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"Start Page" context searches redirect


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17 replies to this topic

#1 Altosax

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Posted 01 February 2014 - 01:58 AM

Can't seem to clean out this "Start Page" annoying re-direct type virus. It was jacking all my Google searches (I use FF) til I used FF restore - still redirects when highlighting text and right clicking to search so must be in there. Kindly view HiJack This log and please advise:

 

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:50:34 PM, on 1/31/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Normal

Running processes:
C:\Users\New User\AppData\Roaming\uTorrent\uTorrent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: CrossriderApp0049074 - {11111111-1111-1111-1111-110411901174} - (no file)
O2 - BHO: {ae07101b-46d4-4a98-af68-0333ea26e113} - {127AD70F-B2B7-4f6a-ACD9-C7B1FE48C8C0} - C:\Windows\syswow64\MsiExec.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [uTorrent] "C:\Users\New User\AppData\Roaming\uTorrent\uTorrent.exe"  /MINIMIZED
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: BlueStacks Android Service (BstHdAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-Service.exe
O23 - Service: BlueStacks Log Rotator Service (BstHdLogRotatorSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6489 bytes
 

 



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#2 gringo_pr

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Posted 01 February 2014 - 06:58 AM


Hello Altosax

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Altosax

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Posted 01 February 2014 - 01:07 PM

Thanks Gringo, for help.

Logs:

 

# AdwCleaner v3.018 - Report created 01/02/2014 at 09:40:44
# Updated 28/01/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : New User - 6710B
# Running from : C:\Users\New User\Downloads\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files (x86)\The weDownload Manager
Folder Deleted : C:\Users\New User\AppData\LocalLow\The weDownload Manager
File Deleted : C:\Windows\Tasks\The weDownload Manager-codedownloader.job
File Deleted : C:\Windows\System32\Tasks\The weDownload Manager-codedownloader
File Deleted : C:\Windows\Tasks\The weDownload Manager-enabler.job
File Deleted : C:\Windows\System32\Tasks\The weDownload Manager-enabler
File Deleted : C:\Windows\Tasks\The weDownload Manager-firefoxinstaller.job
File Deleted : C:\Windows\System32\Tasks\The weDownload Manager-firefoxinstaller
File Deleted : C:\Windows\Tasks\The weDownload Manager-updater.job
File Deleted : C:\Windows\System32\Tasks\The weDownload Manager-updater

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0049074.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0049074.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0049074.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0049074.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550455905574}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660466906674}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{44444444-4444-4444-4444-440444904474}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550455905574}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660466906674}
Key Deleted : HKCU\Software\installedbrowserextensions
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\The weDownload Manager
Key Deleted : HKLM\Software\The weDownload Manager
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\The weDownload Manager

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\New User\AppData\Roaming\Mozilla\Firefox\Profiles\sts0t14q.default\prefs.js ]


-\\ Google Chrome v32.0.1700.102

[ File : C:\Users\New User\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [400 octets] - [27/01/2014 22:33:15]
AdwCleaner[R1].txt - [1648 octets] - [27/01/2014 22:40:57]
AdwCleaner[R2].txt - [958 octets] - [27/01/2014 22:56:26]
AdwCleaner[R3].txt - [1077 octets] - [27/01/2014 23:19:16]
AdwCleaner[R4].txt - [1198 octets] - [28/01/2014 02:22:49]
AdwCleaner[R5].txt - [1318 octets] - [29/01/2014 18:58:42]
AdwCleaner[R6].txt - [3346 octets] - [01/02/2014 09:40:03]
AdwCleaner[S0].txt - [1727 octets] - [27/01/2014 22:51:47]
AdwCleaner[S1].txt - [1018 octets] - [27/01/2014 23:01:28]
AdwCleaner[S2].txt - [1140 octets] - [27/01/2014 23:21:39]
AdwCleaner[S3].txt - [1260 octets] - [28/01/2014 02:41:09]
AdwCleaner[S4].txt - [1380 octets] - [29/01/2014 19:05:55]
AdwCleaner[S5].txt - [3251 octets] - [01/02/2014 09:40:44]

########## EOF - C:\AdwCleaner\AdwCleaner[S5].txt - [3311 octets] ##########

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Professional x64
Ran by New User on Sat 02/01/2014 at  9:48:48.48
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110411901174}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110411901174}



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 02/01/2014 at  9:55:39.37
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Machine does this:

 

Context menu searches (highlight text, right clik, select Search Google for "<highlighted text> from context window directs to "Start Page" by ixquick with some kind of jacked-up Google looking content.I use Google as a start page, which appears normal and does not open in a "Start Page" by ixquick frame.

