Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Downloaded Firefox update....big mistake!!


  • This topic is locked This topic is locked
20 replies to this topic

#1 pnbsoup

pnbsoup

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Local time:11:51 AM

Posted 02 February 2014 - 01:20 AM

Help!!!

 

I accidentally downloaded a so called Firefox update.  I was in Firefox and tab came up asking me to upgrade.  Not sure why I did this, but the program downloaded a weather, coupons and other apps.  I did Uninstall the programs that were downloaded but I'm afraid I still did not do enough.  When I use firefox, a message comes up which states another program is trying to change settings?

 

Can someone advise how I can get my laptop free of spyware/malware.

 

Thank you i really appreciate your help!!!

 

pnbsoup22



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:51 PM

Posted 02 February 2014 - 09:08 AM



Hello pnbsoup22

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 pnbsoup

pnbsoup
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Local time:11:51 AM

Posted 02 February 2014 - 12:14 PM

Hello Gringo,

Thank you for taking the time to review my post...enclosed please find my dds and attach logs...

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16526  BrowserJavaVersion: 10.25.2
Run by pnbsoup at 12:05:20 on 2014-02-02
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3837.2063 [GMT -5:00]
.
AV: Norton Internet Security *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr64.exe
C:\Windows\system32\agr64svc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files (x86)\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe
C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
C:\Program Files (x86)\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\AIM\aim.exe
C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
C:\Program Files (x86)\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe
C:\Program Files (x86)\Verizon\Online Backup & Sharing\vewatch.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Common Files\Motive\McciContextHookShim.exe
C:\Program Files\HP\HP Photosmart 7510 series\Bin\HPNetworkCommunicator.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Windows\system32\taskeng.exe
C:\Windows\splwow64.exe
C:\Windows\system32\RunDLL32.exe
C:\Program Files\HP\HP Photosmart 7510 series\bin\HPNetworkCommunicator.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: AOL Messaging Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
mURLSearchHooks: AOL Messaging Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Verizon Broadband Toolbar: {A057A204-BACC-4D26-8398-26FADCF27386} -
BHO: AOL Messaging Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll
TB: Verizon Broadband Toolbar: {A057A204-BACC-4D26-8398-26FADCF27386} -
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: Verizon Broadband Toolbar: {A057A204-BACC-4D26-8398-26FADCF27386} -
TB: AOL Messaging Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet
uRun: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US
uRun: [SUPERAntiSpyware] C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [HP Photosmart 7510 series (NET)] "C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN1A72426C05PX:NW" -scfn "HP Photosmart 7510 series (NET)" -AutoStart 1
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
mRun: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe"  -osboot
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
mRun: [Online Backup Auto Update] "C:\Program Files (x86)\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe"
mRun: [Vault Explorer Cache Watcher] "C:\Program Files (x86)\Verizon\Online Backup & Sharing\vewatch.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - C:\Program Files (x86)\Java\jre7\bin\jp2iexp.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {1C203F13-95AD-11D0-A84B-00A0247B735B} - hxxps://accesscl.harleysvillegroup.com/aqs.advantage.client/system/cab/sstree.cab
DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} - hxxps://accesscl.harleysvillegroup.com/aqs.advantage.client/system/CAB/iemenu.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{312670C1-415D-4C7D-835A-0A43A5FDA9BD} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{DEAD4DAF-A118-4251-B6FC-4E1D774A1402} : DHCPNameServer = 192.168.1.1
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll
Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files (x86)\SUPERAntiSpyware\SASSEH.DLL
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
x64-mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
x64-mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
x64-Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SmartMenu] C:\Program Files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide
x64-Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-mPolicies-Explorer: NoActiveDesktop = dword:1
x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
x64-Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - LocalServer32 - <no file>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\
FF - prefs.js: browser.startup.homepage - yahoo.com
FF - prefs.js: keyword.URL -
FF - component: C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\extensions\{96ce3418-8ef3-45b5-8808-de5dbe03fb13}\components\dtTransparency.dll
FF - component: C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\extensions\{96ce3418-8ef3-45b5-8808-de5dbe03fb13}\components\dtTransparency3.5.dll
FF - component: C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\extensions\{96ce3418-8ef3-45b5-8808-de5dbe03fb13}\components\dtTransparency3.6.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Motive\npMotive.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMSS.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_43.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2009-07-02 19:36; {20a82645-c095-46ed-80e3-08825760534b}; c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R1 ccHP;Symantec Hash Provider;C:\Windows\System32\drivers\NISx64\1002000.007\cchpx64.sys [2009-1-3 428592]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090225.002\IDSvia64.sys [2009-2-27 396848]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};{55662437-DA8C-40c0-AADA-2C816A897A49};C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-9-26 27632]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr64.exe [2009-3-2 89600]
R2 FilesystemWatcher;Filesystem Watcher;C:\Program Files (x86)\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe [2010-2-2 24576]
R2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2008-3-18 23040]
R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2011-12-12 350792]
R2 Level Quality Watcher;Level Quality Watcher;C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe run options=01110010010000000000000000000000 sourceguid=&quot;E685B607 --> C:\Program Files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe run options=01110010010000000000000000000000 sourceguid=&quot;E685B607 [?]
R2 McciCMService64;McciCMService64;C:\Program Files\Common Files\Motive\McciCMService.exe [2010-7-16 517632]
R2 Norton Internet Security;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe [2009-1-3 115560]
R2 OnlineBackupSchedulerService;Online Backup Scheduler;C:\Program Files (x86)\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe [2010-2-10 20480]
R2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe [2008-10-23 365952]
R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [2010-6-11 206120]
R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [2010-6-11 185640]
R2 TVCapSvc;TV Background Capture Service (TVBCS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [2008-9-24 296320]
R2 TVSched;TV Task Scheduler (TVTS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [2008-9-24 116096]
R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-10-23 193840]
R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2008-1-24 60928]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-2-25 131632]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2009-1-3 26168]
S1 SASDIFSV;SASDIFSV;C:\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys [2010-2-17 12872]
S1 SASKUTIL;SASKUTIL;C:\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS [2010-2-17 66632]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2008-7-21 145496]
S3 NETw3v64;Intel® PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw3v64.sys [2008-1-20 3154432]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 SASENUM;SASENUM;C:\Program Files (x86)\SUPERAntiSpyware\SASENUM.SYS [2010-2-17 12872]
S3 SYMNDISV;SYMNDISV;C:\Windows\System32\drivers\NISx64\1002000.007\symndisv.sys [2009-1-3 46640]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2013-7-20 1022632]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk60x64.sys [2006-11-2 273408]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-6-21 89920]
.
=============== File Associations ===============
.
FileExt: .js: JSFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2014-02-02 02:36:54    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-02-02 02:36:54    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2014-01-26 08:01:17    86054176    ----a-w-    C:\Windows\System32\mrt.exe
2013-12-18 11:13:56    270496    ------w-    C:\Windows\System32\MpSigStub.exe
2013-12-17 21:09:02    61592    ----a-w-    C:\Windows\System32\drivers\netfilter64.sys
.
============= FINISH: 12:06:05.17 ===============
 

 

My attach log...

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/17/2008 11:48:35 AM
System Uptime: 2/2/2014 1:44:03 AM (11 hours ago)
.
Motherboard: Hewlett-Packard |  | 30FC
Processor: AMD Turion™ X2 Dual-Core Mobile RM-72 | Socket M2/S1G1 | 2100/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 285 GiB total, 171.652 GiB free.
D: is FIXED (NTFS) - 13 GiB total, 2.018 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0000
Manufacturer: Microsoft
Name: 6TO4 Adapter
PNP Device ID: ROOT\*6TO4MP\0000
Service: tunnel
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 12 Plugin
Adobe Reader X (10.1.9)
Agere Systems HDA Modem
AIM 7
AMD USB Audio Driver Filter
AOL Messaging Toolbar
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
ATI Catalyst Install Manager
Bonjour
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Czech
Catalyst Control Center Localization Danish
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization Finnish
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Greek
Catalyst Control Center Localization Hungarian
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Norwegian
Catalyst Control Center Localization Polish
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Russian
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
Catalyst Control Center Localization Thai
Catalyst Control Center Localization Turkish
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
CyberLink DVD Suite
ESU for Microsoft Vista
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP Help and Support
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP MediaSmart SmartMenu
HP MediaSmart TV
HP MediaSmart Webcam
HP MULTIPLE MODEM INSTALLER for VISTA
HP Photo Creations
HP Photosmart 7510 series Basic Device Software
HP Photosmart 7510 series Help
HP Photosmart 7510 series Product Improvement Study
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0129
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPDiagnosticAlert
HPTCSSetup
IDT Audio
IHA_MessageCenter
iTunes
Java 7 Update 25
Java Auto Updater
Java™ 6 Update 7
JMicron JMB38X Flash Media Controller
Juno Preloader
LabelPrint
LightScribe System Software  1.14.17.1
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Live Search Toolbar
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
Microsoft Works
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
NetZero Preloader
Norton Internet Security
Power2Go
PowerDirector
ProtectSmart Hard Drive Protection
QuickTime
RealPlayer
Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Skins
Slingbox - Watch Your TV Anywhere
SlingPlayer
SPORE Creature Creator Trial Edition
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Office 2007 (KB934528)
Verizon Download Manager
Verizon Help and Support Tool
Verizon Online Backup and Sharing
Verizon Toolbar
Vz In-Home Agent
Vz In Home Agent
WinAce Archiver 2.0
Windows Media Player Firefox Plugin
Yahoo! Messenger
Yahoo! Toolbar
.
==== End Of File ===========================
 



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:51 PM

Posted 02 February 2014 - 12:51 PM



Hello pnbsoup

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 pnbsoup

pnbsoup
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Local time:11:51 AM

Posted 02 February 2014 - 01:25 PM

Thanks Gringo!!  Computer seems to be running better and better..  I really appreciate the help!  I've enclosed the JRT Log and adware log...

