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Nation Zoom Removal Help


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17 replies to this topic

#1 Wolfshadw

Wolfshadw

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  • Local time:01:08 PM

Posted 01 February 2014 - 11:38 AM

Team,

 

So my brother's laptop is infected with this Nation Zoom Virus(?), All attempts at removing it have failed (Avast, MalwareBytes). I can't even get Microsoft Security Essentials to start up. Following the first few instructions I found in this thread, I've installed and run dds.scr. Below are the log files:

 

DDS.TXT:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 1.6.0_37
Run by Shauna at 10:34:15 on 2014-02-01
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3020.1308 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Outdated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Outdated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\svchost.exe -k apphost
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\windows\system32\inetsrv\inetinfo.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\windows\system32\svchost.exe -k iissvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\windows\system32\Dwm.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\windows\system32\igfxext.exe
C:\windows\explorer.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\System32\alg.exe
C:\windows\System32\msdtc.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files (x86)\MyPC Backup\BackupStack.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\WUDFHost.exe
C:\windows\System32\svchost.exe -k swprv
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = Preserve
uSearch Page = hxxp://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE10SR
mStart Page = hxxp://www.google.com
mSearch Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.google.com
mDefault_Search_URL = hxxp://www.google.com
uProxyOverride = <-loopback>
uSearchAssistant = hxxp://www.google.com
mURLSearchHooks: {79b8e308-95a2-4044-932d-80e833a863cc} - <orphaned>
mURLSearchHooks: {5f520d40-805b-4169-bb2b-40e37ee57701} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: {5f520d40-805b-4169-bb2b-40e37ee57701} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: {79b8e308-95a2-4044-932d-80e833a863cc} - <orphaned>
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: {c585d593-e7f4-4852-a200-561686ee02e4} - <orphaned>
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
dRun: [SearchProtect] \SearchProtect\bin\cltmng.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
TCP: NameServer = 75.75.76.76 75.75.75.75 192.168.1.1
TCP: Interfaces\{52CD260D-EF25-4979-B3FF-AAFB831FAB08} : DHCPNameServer = 75.75.76.76 75.75.75.75 192.168.1.1
TCP: Interfaces\{A8EA93F6-7244-4C2D-847B-2D94D288E8A8} : DHCPNameServer = 192.168.0.1 205.171.3.25
TCP: Interfaces\{A8EA93F6-7244-4C2D-847B-2D94D288E8A8}\07A63737475677162747 : DHCPNameServer = 24.159.193.40 24.205.224.36 68.190.192.35
TCP: Interfaces\{A8EA93F6-7244-4C2D-847B-2D94D288E8A8}\25F626562747 : DHCPNameServer = 192.168.43.1
TCP: Interfaces\{A8EA93F6-7244-4C2D-847B-2D94D288E8A8}\6416E636970557070797D27657563747 : DHCPNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{A8EA93F6-7244-4C2D-847B-2D94D288E8A8}\74275656E65635C656566756D27657563747 : DHCPNameServer = 75.75.76.76 75.75.75.75 192.168.33.1
TCP: Interfaces\{A8EA93F6-7244-4C2D-847B-2D94D288E8A8}\84F4D454D213446483 : DHCPNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{A8EA93F6-7244-4C2D-847B-2D94D288E8A8}\E4544574541425 : DHCPNameServer = 192.168.1.1
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = hxxp://www.nationzoom.com/?type=hp&ts=1386415051&from=tugs&uid=TOSHIBAXMK3275GSX_61B2P5EGTXX61B2P5EGT
x64-mSearch Page = hxxp://www.nationzoom.com/web/?type=ds&ts=1386415051&from=tugs&uid=TOSHIBAXMK3275GSX_61B2P5EGTXX61B2P5EGT&q={searchTerms}
x64-mDefault_Page_URL = hxxp://www.nationzoom.com/?type=hp&ts=1386415051&from=tugs&uid=TOSHIBAXMK3275GSX_61B2P5EGTXX61B2P5EGT
x64-mDefault_Search_URL = hxxp://www.nationzoom.com/web/?type=ds&ts=1386415051&from=tugs&uid=TOSHIBAXMK3275GSX_61B2P5EGTXX61B2P5EGT&q={searchTerms}
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Shauna\AppData\Roaming\Mozilla\Firefox\Profiles\robjvcmh.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3317127&CUI=UN16256000214997324&UM=2&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL
FF - plugin: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_149.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
FF - plugin: C:\windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\drivers\tos_sps64.sys [2009-6-24 482384]
R2 BackupStack;Computer Backup (MyPC Backup);C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2013-9-19 38440]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-11-12 1907896]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-7-8 2656280]
R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2011-7-8 9216]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2011-2-9 77424]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2011-7-8 38096]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2011-7-8 1109096]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-7-8 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-8 137632]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 ftpsvc;Microsoft FTP Service;C:\windows\System32\svchost.exe -k ftpsvc [2009-7-13 27136]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\windows\System32\drivers\ssudbus.sys [2012-2-15 99384]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\windows\System32\ieetwcollector.exe [2013-12-12 111616]
S3 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2013-9-27 134944]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-7-8 243712]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\windows\System32\drivers\ssudmdm.sys [2012-5-11 203320]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2011-10-8 1255736]
S3 WSDScan;WSD Scan Support via UMB;C:\windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-02-01 15:00:35    --------    d-----w-    C:\Program Files (x86)\Microsoft Security Client
2014-02-01 15:00:29    --------    d-----w-    C:\Program Files\Microsoft Security Client
2014-02-01 02:13:48    --------    d-----w-    C:\Users\Shauna\AppData\Roaming\Malwarebytes
2014-02-01 02:13:35    --------    d-----w-    C:\ProgramData\Malwarebytes
2014-02-01 02:13:34    25928    ----a-w-    C:\windows\System32\drivers\mbam.sys
2014-02-01 02:13:34    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-01-31 18:10:07    --------    d-----w-    C:\Users\Shauna\AppData\Roaming\ioloGovernor
2014-01-31 13:48:40    --------    d-----w-    C:\windows\System32\drivers\NISx64\1404000.028
2014-01-29 07:07:10    --------    d-----w-    C:\Program Files\Common Files\Symantec Shared
2014-01-29 07:06:20    --------    d-----w-    C:\windows\System32\drivers\NISx64
2014-01-07 19:10:58    --------    d-s---w-    C:\windows\SysWow64\Microsoft
2014-01-07 18:38:03    10315576    ----a-w-    C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E425F950-B3D8-44AB-B407-50BDBDA859ED}\mpengine.dll
.
==================== Find3M  ====================
.
2014-02-01 01:15:19    74703    ----a-w-    C:\windows\SysWow64\mfc45.dat
2013-12-24 13:31:09    0    ----a-w-    C:\windows\SysWow64\shoD59C.tmp
2013-12-11 13:40:27    71048    ----a-w-    C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-11 13:40:27    692616    ----a-w-    C:\windows\SysWow64\FlashPlayerApp.exe
2013-12-11 13:39:13    9293192    ----a-w-    C:\windows\SysWow64\FlashPlayerInstaller.exe
2013-12-10 16:36:58    0    ----a-w-    C:\windows\SysWow64\sho2380.tmp
2013-11-26 10:19:07    2724864    ----a-w-    C:\windows\System32\mshtml.tlb
2013-11-26 10:18:23    4096    ----a-w-    C:\windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07    66048    ----a-w-    C:\windows\System32\iesetup.dll
2013-11-26 09:46:25    48640    ----a-w-    C:\windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02    2724864    ----a-w-    C:\windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39    139264    ----a-w-    C:\windows\System32\ieUnatt.exe
2013-11-26 09:18:09    111616    ----a-w-    C:\windows\System32\ieetwcollector.exe
2013-11-26 09:16:57    708608    ----a-w-    C:\windows\System32\jscript9diag.dll
2013-11-26 08:35:02    5769216    ----a-w-    C:\windows\System32\jscript9.dll
2013-11-26 08:28:16    553472    ----a-w-    C:\windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12    4243968    ----a-w-    C:\windows\SysWow64\jscript9.dll
2013-11-26 08:02:16    1995264    ----a-w-    C:\windows\System32\inetcpl.cpl
2013-11-26 07:32:06    1928192    ----a-w-    C:\windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57    2334208    ----a-w-    C:\windows\System32\wininet.dll
2013-11-26 06:33:33    1820160    ----a-w-    C:\windows\SysWow64\wininet.dll
2013-11-23 18:26:20    417792    ----a-w-    C:\windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34    465920    ----a-w-    C:\windows\System32\WMPhoto.dll
2013-11-20 14:16:44    0    ----a-w-    C:\windows\SysWow64\sho9EFE.tmp
2013-11-19 09:33:38    267936    ------w-    C:\windows\System32\MpSigStub.exe
2013-11-12 02:23:09    2048    ----a-w-    C:\windows\System32\tzres.dll
2013-11-12 02:07:29    2048    ----a-w-    C:\windows\SysWow64\tzres.dll
.
============= FINISH: 10:34:55.04 ===============
 

 

