 1998-12-09 09:53 99840 -c----w- c:\program files\Common Files\IRAABOUT.DLL
1998-12-09 09:53 . 1998-12-09 09:53 70144 -c----w- c:\program files\Common Files\IRAMDMTR.DLL
1998-12-09 09:53 . 1998-12-09 09:53 48640 -c----w- c:\program files\Common Files\IRALPTTR.DLL
1998-12-09 09:53 . 1998-12-09 09:53 31744 -c----w- c:\program files\Common Files\IRAWEBTR.DLL
1998-12-09 09:53 . 1998-12-09 09:53 186368 -c----w- c:\program files\Common Files\IRAREG.DLL
1998-12-09 09:53 . 1998-12-09 09:53 17920 -c----w- c:\program files\Common Files\IRASRIAL.DLL
2010-08-06 11:50 . 2007-04-15 17:12 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
2008-12-31 20:12 . 2007-04-08 13:43 67696 ----a-w- c:\program files\mozilla firefox\components\jar50.dll
2008-12-31 20:12 . 2007-04-08 13:43 54376 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll
2008-12-31 20:12 . 2007-04-08 13:43 34952 ----a-w- c:\program files\mozilla firefox\components\myspell.dll
2008-12-31 20:12 . 2007-04-08 13:43 46720 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll
2008-12-31 20:12 . 2007-04-08 13:43 172144 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2014-01-02 5625624]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-04-08 68856]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-08-14 94208]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-08-14 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-08-14 114688]
"AMSG"="c:\program files\ThinkVantage\AMSG\Amsg.exe" [2005-11-22 507904]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-18 282624]
"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2013-11-08 4956176]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"TVT Scheduler Proxy"="c:\program files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe" [2006-07-15 503808]
"Mouse Suite 98 Daemon"="ICO.EXE" [2005-04-13 49152]
"LPManager"="c:\progra~1\Lenovo\LENOVO~2\LPMGR.exe" [2006-07-03 110592]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-06-01 257088]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-08-09 81920]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-28 221184]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 61952]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-08-06 30192]
"cssauth"="c:\program files\Lenovo\Client Security Solution\cssauth.exe" [2006-07-15 2341632]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
.
c:\documents and settings\Matt\Start Menu\Programs\Startup\
Monitor Ink Alerts - HP Officejet Pro 8600.lnk - c:\windows\system32\RunDll32.exe "c:\program files\HP\HP Officejet Pro 8600\bin\HPStatusBL.dll",RunDLLEntry SERIALNUMBER=CN34EBVGTK05KC;CONNECTION=USB;MONITOR=1; [2006-4-30 33280]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-11-27 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2012-07-09 18:44 13672 ----a-w- c:\program files\Citrix\GoToAssist\615\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PCANotify]
2003-10-31 19:01 8704 ------w- c:\windows\system32\PCANotify.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0c:\progra~1\AVG\AVG2014\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro36Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro36CrusaderBoot]
@=""
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Symantec\\pcAnywhere\\WinAw32.exe"=
"c:\\Program Files\\Symantec\\pcAnywhere\\awhost32.exe"=
"c:\\Program Files\\Symantec\\pcAnywhere\\awrem32.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
"c:\\Program Files\\AVG\\AVG2014\\avgmfapx.exe"=
"c:\\Program Files\\AVG\\AVG2014\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG2014\\avgdiagex.exe"=
"c:\\Program Files\\Microsoft Office\\Office\\1033\\WFXMSRVR.EXE"=
.
R2 vToolbarUpdater17.3.0;vToolbarUpdater17.3.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe [x]
R3 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\7.3.124.0\SeaPort.exe [2013-12-17 247968]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-08-06 30192]
S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [2013-10-25 147768]
S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [2013-11-01 222520]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2013-09-10 27448]
S1 Avgdiskx;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiskx.sys [2013-11-06 120600]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [2013-11-05 209176]