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows ™ Vista Home Premium x64
Ran by pnbsoup on Sun 02/02/2014 at 13:10:22.40
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Search Bar
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\caphyon
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-8398-26FADCF27386}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-8398-26FADCF27387}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-8398-26FADCF27388}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{A057A204-BACC-4D26-8398-26FADCF27386}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{A057A204-BACC-4D26-8398-26FADCF27387}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{A057A204-BACC-4D26-8398-26FADCF27388}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-8398-26FADCF27386}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0B4A10D1-FBD6-451d-BFDA-F03252B05984}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0B4A10D1-FBD6-451d-BFDA-F03252B05984}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{934BCD49-C81A-4ED0-86DF-56EE1B6DA341}



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\Users\pnbsoup\AppData\Roaming\getrighttogo"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"



~~~ FireFox

Successfully deleted the following from C:\Users\pnbsoup\AppData\Roaming\mozilla\firefox\profiles\h2w0h2ux.default\prefs.js

user_pref("aim_toolbar.search.searchtype", "web");
Emptied folder: C:\Users\pnbsoup\AppData\Roaming\mozilla\firefox\profiles\h2w0h2ux.default\minidumps [32 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 02/02/2014 at 13:23:23.55
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

# AdwCleaner v3.018 - Report created 02/02/2014 at 13:02:50
# Updated 28/01/2014 by Xplode
# Operating System : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# Username : pnbsoup - PNBSOUP-PC
# Running from : C:\Users\pnbsoup\Downloads\AdwCleaner(1).exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16526


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [9810 octets] - [02/02/2014 01:40:46]
AdwCleaner[R1].txt - [912 octets] - [02/02/2014 13:01:02]
AdwCleaner[S0].txt - [9420 octets] - [02/02/2014 01:42:20]
AdwCleaner[S1].txt - [834 octets] - [02/02/2014 13:02:50]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [893 octets] ##########
 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:51 PM

Posted 02 February 2014 - 08:17 PM


Hello pnbsoup

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 pnbsoup

pnbsoup
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Local time:11:51 AM

Posted 03 February 2014 - 12:50 AM

gringo

computer is running great!!  below is my combofix log,,

 

ComboFix 14-02-01.01 - pnbsoup 02/03/2014   0:17.1.2 - x64
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3837.1958 [GMT -5:00]
Running from: c:\users\pnbsoup\Downloads\ComboFix.exe
AV: Norton Internet Security *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe
c:\program files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe
c:\program files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe
c:\program files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe
c:\program files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_Level Quality Watcher
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-03 to 2014-02-03  )))))))))))))))))))))))))))))))
.
.
2014-02-03 05:31 . 2014-02-03 05:31    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-02-02 18:10 . 2014-02-02 18:10    --------    d-----w-    c:\windows\ERUNT
2014-02-02 18:06 . 2014-02-02 18:06    --------    d-----w-    c:\users\pnbsoup\AppData\Local\AOL
2014-02-02 16:59 . 2014-02-02 17:03    --------    d-----w-    c:\users\pnbsoup\AppData\Local\AIM
2014-02-02 06:40 . 2014-02-02 18:03    --------    d-----w-    C:\AdwCleaner
2014-02-02 04:36 . 2014-02-02 04:55    --------    d-----w-    c:\program files\SavingsbullFilter
2014-02-02 04:36 . 2014-02-02 04:36    --------    d-----w-    C:\temp
2014-02-02 04:36 . 2014-02-02 04:36    --------    d-----w-    c:\program files\Level Quality Watcher
2014-02-02 02:24 . 2014-02-02 02:27    --------    d-----w-    C:\f051d7ea4c097794db
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-02 02:36 . 2012-04-22 16:15    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2014-02-02 02:36 . 2011-11-16 00:52    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-01-26 08:01 . 2006-11-02 12:35    86054176    ----a-w-    c:\windows\system32\mrt.exe
2014-01-03 21:40 . 2014-01-03 21:40    161792    ----a-w-    c:\windows\SysWow64\msls31.dll
2014-01-03 21:40 . 2014-01-03 21:40    1129472    ----a-w-    c:\windows\SysWow64\wininet.dll
2014-01-03 21:40 . 2014-01-03 21:40    86528    ----a-w-    c:\windows\SysWow64\iesysprep.dll
2014-01-03 21:40 . 2014-01-03 21:40    76800    ----a-w-    c:\windows\SysWow64\SetIEInstalledDate.exe
2014-01-03 21:40 . 2014-01-03 21:40    74752    ----a-w-    c:\windows\SysWow64\RegisterIEPKEYs.exe
2014-01-03 21:40 . 2014-01-03 21:40    48640    ----a-w-    c:\windows\SysWow64\mshtmler.dll
2014-01-03 21:40 . 2014-01-03 21:40    74752    ----a-w-    c:\windows\SysWow64\iesetup.dll
2014-01-03 21:40 . 2014-01-03 21:40    63488    ----a-w-    c:\windows\SysWow64\tdc.ocx
2014-01-03 21:40 . 2014-01-03 21:40    367104    ----a-w-    c:\windows\SysWow64\html.iec
2014-01-03 21:40 . 2014-01-03 21:40    23552    ----a-w-    c:\windows\SysWow64\licmgr10.dll
2014-01-03 21:40 . 2014-01-03 21:40    1427968    ----a-w-    c:\windows\SysWow64\inetcpl.cpl
2014-01-03 21:40 . 2014-01-03 21:40    420864    ----a-w-    c:\windows\SysWow64\vbscript.dll
2014-01-03 21:40 . 2014-01-03 21:40    2382848    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2014-01-03 21:40 . 2014-01-03 21:40    152064    ----a-w-    c:\windows\SysWow64\wextract.exe
2014-01-03 21:40 . 2014-01-03 21:40    150528    ----a-w-    c:\windows\SysWow64\iexpress.exe
2014-01-03 21:40 . 2014-01-03 21:40    142848    ----a-w-    c:\windows\SysWow64\ieUnatt.exe
2014-01-03 21:40 . 2014-01-03 21:40    11776    ----a-w-    c:\windows\SysWow64\mshta.exe
2014-01-03 21:40 . 2014-01-03 21:40    35840    ----a-w-    c:\windows\SysWow64\imgutil.dll
2014-01-03 21:40 . 2014-01-03 21:40    1806848    ----a-w-    c:\windows\SysWow64\jscript9.dll
2014-01-03 21:40 . 2014-01-03 21:40    101888    ----a-w-    c:\windows\SysWow64\admparse.dll
2014-01-03 21:40 . 2014-01-03 21:40    110592    ----a-w-    c:\windows\SysWow64\IEAdvpack.dll
2014-01-03 21:40 . 2014-01-03 21:40    85504    ----a-w-    c:\windows\system32\jsproxy.dll
2014-01-03 21:40 . 2014-01-03 21:40    222208    ----a-w-    c:\windows\system32\msls31.dll
2014-01-03 21:40 . 2014-01-03 21:40    1392128    ----a-w-    c:\windows\system32\wininet.dll
2014-01-03 21:40 . 2014-01-03 21:40    1347072    ----a-w-    c:\windows\system32\urlmon.dll
2014-01-03 21:40 . 2014-01-03 21:40    91648    ----a-w-    c:\windows\system32\SetIEInstalledDate.exe
2014-01-03 21:40 . 2014-01-03 21:40    89088    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2014-01-03 21:40 . 2014-01-03 21:40    816640    ----a-w-    c:\windows\system32\jscript.dll
2014-01-03 21:40 . 2014-01-03 21:40    55296    ----a-w-    c:\windows\system32\msfeedsbs.dll
2014-01-03 21:40 . 2014-01-03 21:40    49664    ----a-w-    c:\windows\system32\imgutil.dll
2014-01-03 21:40 . 2014-01-03 21:40    48640    ----a-w-    c:\windows\system32\mshtmler.dll
2014-01-03 21:40 . 2014-01-03 21:40    267776    ----a-w-    c:\windows\system32\ieaksie.dll
2014-01-03 21:40 . 2014-01-03 21:40    2334720    ----a-w-    c:\windows\system32\jscript9.dll
2014-01-03 21:40 . 2014-01-03 21:40    2147840    ----a-w-    c:\windows\system32\iertutil.dll
2014-01-03 21:40 . 2014-01-03 21:40    197120    ----a-w-    c:\windows\system32\msrating.dll
2014-01-03 21:40 . 2014-01-03 21:40    163840    ----a-w-    c:\windows\system32\ieakui.dll
2014-01-03 21:40 . 2014-01-03 21:40    160256    ----a-w-    c:\windows\system32\ieakeng.dll
2014-01-03 21:40 . 2014-01-03 21:40    145920    ----a-w-    c:\windows\system32\iepeers.dll
2014-01-03 21:40 . 2014-01-03 21:40    136192    ----a-w-    c:\windows\system32\advpack.dll
2014-01-03 21:40 . 2014-01-03 21:40    135168    ----a-w-    c:\windows\system32\IEAdvpack.dll
2014-01-03 21:40 . 2014-01-03 21:40    12288    ----a-w-    c:\windows\system32\mshta.exe
2014-01-03 21:40 . 2014-01-03 21:40    114176    ----a-w-    c:\windows\system32\admparse.dll
2014-01-03 21:40 . 2014-01-03 21:40    10752    ----a-w-    c:\windows\system32\msfeedssync.exe
2014-01-03 21:40 . 2014-01-03 21:40    76800    ----a-w-    c:\windows\system32\tdc.ocx
2014-01-03 21:40 . 2014-01-03 21:40    448512    ----a-w-    c:\windows\system32\html.iec
2014-01-03 21:40 . 2014-01-03 21:40    282112    ----a-w-    c:\windows\system32\dxtrans.dll
2014-01-03 21:40 . 2014-01-03 21:40    248320    ----a-w-    c:\windows\system32\ieui.dll
2014-01-03 21:40 . 2014-01-03 21:40    111616    ----a-w-    c:\windows\system32\iesysprep.dll
2014-01-03 21:40 . 2014-01-03 21:40    10926080    ----a-w-    c:\windows\system32\ieframe.dll