Attach.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 10/2/2011 8:38:48 PM
System Uptime: 2/1/2014 9:13:46 AM (1 hours ago)
.
Motherboard: TOSHIBA |  | Portable PC
Processor: Intel® Core™ i3-2310M CPU @ 2.10GHz | CPU | 2100/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 285 GiB total, 237.564 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP163: 12/24/2013 7:00:39 AM - Removed Toshiba Book Place.
RP164: 12/30/2013 9:09:58 AM - Windows Backup
RP165: 12/30/2013 9:43:40 AM - Installed TOSHIBA Service Station
RP166: 12/30/2013 10:41:40 AM - Windows Modules Installer
RP167: 12/30/2013 10:44:27 AM - Windows Backup
RP168: 12/30/2013 11:17:45 AM - Restore Operation
RP169: 12/30/2013 11:29:06 AM - Windows Update
RP170: 12/31/2013 7:29:57 AM - Windows Update
RP171: 1/1/2014 9:59:22 AM - avast! antivirus system restore point
RP172: 1/1/2014 10:52:38 AM - Restore Operation
RP173: 1/1/2014 10:58:23 AM - avast! antivirus system restore point
RP174: 1/3/2014 9:41:00 AM - Windows Update
RP175: 1/7/2014 10:25:26 AM - avast! antivirus system restore point
RP176: 1/7/2014 12:37:21 PM - Windows Update
RP178: 1/7/2014 12:40:39 PM - Windows Defender Checkpoint
RP179: 1/7/2014 1:10:29 PM - avast! antivirus system restore point
RP181: 1/16/2014 8:55:41 AM - Windows Defender Checkpoint
RP182: 1/28/2014 12:27:48 PM - Windows Modules Installer
RP183: 1/31/2014 2:49:07 AM - Installed Microsoft Fix it 50363
RP184: 1/31/2014 10:53:06 PM - Removed InstallIQ Updater
RP185: 2/1/2014 8:28:43 AM - avast! antivirus system restore point
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.8) MUI
Apple Application Support
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
Audacity 2.0.5
Best Buy pc app
Conexant HD Audio
D3DX10
EPSON Artisan 710 Series Printer Uninstall
Epson Event Manager
Epson Print CD
EPSON Scan
EpsonNet Print
EpsonNet Setup
Google Chrome
Google Drive
Google Toolbar for Internet Explorer
Google Update Helper
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Storage Technology
iTunes
Java Auto Updater
Java™ 6 Update 37
Junk Mail filter update
Label@Once 1.0
LibreOffice 3.5
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 365 Home Premium - en-us
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft PowerPoint Viewer
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyPC Backup
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
Philips Songbird
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
RealUpgrade 1.1
ScorpionSaver
ScorpionSaver Services
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Spotify
Synaptics Pointing Device Driver
TOSHIBA Application Installer
TOSHIBA Assist
TOSHIBA Bulletin Board
TOSHIBA Disc Creator
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Resolution+ Plug-in for Windows Media Player
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
TOSHIBA Wireless LAN Indicator
ToshibaRegistration
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
2/1/2014 9:41:04 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Update Server      Update Stage: Search      Source Path: Default URL      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80080005      Error description: Server execution failed
2/1/2014 9:40:34 AM, Error: Service Control Manager [7023]  - The Windows Update service terminated with the following error:  %%-2147024809
2/1/2014 9:40:04 AM, Error: Service Control Manager [7023]  - The Windows Update service terminated with the following error:  %%-2147014789
2/1/2014 9:15:04 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=260974&clcid=0x409&NRI=true&arch=x64&eng=0.0.0.0&sig=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:14:59 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:09:54 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Update Server      Update Stage: Search      Source Path: Default URL      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80080005      Error description: Server execution failed
2/1/2014 9:06:28 AM, Error: Service Control Manager [7024]  - The Background Intelligent Transfer Service service terminated with service-specific error %%-2147024809.
2/1/2014 9:06:28 AM, Error: Microsoft-Windows-Bits-Client [16392]  - The BITS service failed to start.  Error 0x80070057.
2/1/2014 9:04:09 AM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk1\DR1.
2/1/2014 9:03:54 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=260974&clcid=0x409&NRI=true&arch=x64&eng=0.0.0.0&sig=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:03:47 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:03:47 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:03:47 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiSpyware      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:03:44 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: Shauna-PC\Shauna      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:03:44 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiSpyware      Update Type: Full      User: Shauna-PC\Shauna      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:03:40 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Update Server      Update Stage: Search      Source Path: Default URL      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80080005      Error description: Server execution failed
2/1/2014 9:03:36 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=260974&clcid=0x409&NRI=true&arch=x64&eng=0.0.0.0&sig=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: Network Inspection System      Update Type: Full      User: Shauna-PC\Shauna      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:03:33 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: Shauna-PC\Shauna      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:03:33 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiSpyware      Update Type: Full      User: Shauna-PC\Shauna      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:02:35 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=260974&clcid=0x409&NRI=true&arch=x64&eng=0.0.0.0&sig=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: Network Inspection System      Update Type: Full      User: Shauna-PC\Shauna      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:02:33 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: Shauna-PC\Shauna      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:02:33 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiSpyware      Update Type: Full      User: Shauna-PC\Shauna      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 9:02:31 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Update Server      Update Stage: Search      Source Path: Default URL      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\SYSTEM      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80080005      Error description: Server execution failed
2/1/2014 8:59:31 AM, Error: Service Control Manager [7023]  - The Microsoft FTP Service service terminated with the following error:  A non-recoverable error occurred during a database lookup.
2/1/2014 8:59:18 AM, Error: Service Control Manager [7022]  - The Microsoft FTP Service service hung on starting.
2/1/2014 8:55:54 AM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  and APPID  {344ED43D-D086-4961-86A6-1106F4ACAD9B}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
2/1/2014 8:54:58 AM, Error: Service Control Manager [7024]  - The Routing and Remote Access service terminated with service-specific error The parameter is incorrect..
2/1/2014 8:54:56 AM, Error: RemoteAccess [20103]  - Unable to load C:\windows\System32\iprtrmgr.dll.
2/1/2014 8:54:54 AM, Error: Microsoft-Windows-MPRMSG [20216]  - The Routing and Remote Access service could not start. The most common reason could be because IPv4 protocol is not installed on the remote access server.
2/1/2014 8:54:53 AM, Error: Service Control Manager [7001]  - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:  The parameter is incorrect.
2/1/2014 8:54:50 AM, Error: Service Control Manager [7023]  - The Peer Name Resolution Protocol service terminated with the following error:  The parameter is incorrect.
2/1/2014 8:54:03 AM, Error: Service Control Manager [7001]  - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
2/1/2014 8:54:02 AM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
2/1/2014 8:52:25 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
2/1/2014 8:52:24 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
2/1/2014 8:52:21 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/1/2014 8:52:16 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
2/1/2014 8:52:03 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  aswRvrt aswSnx aswSP aswVmm discache spldr Wanarpv6
2/1/2014 8:51:59 AM, Error: Service Control Manager [7001]  - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:  The dependency service or group failed to start.
2/1/2014 8:28:01 AM, Error: Microsoft-Windows-WMPNSS-Service [14323]  - Service 'WMPNetworkSvc' did not start correctly because MFCreateWMPMDEOpCenter encountered error '0xc00d4268'. If possible, reinstall Windows Media Player.
2/1/2014 8:06:58 AM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
2/1/2014 8:05:48 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
2/1/2014 8:05:48 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
2/1/2014 8:05:28 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD aswRdr aswRvrt aswSnx aswSP aswVmm DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
2/1/2014 8:05:23 AM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
2/1/2014 10:34:46 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WMPNetworkSvc service.
2/1/2014 10:28:32 AM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk1\DR2.
2/1/2014 10:26:59 AM, Error: Microsoft-Windows-SharedAccess_NAT [31004]  - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
2/1/2014 10:06:14 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=260974&clcid=0x409&NRI=true&arch=x64&eng=0.0.0.0&sig=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: Network Inspection System      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 10:06:14 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=260974&clcid=0x409&NRI=true&arch=x64&eng=0.0.0.0&sig=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 10:06:10 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 10:06:10 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiVirus      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
2/1/2014 10:06:10 AM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.      New Signature Version:       Previous Signature Version: 0.0.0.0      Update Source: Microsoft Malware Protection Center      Update Stage: Search      Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x64&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094      Signature Type: AntiSpyware      Update Type: Full      User: NT AUTHORITY\NETWORK SERVICE      Current Engine Version:       Previous Engine Version: 0.0.0.0      Error code: 0x80072ee7      Error description: The server name or address could not be resolved
1/31/2014 9:27:51 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
1/31/2014 8:11:19 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  aswRvrt aswSnx aswSP aswVmm discache lsnfd spldr Wanarpv6
1/31/2014 7:39:03 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  lsnfd
1/31/2014 7:31:25 PM, Error: Service Control Manager [7031]  - The Norton Internet Security service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/31/2014 7:22:27 PM, Error: Service Control Manager [7023]  - The IPsec Policy Agent service terminated with the following error:  The parameter is incorrect.
1/31/2014 7:16:17 PM, Error: Service Control Manager [7043]  - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
1/31/2014 7:14:52 PM, Error: Service Control Manager [7034]  - The iolo System Service service terminated unexpectedly.  It has done this 1 time(s).
1/31/2014 7:11:26 PM, Error: Service Control Manager [7001]  - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:  After starting, the service hung in a start-pending state.
1/31/2014 7:11:25 PM, Error: Service Control Manager [7022]  - The Peer Name Resolution Protocol service hung on starting.
1/31/2014 12:34:36 AM, Error: Schannel [36888]  - The following fatal alert was generated: 10. The internal error state is 10.
1/31/2014 11:16:30 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
1/31/2014 11:16:30 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
1/31/2014 11:14:40 PM, Error: Service Control Manager [7023]  - The Internet Connection Sharing (ICS) service terminated with the following error:  %%-2147467243
1/31/2014 11:14:39 PM, Error: Service Control Manager [7038]  - The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:  The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
1/31/2014 11:14:39 PM, Error: Service Control Manager [7038]  - The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:  The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
1/31/2014 11:14:39 PM, Error: Service Control Manager [7038]  - The netprofm service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:  The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
1/31/2014 11:14:39 PM, Error: Service Control Manager [7038]  - The Dhcp service was unable to log on as NT Authority\LocalService with the currently configured password due to the following error:  The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
1/31/2014 11:14:39 PM, Error: Service Control Manager [7038]  - The COMSysApp service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:  The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
1/31/2014 11:14:39 PM, Error: Service Control Manager [7038]  - The ALG service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:  The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
1/31/2014 11:14:39 PM, Error: Service Control Manager [7001]  - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error:  The service did not start due to a logon failure.
1/31/2014 11:14:39 PM, Error: Service Control Manager [7001]  - The TOSHIBA HDD SSD Alert Service service depends on the Windows Management Instrumentation service which failed to start because of the following error:  The service has not been started.
1/31/2014 11:14:39 PM, Error: Service Control Manager [7001]  - The Application Information service depends on the User Profile Service service which failed to start because of the following error:  The service has not been started.
1/31/2014 11:14:39 PM, Error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The service did not start due to a logon failure.
1/31/2014 11:14:39 PM, Error: Service Control Manager [7000]  - The Portable Device Enumerator Service service failed to start due to the following error:  A system shutdown is in progress.
1/31/2014 11:14:39 PM, Error: Service Control Manager [7000]  - The Network List Service service failed to start due to the following error:  The service did not start due to a logon failure.
1/31/2014 11:14:39 PM, Error: Service Control Manager [7000]  - The Diagnostic Service Host service failed to start due to the following error:  The service did not start due to a logon failure.
1/31/2014 11:14:39 PM, Error: Service Control Manager [7000]  - The DHCP Client service failed to start due to the following error:  The service did not start due to a logon failure.
1/31/2014 11:14:39 PM, Error: Service Control Manager [7000]  - The COM+ System Application service failed to start due to the following error:  The service did not start due to a logon failure.
1/31/2014 11:14:39 PM, Error: Service Control Manager [7000]  - The Application Layer Gateway Service service failed to start due to the following error:  The service did not start due to a logon failure.
1/31/2014 10:35:11 PM, Error: Microsoft-Windows-WMPNSS-Service [14348]  - A new media server was not initialized due to error '0x80070057'. Restart your computer, and then restart the WMPNetworkSvc service. If the problem persists, in Windows Media Player, turn off media sharing, and then turn it back on.
1/31/2014 10:35:10 PM, Error: Microsoft-Windows-WMPNSS-Service [14356]  - A media delivery engine with ID '0x80070057' was not initialized because RegisterDelegate() encountered error ''. Restart your computer, and then restart the WMPNetworkSvc service.
1/31/2014 10:28:23 PM, Error: Service Control Manager [7023]  - The IKE and AuthIP IPsec Keying Modules service terminated with the following error:  The specified procedure could not be found.
1/31/2014 1:28:47 PM, Error: Service Control Manager [7022]  - The IPsec Policy Agent service hung on starting.
1/30/2014 7:19:30 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the p2pimsvc service.
1/30/2014 5:21:17 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the stisvc service.
1/30/2014 5:19:31 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:  An instance of the service is already running.
1/30/2014 5:19:31 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error:  An instance of the service is already running.
1/30/2014 5:18:11 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error:  An instance of the service is already running.
1/30/2014 5:16:37 PM, Error: Service Control Manager [7031]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/30/2014 5:16:37 PM, Error: Service Control Manager [7031]  - The User Profile Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/30/2014 5:16:37 PM, Error: Service Control Manager [7031]  - The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/30/2014 5:16:37 PM, Error: Service Control Manager [7031]  - The System Event Notification Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/30/2014 5:16:37 PM, Error: Service Control Manager [7031]  - The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/30/2014 5:16:37 PM, Error: Service Control Manager [7031]  - The Remote Access Connection Manager service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/30/2014 5:16:37 PM, Error: Service Control Manager [7031]  - The Internet Connection Sharing (ICS) service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/30/2014 5:16:36 PM, Error: Service Control Manager [7034]  - The Application Information service terminated unexpectedly.  It has done this 1 time(s).
1/30/2014 5:16:36 PM, Error: Service Control Manager [7031]  - The Server service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/30/2014 5:16:36 PM, Error: Service Control Manager [7031]  - The IP Helper service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/30/2014 5:16:36 PM, Error: Service Control Manager [7031]  - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/30/2014 5:16:36 PM, Error: Service Control Manager [7031]  - The Group Policy Client service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/30/2014 5:16:36 PM, Error: Service Control Manager [7031]  - The Extensible Authentication Protocol service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/30/2014 5:16:36 PM, Error: Service Control Manager [7031]  - The Computer Browser service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
1/30/2014 5:16:36 PM, Error: Service Control Manager [7031]  - The Application Experience service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/30/2014 11:02:09 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wlidsvc service.
1/30/2014 10:29:46 PM, Error: Service Control Manager [7043]  - The Windows Modules Installer service did not shut down properly after receiving a preshutdown control.
1/29/2014 12:36:09 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
1/29/2014 1:49:10 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the OfficeSvc service.
1/29/2014 1:32:25 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service.
.
==== End Of File ===========================
 