S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [2013-09-17 22840]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2013-11-01 176952]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2013-08-01 193848]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-11-11 37664]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2011-11-27 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2011-11-27 67664]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2011-11-27 116608]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2014\avgidsagent.exe [2013-11-12 3478544]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2014\avgwdsvc.exe [2013-09-24 348008]
S2 BBSvc;BingBar Service;c:\program files\Microsoft\BingBar\7.3.124.0\BBSvc.exe [2013-12-17 193696]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 50704]
S2 smi2;smi2;c:\program files\SMI2\smi2.sys [2006-07-14 3968]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 22856]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-03 23:48 1211720 ----a-w- c:\program files\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-10 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-31 16:22]
.
2014-01-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-01-10 22:42]
.
2014-02-10 c:\windows\Tasks\At1.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 08:15]
.
2014-02-04 c:\windows\Tasks\At2.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 08:15]
.
2014-02-03 c:\windows\Tasks\At3.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 08:15]
.
2014-02-10 c:\windows\Tasks\At4.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 08:15]
.
2014-02-11 c:\windows\Tasks\AVG_SYS_TASK.job
- c:\documents and settings\All Users\Application Data\AVG 0214c Campaign\AVG-Secure-Search-Update-0214c.exe [2014-02-10 19:07]
.
2014-02-11 c:\windows\Tasks\AVG_SYS_TASK_DELETE.job
- c:\documents and settings\All Users\Application Data\AVG 0214c Campaign\AVG-Secure-Search-Update-0214c.exe [2014-02-10 19:07]
.
2014-02-10 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-04-07 19:54]
.
2014-02-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-09 10:59]
.
2014-02-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-09 10:59]
.
2014-01-19 c:\windows\Tasks\Norton Security Scan for Matt.job
- c:\program files\Norton Security Scan\Nss.exe [2008-09-19 20:00]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.earthlink.net/
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
TCP: DhcpNameServer = 192.168.0.1 205.171.2.226
FF - ProfilePath - c:\documents and settings\Matt\Application Data\Mozilla\Firefox\Profiles\3qu2il6l.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-02-11 14:45
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a2,c4,0a,33,cd,3d,72,48,8b,c1,ec,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a2,c4,0a,33,cd,3d,72,48,8b,c1,ec,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_12_0_0_44_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_12_0_0_44_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Toolbar\QuickComplete]
@DACL=(02 0000)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(692)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\program files\Citrix\GoToAssist\615\G2AWinLogon.dll
.
- - - - - - - > 'explorer.exe'(3036)
c:\windows\system32\WININET.dll
c:\program files\iTunes\iTunesMiniPlayer.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\en.lproj\iTunesMiniPlayerLocalized.dll
c:\program files\iTunes\iTunesMiniPlayer.Resources\iTunesMiniPlayer.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\windows\system32\pelscrll.dll
c:\windows\system32\PELCOMM.dll
c:\windows\system32\PELHOOKS.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\HPZipm12.exe
c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe
c:\windows\system32\PSIService.exe
c:\program files\lenovo\system update\suservice.exe
c:\program files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
c:\program files\Lenovo\Rescue and Recovery\rrservice.exe
c:\program files\Common Files\Lenovo\Scheduler\tvtsched.exe
c:\program files\Common Files\Lenovo\Logger\logmon.exe
c:\program files\Windows Media Player\WMPNetwk.exe
c:\windows\system32\ICO.EXE
c:\windows\system32\Pelmiced.exe
c:\windows\system32\RunDll32.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2014-02-11  14:50:34 - machine was rebooted
ComboFix-quarantined-files.txt  2014-02-11 19:50
.
Pre-Run: 196,554,420,224 bytes free
Post-Run: 197,711,396,864 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 944F82E6E52D0E17CE925E9BD6924CBA
DF941C323EC9DC8D74110F0BF7CE0134
 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:13 PM