2014-01-03 21:40 . 2014-01-03 21:40    89088    ----a-w-    c:\windows\system32\ie4uinit.exe
2014-01-03 21:40 . 2014-01-03 21:40    85504    ----a-w-    c:\windows\system32\iesetup.dll
2014-01-03 21:40 . 2014-01-03 21:40    82432    ----a-w-    c:\windows\system32\icardie.dll
2014-01-03 21:40 . 2014-01-03 21:40    534528    ----a-w-    c:\windows\system32\ieapfltr.dll
2014-01-03 21:40 . 2014-01-03 21:40    452608    ----a-w-    c:\windows\system32\dxtmsft.dll
2014-01-03 21:40 . 2014-01-03 21:40    403248    ----a-w-    c:\windows\system32\iedkcs32.dll
2014-01-03 21:40 . 2014-01-03 21:40    39936    ----a-w-    c:\windows\system32\iernonce.dll
2014-01-03 21:40 . 2014-01-03 21:40    3695416    ----a-w-    c:\windows\system32\ieapfltr.dat
2014-01-03 21:40 . 2014-01-03 21:40    237056    ----a-w-    c:\windows\system32\url.dll
2014-01-03 21:40 . 2014-01-03 21:40    96768    ----a-w-    c:\windows\system32\mshtmled.dll
2014-01-03 21:40 . 2014-01-03 21:40    729088    ----a-w-    c:\windows\system32\msfeeds.dll
2014-01-03 21:40 . 2014-01-03 21:40    599040    ----a-w-    c:\windows\system32\vbscript.dll
2014-01-03 21:40 . 2014-01-03 21:40    30720    ----a-w-    c:\windows\system32\licmgr10.dll
2014-01-03 21:40 . 2014-01-03 21:40    249344    ----a-w-    c:\windows\system32\webcheck.dll
2014-01-03 21:40 . 2014-01-03 21:40    165888    ----a-w-    c:\windows\system32\iexpress.exe
2014-01-03 21:40 . 2014-01-03 21:40    160256    ----a-w-    c:\windows\system32\wextract.exe
2014-01-03 21:40 . 2014-01-03 21:40    1494528    ----a-w-    c:\windows\system32\inetcpl.cpl
2014-01-03 21:40 . 2014-01-03 21:40    103936    ----a-w-    c:\windows\system32\inseng.dll
2014-01-03 21:40 . 2014-01-03 21:40    17847296    ----a-w-    c:\windows\system32\mshtml.dll
2014-01-03 21:40 . 2014-01-03 21:40    65024    ----a-w-    c:\windows\system32\pngfilt.dll
2014-01-03 21:40 . 2014-01-03 21:40    2382848    ----a-w-    c:\windows\system32\mshtml.tlb
2014-01-03 21:40 . 2014-01-03 21:40    173056    ----a-w-    c:\windows\system32\ieUnatt.exe
2014-01-03 21:40 . 2014-01-03 21:40    149504    ----a-w-    c:\windows\system32\occache.dll
2013-12-18 11:13 . 2009-10-04 16:25    270496    ------w-    c:\windows\system32\MpSigStub.exe
2013-12-17 21:09 . 2013-12-17 21:09    61592    ----a-w-    c:\windows\system32\drivers\netfilter64.sys
2013-12-04 03:28 . 2014-02-02 02:35    10315576    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{C0CD700C-DE12-472F-90E7-C4B644ED860D}\mpengine.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2008-06-09 2363392]
"HPAdvisor"="c:\program files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2008-09-30 972080]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"Messenger (Yahoo!)"="c:\program files (x86)\Yahoo!\Messenger\YahooMessenger.exe" [2009-03-18 4363504]
"Aim"="c:\program files (x86)\AIM\aim.exe" [2009-10-05 3634024]
"SUPERAntiSpyware"="c:\program files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-04-01 2010864]
"HP Photosmart 7510 series (NET)"="c:\program files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe" [2011-06-08 2676584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-01 61440]
"DVDAgent"="c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe" [2008-09-26 1148200]
"TSMAgent"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe" [2008-09-26 1152296]
"CLMLServer for HP TouchSmart"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe" [2008-09-26 189736]
"TVAgent"="c:\program files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe" [2008-09-25 206120]
"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-08-01 202032]
"HP Health Check Scheduler"="c:\program files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-06-16 75008]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpWirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"TkBellExe"="c:\program files (x86)\Common Files\Real\Update_OB\realsched.exe" [2009-01-29 185896]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-03-18 421888]
"VERIZONDM"="c:\program files (x86)\VERIZONDM\bin\sprtcmd.exe" [2010-06-11 206120]
"Online Backup Auto Update"="c:\program files (x86)\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe" [2010-02-10 233472]
"Vault Explorer Cache Watcher"="c:\program files (x86)\Verizon\Online Backup & Sharing\vewatch.exe" [2010-02-10 28672]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-05-15 152392]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[hkey_local_machine\software\Wow6432Node\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files (x86)\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 19:21    548352    ----a-w-    c:\program files (x86)\SUPERAntiSpyware\SASWINLO.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr64.exe;c:\windows\SYSNATIVE\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr64.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
Themes
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-06-09 18:14    451872    ----a-w-    c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-22 02:36]
.
2014-02-03 c:\windows\Tasks\HP Photo Creations Messager.job
- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11]
.
2014-02-02 c:\windows\Tasks\HPCeeScheduleForpnbsoup.job
- c:\program files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2008-10-23 18:34]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-01-18 1220392]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2010-03-17 3432448]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-08-13 456192]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://www.yahoo.com/
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mLocal Page = c:\windows\SysWOW64\blank.htm
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
DPF: {1C203F13-95AD-11D0-A84B-00A0247B735B} - hxxps://accesscl.harleysvillegroup.com/aqs.advantage.client/system/cab/sstree.cab
DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} - hxxps://accesscl.harleysvillegroup.com/aqs.advantage.client/system/CAB/iemenu.cab
FF - ProfilePath - c:\users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\
FF - prefs.js: browser.startup.homepage - yahoo.com
FF - prefs.js: keyword.URL -
FF - ExtSQL: !HIDDEN! 2009-07-02 19:36; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKCU-Run-WMPNSCFG - c:\program files (x86)\Windows Media Player\WMPNSCFG.exe
Wow6432Node-HKLM-Run-UCam_Menu - c:\program files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe
Wow6432Node-HKLM-Run-UpdateLBPShortCut - c:\program files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe
Wow6432Node-HKLM-Run-UpdatePSTShortCut - c:\program files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe
Wow6432Node-HKLM-Run-UpdateP2GoShortCut - c:\program files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe
Wow6432Node-HKLM-Run-UpdatePDIRShortCut - c:\program files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe
SafeBoot-WudfPf
SafeBoot-WudfRd
HKLM-Run-SmartMenu - c:\program files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
AddRemove-Coupon Printer for Windows5.0.0.0 - c:\program files (x86)\Coupons\uninstall.exe
AddRemove-verizontb - c:\program files (x86)\verizontb\uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files (x86)\Norton Internet Security\Engine\16.2.0.7\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{55662437-DA8C-40c0-AADA-2C816A897A49}]
"ImagePath"="\??\c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Common Files\Motive\McciCMService.exe
c:\program files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
c:\program files (x86)\SMINST\BLService.exe
c:\program files (x86)\CyberLink\Shared files\RichVideo.exe
c:\program files (x86)\VERIZONDM\bin\sprtsvc.exe
c:\program files (x86)\VERIZONDM\bin\tgsrvc.exe
c:\program files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
c:\program files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
c:\program files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
c:\program files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
c:\program files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
c:\program files (x86)\Common Files\Motive\McciContextHookShim.exe
c:\program files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
.
**************************************************************************
.
Completion time: 2014-02-03  00:45:52 - machine was rebooted
ComboFix-quarantined-files.txt  2014-02-03 05:45
.
Pre-Run: 183,806,173,184 bytes free
Post-Run: 193,176,412,160 bytes free
.
- - End Of File - - 68CDA170DEF590F91012C8D479BC2944
5C86ADEC17B739C437E145E3B3FC2E6D
 



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:51 PM

Posted 03 February 2014 - 02:58 AM


Hello pnbsoup

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Folder::
c:\program files\Level Quality Watcher

 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 pnbsoup

pnbsoup
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Local time:11:51 AM

Posted 03 February 2014 - 11:09 AM

Gringo,

I'm unsure about your  ":Run CFScript:" instructions?  Where do I enter this?  I dragged the cfscript txt into combofix.exe and below is the new log.

 