 

If anyone can assist me in resolving this issue, it would be greatly appreciated.

 

-Wolf sends



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 01 February 2014 - 01:33 PM


Hello Wolfshadw

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#3 Wolfshadw

Wolfshadw
  • Topic Starter

  • Members
  • 9 posts
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  • Local time:01:08 PM

Posted 01 February 2014 - 08:42 PM

Hello Gringo,

 

Thank you for taking the time to assist me with this issue. Below, please find the log files of both ADWCleaner and JRT

 

ADWCleaner:

# AdwCleaner v3.018 - Report created 01/02/2014 at 19:14:17
# Updated 28/01/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Shauna - SHAUNA-PC
# Running from : C:\Users\Shauna\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : BackupStack

***** [ Files / Folders ] *****

Folder Deleted : C:\Searchprotect
Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\Conduit
Folder Deleted : C:\ProgramData\ParetoLogic
Folder Deleted : C:\ProgramData\PCFixSpeed
Folder Deleted : C:\Program Files (x86)\Free Offers from Freeze.com
Folder Deleted : C:\Program Files (x86)\Iminent
Folder Deleted : C:\Program Files (x86)\Inbox Toolbar
[!] Folder Deleted : C:\Program Files (x86)\MyPC Backup
[!] Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\OApps
Folder Deleted : C:\Program Files (x86)\SaveValet
Folder Deleted : C:\Users\Shauna\AppData\Local\Babylon
Folder Deleted : C:\Users\Shauna\AppData\Local\Conduit
Folder Deleted : C:\Users\Shauna\AppData\Local\PackageAware
Folder Deleted : C:\Users\Shauna\AppData\Local\SwvUpdater
Folder Deleted : C:\Users\Shauna\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Shauna\AppData\LocalLow\Inbox Toolbar
Folder Deleted : C:\Users\Shauna\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Shauna\AppData\LocalLow\searchresultstb
Folder Deleted : C:\Users\Shauna\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Shauna\AppData\Roaming\DriverCure
Folder Deleted : C:\Users\Shauna\AppData\Roaming\ParetoLogic
Folder Deleted : C:\Users\Shauna\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Shauna\AppData\Roaming\Mozilla\Firefox\Profiles\robjvcmh.default\Smartbar
Folder Deleted : C:\Users\Shauna\AppData\Local\Google\Chrome\User Data\Default\Extensions\cekcjpgehmohobmdiikfnopibipmgnml
File Deleted : C:\END
File Deleted : C:\windows\System32\roboot64.exe
File Deleted : C:\Users\Shauna\AppData\Roaming\Mozilla\Firefox\Profiles\robjvcmh.default\invalidprefs.js
File Deleted : C:\Program Files (x86)\Mozilla Firefox\nsprotector.js
File Deleted : C:\Users\Shauna\AppData\Roaming\Mozilla\Firefox\Profiles\robjvcmh.default\searchplugins\bingp.xml
File Deleted : C:\Users\Shauna\AppData\Roaming\Mozilla\Firefox\Profiles\robjvcmh.default\searchplugins\Web Search.xml
File Deleted : C:\Users\Shauna\AppData\Roaming\Mozilla\Firefox\Profiles\robjvcmh.default\user.js
File Deleted : C:\windows\System32\Tasks\LaunchApp

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\speedupmypc
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow [*.crossrider.com]
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\App24x7Help_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\App24x7Help_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Babylon_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\I Want This_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\UpdateTask_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\UpdateTask_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\mypc backup
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKCU\Software\APN DTX
Key Deleted : HKCU\Software\Blabbers       
Key Deleted : HKCU\Software\Blabbers
Key Deleted : HKCU\Software\BrowserCompanion
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\ParetoLogic
Key Deleted : HKCU\Software\pc optimizer pro
Key Deleted : HKCU\Software\smartbar
Key Deleted : HKCU\Software\SocialBit
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\DynConIE
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\Software\InstallIQ
Key Deleted : HKLM\Software\ParetoLogic
Key Deleted : HKLM\Software\systweak
Key Deleted : HKLM\Software\Uniblue\DriverScanner
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Shauna\AppData\Roaming\Mozilla\Firefox\Profiles\robjvcmh.default\prefs.js ]

