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BlueScreen in Win7..Crash address: ntoskrnl.exe+75b80


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#1 johnv.tvla

johnv.tvla

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Posted 02 February 2014 - 07:50 AM

Hi,

 

I am getting the below error in my win7 lap. I have attached the .dmp files as well. can you help me in identifying what could be the cause for this.

 

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.48
  Locale ID: 1033

Additional information about the problem:
  BCCode: 50
  BCP1: FFFFF9811A5C26A0
  BCP2: 0000000000000000
  BCP3: FFFFF8800143EE60
  BCP4: 0000000000000005
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1

Files that help describe the problem:
  C:\Windows\Minidump\020214-16614-01.dmp
  C:\TEMP\WER-1627511-0.sysdata.xml

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  C:\Windows\system32\en-US\erofflps.txt

 

 

 

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#2 Allan

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Posted 02 February 2014 - 08:36 AM

Download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply






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