Thanks !

 

ComboFix 14-02-03.01 - pnbsoup 02/03/2014  10:46:03.3.2 - x64
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3837.2185 [GMT -5:00]
Running from: c:\users\pnbsoup\Downloads\ComboFix.exe
Command switches used :: c:\users\pnbsoup\Desktop\cfscript.txt
AV: Norton Internet Security *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Level Quality Watcher
c:\program files\Level Quality Watcher\v1.01\levelqualitywatcher32.exe
c:\program files\Level Quality Watcher\v1.01\levelqualitywatcher64.exe
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-03 to 2014-02-03  )))))))))))))))))))))))))))))))
.
.
2014-02-03 15:58 . 2014-02-03 15:58    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-02-02 18:10 . 2014-02-02 18:10    --------    d-----w-    c:\windows\ERUNT
2014-02-02 18:06 . 2014-02-02 18:06    --------    d-----w-    c:\users\pnbsoup\AppData\Local\AOL
2014-02-02 16:59 . 2014-02-02 17:03    --------    d-----w-    c:\users\pnbsoup\AppData\Local\AIM
2014-02-02 06:40 . 2014-02-02 18:03    --------    d-----w-    C:\AdwCleaner
2014-02-02 04:36 . 2014-02-02 04:55    --------    d-----w-    c:\program files\SavingsbullFilter
2014-02-02 04:36 . 2014-02-02 04:36    --------    d-----w-    C:\temp
2014-02-02 02:35 . 2013-12-04 03:28    10315576    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{C0CD700C-DE12-472F-90E7-C4B644ED860D}\mpengine.dll
2014-02-02 02:24 . 2014-02-02 02:27    --------    d-----w-    C:\f051d7ea4c097794db
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-02 02:36 . 2012-04-22 16:15    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2014-02-02 02:36 . 2011-11-16 00:52    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-01-26 08:01 . 2006-11-02 12:35    86054176    ----a-w-    c:\windows\system32\mrt.exe
2014-01-03 21:40 . 2014-01-03 21:40    161792    ----a-w-    c:\windows\SysWow64\msls31.dll
2014-01-03 21:40 . 2014-01-03 21:40    1129472    ----a-w-    c:\windows\SysWow64\wininet.dll
2014-01-03 21:40 . 2014-01-03 21:40    86528    ----a-w-    c:\windows\SysWow64\iesysprep.dll
2014-01-03 21:40 . 2014-01-03 21:40    76800    ----a-w-    c:\windows\SysWow64\SetIEInstalledDate.exe
2014-01-03 21:40 . 2014-01-03 21:40    74752    ----a-w-    c:\windows\SysWow64\RegisterIEPKEYs.exe
2014-01-03 21:40 . 2014-01-03 21:40    48640    ----a-w-    c:\windows\SysWow64\mshtmler.dll
2014-01-03 21:40 . 2014-01-03 21:40    74752    ----a-w-    c:\windows\SysWow64\iesetup.dll
2014-01-03 21:40 . 2014-01-03 21:40    63488    ----a-w-    c:\windows\SysWow64\tdc.ocx
2014-01-03 21:40 . 2014-01-03 21:40    367104    ----a-w-    c:\windows\SysWow64\html.iec
2014-01-03 21:40 . 2014-01-03 21:40    23552    ----a-w-    c:\windows\SysWow64\licmgr10.dll
2014-01-03 21:40 . 2014-01-03 21:40    1427968    ----a-w-    c:\windows\SysWow64\inetcpl.cpl
2014-01-03 21:40 . 2014-01-03 21:40    420864    ----a-w-    c:\windows\SysWow64\vbscript.dll
2014-01-03 21:40 . 2014-01-03 21:40    2382848    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2014-01-03 21:40 . 2014-01-03 21:40    152064    ----a-w-    c:\windows\SysWow64\wextract.exe
2014-01-03 21:40 . 2014-01-03 21:40    150528    ----a-w-    c:\windows\SysWow64\iexpress.exe
2014-01-03 21:40 . 2014-01-03 21:40    142848    ----a-w-    c:\windows\SysWow64\ieUnatt.exe
2014-01-03 21:40 . 2014-01-03 21:40    11776    ----a-w-    c:\windows\SysWow64\mshta.exe
2014-01-03 21:40 . 2014-01-03 21:40    35840    ----a-w-    c:\windows\SysWow64\imgutil.dll
2014-01-03 21:40 . 2014-01-03 21:40    1806848    ----a-w-    c:\windows\SysWow64\jscript9.dll
2014-01-03 21:40 . 2014-01-03 21:40    101888    ----a-w-    c:\windows\SysWow64\admparse.dll
2014-01-03 21:40 . 2014-01-03 21:40    110592    ----a-w-    c:\windows\SysWow64\IEAdvpack.dll
2014-01-03 21:40 . 2014-01-03 21:40    85504    ----a-w-    c:\windows\system32\jsproxy.dll
2014-01-03 21:40 . 2014-01-03 21:40    222208    ----a-w-    c:\windows\system32\msls31.dll
2014-01-03 21:40 . 2014-01-03 21:40    1392128    ----a-w-    c:\windows\system32\wininet.dll
2014-01-03 21:40 . 2014-01-03 21:40    1347072    ----a-w-    c:\windows\system32\urlmon.dll
2014-01-03 21:40 . 2014-01-03 21:40    91648    ----a-w-    c:\windows\system32\SetIEInstalledDate.exe
2014-01-03 21:40 . 2014-01-03 21:40    89088    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2014-01-03 21:40 . 2014-01-03 21:40    816640    ----a-w-    c:\windows\system32\jscript.dll
2014-01-03 21:40 . 2014-01-03 21:40    55296    ----a-w-    c:\windows\system32\msfeedsbs.dll
2014-01-03 21:40 . 2014-01-03 21:40    49664    ----a-w-    c:\windows\system32\imgutil.dll
2014-01-03 21:40 . 2014-01-03 21:40    48640    ----a-w-    c:\windows\system32\mshtmler.dll
2014-01-03 21:40 . 2014-01-03 21:40    267776    ----a-w-    c:\windows\system32\ieaksie.dll
2014-01-03 21:40 . 2014-01-03 21:40    2334720    ----a-w-    c:\windows\system32\jscript9.dll
2014-01-03 21:40 . 2014-01-03 21:40    2147840    ----a-w-    c:\windows\system32\iertutil.dll
2014-01-03 21:40 . 2014-01-03 21:40    197120    ----a-w-    c:\windows\system32\msrating.dll
2014-01-03 21:40 . 2014-01-03 21:40    163840    ----a-w-    c:\windows\system32\ieakui.dll
2014-01-03 21:40 . 2014-01-03 21:40    160256    ----a-w-    c:\windows\system32\ieakeng.dll
2014-01-03 21:40 . 2014-01-03 21:40    145920    ----a-w-    c:\windows\system32\iepeers.dll
2014-01-03 21:40 . 2014-01-03 21:40    136192    ----a-w-    c:\windows\system32\advpack.dll
2014-01-03 21:40 . 2014-01-03 21:40    135168    ----a-w-    c:\windows\system32\IEAdvpack.dll
2014-01-03 21:40 . 2014-01-03 21:40    12288    ----a-w-    c:\windows\system32\mshta.exe
2014-01-03 21:40 . 2014-01-03 21:40    114176    ----a-w-    c:\windows\system32\admparse.dll
2014-01-03 21:40 . 2014-01-03 21:40    10752    ----a-w-    c:\windows\system32\msfeedssync.exe
2014-01-03 21:40 . 2014-01-03 21:40    76800    ----a-w-    c:\windows\system32\tdc.ocx
2014-01-03 21:40 . 2014-01-03 21:40    448512    ----a-w-    c:\windows\system32\html.iec
2014-01-03 21:40 . 2014-01-03 21:40    282112    ----a-w-    c:\windows\system32\dxtrans.dll
2014-01-03 21:40 . 2014-01-03 21:40    248320    ----a-w-    c:\windows\system32\ieui.dll
2014-01-03 21:40 . 2014-01-03 21:40    111616    ----a-w-    c:\windows\system32\iesysprep.dll
2014-01-03 21:40 . 2014-01-03 21:40    10926080    ----a-w-    c:\windows\system32\ieframe.dll
2014-01-03 21:40 . 2014-01-03 21:40    89088    ----a-w-    c:\windows\system32\ie4uinit.exe
2014-01-03 21:40 . 2014-01-03 21:40    85504    ----a-w-    c:\windows\system32\iesetup.dll
2014-01-03 21:40 . 2014-01-03 21:40    82432    ----a-w-    c:\windows\system32\icardie.dll
2014-01-03 21:40 . 2014-01-03 21:40    534528    ----a-w-    c:\windows\system32\ieapfltr.dll
2014-01-03 21:40 . 2014-01-03 21:40    452608    ----a-w-    c:\windows\system32\dxtmsft.dll
2014-01-03 21:40 . 2014-01-03 21:40    403248    ----a-w-    c:\windows\system32\iedkcs32.dll
2014-01-03 21:40 . 2014-01-03 21:40    39936    ----a-w-    c:\windows\system32\iernonce.dll
2014-01-03 21:40 . 2014-01-03 21:40    3695416    ----a-w-    c:\windows\system32\ieapfltr.dat
2014-01-03 21:40 . 2014-01-03 21:40    237056    ----a-w-    c:\windows\system32\url.dll
2014-01-03 21:40 . 2014-01-03 21:40    96768    ----a-w-    c:\windows\system32\mshtmled.dll
2014-01-03 21:40 . 2014-01-03 21:40    729088    ----a-w-    c:\windows\system32\msfeeds.dll
2014-01-03 21:40 . 2014-01-03 21:40    599040    ----a-w-    c:\windows\system32\vbscript.dll
2014-01-03 21:40 . 2014-01-03 21:40    30720    ----a-w-    c:\windows\system32\licmgr10.dll
2014-01-03 21:40 . 2014-01-03 21:40    249344    ----a-w-    c:\windows\system32\webcheck.dll
2014-01-03 21:40 . 2014-01-03 21:40    165888    ----a-w-    c:\windows\system32\iexpress.exe
2014-01-03 21:40 . 2014-01-03 21:40    160256    ----a-w-    c:\windows\system32\wextract.exe
2014-01-03 21:40 . 2014-01-03 21:40    1494528    ----a-w-    c:\windows\system32\inetcpl.cpl
2014-01-03 21:40 . 2014-01-03 21:40    103936    ----a-w-    c:\windows\system32\inseng.dll
2014-01-03 21:40 . 2014-01-03 21:40    17847296    ----a-w-    c:\windows\system32\mshtml.dll
2014-01-03 21:40 . 2014-01-03 21:40    65024    ----a-w-    c:\windows\system32\pngfilt.dll
2014-01-03 21:40 . 2014-01-03 21:40    2382848    ----a-w-    c:\windows\system32\mshtml.tlb
2014-01-03 21:40 . 2014-01-03 21:40    173056    ----a-w-    c:\windows\system32\ieUnatt.exe
2014-01-03 21:40 . 2014-01-03 21:40    149504    ----a-w-    c:\windows\system32\occache.dll
2013-12-18 11:13 . 2009-10-04 16:25    270496    ------w-    c:\windows\system32\MpSigStub.exe
2013-12-17 21:09 . 2013-12-17 21:09    61592    ----a-w-    c:\windows\system32\drivers\netfilter64.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2008-06-09 2363392]
"HPAdvisor"="c:\program files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2008-09-30 972080]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"Messenger (Yahoo!)"="c:\program files (x86)\Yahoo!\Messenger\YahooMessenger.exe" [2009-03-18 4363504]
"Aim"="c:\program files (x86)\AIM\aim.exe" [2009-10-05 3634024]
