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The patch package could not be opened...


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#1 Hikermann

Hikermann

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Posted 02 February 2014 - 01:50 AM

WIN XP Home Edition; WP12 Office - installed a new hard drive, so am rebuilding; Windows works fine, and programs loading fine.  WP12, however, loaded (thought OK) but I didn't have the three service packs available right then, so it wouldn't open correctly; attempted to uninstall it @ Add or Remove Programs, but now I get a Windows Installer "The patch package could not be opened..." message, having something to do with "verify that this is a valid Windows Installer patch package" and there is no uninstall; attempted to reinstall from the disk, but it keeps coming back to this patch package business.

Typical error message, as it gives absolutely no information, useful or otherwise, how one is supposed to rectify the matter.

Any helpful directions out there?

Many thanks.



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#2 hamluis

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Posted 02 February 2014 - 09:13 AM

See http://support.microsoft.com/kb/932857 .

 

Louis






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