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Line Deleted : user_pref("CT3282722.LOCAL_COOKIE_STATS_STATS_USE_RELATED.enc", "MA==");
Line Deleted : user_pref("CT3282722.LOCAL_COOKIE_STATS_STATS_USE_TYPED.enc", "MA==");
Line Deleted : user_pref("CT3282722.LOCAL_COOKIE_THROTTLE_BASEadd_stats|0|LOCAL_COOKIE_STATS_STATS_SITE_IRRELEVANT.enc", "MTM3OTg5MzQxNQ==");
Line Deleted : user_pref("CT3282722.PG_ENABLE", "dHJ1ZQ==");
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Line Deleted : user_pref("CT3282722.RSSapp3282722a130039643157408893000000lastReportTime.enc", "MTM4Mjk2NDYyNzEzNiA=");
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Line Deleted : user_pref("CT3303000.searchInNewTabEnabledInHidden", "true");
Line Deleted : user_pref("CT3303000.searchRevert", "false");
Line Deleted : user_pref("CT3303000.searchSuggestEnabledByUser", "true");
Line Deleted : user_pref("CT3303000.searchUserMode", "2");
Line Deleted : user_pref("CT3303000.serviceLayer_services_Configuration_lastUpdate", "1382964539824");
Line Deleted : user_pref("CT3303000.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1382572894881");
Line Deleted : user_pref("CT3303000.serviceLayer_services_appsMetadata_lastUpdate", "1382964530205");
Line Deleted : user_pref("CT3303000.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1382572895576");
Line Deleted : user_pref("CT3303000.serviceLayer_services_installUsage_ToolbarInstallEarly_lastUpdate", "1378279799280");
Line Deleted : user_pref("CT3303000.serviceLayer_services_installUsage_ToolbarInstall_lastUpdate", "1378279800829");
Line Deleted : user_pref("CT3303000.serviceLayer_services_login_10.19.2.505_lastUpdate", "1379895766503");
Line Deleted : user_pref("CT3303000.serviceLayer_services_login_10.19.2.5_lastUpdate", "1378279800745");
Line Deleted : user_pref("CT3303000.serviceLayer_services_login_10.20.0.513_lastUpdate", "1382572895161");
Line Deleted : user_pref("CT3303000.serviceLayer_services_login_10.21.1.507_lastUpdate", "1382964526716");
Line Deleted : user_pref("CT3303000.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1382572895086");
Line Deleted : user_pref("CT3303000.serviceLayer_services_searchAPI_lastUpdate", "1382964539761");
Line Deleted : user_pref("CT3303000.serviceLayer_services_serviceMap_lastUpdate", "1382964530258");
Line Deleted : user_pref("CT3303000.serviceLayer_services_toolbarContextMenu_lastUpdate", "1382572895126");
Line Deleted : user_pref("CT3303000.serviceLayer_services_toolbarSettings_lastUpdate", "1382964529123");
Line Deleted : user_pref("CT3303000.serviceLayer_services_translation_lastUpdate", "1382964528560");
Line Deleted : user_pref("CT3303000.settingsINI", true);
Line Deleted : user_pref("CT3303000.shouldFirstTimeDialog", "false");
Line Deleted : user_pref("CT3303000.showToolbarPermission", "false");
Line Deleted : user_pref("CT3303000.smartbar.CTID", "CT3303000");
Line Deleted : user_pref("CT3303000.smartbar.Uninstall", "0");
Line Deleted : user_pref("CT3303000.smartbar.homepage", "true");
Line Deleted : user_pref("CT3303000.smartbar.isHidden", false);
Line Deleted : user_pref("CT3303000.smartbar.toolbarName", "Vafmusic7 ");
Line Deleted : user_pref("CT3303000.startPage", "true");
Line Deleted : user_pref("CT3303000.toolbarBornServerTime", "4-9-2013");
Line Deleted : user_pref("CT3303000.toolbarCurrentServerTime", "28-10-2013");
Line Deleted : user_pref("CT3303000.toolbarLoginClientTime", "Wed Sep 04 2013 02:30:00 GMT-0500 (Central Daylight Time)");
Line Deleted : user_pref("CT3303000.url_history0001.enc", "aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbTo6OmNsaWNraGFuZGxlcjo6OjEzNzgyNzk4OTcxMjIsLCxodHRwczovL3d3dy5nb29nbGUuY29tOjo6Y2xpY2toYW5kbGVyOjo6MTM3ODI3OTkwMDc3MSwsLGh0dHA6[...]
Line Deleted : user_pref("CT3303000.versionFromInstaller", "10.19.2.5");
Line Deleted : user_pref("CT3303000.xpeMode", "0");
Line Deleted : user_pref("CT3317127.1000082.isPlayDisplay", "true");
Line Deleted : user_pref("CT3317127.FF19Solved", "true");
Line Deleted : user_pref("CT3317127.FirstTime", "true");
Line Deleted : user_pref("CT3317127.FirstTimeFF3", "true");
Line Deleted : user_pref("CT3317127.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3317127&SearchSource=2&CUI=UN16256000214997324&UM=2&q=");
Line Deleted : user_pref("CT3317127.UserID", "UN16256000214997324");
Line Deleted : user_pref("CT3317127.addressBarTakeOverEnabledInHidden", "true");
Line Deleted : user_pref("CT3317127.browser.search.defaultthis.engineName", "true");
Line Deleted : user_pref("CT3317127.countryCode", "US");
Line Deleted : user_pref("CT3317127.defaultSearch", "true");
Line Deleted : user_pref("CT3317127.enableAlerts", "true");
Line Deleted : user_pref("CT3317127.enableSearchFromAddressBar", "true");
Line Deleted : user_pref("CT3317127.firstTimeDialogOpened", "true");
Line Deleted : user_pref("CT3317127.fixPageNotFoundError", "true");
Line Deleted : user_pref("CT3317127.fixPageNotFoundErrorByUser", "true");
Line Deleted : user_pref("CT3317127.fixPageNotFoundErrorInHidden", "true");
Line Deleted : user_pref("CT3317127.fullUserID", "UN16256000214997324.IN.20131023191420");
Line Deleted : user_pref("CT3317127.hxxp___api30_starwebnet_com.pid2.enc", "OTU1NmZkMjMtOTg3My0zZmIxLWVmYTYtNmVhZmJhMjI4ZTI3");
Line Deleted : user_pref("CT3317127.installDate", "23/10/2013 19:14:23");
Line Deleted : user_pref("CT3317127.installId", "9818");
Line Deleted : user_pref("CT3317127.installSessionId", "{0421F9EB-0992-46C7-BE2F-6642639CEB91}");
Line Deleted : user_pref("CT3317127.installSp", "false");
Line Deleted : user_pref("CT3317127.installType", "conduitnsisintegration");
Line Deleted : user_pref("CT3317127.installUsage", "2013-10-28T15:49:17.9318375+03:00");
Line Deleted : user_pref("CT3317127.installUsageEarly", "2013-10-28T15:49:09.8352299+03:00");
Line Deleted : user_pref("CT3317127.installerVersion", "1.8.0.14");
Line Deleted : user_pref("CT3317127.isCheckedStartAsHidden", true);
Line Deleted : user_pref("CT3317127.isFirstTimeToolbarLoading", "false");
Line Deleted : user_pref("CT3317127.keyword", "true");
Line Deleted : user_pref("CT3317127.lastVersion", "10.21.1.7");
Line Deleted : user_pref("CT3317127.mam_gk_appStateReportTime.enc", "MTM4Mjk2NDYzOTg3NQ==");
Line Deleted : user_pref("CT3317127.mam_gk_appState_ACplus.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appState_CouponBuddy.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appState_Discover.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appState_Easytobook.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appState_Easytobook_targeted.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appState_Easytobookcars.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appState_Find-a-Pro.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appState_JobsMiner.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appState_PiclickV2-WebSearch.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appState_PriceGong.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appState_WindowShopper.enc", "b24=");
Line Deleted : user_pref("CT3317127.mam_gk_appsData.enc", "eyJhcHBzIjpbeyJpZCI6IkpvYnNNaW5lciIsInVybCI6Imh0dHA6Ly9qb2JzbWluZXIuY29tL2NvbGxhYm9yYXRpb25zL2NvbmR1aXQvaW5kZXgyLmh0bWwiLCJzY3JpcHRVcmwiOm51bGwsIm9wdGlvbnNE[...]
Line Deleted : user_pref("CT3317127.mam_gk_appsDefaultEnabled.enc", "dHJ1ZQ==");
Line Deleted : user_pref("CT3317127.mam_gk_calledSetupService.enc", "MQ==");
Line Deleted : user_pref("CT3317127.mam_gk_configuration.enc", "eyJjb25maWd1cmF0aW9uIjpbeyJpZCI6IkpvYnNNaW5lciIsImNyaXRlcmlhcyI6W3siY3JpdGVyaWFJZCI6ImJmOWY1NWJiLWI3MmEtNDc3Ni04YWJlLTAzYmI4YjcwZGYzOSIsImRvbWFpbnMiOls[...]
Line Deleted : user_pref("CT3317127.mam_gk_currentVersion.enc", "MS4xMC40LjA=");
Line Deleted : user_pref("CT3317127.mam_gk_existingUsersRecoveryDone.enc", "MQ==");
Line Deleted : user_pref("CT3317127.mam_gk_first_time.enc", "MQ==");
Line Deleted : user_pref("CT3317127.mam_gk_lastLoginTime.enc", "MTM4Mjk2NDY0MDg2OA==");
Line Deleted : user_pref("CT3317127.mam_gk_localization.enc", "eyJnYWRnZXRDb250ZW50UG9saWN5Ijp7IlRleHQiOiJDb250ZW50IFBvbGljeSJ9LCJnYWRnZXREZXNjcmlwdGlvblByaW1hcnkiOnsiVGV4dCI6IlZhbHVlIEFwcHMgZW5yaWNoZXMgeW91ciB3ZWIg[...]
Line Deleted : user_pref("CT3317127.mam_gk_mamEnabled.enc", "dHJ1ZQ==");
Line Deleted : user_pref("CT3317127.mam_gk_new_welcome_experience.enc", "MQ==");
Line Deleted : user_pref("CT3317127.mam_gk_pgUnloadedOnce.enc", "dHJ1ZQ==");
Line Deleted : user_pref("CT3317127.mam_gk_settings1.10.4.0.enc", "eyJTdGF0dXMiOiJzdWNjZWVkZWQiLCJEYXRhIjp7ImN1cnJlbnREYXRlIjoiMjAxMzEwMjgiLCJpbnRlcnZhbCI6MjQwLCJzdGFtcCI6IjM1XzAiLCJpc1Rlc3QiOnRydWUsIlVzZXJDb3VudHJ5[...]
Line Deleted : user_pref("CT3317127.mam_gk_showWelcomeGadget.enc", "ZmFsc2U=");
Line Deleted : user_pref("CT3317127.mam_gk_userId.enc", "M2ExNmM1NzktOGJlNy00ZDQzLWJlYjAtZjUzMDk2NjcwMGE4");
Line Deleted : user_pref("CT3317127.mam_gk_user_approval_interacted.enc", "MQ==");
Line Deleted : user_pref("CT3317127.mam_gk_welcomeDialogMode.enc", "MQ==");
Line Deleted : user_pref("CT3317127.openThankYouPage", "false");
Line Deleted : user_pref("CT3317127.openUninstallPage", "true");
Line Deleted : user_pref("CT3317127.originalHomepage", "hxxp://search.conduit.com/?ctid=CT3303000&CUI=UN33369593671240921&UM=2&SearchSource=13");
Line Deleted : user_pref("CT3317127.originalSearchAddressUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3282722&SearchSource=2&CUI=UN37707462962104015&UM=2&q=");
Line Deleted : user_pref("CT3317127.originalSearchEngine", "");
Line Deleted : user_pref("CT3317127.originalSearchEngineName", "FreeOnlineRadioPlayerRecorder V1 Customized Web Search");
Line Deleted : user_pref("CT3317127.price-gong.isManagedApp", "true");
Line Deleted : user_pref("CT3317127.revertSettingsEnabled", "true");
Line Deleted : user_pref("CT3317127.search.searchAppId", "130261481690669371");
Line Deleted : user_pref("CT3317127.search.searchCount", "0");
Line Deleted : user_pref("CT3317127.searchFromAddressBarEnabledByUser", "true");
Line Deleted : user_pref("CT3317127.searchInNewTabEnabledByUser", "true");
Line Deleted : user_pref("CT3317127.searchInNewTabEnabledInHidden", "true");
Line Deleted : user_pref("CT3317127.searchRevert", "true");
Line Deleted : user_pref("CT3317127.searchSuggestEnabledByUser", "true");
Line Deleted : user_pref("CT3317127.searchUserMode", "2");
Line Deleted : user_pref("CT3317127.serviceLayer_services_Configuration_lastUpdate", "1382964553188");
Line Deleted : user_pref("CT3317127.serviceLayer_services_appTrackingFirstTime_lastUpdate", "1382964558161");
Line Deleted : user_pref("CT3317127.serviceLayer_services_appsMetadata_lastUpdate", "1382964558098");
Line Deleted : user_pref("CT3317127.serviceLayer_services_gottenAppsContextMenu_lastUpdate", "1382964557918");
Line Deleted : user_pref("CT3317127.serviceLayer_services_installUsage_ToolbarInstallEarly_lastUpdate", "1382964551931");
Line Deleted : user_pref("CT3317127.serviceLayer_services_installUsage_ToolbarInstall_lastUpdate", "1382964559454");
Line Deleted : user_pref("CT3317127.serviceLayer_services_login_10.21.1.7_lastUpdate", "1382964558401");
Line Deleted : user_pref("CT3317127.serviceLayer_services_otherAppsContextMenu_lastUpdate", "1382964558008");
Line Deleted : user_pref("CT3317127.serviceLayer_services_searchAPI_lastUpdate", "1382964552948");
Line Deleted : user_pref("CT3317127.serviceLayer_services_serviceMap_lastUpdate", "1382964533458");
Line Deleted : user_pref("CT3317127.serviceLayer_services_toolbarContextMenu_lastUpdate", "1382964557842");
Line Deleted : user_pref("CT3317127.serviceLayer_services_toolbarSettings_lastUpdate", "1382964552745");
Line Deleted : user_pref("CT3317127.serviceLayer_services_translation_lastUpdate", "1382964559123");
Line Deleted : user_pref("CT3317127.settingsINI", true);
Line Deleted : user_pref("CT3317127.shouldFirstTimeDialog", "false");
Line Deleted : user_pref("CT3317127.showToolbarPermission", "false");
Line Deleted : user_pref("CT3317127.smartbar.CTID", "CT3317127");
Line Deleted : user_pref("CT3317127.smartbar.Uninstall", "0");
Line Deleted : user_pref("CT3317127.smartbar.homepage", "true");
Line Deleted : user_pref("CT3317127.smartbar.toolbarName", "WhiteSmoke New V.13 ");
Line Deleted : user_pref("CT3317127.startPage", "true");
Line Deleted : user_pref("CT3317127.toolbarBornServerTime", "28-10-2013");
Line Deleted : user_pref("CT3317127.toolbarCurrentServerTime", "28-10-2013");
Line Deleted : user_pref("CT3317127.toolbarInstallDate", "23-10-2013 19:14:21");
Line Deleted : user_pref("CT3317127.toolbarLoginClientTime", "Mon Oct 28 2013 07:49:18 GMT-0500 (Central Daylight Time)");
Line Deleted : user_pref("CT3317127.versionFromInstaller", "10.21.1.7");
Line Deleted : user_pref("CT3317127.xpeMode", "0");
Line Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3317127&octid=CT3317127&SearchSource=61&CUI=UN16256000214997324&UM=2&UP=SP8B96D33B-C08B-4D36-BDB3-D00030487687");
Line Deleted : user_pref("Smartbar.ConduitSearchEngineList", "WhiteSmoke New V.13 Customized Web Search");
Line Deleted : user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3317127&SearchSource=2&CUI=UN16256000214997324&UM=2&q=");
Line Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3282722&SearchSource=2&CUI=UN37707462962104015&UM=2&q=");
Line Deleted : user_pref("Smartbar.keywordURLSelectedCTID", "CT3317127");
Line Deleted : user_pref("browser.babylon.HPOnNewTab", "search.babylon.com");
Line Deleted : user_pref("browser.search.defaultthis.engineName", "WhiteSmoke New V.13 Customized Web Search");
Line Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3317127&CUI=UN16256000214997324&UM=2&SearchSource=3&q={searchTerms}");
Line Deleted : user_pref("extensions.BabylonToolbar_i.aflt", "babsst");
Line Deleted : user_pref("extensions.BabylonToolbar_i.babExt", "");
Line Deleted : user_pref("extensions.BabylonToolbar_i.babTrack", "affID=110410");
Line Deleted : user_pref("extensions.BabylonToolbar_i.hardId", "06bf2dff000000000000d0df9a4b57c7");
Line Deleted : user_pref("extensions.BabylonToolbar_i.id", "06bf2dff000000000000d0df9a4b57c7");
Line Deleted : user_pref("extensions.BabylonToolbar_i.instlDay", "15405");
Line Deleted : user_pref("extensions.BabylonToolbar_i.instlRef", "sst");
Line Deleted : user_pref("extensions.BabylonToolbar_i.newTab", true);
Line Deleted : user_pref("extensions.BabylonToolbar_i.newTabUrl", "hxxp://search.babylon.com/?AF=110410&babsrc=NT_ss&mntrId=06bf2dff000000000000d0df9a4b57c7");
Line Deleted : user_pref("extensions.BabylonToolbar_i.prdct", "BabylonToolbar");
Line Deleted : user_pref("extensions.BabylonToolbar_i.prtnrId", "babylon");
Line Deleted : user_pref("extensions.BabylonToolbar_i.smplGrp", "none");
Line Deleted : user_pref("extensions.BabylonToolbar_i.srcExt", "ss");
Line Deleted : user_pref("extensions.BabylonToolbar_i.tlbrId", "base");
Line Deleted : user_pref("extensions.BabylonToolbar_i.vrsn", "1.5.3.17");
Line Deleted : user_pref("extensions.BabylonToolbar_i.vrsnTs", "1.5.3.1719:28:47");
Line Deleted : user_pref("extensions.BabylonToolbar_i.vrsni", "1.5.3.17");