"SUPERAntiSpyware"="c:\program files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-04-01 2010864]
"HP Photosmart 7510 series (NET)"="c:\program files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe" [2011-06-08 2676584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2008-08-01 61440]
"DVDAgent"="c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe" [2008-09-26 1148200]
"TSMAgent"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe" [2008-09-26 1152296]
"CLMLServer for HP TouchSmart"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe" [2008-09-26 189736]
"TVAgent"="c:\program files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe" [2008-09-25 206120]
"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-08-01 202032]
"HP Health Check Scheduler"="c:\program files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-06-16 75008]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpWirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"TkBellExe"="c:\program files (x86)\Common Files\Real\Update_OB\realsched.exe" [2009-01-29 185896]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-03-18 421888]
"VERIZONDM"="c:\program files (x86)\VERIZONDM\bin\sprtcmd.exe" [2010-06-11 206120]
"Online Backup Auto Update"="c:\program files (x86)\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe" [2010-02-10 233472]
"Vault Explorer Cache Watcher"="c:\program files (x86)\Verizon\Online Backup & Sharing\vewatch.exe" [2010-02-10 28672]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-05-15 152392]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[hkey_local_machine\software\Wow6432Node\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files (x86)\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 19:21    548352    ----a-w-    c:\program files (x86)\SUPERAntiSpyware\SASWINLO.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr64.exe;c:\windows\SYSNATIVE\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr64.exe [x]
.
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
Themes
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-06-09 18:14    451872    ----a-w-    c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-22 02:36]
.
2014-02-03 c:\windows\Tasks\HP Photo Creations Messager.job
- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11]
.
2014-02-02 c:\windows\Tasks\HPCeeScheduleForpnbsoup.job
- c:\program files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2008-10-23 18:34]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-01-18 1220392]
"SmartMenu"="c:\program files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [BU]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2010-03-17 3432448]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-08-13 456192]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://www.yahoo.com/
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mLocal Page = c:\windows\SysWOW64\blank.htm
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
DPF: {1C203F13-95AD-11D0-A84B-00A0247B735B} - hxxps://accesscl.harleysvillegroup.com/aqs.advantage.client/system/cab/sstree.cab
DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} - hxxps://accesscl.harleysvillegroup.com/aqs.advantage.client/system/CAB/iemenu.cab
FF - ProfilePath - c:\users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\
FF - prefs.js: browser.startup.homepage - yahoo.com
FF - prefs.js: keyword.URL -
FF - ExtSQL: !HIDDEN! 2009-07-02 19:36; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-Coupon Printer for Windows5.0.0.0 - c:\program files (x86)\Coupons\uninstall.exe
AddRemove-verizontb - c:\program files (x86)\verizontb\uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files (x86)\Norton Internet Security\Engine\16.2.0.7\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{55662437-DA8C-40c0-AADA-2C816A897A49}]
"ImagePath"="\??\c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2014-02-03  11:01:56
ComboFix-quarantined-files.txt  2014-02-03 16:01
ComboFix2.txt  2014-02-03 15:37
ComboFix3.txt  2014-02-03 05:45
.
Pre-Run: 193,187,930,112 bytes free
Post-Run: 192,446,984,192 bytes free
.
- - End Of File - - CE9186A7FAF2082E077A69CADE966C2F
5C86ADEC17B739C437E145E3B3FC2E6D
 



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:51 PM

Posted 03 February 2014 - 01:11 PM



Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.9)
      Coupon Printer for Windows
      Java 7 Update 25
      Java™ 6 Update 7
      McAfee Security Scan Plus


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 pnbsoup

pnbsoup
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Local time:11:51 AM

Posted 03 February 2014 - 03:48 PM

Gringo -

before i performed the above mentioned scans, I was online,I did a couple of searches and it redirected me to another website.  I also attempted to print your last response and it would not allow me to this, so i had to copy and paste to notepad and was able to print.  I did not have a problem running the other mentioned programs or even uninstalling programs.  Although i did get an error message when running HJT..window popped up and said "system denied write access to the host file etc....below are my mbam log file and HJT log...

 

thanks!

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.03.06

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
pnbsoup :: PNBSOUP-PC [administrator]

2/3/2014 3:22:41 PM
mbam-log-2014-02-03 (15-22-41).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 216846
Time elapsed: 7 minute(s), 5 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{93DBF2BB-A2B3-4683-A92E-57E60751F346} (PUP.Optional.ValueApps.A) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\pnbsoup\Downloads\Setup.exe (PUP.Optional.BundleInstaller.A) -> Quarantined and deleted successfully.

(end)
 

 

 

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:49:35 PM, on 4/2/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\AIM\aim.exe
C:\Program Files (x86)\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
C:\Users\pnbsoup\AppData\Local\ave.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
O4 - HKLM\..\Run: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: McAfee Security Scan.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\AESTSr64.exe (file missing)
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files (x86)\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Audio Service (STacSV) - Unknown owner - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\STacSV64.exe (file missing)
O23 - Service: TV Background Capture Service (TVBCS) (TVCapSvc) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
O23 - Service: TV Task Scheduler (TVTS) (TVSched) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files (x86)\Viewpoint\Common\ViewpointService.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13891 bytes
 

 

 



#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:51 PM

Posted 03 February 2014 - 04:20 PM



Hello pnbsoup

What browser were you using when you got the redirect?

Lets get a deeper look into the system and lets see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTL.txt in your next reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 pnbsoup

pnbsoup
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Local time:11:51 AM

Posted 03 February 2014 - 08:56 PM

Gringo i was using firefox when i was redirected...below is the OTL log..

 

OTL logfile created on: 2/3/2014 8:26:57 PM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\pnbsoup\Downloads
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
3.75 Gb Total Physical Memory | 2.07 Gb Available Physical Memory | 55.37% Memory free
7.70 Gb Paging File | 5.40 Gb Available in Paging File | 70.16% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 285.18 Gb Total Space | 176.67 Gb Free Space | 61.95% Space Free | Partition Type: NTFS
Drive D: | 12.90 Gb Total Space | 2.02 Gb Free Space | 15.64% Space Free | Partition Type: NTFS
 
Computer Name: PNBSOUP-PC | User Name: pnbsoup | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - C:\Users\pnbsoup\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_43.exe (Adobe Systems, Inc.)
PRC - C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)
PRC - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
PRC - C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe (SupportSoft, Inc.)
PRC - C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe (SupportSoft, Inc.)
PRC - C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe (SupportSoft, Inc.)
PRC - C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe (Trend Micro Inc.)
PRC - C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
PRC - C:\Program Files (x86)\Common Files\Motive\McciContextHookShim.exe (Alcatel-Lucent)
PRC - C:\Program Files (x86)\AIM\aim.exe (AOL LLC)
PRC - C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
PRC - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe (Symantec Corporation)
PRC - C:\Program Files (x86)\SMINST\BLService.exe ()
PRC - C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
PRC - C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe (CyberLink)
