Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help! Very Slow Notebook & recent install of Avast


  • Please log in to reply
3 replies to this topic

#1 pinkmonkey

pinkmonkey

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Cleveland, OH
  • Local time:12:37 PM

Posted 01 February 2014 - 12:14 PM

Installed Avast a couple months ago... changed from AVG Free.  Noticed my Lenovo Y550 Win7 laptop running slower.  We also had just hooked up a new smart tv plus another tablet to the network, so I didn't think too much about the issue.  

 

Last week we upgraded to AT&T Uverse 18Mbps.  Laptop is still slow.

Went to the tutorial "4 Simple Steps for Removing Spyware, etc"  and downloaded Trend Micro Housecall... after 4 hours, I cancelled.  

Today, I was doing a search and saw there are lots of AVG files still around, even though the program is no longer installed.

Went to "Uninstall Programs Database" and downloaded Revo Uninstaller, but AVG does not appear and there is not an exe.

 

Now I have decided to not touch anything else until I get help.  Not sure if the Avast is really working also.

 

Thank you!!


Edited by pinkmonkey, 01 February 2014 - 01:52 PM.


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,140 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:37 PM

Posted 01 February 2014 - 01:52 PM


It is not uncommon for some anti-virus programs to not completely uninstall itself using the usual method of Add/Remove Programs or Programs and Features in Vista/Windows 7. In many cases anti-virus vendors provide clean-up utilities on their web sites to remove remnants left behind after unintalling or for a failed uninstall.

In many cases anti-virus vendors provide clean-up utilities on their web sites to remove remnants left behind after unintalling or for a failed uninstall...you can download and use AVG's uninstall/cleanup utility instead of "mucking" around in the registry.

AVG Remover eliminates all the parts of your AVG installation from your computer, including registry items, installation files, user files, etc. AVG Remover is the last option to be used in case the AVG uninstall / repair installation process has failed repeatedly.

AVG Remover for 32-bit, 64-bit systems
alternate AVG Remover links
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 pinkmonkey

pinkmonkey
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Cleveland, OH
  • Local time:12:37 PM

Posted 01 February 2014 - 05:57 PM

Thanks for the response.  Just used AVG Remover, computer restarted launching IE.  When I did a search, there are still AVG files along with AVG Remover.  I restarted the computer again... and it launched with IE again.  

 

Do I have some sort of virus that is causing these gremlins?

 

Help please!!

 

 



#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,140 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:37 PM

Posted 01 February 2014 - 09:36 PM

If is in your browser than you are probably seeing AVG Secure Search - AVG Security Toolbar.

AVG Security Toolbar and AVG Secure Search (created by the makers of AVG Anti-virus) are optional add-ons when installing their anti-virus product if you choose "Customized" install instead of "Express". Since most folks choose an Express install they usually are not aware these options are also being installed since they are pre-checked by default during installation. Some users have also reported that after AVG auto-updates, it will install the toolbar as a browser add-on without input from the user.

AVG Security Toolbar and AVG Secure Search are also commonly bundled as an option with other free software users may download and install. Many folks overlook that option since it is pre-checked by default and they unknowingly install it. For example, the toolbar is bundled with PDFCreator.

So even if you decline the option to use these add-ons when installing AVG anti-virus, you may still end up finding them on your system some point after an AVG update or by unknowingly downloading and installing another program where they have been bundled. This also explains how those who never used AVG anti-virus also sometimes find AVG Secure Search and the Security Toolbar installed.

* How To Disable AVG Secure Search Provider In Browsers
* How to uninstall AVG Secure Search in Firefox, Internet Explorer and Chrome
* How To Disable AVG Search From New Tab
* How to remove AVG Toolbar, Homepage and Secure Search from your browser with AVG Browser Configuration Tool
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users