-\\ Google Chrome v31.0.1650.63

[ File : C:\Users\Shauna\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [51209 octets] - [01/02/2014 19:13:32]
AdwCleaner[S0].txt - [51729 octets] - [01/02/2014 19:14:17]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [51790 octets] ##########
 

 

 

JRT:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Home Premium x64
Ran by Shauna on Sat 02/01/2014 at 19:22:31.42
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-4009357839-942554834-1333980024-1000\Software\Microsoft\Internet Explorer\Main\\Start Page



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\caphyon
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\theseaapp
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\firstsearch
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\strongvaultapp_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\strongvaultapp_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\prompt_installer-conduit_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\prompt_installer-conduit_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\prompt_installer-conduit_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\prompt_installer-conduit_RASMANCS



~~~ Files

Successfully deleted: [File] "C:\Users\Shauna\appdata\local\google\chrome\user data\default\local storage\http_app.mam.conduit.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Shauna\appdata\local\google\chrome\user data\default\local storage\http_app.mam.conduit.com_0.localstorage-journal"
Successfully deleted: [File] "C:\users\default user\start menu\programs\startup\best buy pc app.lnk"
Successfully deleted: [File] C:\windows\syswow64\sho1338.tmp
Successfully deleted: [File] C:\windows\syswow64\sho1F43.tmp
Successfully deleted: [File] C:\windows\syswow64\sho2380.tmp
Successfully deleted: [File] C:\windows\syswow64\sho2479.tmp
Successfully deleted: [File] C:\windows\syswow64\sho3583.tmp
Successfully deleted: [File] C:\windows\syswow64\sho5099.tmp
Successfully deleted: [File] C:\windows\syswow64\sho5CC2.tmp
Successfully deleted: [File] C:\windows\syswow64\sho7482.tmp
Successfully deleted: [File] C:\windows\syswow64\sho7EC3.tmp
Successfully deleted: [File] C:\windows\syswow64\sho9EFE.tmp
Successfully deleted: [File] C:\windows\syswow64\shoB3FA.tmp
Successfully deleted: [File] C:\windows\syswow64\shoD59C.tmp
Successfully deleted: [File] C:\windows\syswow64\shoEC44.tmp
Successfully deleted: [File] C:\windows\syswow64\shoF46B.tmp



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"
Successfully deleted: [Folder] "C:\Users\Shauna\AppData\Roaming\strongvault online backup"
Successfully deleted: [Folder] "C:\Users\Shauna\appdata\local\best buy pc app"
Successfully deleted: [Folder] "C:\Users\Shauna\appdata\local\browsersafeguard"
Successfully deleted: [Folder] "C:\Users\Shauna\appdata\local\rivalgaming"
Successfully deleted: [Folder] "C:\Users\Shauna\appdata\locallow\surfcanyon"
Successfully deleted: [Folder] "C:\Users\Shauna\AppData\Roaming\microsoft\windows\start menu\programs\rivalgaming"
Successfully deleted: [Folder] "C:\ai_recyclebin"
Successfully deleted: [Folder] "C:\windows\syswow64\ai_recyclebin"
Successfully deleted: [Empty Folder] C:\Users\Shauna\appdata\local\{0F63B145-F7C3-4600-8B62-35EB07955182}
Successfully deleted: [Empty Folder] C:\Users\Shauna\appdata\local\{2068F5E8-6A93-486E-B3FA-3C1BB8689451}
Successfully deleted: [Empty Folder] C:\Users\Shauna\appdata\local\{2D447FA4-5DB3-43FD-86FE-7FC1AF95BA92}
Successfully deleted: [Empty Folder] C:\Users\Shauna\appdata\local\{87A8C01E-CDA3-46D5-AE9B-DA4ADCF652CB}
Successfully deleted: [Empty Folder] C:\Users\Shauna\appdata\local\{8B7130BB-8B9F-48DD-BBB1-98DEDA890EA5}
Successfully deleted: [Empty Folder] C:\Users\Shauna\appdata\local\{C0EF633D-541F-4F2E-9270-B904F94E62A0}
Successfully deleted: [Empty Folder] C:\Users\Shauna\appdata\local\{E64CEC3A-4B03-4C16-A6AC-CFF858671C4A}
Successfully deleted: [Empty Folder] C:\Users\Shauna\appdata\local\{E6B594BE-8BC3-4CCA-B720-651D862C92FA}