PRC - C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe (CyberLink Corp.)
PRC - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe ()
PRC - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe ()
 
 
========== Modules (No Company Name) ==========
 
MOD - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_43.dll ()
MOD - C:\Program Files (x86)\Mozilla Firefox\mozjs.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\f453ecc6bb7fc8d52d61247676944623\System.Configuration.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\73d9bc894522543b561a0342dac87c06\System.Windows.Forms.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\f228cc72a6647716127cd44ca416e6dc\PresentationFramework.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\b2482534bee5c520cdfe9c8f7df6a92f\PresentationCore.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\c16ade1485996fa4981edc7df436a15b\WindowsBase.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\e77e7cdf3072d5a658832b8863ff439e\System.Management.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\b167ef6967ad27503c6ac6aabcef1aff\System.Runtime.Remoting.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Transactions\9e0ade6fc2bcb5fbd4c8978bf92784a3\System.Transactions.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.EnterpriseSe#\5ba1ebef462c4f9cb1a8fe05c0419d0e\System.EnterpriseServices.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.EnterpriseSe#\5ba1ebef462c4f9cb1a8fe05c0419d0e\System.EnterpriseServices.Wrapper.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09f5b3f7a363b742a73937e818595597\System.Xml.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\c0df7e124d8d5e2821fd7d3921d404f7\System.Drawing.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\1eff630f4194c74287d1dd4a859693f7\System.Data.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\d7153acb7b6ccb5a6a886d6f0ab732b1\System.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\af7b745f6a06b800c73f1556553fe331\PresentationFramework.Aero.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\6a938df70a8b7996a3890b4f34c83906\mscorlib.ni.dll ()
MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()
MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()
MOD - C:\Users\pnbsoup\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll ()
MOD - C:\Program Files (x86)\AIM\nssckbi.dll ()
MOD - C:\Windows\SysWOW64\msjetoledb40.dll ()
MOD - C:\Windows\assembly\GAC_32\System.EnterpriseServices\2.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll ()
MOD - C:\Windows\assembly\GAC_32\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll ()
MOD - C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll ()
MOD - C:\Program Files (x86)\Yahoo!\Messenger\yui.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Content.XmlSerializers.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\RemotingClient.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Pillars\PCAlerts\PCAlertsPillar.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\ECLibrary.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingClients.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingServer.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingMessages.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\HP Advisor\MessagingInterface.dll ()
MOD - C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMediaLibrary.dll ()
MOD - C:\Program Files (x86)\CyberLink\Shared files\richvideops.dll ()
MOD - C:\Program Files (x86)\Common Files\LightScribe\QtGui4.dll ()
MOD - C:\Program Files (x86)\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll ()
MOD - C:\Program Files (x86)\Common Files\LightScribe\QtCore4.dll ()
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - (STacSV) -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_1b06afce\STacSV64.exe (IDT, Inc.)
SRV:64bit: - (AESTFilters) -- C:\Windows\SysNative\DriverStore\FileRepository\stwrt64.inf_1b06afce\AESTSr64.exe (Andrea Electronics Corporation)
SRV:64bit: - (Ati External Event Utility) -- C:\Windows\SysNative\Ati2evxx.exe (ATI Technologies Inc.)
SRV:64bit: - (hpsrv) -- C:\Windows\SysNative\Hpservice.exe (Hewlett-Packard Corporation)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (AgereModemAudio) -- C:\Windows\SysNative\agr64svc.exe (Agere Systems)
SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)
SRV - (MozillaMaintenance) -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe (Mozilla Foundation)
SRV - (IHA_MessageCenter) -- C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe (Verizon)
SRV - (AdobeARMservice) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
SRV - (tgsrvc_verizondm) -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe (SupportSoft, Inc.)
SRV - (sprtsvc_verizondm) -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe (SupportSoft, Inc.)
SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (OnlineBackupSchedulerService) -- C:\Program Files (x86)\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe ()
SRV - (FilesystemWatcher) -- C:\Program Files (x86)\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe (DigiData Corp.)
SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (Norton Internet Security) -- C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe (Symantec Corporation)
SRV - (Recovery Service for Windows) -- C:\Program Files (x86)\SMINST\BLService.exe ()
SRV - (TVCapSvc) -- C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe ()
SRV - (TVSched) -- C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe ()
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\Drivers\usbaapl64.sys (Apple, Inc.)
DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\DRIVERS\GEARAspiWDM.sys (GEAR Software Inc.)
DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
DRV:64bit: - (WpdUsb) -- C:\Windows\SysNative\DRIVERS\wpdusb.sys (Microsoft Corporation)
DRV:64bit: - (STHDA) -- C:\Windows\SysNative\DRIVERS\stwrt64.sys (IDT, Inc.)
DRV:64bit: - (SymEvent) -- C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS (Symantec Corporation)
DRV:64bit: - (SYMTDI) -- C:\Windows\SysNative\Drivers\NISx64\1002000.007\SYMTDI.SYS (Symantec Corporation)
DRV:64bit: - (SYMNDISV) -- C:\Windows\SysNative\Drivers\NISx64\1002000.007\SYMNDISV.SYS (Symantec Corporation)
DRV:64bit: - (SYMREDRV) -- C:\Windows\SysNative\Drivers\NISx64\1002000.007\SYMREDRV.SYS (Symantec Corporation)
DRV:64bit: - (SymIM) -- C:\Windows\SysNative\DRIVERS\SymIMv.sys (Symantec Corporation)
DRV:64bit: - (SymEFA) -- C:\Windows\SysNative\Drivers\NISx64\1002000.007\SYMEFA64.SYS (Symantec Corporation)
DRV:64bit: - (SYMFW) -- C:\Windows\SysNative\Drivers\NISx64\1002000.007\SYMFW.SYS (Symantec Corporation)
DRV:64bit: - (SRTSP) -- C:\Windows\SysNative\Drivers\NISx64\1002000.007\SRTSP64.SYS (Symantec Corporation)
DRV:64bit: - (SRTSPX) -- C:\Windows\SysNative\Drivers\NISx64\1002000.007\SRTSPX64.SYS (Symantec Corporation)
DRV:64bit: - (SYMDNS) -- C:\Windows\SysNative\Drivers\NISx64\1002000.007\SYMDNS.SYS (Symantec Corporation)
DRV:64bit: - (ccHP) -- C:\Windows\SysNative\Drivers\NISx64\1002000.007\ccHPx64.sys (Symantec Corporation)
DRV:64bit: - (atikmdag) -- C:\Windows\SysNative\DRIVERS\atikmdag.sys (ATI Technologies Inc.)
DRV:64bit: - (JMCR) -- C:\Windows\SysNative\DRIVERS\jmcr.sys (JMicron Technology Corporation)
DRV:64bit: - (usbfilter) -- C:\Windows\SysNative\DRIVERS\usbfilter.sys (Advanced Micro Devices Inc.)
DRV:64bit: - (AtiPcie) -- C:\Windows\SysNative\DRIVERS\AtiPcie.sys (ATI Technologies Inc.)
DRV:64bit: - (athr) -- C:\Windows\SysNative\DRIVERS\athrx.sys (Atheros Communications, Inc.)
DRV:64bit: - (hpdskflt) -- C:\Windows\SysNative\DRIVERS\hpdskflt.sys (Hewlett-Packard Corporation)
DRV:64bit: - (Accelerometer) -- C:\Windows\SysNative\DRIVERS\Accelerometer.sys (Hewlett-Packard Corporation)
DRV:64bit: - (AgereSoftModem) -- C:\Windows\SysNative\DRIVERS\agrsm64.sys (Agere Systems)
DRV:64bit: - (RTL8169) -- C:\Windows\SysNative\DRIVERS\Rtlh64.sys (Realtek Corporation                                            )
DRV:64bit: - (enecir) -- C:\Windows\SysNative\DRIVERS\enecir.sys (ENE TECHNOLOGY INC.)
DRV:64bit: - (StillCam) -- C:\Windows\SysNative\DRIVERS\serscan.sys (Microsoft Corporation)
DRV:64bit: - (NETw3v64) -- C:\Windows\SysNative\DRIVERS\NETw3v64.sys (Intel Corporation)
DRV:64bit: - (sdbus) -- C:\Windows\SysNative\DRIVERS\sdbus.sys (Microsoft Corporation)
DRV:64bit: - (SynTP) -- C:\Windows\SysNative\DRIVERS\SynTP.sys (Synaptics, Inc.)
DRV:64bit: - (HpqKbFiltr) -- C:\Windows\SysNative\DRIVERS\HpqKbFiltr.sys (Hewlett-Packard Development Company, L.P.)
DRV:64bit: - (yukonx64) -- C:\Windows\SysNative\DRIVERS\yk60x64.sys (Marvell)
DRV - (MREMP50) -- C:\Program Files (x86)\Common Files\Motive\MREMP50.sys (Printing Communications Assoc., Inc. (PCAUSA))
DRV - (MRESP50) -- C:\Program Files (x86)\Common Files\Motive\MRESP50.sys (Printing Communications Assoc., Inc. (PCAUSA))
DRV - (SASDIFSV) -- C:\Program Files (x86)\SUPERAntiSpyware\sasdifsv.sys (SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV - (SASKUTIL) -- C:\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.SYS (SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV - (SASENUM) -- C:\Program Files (x86)\SUPERAntiSpyware\SASENUM.SYS ( SUPERAdBlocker.com and SUPERAntiSpyware.com)