 

Machine feels generally a bit sluggish.

 

Please advise, and thanks.


Edited by Altosax, 01 February 2014 - 01:10 PM.


#4 gringo_pr

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Posted 01 February 2014 - 01:29 PM


Hello Altosax,

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Altosax

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Posted 01 February 2014 - 02:08 PM

Combofix log:

 

ComboFix 14-02-01.01 - New User 02/01/2014  10:38:21.1.2 - x64
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3063.2114 [GMT -8:00]
Running from: c:\users\New User\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\New User\AppData\Roaming\6710B
c:\users\New User\AppData\Roaming\6710B\coinutil.dll
c:\users\New User\AppData\Roaming\6710B\miner.dll
c:\users\New User\AppData\Roaming\6710B\mpir.dll
c:\users\New User\AppData\Roaming\6710B\New User.exe
c:\users\New User\AppData\Roaming\6710B\phatk.cl
c:\users\New User\AppData\Roaming\6710B\scrypt.cl
c:\users\New User\AppData\Roaming\6710B\usft_ext.dll
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-01 to 2014-02-01  )))))))))))))))))))))))))))))))
.
.
2014-02-01 18:45 . 2014-02-01 18:45    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-02-01 06:37 . 2014-02-01 06:37    388096    ----a-r-    c:\users\New User\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2014-02-01 06:37 . 2014-02-01 06:37    --------    d-----w-    c:\program files (x86)\Trend Micro
2014-02-01 06:12 . 2013-12-04 03:28    10315576    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{12CD8C99-FFE0-47A7-8531-113098CC7075}\mpengine.dll
2014-01-31 04:35 . 2013-12-04 03:28    10315576    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-01-30 04:13 . 2014-01-30 04:13    32512    ----a-w-    c:\windows\system32\drivers\hitmanpro37.sys
2014-01-30 04:02 . 2014-01-30 04:12    --------    d-----w-    c:\programdata\HitmanPro
2014-01-30 03:28 . 2014-01-30 03:29    --------    d-----w-    c:\program files (x86)\Google
2014-01-30 03:28 . 2014-01-30 03:30    --------    d-----w-    c:\users\New User\AppData\Local\Google
2014-01-28 10:14 . 2014-01-28 10:14    --------    d-----w-    c:\windows\ERUNT
2014-01-28 07:44 . 2014-01-28 07:44    --------    d-----w-    c:\program files (x86)\ESET
2014-01-28 06:33 . 2014-02-01 17:40    --------    d-----w-    C:\AdwCleaner
2014-01-28 05:09 . 2014-01-28 05:09    --------    d-----w-    c:\users\New User\AppData\Roaming\Malwarebytes
2014-01-28 05:08 . 2014-01-28 05:08    --------    d-----w-    c:\programdata\Malwarebytes
2014-01-28 05:08 . 2013-04-04 22:50    25928    ----a-w-    c:\windows\system32\drivers\mbam.sys
2014-01-28 05:08 . 2014-01-28 05:08    --------    d-----w-    c:\program files (x86)\Malwarebytes' Anti-Malware
2014-01-23 10:11 . 2013-10-19 04:44    965000    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3E9BCDF8-A1A6-4AAA-8FB1-960F9C247843}\gapaengine.dll
2014-01-19 12:12 . 2009-07-14 01:40    83968    ----a-w-    c:\windows\system32\Spool\prtprocs\x64\CNBPP3.DLL