Posted 11 February 2014 - 10:25 PM


Hello fishingfishtrout

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 fishingfishtrout

fishingfishtrout
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:03:13 PM

Posted 12 February 2014 - 05:20 PM

Did as asked. I can't believe it found another rootkit. We use AVG and are still having this issue. Any ideas? As of how the computer is doing, not really letting anyone mess with it till we're done. I'll tell them to try it tomorrow. Thanks again for all your help!!!




ComboFix 14-02-12.01 - Matt 02/12/2014 16:53:28.2.2 - x86
Running from: c:\documents and settings\Matt\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Matt\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2014-01-12 to 2014-02-12 )))))))))))))))))))))))))))))))
.
.
2014-02-10 14:51 . 2014-02-10 14:51 -------- d-----w- c:\windows\ERUNT
2014-02-10 13:50 . 2014-02-10 13:50 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG 0214c Campaign
2014-02-10 12:50 . 2014-02-10 12:54 -------- d-----w- C:\AdwCleaner
2014-02-09 18:18 . 2009-02-09 12:10 401408 ------w- c:\windows\system32\dllcache\rpcss.dll
2014-02-09 17:47 . 2014-02-09 18:20 107224 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-02-09 17:46 . 2014-02-09 18:20 52312 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-09 16:21 . 2012-07-31 20:38 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-02-09 16:21 . 2012-07-31 20:38 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-09 13:50 . 2007-03-17 13:42 5427 ----a-w- c:\windows\system32\EGATHDRV.SYS
2013-11-27 20:21 . 2006-04-30 06:55 40960 ------w- c:\windows\system32\drivers\ndproxy.sys
1998-12-09 09:53 . 1998-12-09 09:53 99840 -c----w- c:\program files\Common Files\IRAABOUT.DLL
1998-12-09 09:53 . 1998-12-09 09:53 70144 -c----w- c:\program files\Common Files\IRAMDMTR.DLL
1998-12-09 09:53 . 1998-12-09 09:53 48640 -c----w- c:\program files\Common Files\IRALPTTR.DLL
1998-12-09 09:53 . 1998-12-09 09:53 31744 -c----w- c:\program files\Common Files\IRAWEBTR.DLL
1998-12-09 09:53 . 1998-12-09 09:53 186368 -c----w- c:\program files\Common Files\IRAREG.DLL
1998-12-09 09:53 . 1998-12-09 09:53 17920 -c----w- c:\program files\Common Files\IRASRIAL.DLL
2010-08-06 11:50 . 2007-04-15 17:12 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
2008-12-31 20:12 . 2007-04-08 13:43 67696 ----a-w- c:\program files\mozilla firefox\components\jar50.dll
2008-12-31 20:12 . 2007-04-08 13:43 54376 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll
2008-12-31 20:12 . 2007-04-08 13:43 34952 ----a-w- c:\program files\mozilla firefox\components\myspell.dll
2008-12-31 20:12 . 2007-04-08 13:43 46720 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll
2008-12-31 20:12 . 2007-04-08 13:43 172144 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2014-01-02 5625624]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-04-08 68856]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-08-14 94208]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-08-14 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-08-14 114688]
"AMSG"="c:\program files\ThinkVantage\AMSG\Amsg.exe" [2005-11-22 507904]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-18 282624]
"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2013-11-08 4956176]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"TVT Scheduler Proxy"="c:\program files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe" [2006-07-15 503808]
"Mouse Suite 98 Daemon"="ICO.EXE" [2005-04-13 49152]
"LPManager"="c:\progra~1\Lenovo\LENOVO~2\LPMGR.exe" [2006-07-03 110592]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-06-01 257088]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-08-09 81920]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-28 221184]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 61952]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-08-06 30192]
"cssauth"="c:\program files\Lenovo\Client Security Solution\cssauth.exe" [2006-07-15 2341632]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
.
c:\documents and settings\Matt\Start Menu\Programs\Startup\
Monitor Ink Alerts - HP Officejet Pro 8600.lnk - c:\windows\system32\RunDll32.exe "c:\program files\HP\HP Officejet Pro 8600\bin\HPStatusBL.dll",RunDLLEntry SERIALNUMBER=CN34EBVGTK05KC;CONNECTION=USB;MONITOR=1; [2006-4-30 33280]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-11-27 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2012-07-09 18:44 13672 ----a-w- c:\program files\Citrix\GoToAssist\615\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PCANotify]
2003-10-31 19:01 8704 ------w- c:\windows\system32\PCANotify.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2014\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro36Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro36CrusaderBoot]