DRV - (eeCtrl) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys (Symantec Corporation)
DRV - (EraserUtilRebootDrv) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (NAVEX15) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090303.003\EX64.SYS (Symantec Corporation)
DRV - (NAVENG) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090303.003\ENG64.SYS (Symantec Corporation)
DRV - (IDSVia64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090225.002\IDSvia64.sys (Symantec Corporation)
DRV - ({55662437-DA8C-40c0-AADA-2C816A897A49}) -- C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl (Cyberlink Corp.)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {934BCD49-C81A-4ED0-86DF-56EE1B6DA341}
IE:64bit: - HKLM\..\SearchScopes\{934BCD49-C81A-4ED0-86DF-56EE1B6DA341}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&FORM=HPNTDF
IE:64bit: - HKLM\..\SearchScopes\{C4B887F1-E634-4BCC-8BA4-6E91B16D2814}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomSearch = http://us.rd.yahoo.com/customize/ie/defaults/cs/msgr9/*http://www.yahoo.com/ext/search/search.html
IE - HKLM\..\URLSearchHook: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll (AOL Inc.)
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{C4B887F1-E634-4BCC-8BA4-6E91B16D2814}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl
 
 
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
IE - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\..\URLSearchHook: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll (AOL Inc.)
IE - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\..\SearchScopes\{934BCD49-C81A-4ED0-86DF-56EE1B6DA341}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=HPNTDF&pc=HPNTDF&src=IE-SearchBox
IE - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\..\SearchScopes\{C4B887F1-E634-4BCC-8BA4-6E91B16D2814}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl
IE - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\..\SearchScopes\{DECA3892-BA8F-44b8-A993-A466AD694AE4}: "URL" = http://search.yahoo.com/search?p={searchTerms}
IE - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
========== FireFox ==========
 
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "yahoo.com"
FF - prefs.js..extensions.enabledAddons: %7Bc2f863cd-0429-48c7-bb54-db756a951760%7D:5.96.10.9772
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:26.0
FF - prefs.js..extensions.enabledItems: {c2f863cd-0429-48c7-bb54-db756a951760}:5.96.5.1
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26
FF - prefs.js..extensions.enabledItems: {96ce3418-8ef3-45b5-8808-de5dbe03fb13}:6.0
FF - prefs.js..keyword.URL: ""
FF - user.js - File not found
 
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_12_0_0_43.dll File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_43.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=:  File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.51.2: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.51.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMss.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6: C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\npctrl.1.0.30716.0.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@Motive.com/NpMotive,version=1.0: C:\Program Files (x86)\Common Files\Motive\npMotive.dll (Alcatel-Lucent)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=6.0.11.2897: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=1.0.2.2955: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=6.0.12.1675: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=:  File not found
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
 
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\quickprint@hp.com: C:\Program Files (x86)\Hewlett-Packard\SmartPrint\QPExtension [2011/01/26 14:27:28 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 26.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/12/21 22:10:47 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 26.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2014/02/03 15:03:31 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 26.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/12/21 22:10:47 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 26.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2014/02/03 15:03:31 | 000,000,000 | ---D | M]
 
[2009/01/03 17:39:28 | 000,000,000 | ---D | M] (No name found) -- C:\Users\pnbsoup\AppData\Roaming\Mozilla\Extensions
[2014/02/02 01:44:23 | 000,000,000 | ---D | M] (No name found) -- C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\extensions
[2011/07/31 15:33:34 | 000,000,000 | ---D | M] (Verizon Toolbar) -- C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\extensions\{96ce3418-8ef3-45b5-8808-de5dbe03fb13}
[2013/10/08 21:10:03 | 000,000,000 | ---D | M] ("AOL Messaging Toolbar") -- C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\extensions\{c2f863cd-0429-48c7-bb54-db756a951760}
[2012/05/13 20:52:45 | 000,020,591 | ---- | M] () (No name found) -- C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}.xpi
[2009/11/04 19:51:01 | 000,004,554 | ---- | M] () -- C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\searchplugins\aim-search.xml
[2013/10/08 21:10:14 | 000,002,533 | ---- | M] () -- C:\Users\pnbsoup\AppData\Roaming\Mozilla\Firefox\Profiles\h2w0h2ux.default\searchplugins\aol-search.xml
[2014/02/03 15:37:38 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2013/12/21 22:10:47 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}
[2013/12/21 22:10:47 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2013/12/21 22:10:58 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
 
========== Chrome  ==========
 
CHR - homepage: http://www.google.com
CHR - Extension: Google Wallet = C:\Users\pnbsoup\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.0_0\
 
O1 HOSTS File: ([2014/02/03 10:58:51 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1       localhost
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll (McAfee, Inc.)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (AOL Messaging Toolbar Loader) - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll (AOL Inc.)
O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (AOL Messaging Toolbar) - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files (x86)\AIM Toolbar\aimtb.dll (AOL Inc.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (no name) - {A057A204-BACC-4D26-8398-26FADCF27386} - No CLSID value found.
O3 - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe (Hewlett-Packard)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4:64bit: - HKLM..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe (Alcatel-Lucent)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [CLMLServer for HP TouchSmart] C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe (CyberLink)
O4 - HKLM..\Run: [DVDAgent] C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [Online Backup Auto Update] C:\Program Files (x86)\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe ()
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [TSMAgent] C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [TVAgent] C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe (CyberLink Corp.)
O4 - HKLM..\Run: [Vault Explorer Cache Watcher] C:\Program Files (x86)\Verizon\Online Backup & Sharing\vewatch.exe (DigiData Corp.)
O4 - HKLM..\Run: [VERIZONDM] C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000..\Run: [Aim] C:\Program Files (x86)\AIM\aim.exe (AOL LLC)
O4 - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000..\Run: [HP Photosmart 7510 series (NET)] C:\Program Files\HP\HP Photosmart 7510 series\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)
O4 - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000..\Run: [Messenger (Yahoo!)] C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)
O4 - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000..\Run: [SUPERAntiSpyware] C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre7\bin\jp2iexp.dll ()
O9 - Extra Button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe (Hewlett-Packard)
O9 - Extra 'Tools' menuitem : SmartPrint - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe (Hewlett-Packard)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000008 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKU\.DEFAULT\..Trusted Ranges: Range1 ([http] in Local intranet)
O15 - HKU\S-1-5-18\..Trusted Ranges: Range1 ([http] in Local intranet)
O15 - HKU\S-1-5-21-4000351136-2283995822-3562380903-1000\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {1C203F13-95AD-11D0-A84B-00A0247B735B} https://accesscl.harleysvillegroup.com/aqs.advantage.client/system/cab/sstree.cab (Infragistics ActiveTreeView Control)