2014-01-15 04:44 . 2013-11-27 01:41    343040    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2014-01-15 04:44 . 2013-11-27 01:41    99840    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2014-01-15 04:44 . 2013-11-27 01:41    53248    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2014-01-15 04:44 . 2013-11-27 01:41    325120    ----a-w-    c:\windows\system32\drivers\usbport.sys
2014-01-15 04:44 . 2013-11-27 01:41    25600    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2014-01-15 04:44 . 2013-11-27 01:41    30720    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2014-01-15 04:44 . 2013-11-27 01:41    7808    ----a-w-    c:\windows\system32\drivers\usbd.sys
2014-01-15 04:44 . 2013-11-26 10:32    3156480    ----a-w-    c:\windows\system32\win32k.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-01-19 07:33 . 2010-11-21 03:27    270496    ------w-    c:\windows\system32\MpSigStub.exe
2014-01-15 11:01 . 2013-05-13 04:29    86054176    ----a-w-    c:\windows\system32\MRT.exe
2013-11-26 11:54 . 2013-12-11 05:58    23183360    ----a-w-    c:\windows\system32\mshtml.dll
2013-11-26 11:05 . 2013-11-26 11:05    940032    ----a-w-    c:\windows\system32\MsSpellCheckingFacility.exe
2013-11-26 11:05 . 2013-11-26 11:05    194048    ----a-w-    c:\windows\SysWow64\elshyph.dll
2013-11-26 11:05 . 2013-11-26 11:05    71680    ----a-w-    c:\windows\SysWow64\RegisterIEPKEYs.exe
2013-11-26 11:05 . 2013-11-26 11:05    645120    ----a-w-    c:\windows\SysWow64\jsIntl.dll
2013-11-26 11:05 . 2013-11-26 11:05    235008    ----a-w-    c:\windows\system32\elshyph.dll
2013-11-26 11:05 . 2013-11-26 11:05    182272    ----a-w-    c:\windows\SysWow64\msls31.dll
2013-11-26 11:05 . 2013-11-26 11:05    34816    ----a-w-    c:\windows\SysWow64\JavaScriptCollectionAgent.dll
2013-11-26 11:05 . 2013-11-26 11:05    62464    ----a-w-    c:\windows\SysWow64\tdc.ocx
2013-11-26 11:05 . 2013-11-26 11:05    337408    ----a-w-    c:\windows\SysWow64\html.iec
2013-11-26 11:05 . 2013-11-26 11:05    24576    ----a-w-    c:\windows\SysWow64\licmgr10.dll
2013-11-26 11:05 . 2013-11-26 11:05    61952    ----a-w-    c:\windows\SysWow64\iesetup.dll
2013-11-26 11:05 . 2013-11-26 11:05    151552    ----a-w-    c:\windows\SysWow64\iexpress.exe
2013-11-26 11:05 . 2013-11-26 11:05    139264    ----a-w-    c:\windows\SysWow64\wextract.exe
2013-11-26 11:05 . 2013-11-26 11:05    1051136    ----a-w-    c:\windows\SysWow64\mshtmlmedia.dll
2013-11-26 11:05 . 2013-11-26 11:05    454656    ----a-w-    c:\windows\SysWow64\vbscript.dll
2013-11-26 11:05 . 2013-11-26 11:05    61952    ----a-w-    c:\windows\SysWow64\MshtmlDac.dll
2013-11-26 11:05 . 2013-11-26 11:05    51200    ----a-w-    c:\windows\SysWow64\ieetwproxystub.dll
2013-11-26 11:05 . 2013-11-26 11:05    36352    ----a-w-    c:\windows\SysWow64\imgutil.dll
2013-11-26 11:05 . 2013-11-26 11:05    13312    ----a-w-    c:\windows\SysWow64\mshta.exe
2013-11-26 11:05 . 2013-11-26 11:05    112128    ----a-w-    c:\windows\SysWow64\ieUnatt.exe
2013-11-26 11:05 . 2013-11-26 11:05    111616    ----a-w-    c:\windows\SysWow64\IEAdvpack.dll
2013-11-26 11:05 . 2013-11-26 11:05    86016    ----a-w-    c:\windows\SysWow64\iesysprep.dll