~~~ FireFox

Successfully deleted: [File] C:\user.js
Successfully deleted the following from C:\Users\Shauna\AppData\Roaming\mozilla\firefox\profiles\robjvcmh.default\prefs.js

user_pref("extensions.defaulttab.installdate", 1377655075);
Emptied folder: C:\Users\Shauna\AppData\Roaming\mozilla\firefox\profiles\robjvcmh.default\minidumps [161 files]



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Google [Blacklisted Policy]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 02/01/2014 at 19:29:05.05
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

Upon rebooting the first time, I received a BSOD. Sorry, but I did not catch the error message. The Hard Disk Activity light is still consistently lit and the network icon still takes forever to lose the blue circle (Windows 7) as it's still trying to connect. The browser (Firefox), however, still opens to nationzoom.com even though the home page is set to google.com.

 

-Wolf sends



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:08 PM

Posted 01 February 2014 - 09:34 PM


Hello Wolf

First thing I would like you to do is run shortcut cleaner from here - http://www.bleepingcomputer.com/download/shortcut-cleaner/

Then I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 Wolfshadw

Wolfshadw
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  • Local time:01:08 PM

Posted 02 February 2014 - 02:57 AM

Rebooted my brother's laptiop. Received the following message upon logging in:

 

"There was a problem starting C:\Users\Shauna\AppData\Local\Conduit\Background\Container\background\Container.dll"

The specified module could not be found.

 

I Also have an option:

TOSHIBA Service Station Software Updates

You have one new software update.

 

Hard Drive activity light is still constantly lit (5400 RPM) , but Firefox home page now correctly opens to www.google.com

 

Combofix log:

 