@=""
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Symantec\\pcAnywhere\\WinAw32.exe"=
"c:\\Program Files\\Symantec\\pcAnywhere\\awhost32.exe"=
"c:\\Program Files\\Symantec\\pcAnywhere\\awrem32.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
"c:\\Program Files\\AVG\\AVG2014\\avgmfapx.exe"=
"c:\\Program Files\\AVG\\AVG2014\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG2014\\avgdiagex.exe"=
"c:\\Program Files\\Microsoft Office\\Office\\1033\\WFXMSRVR.EXE"=
.
R2 vToolbarUpdater17.3.0;vToolbarUpdater17.3.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe [x]
R3 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\7.3.124.0\SeaPort.exe [2013-12-17 247968]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-08-06 30192]
S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [2013-10-25 147768]
S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [2013-11-01 222520]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2013-09-10 27448]
S1 Avgdiskx;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiskx.sys [2013-11-06 120600]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [2013-11-05 209176]
S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [2013-09-17 22840]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2013-11-01 176952]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2013-08-01 193848]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-11-11 37664]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2011-11-27 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2011-11-27 67664]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2011-11-27 116608]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2014\avgidsagent.exe [2013-11-12 3478544]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2014\avgwdsvc.exe [2013-09-24 348008]
S2 BBSvc;BingBar Service;c:\program files\Microsoft\BingBar\7.3.124.0\BBSvc.exe [2013-12-17 193696]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 50704]
S2 smi2;smi2;c:\program files\SMI2\smi2.sys [2006-07-14 3968]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 22856]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-02-03 23:48 1211720 ----a-w- c:\program files\Google\Chrome\Application\32.0.1700.107\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-12 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-31 16:22]
.
2014-01-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-01-10 22:42]
.
2014-02-12 c:\windows\Tasks\At1.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 08:15]
.
2014-02-12 c:\windows\Tasks\At2.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 08:15]
.
2014-02-11 c:\windows\Tasks\At3.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 08:15]
.
2014-02-12 c:\windows\Tasks\At4.job
- c:\program files\HP\HP Officejet Pro 8600\Bin\HPCustPartic.exe [2012-10-17 08:15]
.
2014-02-12 c:\windows\Tasks\AVG_SYS_TASK.job
- c:\documents and settings\All Users\Application Data\AVG 0214c Campaign\AVG-Secure-Search-Update-0214c.exe [2014-02-10 19:07]
.
2014-02-12 c:\windows\Tasks\AVG_SYS_TASK_DELETE.job
- c:\documents and settings\All Users\Application Data\AVG 0214c Campaign\AVG-Secure-Search-Update-0214c.exe [2014-02-10 19:07]
.
2014-02-12 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-04-07 19:54]
.
2014-02-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-09 10:59]
.
2014-02-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-10-09 10:59]
.
2014-01-19 c:\windows\Tasks\Norton Security Scan for Matt.job
- c:\program files\Norton Security Scan\Nss.exe [2008-09-19 20:00]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.earthlink.net/
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
TCP: DhcpNameServer = 192.168.0.1 205.171.2.226
FF - ProfilePath - c:\documents and settings\Matt\Application Data\Mozilla\Firefox\Profiles\3qu2il6l.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-02-12 17:04
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a2,c4,0a,33,cd,3d,72,48,8b,c1,ec,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a2,c4,0a,33,cd,3d,72,48,8b,c1,ec,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_12_0_0_44_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_12_0_0_44_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Microsoft\Internet Explorer\Toolbar\QuickComplete]
@DACL=(02 0000)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(688)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\program files\Citrix\GoToAssist\615\G2AWinLogon.dll
.
Completion time: 2014-02-12 17:07:20
ComboFix-quarantined-files.txt 2014-02-12 22:07
ComboFix2.txt 2014-02-11 19:50
.
Pre-Run: 197,758,185,472 bytes free
Post-Run: 197,809,541,120 bytes free
.
- - End Of File - - 23BE3DD6A204C97194419A103AAD9732
DF941C323EC9DC8D74110F0BF7CE0134