2013-11-26 11:05 . 2013-11-26 11:05    74240    ----a-w-    c:\windows\SysWow64\SetIEInstalledDate.exe
2013-11-26 11:05 . 2013-11-26 11:05    48640    ----a-w-    c:\windows\SysWow64\mshtmler.dll
2013-11-26 11:05 . 2013-11-26 11:05    942592    ----a-w-    c:\windows\system32\jsIntl.dll
2013-11-26 11:05 . 2013-11-26 11:05    86016    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-11-26 11:05 . 2013-11-26 11:05    247808    ----a-w-    c:\windows\system32\msls31.dll
2013-11-26 11:05 . 2013-11-26 11:05    52224    ----a-w-    c:\windows\system32\msfeedsbs.dll
2013-11-26 11:05 . 2013-11-26 11:05    195584    ----a-w-    c:\windows\system32\msrating.dll
2013-11-26 11:05 . 2013-11-26 11:05    13312    ----a-w-    c:\windows\system32\msfeedssync.exe
2013-11-26 11:05 . 2013-11-26 11:05    90112    ----a-w-    c:\windows\system32\SetIEInstalledDate.exe
2013-11-26 11:05 . 2013-11-26 11:05    48640    ----a-w-    c:\windows\system32\mshtmler.dll
2013-11-26 11:05 . 2013-11-26 11:05    131072    ----a-w-    c:\windows\system32\IEAdvpack.dll
2013-11-26 11:05 . 2013-11-26 11:05    105984    ----a-w-    c:\windows\system32\iesysprep.dll
2013-11-26 11:05 . 2013-11-26 11:05    77312    ----a-w-    c:\windows\system32\tdc.ocx
2013-11-26 11:05 . 2013-11-26 11:05    413696    ----a-w-    c:\windows\system32\html.iec
2013-11-26 11:05 . 2013-11-26 11:05    40448    ----a-w-    c:\windows\system32\JavaScriptCollectionAgent.dll
2013-11-26 11:05 . 2013-11-26 11:05    296960    ----a-w-    c:\windows\system32\dxtrans.dll
2013-11-26 11:05 . 2013-11-26 11:05    453120    ----a-w-    c:\windows\system32\dxtmsft.dll
2013-11-26 11:05 . 2013-11-26 11:05    81408    ----a-w-    c:\windows\system32\icardie.dll
2013-11-26 11:05 . 2013-11-26 11:05    616104    ----a-w-    c:\windows\system32\ieapfltr.dat
2013-11-26 11:05 . 2013-11-26 11:05    263376    ----a-w-    c:\windows\system32\iedkcs32.dll
2013-11-26 11:05 . 2013-11-26 11:05    235520    ----a-w-    c:\windows\system32\url.dll
2013-11-26 11:05 . 2013-11-26 11:05    1228800    ----a-w-    c:\windows\system32\mshtmlmedia.dll
2013-11-26 11:05 . 2013-11-26 11:05    84992    ----a-w-    c:\windows\system32\mshtmled.dll
2013-11-26 11:05 . 2013-11-26 11:05    626176    ----a-w-    c:\windows\system32\msfeeds.dll
2013-11-26 11:05 . 2013-11-26 11:05    548352    ----a-w-    c:\windows\system32\vbscript.dll
2013-11-26 11:05 . 2013-11-26 11:05    30208    ----a-w-    c:\windows\system32\licmgr10.dll
2013-11-26 11:05 . 2013-11-26 11:05    243200    ----a-w-    c:\windows\system32\webcheck.dll
2013-11-26 11:05 . 2013-11-26 11:05    167424    ----a-w-    c:\windows\system32\iexpress.exe
2013-11-26 11:05 . 2013-11-26 11:05    143872    ----a-w-    c:\windows\system32\wextract.exe
2013-11-26 11:05 . 2013-11-26 11:05    101376    ----a-w-    c:\windows\system32\inseng.dll
2013-11-26 11:05 . 2013-11-26 11:05    83968    ----a-w-    c:\windows\system32\MshtmlDac.dll
2013-11-26 11:05 . 2013-11-26 11:05    774144    ----a-w-    c:\windows\system32\jscript.dll
2013-11-26 11:05 . 2013-11-26 11:05    62464    ----a-w-    c:\windows\system32\pngfilt.dll
