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Blue Screen of Death - Problem with utorrent (Driver IRQL not less or equal)


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#1 llawjm

llawjm

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Posted 01 February 2014 - 05:27 AM

Hello all

 

I am hoping you will be able to help me with a BSOD issue which is very similar to this topic posted in the Windows 8 forum. 

 

I have attached the following files and am hoping some cleaver genius can suggest a fix. uTorrent has all of a sudden caused the BSOD ... I don't know why ... 

 

Files attached and Speccy result

 

Attached File  020114-40263-01.zip   27.55KB   1 downloadsAttached File  AdwCleanerR0.txt   2.59KB   0 downloadsAttached File  AutoRuns.txt   73.5KB   1 downloadsAttached File  BSOD.txt   2.11KB   0 downloadsAttached File  MiniToolBox-Result.txt   50.44KB   1 downloads

 

Thanks to the community for any suggestions. 

 

Matt

 

 

 

==================================================
Dump File         : 020114-40263-01.dmp
Crash Time        : 1/02/2014 6:59:49 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 0x00000014
Parameter 2       : 0x00000002
Parameter 3       : 0x00000000
Parameter 4       : 0x8cb41bd2
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+6bd2
File Description  : Network I/O Subsystem
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18327 (win7sp1_gdr.131125-2337)
Processor         : 32-bit
Crash Address     : ntkrnlpa.exe+40b7f
Stack Address 1   : NETIO.SYS+6bd2
Stack Address 2   : tcpip.sys+3ffc6
Stack Address 3   : tcpip.sys+8ef36
Computer Name     : 
Full Path         : C:\Windows\Minidump\020114-40263-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 147,984
Dump File Time    : 1/02/2014 7:01:14 PM
==================================================

Edited by llawjm, 01 February 2014 - 05:45 AM.


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#2 Anshad Edavana

Anshad Edavana

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Posted 01 February 2014 - 08:55 AM

:welcome: to the Bleeping Computer forum.

 

Please try the below steps.

 

:step1: Update WiFi adapter driver.

 

Please check whether there is an update available for your TP Link adapter on http://www.tp-link.com/en/support/download/

 

If there is an update available, download and save it. Then disconnect the internet, uninstall the old driver and reboot the machine. Now install the new driver.

 

:step2: Switch the torrent client.

 

Please uninstall utorrent and use BitComet instead. 

 

http://www.bitcomet.com/

 

If the BSOD continues, please upload the latest crash dumps with next reply. Make sure not to use CCleaner until the issue is resolved.  






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