ComboFix 14-02-01.01 - Shauna 02/01/2014  22:14:59.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3020.1691 [GMT -6:00]
Running from: c:\users\Shauna\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Enabled/Outdated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Enabled/Outdated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Shauna\AppData\Local\Microsoft\Windows\Temporary Internet Files\Storimbo_iels
c:\users\Shauna\Documents\~WRL0001.tmp
c:\users\Shauna\Documents\~WRL0003.tmp
c:\users\Shauna\Documents\~WRL0005.tmp
c:\users\Shauna\Documents\~WRL0467.tmp
c:\users\Shauna\Documents\~WRL1500.tmp
c:\users\Shauna\Documents\~WRL1938.tmp
c:\users\Shauna\Documents\~WRL1974.tmp
c:\windows\Installer\{9B65F9A3-9D24-452A-B6EF-1457D65E4259}
c:\windows\Installer\{9B65F9A3-9D24-452A-B6EF-1457D65E4259}\icon64.ico
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-02 to 2014-02-02  )))))))))))))))))))))))))))))))
.
.
2014-02-02 04:49 . 2014-02-02 04:49    --------    d-----w-    c:\users\DefaultAppPool\AppData\Local\temp
2014-02-02 04:49 . 2014-02-02 04:49    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-02-02 01:33 . 2014-02-02 04:18    75888    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{E425F950-B3D8-44AB-B407-50BDBDA859ED}\offreg.dll
2014-02-02 01:22 . 2014-02-02 01:22    --------    d-----w-    c:\windows\ERUNT
2014-02-02 01:13 . 2014-02-02 01:14    --------    d-----w-    C:\AdwCleaner
2014-02-01 15:00 . 2014-02-01 15:00    --------    d-----w-    c:\program files (x86)\Microsoft Security Client
2014-02-01 15:00 . 2014-02-01 15:01    --------    d-----w-    c:\program files\Microsoft Security Client
2014-02-01 02:13 . 2014-02-01 02:13    --------    d-----w-    c:\users\Shauna\AppData\Roaming\Malwarebytes
2014-02-01 02:13 . 2014-02-01 02:13    --------    d-----w-    c:\programdata\Malwarebytes
2014-02-01 02:13 . 2014-02-01 02:13    --------    d-----w-    c:\program files (x86)\Malwarebytes' Anti-Malware
2014-02-01 02:13 . 2013-04-04 20:50    25928    ----a-w-    c:\windows\system32\drivers\mbam.sys
2014-01-31 18:10 . 2014-01-31 18:10    --------    d-----w-    c:\users\Shauna\AppData\Roaming\ioloGovernor
2014-01-29 07:07 . 2014-02-01 01:32    --------    d-----w-    c:\program files\Common Files\Symantec Shared
2014-01-29 07:06 . 2014-01-31 18:21    --------    d-----w-    c:\windows\system32\drivers\NISx64
2014-01-07 19:10 . 2014-01-07 19:10    --------    d-s---w-    c:\windows\SysWow64\Microsoft
2014-01-07 18:38 . 2013-12-16 07:54    10315576    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{E425F950-B3D8-44AB-B407-50BDBDA859ED}\mpengine.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-02-01 01:15 . 2013-11-06 01:16    74703    ----a-w-    c:\windows\SysWow64\mfc45.dat
2013-12-16 14:36 . 2011-10-14 12:56    90708896    ----a-w-    c:\windows\system32\MRT.exe
2013-12-11 13:40 . 2012-09-24 18:30    692616    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-12-11 13:40 . 2012-02-16 01:15    71048    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-11 13:39 . 2013-12-11 05:46    9293192    ----a-w-    c:\windows\SysWow64\FlashPlayerInstaller.exe
2013-12-11 05:29 . 2013-11-12 15:43    566480    ----a-w-    c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-12-04 17:17 . 2013-12-04 17:17    940032    ----a-w-    c:\windows\system32\MsSpellCheckingFacility.exe
2013-12-04 17:17 . 2013-12-04 17:17    194048    ----a-w-    c:\windows\SysWow64\elshyph.dll
2013-12-04 17:17 . 2013-12-04 17:17    71680    ----a-w-    c:\windows\SysWow64\RegisterIEPKEYs.exe
2013-12-04 17:17 . 2013-12-04 17:17    645120    ----a-w-    c:\windows\SysWow64\jsIntl.dll
2013-12-04 17:17 . 2013-12-04 17:17    235008    ----a-w-    c:\windows\system32\elshyph.dll
2013-12-04 17:17 . 2013-12-04 17:17    182272    ----a-w-    c:\windows\SysWow64\msls31.dll
2013-12-04 17:17 . 2013-12-04 17:17    62464    ----a-w-    c:\windows\SysWow64\tdc.ocx
2013-12-04 17:17 . 2013-12-04 17:17    61952    ----a-w-    c:\windows\SysWow64\iesetup.dll
2013-12-04 17:17 . 2013-12-04 17:17    454656    ----a-w-    c:\windows\SysWow64\vbscript.dll
2013-12-04 17:17 . 2013-12-04 17:17    34816    ----a-w-    c:\windows\SysWow64\JavaScriptCollectionAgent.dll
2013-12-04 17:17 . 2013-12-04 17:17    337408    ----a-w-    c:\windows\SysWow64\html.iec
2013-12-04 17:17 . 2013-12-04 17:17    24576    ----a-w-    c:\windows\SysWow64\licmgr10.dll
2013-12-04 17:17 . 2013-12-04 17:17    151552    ----a-w-    c:\windows\SysWow64\iexpress.exe
2013-12-04 17:17 . 2013-12-04 17:17    139264    ----a-w-    c:\windows\SysWow64\wextract.exe
2013-12-04 17:17 . 2013-12-04 17:17    1051136    ----a-w-    c:\windows\SysWow64\mshtmlmedia.dll
2013-12-04 17:17 . 2013-12-04 17:17    86016    ----a-w-    c:\windows\SysWow64\iesysprep.dll
2013-12-04 17:17 . 2013-12-04 17:17    74240    ----a-w-    c:\windows\SysWow64\SetIEInstalledDate.exe
2013-12-04 17:17 . 2013-12-04 17:17    61952    ----a-w-    c:\windows\SysWow64\MshtmlDac.dll
2013-12-04 17:17 . 2013-12-04 17:17    51200    ----a-w-    c:\windows\SysWow64\ieetwproxystub.dll
2013-12-04 17:17 . 2013-12-04 17:17    48640    ----a-w-    c:\windows\SysWow64\mshtmler.dll
2013-12-04 17:17 . 2013-12-04 17:17    36352    ----a-w-    c:\windows\SysWow64\imgutil.dll
2013-12-04 17:17 . 2013-12-04 17:17    13312    ----a-w-    c:\windows\SysWow64\mshta.exe
2013-12-04 17:17 . 2013-12-04 17:17    112128    ----a-w-    c:\windows\SysWow64\ieUnatt.exe
2013-12-04 17:17 . 2013-12-04 17:17    111616    ----a-w-    c:\windows\SysWow64\IEAdvpack.dll
2013-12-04 17:17 . 2013-12-04 17:17    942592    ----a-w-    c:\windows\system32\jsIntl.dll
2013-12-04 17:17 . 2013-12-04 17:17    86016    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-12-04 17:17 . 2013-12-04 17:17    52224    ----a-w-    c:\windows\system32\msfeedsbs.dll
2013-12-04 17:17 . 2013-12-04 17:17    247808    ----a-w-    c:\windows\system32\msls31.dll
2013-12-04 17:17 . 2013-12-04 17:17    195584    ----a-w-    c:\windows\system32\msrating.dll
2013-12-04 17:17 . 2013-12-04 17:17    13312    ----a-w-    c:\windows\system32\msfeedssync.exe
2013-12-04 17:17 . 2013-12-04 17:17    131072    ----a-w-    c:\windows\system32\IEAdvpack.dll
2013-12-04 17:17 . 2013-12-04 17:17    90112    ----a-w-    c:\windows\system32\SetIEInstalledDate.exe
2013-12-04 17:17 . 2013-12-04 17:17    81408    ----a-w-    c:\windows\system32\icardie.dll
2013-12-04 17:17 . 2013-12-04 17:17    77312    ----a-w-    c:\windows\system32\tdc.ocx
2013-12-04 17:17 . 2013-12-04 17:17    616104    ----a-w-    c:\windows\system32\ieapfltr.dat
2013-12-04 17:17 . 2013-12-04 17:17    48640    ----a-w-    c:\windows\system32\mshtmler.dll
2013-12-04 17:17 . 2013-12-04 17:17    453120    ----a-w-    c:\windows\system32\dxtmsft.dll
2013-12-04 17:17 . 2013-12-04 17:17    413696    ----a-w-    c:\windows\system32\html.iec
2013-12-04 17:17 . 2013-12-04 17:17    40448    ----a-w-    c:\windows\system32\JavaScriptCollectionAgent.dll
2013-12-04 17:17 . 2013-12-04 17:17    296960    ----a-w-    c:\windows\system32\dxtrans.dll
2013-12-04 17:17 . 2013-12-04 17:17    263376    ----a-w-    c:\windows\system32\iedkcs32.dll
2013-12-04 17:17 . 2013-12-04 17:17    235520    ----a-w-    c:\windows\system32\url.dll
2013-12-04 17:17 . 2013-12-04 17:17    1228800    ----a-w-    c:\windows\system32\mshtmlmedia.dll
2013-12-04 17:17 . 2013-12-04 17:17    105984    ----a-w-    c:\windows\system32\iesysprep.dll
2013-12-04 17:17 . 2013-12-04 17:17    243200    ----a-w-    c:\windows\system32\webcheck.dll
2013-12-04 17:17 . 2013-12-04 17:17    84992    ----a-w-    c:\windows\system32\mshtmled.dll
2013-12-04 17:17 . 2013-12-04 17:17    83968    ----a-w-    c:\windows\system32\MshtmlDac.dll
2013-12-04 17:17 . 2013-12-04 17:17    774144    ----a-w-    c:\windows\system32\jscript.dll
2013-12-04 17:17 . 2013-12-04 17:17    626176    ----a-w-    c:\windows\system32\msfeeds.dll
2013-12-04 17:17 . 2013-12-04 17:17    62464    ----a-w-    c:\windows\system32\pngfilt.dll
2013-12-04 17:17 . 2013-12-04 17:17    548352    ----a-w-    c:\windows\system32\vbscript.dll
2013-12-04 17:17 . 2013-12-04 17:17    48128    ----a-w-    c:\windows\system32\imgutil.dll
2013-12-04 17:17 . 2013-12-04 17:17    30208    ----a-w-    c:\windows\system32\licmgr10.dll
2013-12-04 17:17 . 2013-12-04 17:17    167424    ----a-w-    c:\windows\system32\iexpress.exe
2013-12-04 17:17 . 2013-12-04 17:17    147968    ----a-w-    c:\windows\system32\occache.dll
2013-12-04 17:17 . 2013-12-04 17:17    143872    ----a-w-    c:\windows\system32\wextract.exe
2013-12-04 17:17 . 2013-12-04 17:17    13824    ----a-w-    c:\windows\system32\mshta.exe
2013-12-04 17:17 . 2013-12-04 17:17    135680    ----a-w-    c:\windows\system32\iepeers.dll
2013-12-04 17:17 . 2013-12-04 17:17    101376    ----a-w-    c:\windows\system32\inseng.dll
2013-11-26 11:54 . 2013-12-12 21:12    23183360    ----a-w-    c:\windows\system32\mshtml.dll
2013-11-26 10:19 . 2013-12-12 21:12    2724864    ----a-w-    c:\windows\system32\mshtml.tlb
2013-11-26 10:18 . 2013-12-12 21:12    4096    ----a-w-    c:\windows\system32\ieetwcollectorres.dll
2013-11-26 09:48 . 2013-12-12 21:12    66048    ----a-w-    c:\windows\system32\iesetup.dll
2013-11-26 09:46 . 2013-12-12 21:12    48640    ----a-w-    c:\windows\system32\ieetwproxystub.dll
2013-11-26 09:41 . 2013-12-12 21:12    2764288    ----a-w-    c:\windows\system32\iertutil.dll
2013-11-26 09:29 . 2013-12-12 21:12    53760    ----a-w-    c:\windows\system32\jsproxy.dll
2013-11-26 09:27 . 2013-12-12 21:12    33792    ----a-w-    c:\windows\system32\iernonce.dll
2013-11-26 09:23 . 2013-12-12 21:12    2724864    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-11-26 09:21 . 2013-12-12 21:12    574976    ----a-w-    c:\windows\system32\ieui.dll
2013-11-26 09:18 . 2013-12-12 21:12    139264    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-11-26 09:18 . 2013-12-12 21:12    111616    ----a-w-    c:\windows\system32\ieetwcollector.exe
2013-11-26 09:16 . 2013-12-12 21:12    708608    ----a-w-    c:\windows\system32\jscript9diag.dll
2013-11-26 08:57 . 2013-12-12 21:12    218624    ----a-w-    c:\windows\system32\ie4uinit.exe
2013-11-26 08:35 . 2013-12-12 21:11    5769216    ----a-w-    c:\windows\system32\jscript9.dll
2013-11-26 08:28 . 2013-12-12 21:12    553472    ----a-w-    c:\windows\SysWow64\jscript9diag.dll
2013-11-26 08:16 . 2013-12-12 21:11    4243968    ----a-w-    c:\windows\SysWow64\jscript9.dll
2013-11-26 08:02 . 2013-12-12 21:12    1995264    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-11-26 07:48 . 2013-12-12 21:12    12996608    ----a-w-    c:\windows\system32\ieframe.dll
2013-11-26 07:32 . 2013-12-12 21:12    1928192    ----a-w-    c:\windows\SysWow64\inetcpl.cpl
2013-11-26 07:07 . 2013-12-12 21:12    2334208    ----a-w-    c:\windows\system32\wininet.dll
2013-11-26 06:40 . 2013-12-12 21:12    1395200    ----a-w-    c:\windows\system32\urlmon.dll
2013-11-26 06:34 . 2013-12-12 21:12    817664    ----a-w-    c:\windows\system32\ieapfltr.dll
2013-11-26 06:33 . 2013-12-12 21:12    1820160    ----a-w-    c:\windows\SysWow64\wininet.dll
2013-11-23 18:26 . 2013-12-12 12:15    417792    ----a-w-    c:\windows\SysWow64\WMPhoto.dll
2013-11-23 17:47 . 2013-12-12 12:15    465920    ----a-w-    c:\windows\system32\WMPhoto.dll
2013-11-19 09:33 . 2010-11-21 03:27    267936    ------w-    c:\windows\system32\MpSigStub.exe
2013-11-12 02:23 . 2013-12-12 12:14    2048    ----a-w-    c:\windows\system32\tzres.dll
2013-11-12 02:07 . 2013-12-12 12:14    2048    ----a-w-    c:\windows\SysWow64\tzres.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\1AMPCBOK]
@="{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}"
[HKEY_CLASSES_ROOT\CLSID\{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}]
2010-11-21 03:24    297808    ----a-w-    c:\windows\System32\mscoree.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 ftpsvc;Microsoft FTP Service;c:\windows\system32\svchost.exe;c:\windows\SYSNATIVE\svchost.exe [x]
R3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudbus.sys;c:\windows\SYSNATIVE\DRIVERS\ssudbus.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudmdm.sys;c:\windows\SYSNATIVE\DRIVERS\ssudmdm.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys;c:\windows\SYSNATIVE\drivers\WSDScan.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\system32\DRIVERS\tos_sps64.sys;c:\windows\SYSNATIVE\DRIVERS\tos_sps64.sys [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 OfficeSvc;Microsoft Office Service;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys;c:\windows\SYSNATIVE\DRIVERS\FwLnk.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
iissvcs    REG_MULTI_SZ       w3svc was
apphost    REG_MULTI_SZ       apphostsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-12-04 16:26    1210320    ----a-w-    c:\program files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-07 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-24 13:40]
.
2014-01-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-07-08 22:38]
.
2014-01-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-07-08 22:38]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2013-12-11 05:34    2331336    ----a-w-    c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2013-12-11 05:34    2331336    ----a-w-    c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2013-12-11 05:34    2331336    ----a-w-    c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\1AMPCBOK]
@="{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}"
[HKEY_CLASSES_ROOT\CLSID\{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d}]
2010-11-21 03:23    444752    ----a-w-    c:\windows\System32\mscoree.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]
2013-12-06 21:47    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2013-12-06 21:47    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedViewOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}]
2013-12-06 21:47    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]
2013-12-06 21:47    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]
2013-12-06 21:47    778704    ----a-w-    c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-04-08 167256]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-12-08 710040]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 1266912]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
mDefault_Search_URL = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
mSearch Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = <-loopback>
uSearchAssistant = hxxp://www.google.com
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75 192.168.1.1
FF - ProfilePath - c:\users\Shauna\AppData\Roaming\Mozilla\Firefox\Profiles\robjvcmh.default\
FF - prefs.js: browser.startup.homepage - hxxps://www.google.com
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{5f520d40-805b-4169-bb2b-40e37ee57701} - (no file)
BHO-{79b8e308-95a2-4044-932d-80e833a863cc} - (no file)
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{4d87b7a7-23f1-470c-aa45-96b25b9bd138} - (no file)
Wow6432Node-HKU-Default-Run-SearchProtect - \SearchProtect\bin\cltmng.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
WebBrowser-{79B8E308-95A2-4044-932D-80E833A863CC} - (no file)
WebBrowser-{5F520D40-805B-4169-BB2B-40E37EE57701} - (no file)
ShellIconOverlayIdentifiers-{472083B0-C522-11CF-8763-00608CC02F24} - (no file)
ShellIconOverlayIdentifiers-{4d87b7a7-23f1-470c-aa45-96b25b9bd138} - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
AddRemove-Spotify - c:\users\Shauna\AppData\Roaming\Spotify\Spotify.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-02-01  23:02:50
ComboFix-quarantined-files.txt  2014-02-02 05:02
.
Pre-Run: 254,157,070,336 bytes free
Post-Run: 253,974,593,536 bytes free
.
- - End Of File - - CEBAD5216CE76841F917B1E4E1F67A5C
 

 

-Wolf sends

P.S. Thanks again for the assist!