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:13 PM

Posted 12 February 2014 - 09:58 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader 9.2
      J2SE Runtime Environment 5.0 Update 6
      Java™ 6 Update 21


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 fishingfishtrout

fishingfishtrout
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:03:13 PM

Posted 13 February 2014 - 05:44 PM

Internet Explorer 8.0.6001.18702
Matt :: BAITSHOP [administrator]

2/13/2014 5:13:52 PM

Sorry this may take longer than expected. I've not been able to work on this much today.  i was interrupted while using Revo to uninstall Adobe Reader 9.2. I went through the first step but not the second to delete the hidden files after deleting the bold face ones (does that make sense?). How bad did did I screw up?  No J2Se Runtime on this machine. Did complete the Java uninstall. Also it would not update Adobe reader. Said that Windows Installing Service could not be accessed. Either Windows was in safe mode ( which it is not) or installer not installed correctly. Ran CCleaner, no problems. Malwarebytes and Hijackthis logs are below.

 

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.13.11

Windows XP Service Pack 3 x86 NTFS

mbam-log-2014-02-13 (17-13-52).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 240422
Time elapsed: 12 minute(s), 16 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:31:13 PM, on 2/13/2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2014\avgrsx.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\AVG\AVG2014\avgidsagent.exe
C:\Program Files\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Microsoft\BingBar\7.3.124.0\BBSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\AVG\AVG2014\avgnsx.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
C:\Documents and Settings\All Users\Application Data\AVG 0214c Campaign\AVG-Secure-Search-Update-0214c.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\AVG\AVG2014\avgui.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\WINDOWS\system32\ICO.EXE
C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
C:\WINDOWS\system32\FSRremoS.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\WINDOWS\system32\Pelmiced.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\WINDOWS\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Matt\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.earthlink.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\Microsoft\BingBar\7.3.124.0\BingExt.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\Microsoft\BingBar\7.3.124.0\BingExt.dll
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-3222266710-3301868723-4215132301-1005\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (User '?')
O4 - HKUS\S-1-5-21-3222266710-3301868723-4215132301-1005\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User '?')
O4 - HKUS\S-1-5-21-3222266710-3301868723-4215132301-1005\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')
O4 - HKUS\S-1-5-21-3222266710-3301868723-4215132301-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - S-1-5-21-3222266710-3301868723-4215132301-1005 Startup: Monitor Ink Alerts - HP Officejet Pro 8600.lnk = ? (User '?')
O4 - Startup: Monitor Ink Alerts - HP Officejet Pro 8600.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1240871719234
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://l.yimg.com/jh/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\615\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgwdsvc.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\615\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: System Update (SUService) -   - c:\program files\lenovo\system update\suservice.exe
O23 - Service: ThinkVantage Registry Monitor Service - Unknown owner - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: vToolbarUpdater17.3.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe (file missing)

--
End of file - 10514 bytes

 



#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 14 February 2014 - 10:39 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
      O4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\Lenovo\LENOVO~2\LPMGR.exe
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
      O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
      O4 - HKUS\S-1-5-21-3222266710-3301868723-4215132301-1005\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User '?')
      O4 - HKUS\S-1-5-21-3222266710-3301868723-4215132301-1005\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#15 fishingfishtrout

fishingfishtrout
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Posted 16 February 2014 - 04:54 PM

Sorry for the delay.  Ran Highjack this and removed what you suggested. Had a hard time installing Eset, but got it going. Eset found no threats. Thanks again for all your help.






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