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} https://accesscl.harleysvillegroup.com/aqs.advantage.client/system/CAB/iemenu.cab (PopupMenu Object)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 10.51.2)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 10.51.2)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{312670C1-415D-4C7D-835A-0A43A5FDA9BD}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{DEAD4DAF-A118-4251-B6FC-4E1D774A1402}: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\symres - No CLSID value found
O18 - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll (Symantec Corporation)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\!SASWinLogon: DllName - (C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll) - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll (SUPERAntiSpyware.com)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img34.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img34.jpg
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files (x86)\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2014/02/03 15:13:38 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2014/02/03 15:13:16 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
[2014/02/03 15:13:14 | 000,000,000 | ---D | C] -- C:\Program Files\CCleaner
[2014/02/03 15:11:14 | 000,000,000 | ---D | C] -- C:\Users\pnbsoup\AppData\Local\Google
[2014/02/03 15:11:13 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Google
[2014/02/03 15:09:37 | 000,000,000 | ---D | C] -- C:\ProgramData\Oracle
[2014/02/03 15:09:24 | 000,264,616 | ---- | C] (Oracle Corporation) -- C:\Windows\SysWow64\javaws.exe
[2014/02/03 15:08:59 | 000,175,016 | ---- | C] (Oracle Corporation) -- C:\Windows\SysWow64\javaw.exe
[2014/02/03 15:08:59 | 000,174,504 | ---- | C] (Oracle Corporation) -- C:\Windows\SysWow64\java.exe
[2014/02/03 15:08:59 | 000,096,168 | ---- | C] (Oracle Corporation) -- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
[2014/02/03 15:08:59 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
[2014/02/03 15:01:53 | 000,000,000 | ---D | C] -- C:\Users\pnbsoup\AppData\Local\Adobe
[2014/02/03 14:31:13 | 000,000,000 | ---D | C] -- C:\Users\pnbsoup\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Revo Uninstaller
[2014/02/03 14:31:12 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\VS Revo Group
[2014/02/03 11:02:04 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2014/02/03 11:01:58 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2014/02/03 00:11:58 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2014/02/03 00:11:58 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2014/02/03 00:11:58 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2014/02/03 00:11:45 | 000,000,000 | ---D | C] -- C:\Qoobox
[2014/02/03 00:11:15 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2014/02/02 13:10:08 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2014/02/02 13:06:34 | 000,000,000 | ---D | C] -- C:\Users\pnbsoup\AppData\Local\AOL
[2014/02/02 11:59:45 | 000,000,000 | ---D | C] -- C:\Users\pnbsoup\AppData\Local\AIM
[2014/02/02 01:40:09 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2014/02/01 23:36:23 | 000,000,000 | ---D | C] -- C:\Program Files\SavingsbullFilter
[2014/02/01 23:36:08 | 000,000,000 | ---D | C] -- C:\temp
[2014/02/01 21:24:47 | 000,000,000 | ---D | C] -- C:\f051d7ea4c097794db
 
========== Files - Modified Within 30 Days ==========
 
[2014/02/03 20:24:22 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/02/03 20:22:42 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/02/03 20:01:00 | 000,000,260 | ---- | M] () -- C:\Windows\tasks\HP Photo Creations Messager.job
[2014/02/03 19:46:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/02/03 15:40:16 | 000,002,049 | ---- | M] () -- C:\Users\pnbsoup\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2014/02/03 15:38:50 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/02/03 15:37:35 | 000,003,216 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2014/02/03 15:37:35 | 000,003,216 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2014/02/03 15:37:18 | 4024,262,656 | -HS- | M] () -- C:\hiberfil.sys
[2014/02/03 15:36:05 | 000,000,012 | ---- | M] () -- C:\Windows\bthservsdp.dat
[2014/02/03 15:13:38 | 000,002,025 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2014/02/03 15:13:16 | 000,000,770 | ---- | M] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2014/02/03 15:08:29 | 000,096,168 | ---- | M] (Oracle Corporation) -- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
[2014/02/03 15:08:24 | 000,264,616 | ---- | M] (Oracle Corporation) -- C:\Windows\SysWow64\javaws.exe
[2014/02/03 15:08:24 | 000,175,016 | ---- | M] (Oracle Corporation) -- C:\Windows\SysWow64\javaw.exe
[2014/02/03 15:08:23 | 000,174,504 | ---- | M] (Oracle Corporation) -- C:\Windows\SysWow64\java.exe
[2014/02/03 15:03:32 | 000,001,922 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader X.lnk
[2014/02/03 14:31:13 | 000,001,099 | ---- | M] () -- C:\Users\pnbsoup\Desktop\Revo Uninstaller.lnk
[2014/02/03 10:58:51 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2014/02/03 10:42:37 | 000,002,249 | ---- | M] () -- C:\Users\pnbsoup\Desktop\ComboFix - Shortcut.lnk
[2014/02/01 23:49:05 | 000,000,342 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForpnbsoup.job
[2014/02/01 21:36:54 | 000,692,616 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe
[2014/02/01 21:36:54 | 000,071,048 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[2014/02/01 21:36:09 | 000,703,516 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2014/02/01 21:36:09 | 000,604,752 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2014/02/01 21:36:09 | 000,104,420 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2014/01/11 14:24:54 | 000,006,836 | ---- | M] () -- C:\Users\pnbsoup\AppData\Local\d3d9caps.dat
 
========== Files Created - No Company Name ==========
 
[2014/02/03 15:13:38 | 000,002,049 | ---- | C] () -- C:\Users\pnbsoup\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2014/02/03 15:13:38 | 000,002,025 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2014/02/03 15:13:16 | 000,000,770 | ---- | C] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2014/02/03 15:11:33 | 000,000,900 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/02/03 15:11:31 | 000,000,896 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/02/03 15:03:32 | 000,001,922 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader X.lnk
[2014/02/03 15:03:31 | 000,001,804 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk
[2014/02/03 14:31:13 | 000,001,099 | ---- | C] () -- C:\Users\pnbsoup\Desktop\Revo Uninstaller.lnk
[2014/02/03 10:42:37 | 000,002,249 | ---- | C] () -- C:\Users\pnbsoup\Desktop\ComboFix - Shortcut.lnk
[2014/02/03 00:11:58 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2014/02/03 00:11:58 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2014/02/03 00:11:58 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2014/02/03 00:11:58 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2014/02/03 00:11:58 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2012/07/17 19:29:37 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini
[2010/04/04 10:57:34 | 000,000,732 | ---- | C] () -- C:\Users\pnbsoup\AppData\Local\d3d9caps64.dat
[2010/04/02 14:02:44 | 000,010,692 | -HS- | C] () -- C:\Users\pnbsoup\AppData\Local\LK2mfPE2j
[2010/04/02 14:02:44 | 000,010,630 | -HS- | C] () -- C:\ProgramData\LK2mfPE2j
[2010/04/02 13:39:40 | 000,332,550 | ---- | C] () -- C:\Users\pnbsoup\Puppy!!.jpg
[2009/09/22 22:36:54 | 000,004,608 | ---- | C] () -- C:\Users\pnbsoup\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/01/05 22:00:03 | 000,006,836 | ---- | C] () -- C:\Users\pnbsoup\AppData\Local\d3d9caps.dat
 
========== ZeroAccess Check ==========
 
[2006/11/02 10:30:40 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/08 12:59:03 | 012,899,840 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 12:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/04/11 02:11:14 | 000,891,392 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\SysWow64\wbem\fastprox.dll -- [2009/04/11 01:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2008/01/20 21:50:58 | 000,513,024 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\SysWow64\wbem\wbemess.dll

< End of report >
 



#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:51 PM

Posted 03 February 2014 - 09:54 PM


Hello pnbsoup

I want you to reset firefox back to defaults, this will remove everything from Firefox

I will let you keep your bookmarks so to do that you can go here - Export BookMarks

Now to reset firefox do the following.
  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".
  • Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.
  • click "Reset Firefox" in the confirmation window that opens.
  • Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.
restart the computer and check firefox for me now

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 pnbsoup

pnbsoup
  • Topic Starter

  • Members
  • 85 posts
  • OFFLINE
  •  
  • Local time:11:51 AM

Posted 03 February 2014 - 10:45 PM

Im not getting the re-direction..

 

should i do anything else?






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users