#6 Wolfshadw

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Posted 02 February 2014 - 03:13 AM

Also got a pop-up stating the following:

 

Insert removeable media

Windows backup needs a CD/DVD or USB drive to continue. Insert the required one.

 

I did not start a Windows Backup.

 

-Wolf sends

 

Note: I've been providing these updates via my system; copying the log files from my brother's laptop to my system (via USB flash drive) and posting them from here.

 

Edit:

 

Also got another pop-up for WindowsUpdate. Seems an update was required and updated on it's own. Upon rebooting, I received the same error message:

 

"There was a problem starting C:\Users\Shauna\AppData\Local\Conduit\Background\Container\background\Container.dll"

The specified module could not be found.


Edited by Wolfshadw, 02 February 2014 - 04:09 AM.


#7 gringo_pr

gringo_pr

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Posted 02 February 2014 - 10:00 AM





Please download Sysinternals Autoruns from here and save it to your desktop.
http://live.sysinternals.com/autoruns.exe

Note: If using Windows Vista or Windows 7 then you also need to do the following: Right-click on Autoruns.exe and select Properties
Click on the Compatibility tab
Under Privilege Level check the box next to Run this program as an administrator
Click on Apply then click OK

Double-click Autoruns.exe to run it.
Once it starts, please press the Esc key on your keyboard.
Now that scanning is stopped, click on the Options button at the top of the program and select Filter Options...
In the Autoruns Filter Options dialoge, verify that the following are unchecked, if they are checked, uncheck them:

Include empty locations
Hide Microsoft entries
Hide Windows entries

Verify that the following is checked, if it is unchecked, check it:

Verify code signatures

Once that's done press the F5 key on your keyboard, this will start the scan again, this time let it finish.
When it's finished and says Ready. on the lower left of the program window, please click on the File button at the top of the program and select Save and save the Autoruns.arn file to your desktop and close Autoruns.
Right click on the Autoruns.arn file on your desktop and hover your mouse over Send To and select Compressed (zipped) Folder
Attach the Autoruns.zip folder you just created to your next reply
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 Wolfshadw

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Posted 02 February 2014 - 10:21 AM

Attached is the zipped file. All seems to be good with the laptop.

 

Despite what your signature states, I assume this *is* what you meant by attaching the file?

 

-Wolf sends

Attached Files



#9 gringo_pr

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Posted 02 February 2014 - 10:28 AM

Hello

Yes that is correct, for that file all that can be done is attached


Now rerun autoruns and everything that is highlighted in yellow I want you to remove the checkmarks and restart the computer and let me know about the error


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 Wolfshadw

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Posted 02 February 2014 - 10:54 AM

Cannot Uncheck the entry \GreatArcadeHits. It gives me an error:

 

Error changing item state: The system cannot find  the file specified.

 

There is no error message upon restart of the laptop.

 

-Wolf sends



#11 gringo_pr

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Posted 02 February 2014 - 11:07 AM



Hello

You can right click on that entry and choose delete

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.8) MUI
      Java™ 6 Update 37
      MyPC Backup
      ScorpionSaver
      ScorpionSaver Services


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Update Adobe reader
  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Install Java:

Please go here to install Java
  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close
Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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#12 Wolfshadw

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Posted 02 February 2014 - 12:14 PM

When trying to uninstall Adobe Reader 10, Adobe brought up a dialog box asking to either repair the installation or remove it. I selected remove and moved on,

MyPC Backup was not listed in Revo Uninstaller.

When trying to uninstall Scorpion Saver, I receive a message in Windows Installer:

 

The feature you are trying to use is on a network resource that is unavailable.

Click OK to try again, or enter an alternate path to a folder containing the installtion package "ScorpionSaver.msi" in the box below.

Use Source: C:\\temp\\

 

Searching the C: Drive for ScorpionSaver.MSI returns zero results.

Again this is my brother's laptop and it's not normally connected to my network, but his.

 

ScorpionSaver Services was not listed in Revo Uninstaller.

CCleaner successfully ran

 

Malwarebytes database updated to v2014.02.02.04

Malwarebytes did not give an option to "Show Results". It opened a log file. The contents of the log file"

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.02.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
Shauna :: SHAUNA-PC [administrator]

2/2/2014 10:53:12 AM
mbam-log-2014-02-02 (10-53-12).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 240729
Time elapsed: 5 minute(s), 34 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

 

 

HijackThis Log:

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:06:22 AM, on 2/2/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Shauna\Downloads\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <-loopback>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: WhiteSmoke New V.13 - {5f520d40-805b-4169-bb2b-40e37ee57701} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: FreeOnlineRadioPlayerRecorder V1 - {79b8e308-95a2-4044-932d-80e833a863cc} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30007 (IISADMIN) - Unknown owner - C:\windows\system32\inetsrv\inetinfo.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9636 bytes
 

The computer is running as I would expect it to. It is very responsive and navigates to web sites quickly and correctly.

Opening Firefox brings up Google.com immediately (home page)

Opening IE 11 to google initially brought up a navigation error message. A second attempt (after confirming IE 11 install) was successful.

Note: I did not elect to install IE11.

 

-Wolf sends



#13 gringo_pr

gringo_pr

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Posted 02 February 2014 - 12:52 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#14 Wolfshadw

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Posted 02 February 2014 - 10:14 PM

Running HijackThis: Received the message below:

 

For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, HijackThis may NOT be able to fix this.

If that happens, you need to edit the file yourself. To do this, click Start, Run and type:

 

notepad C;\windows\system32\drivers\etc\hosts

 

and press enter. Find the line(s) HijackThis reports and delete them.

Save the file as "Hosts" (with quotes), and reboot.

 

 

Trying to run ESET Online virus scan. Getting a message:

Internet Browser Support

You are trying to launch ESET Online Scanner in a different browser than Internet Explorer. Please agree to the download of ESET Smarl Installer - an application which installs and launches ESET Online Scanner in a separate window. Aty the end of the scan, there will be  an option to uninstall ESET Online Scanner and all its components.

For Vista, simply exit HijackThis, right click on the HijackThis icon, choose Run as Administrator.

 

Upon completion of the scan, ESET did not close.

ESET Scan Results:

 

C:\AdwCleaner\Quarantine\C\Program Files (x86)\Mozilla Firefox\nsprotector.js.vir    Win32/Conduit.SearchProtect.A application
C:\AdwCleaner\Quarantine\C\Users\Shauna\AppData\Local\Babylon\Setup\BExternal.dll.vir    a variant of Win32/Toolbar.Babylon.F application
C:\AdwCleaner\Quarantine\C\Users\Shauna\AppData\Local\Babylon\Setup\IECookieLow.dll.vir    a variant of Win32/Toolbar.Babylon.E application
C:\AdwCleaner\Quarantine\C\Users\Shauna\AppData\Local\Babylon\Setup\Setup.exe.vir    a variant of Win32/Toolbar.Babylon.H application
C:\Users\Shauna\AppData\LocalLow\FreeOnlineRadioPlayerRecorder_V1\ldrtbFree.dll    a variant of Win32/Toolbar.Conduit.P application
C:\Users\Shauna\AppData\LocalLow\FreeOnlineRadioPlayerRecorder_V1\tbFree.dll    a variant of Win32/Toolbar.Conduit.B application
C:\Users\Shauna\AppData\LocalLow\FreeOnlineRadioPlayerRecorder_V1\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}\3.6.12\bin\PriceGongIE.dll    a variant of Win32/PriceGong.A application
C:\Users\Shauna\AppData\LocalLow\WhiteSmoke_New_V.13\ldrtbWhit.dll    a variant of Win32/Toolbar.Conduit.P application
C:\Users\Shauna\AppData\LocalLow\WhiteSmoke_New_V.13\tbWhit.dll    a variant of Win32/Toolbar.Conduit.B application
C:\Users\Shauna\AppData\LocalLow\WhiteSmoke_New_V.13\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}\3.6.12\bin\PriceGongIE.dll    a variant of Win32/PriceGong.A application
C:\Windows\Installer\MSI6BFC.tmp    a variant of Win64/Adware.Adpeak.B application
 

 

Hope you enjoyed the game.



#15 gringo_pr

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Posted 02 February 2014 - 10:49 PM


Hello Wolfshadw

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\AdwCleaner\"
    del /f /s /q "C:\Users\Shauna\AppData\LocalLow\FreeOnlineRadioPlayerRecorder_V1\ldrtbFree.dll"
    del /f /s /q "C:\Users\Shauna\AppData\LocalLow\FreeOnlineRadioPlayerRecorder_V1\tbFree.dll"
    del /f /s /q "C:\Users\Shauna\AppData\LocalLow\FreeOnlineRadioPlayerRecorder_V1\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}\3.6.12\bin\PriceGongIE.dll"
    del /f /s /q "C:\Users\Shauna\AppData\LocalLow\WhiteSmoke_New_V.13\ldrtbWhit.dll"
    del /f /s /q "C:\Users\Shauna\AppData\LocalLow\WhiteSmoke_New_V.13\tbWhit.dll"
    del /f /s /q "C:\Users\Shauna\AppData\LocalLow\WhiteSmoke_New_V.13\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}\3.6.12\bin\PriceGongIE.dll"
    del /f /s /q "C:\Windows\Installer\MSI6BFC.tmp"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click DelFix.exe.
  • select all options avalible
  • Click the Run button.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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