2013-11-26 11:05 . 2013-11-26 11:05    48128    ----a-w-    c:\windows\system32\imgutil.dll
2013-11-26 11:05 . 2013-11-26 11:05    147968    ----a-w-    c:\windows\system32\occache.dll
2013-11-26 11:05 . 2013-11-26 11:05    13824    ----a-w-    c:\windows\system32\mshta.exe
2013-11-26 11:05 . 2013-11-26 11:05    135680    ----a-w-    c:\windows\system32\iepeers.dll
2013-11-26 11:02 . 2013-11-26 11:02    878080    ----a-w-    c:\windows\system32\advapi32.dll
2013-11-26 11:02 . 2013-11-26 11:02    859648    ----a-w-    c:\windows\system32\tdh.dll
2013-11-26 11:02 . 2013-11-26 11:02    7680    ----a-w-    c:\windows\SysWow64\instnm.exe
2013-11-26 11:02 . 2013-11-26 11:02    5549504    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-11-26 11:02 . 2013-11-26 11:02    5120    ----a-w-    c:\windows\SysWow64\wow32.dll
2013-11-26 11:02 . 2013-11-26 11:02    44032    ----a-w-    c:\windows\apppatch\acwow64.dll
2013-11-26 11:02 . 2013-11-26 11:02    3969472    ----a-w-    c:\windows\SysWow64\ntkrnlpa.exe
2013-11-26 11:02 . 2013-11-26 11:02    3914176    ----a-w-    c:\windows\SysWow64\ntoskrnl.exe
2013-11-26 11:02 . 2013-11-26 11:02    362496    ----a-w-    c:\windows\system32\wow64win.dll
2013-11-26 11:02 . 2013-11-26 11:02    25600    ----a-w-    c:\windows\SysWow64\setup16.exe
2013-11-26 11:02 . 2013-11-26 11:02    243712    ----a-w-    c:\windows\system32\wow64.dll
2013-11-26 11:02 . 2013-11-26 11:02    2048    ----a-w-    c:\windows\SysWow64\user.exe
2013-11-26 11:02 . 2013-11-26 11:02    1732032    ----a-w-    c:\windows\system32\ntdll.dll
2013-11-26 11:02 . 2013-11-26 11:02    16384    ----a-w-    c:\windows\system32\ntvdm64.dll
2013-11-26 11:02 . 2013-11-26 11:02    14336    ----a-w-    c:\windows\SysWow64\ntvdm64.dll
2013-11-26 11:02 . 2013-11-26 11:02    13312    ----a-w-    c:\windows\system32\wow64cpu.dll
2013-11-26 11:02 . 2013-11-26 11:02    640512    ----a-w-    c:\windows\SysWow64\advapi32.dll
2013-11-26 11:02 . 2013-11-26 11:02    619520    ----a-w-    c:\windows\SysWow64\tdh.dll
2013-11-26 11:02 . 2013-11-26 11:02    1292192    ----a-w-    c:\windows\SysWow64\ntdll.dll
2013-11-26 11:01 . 2013-11-26 11:01    1903552    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-11-26 11:01 . 2013-11-26 11:01    327168    ----a-w-    c:\windows\system32\mswsock.dll
2013-11-26 11:01 . 2013-11-26 11:01    231424    ----a-w-    c:\windows\SysWow64\mswsock.dll
2013-11-26 11:01 . 2013-11-26 11:01    1887232    ----a-w-    c:\windows\system32\d3d11.dll
2013-11-26 11:01 . 2013-11-26 11:01    1505280    ----a-w-    c:\windows\SysWow64\d3d11.dll
2013-11-26 10:19 . 2013-12-11 05:59    2724864    ----a-w-    c:\windows\system32\mshtml.tlb
2013-11-26 10:18 . 2013-12-11 05:59    4096    ----a-w-    c:\windows\system32\ieetwcollectorres.dll
2013-11-26 09:48 . 2013-12-11 05:58    66048    ----a-w-    c:\windows\system32\iesetup.dll
2013-11-26 09:46 . 2013-12-11 05:58    48640    ----a-w-    c:\windows\system32\ieetwproxystub.dll
2013-11-26 09:41 . 2013-12-11 05:58    2764288    ----a-w-    c:\windows\system32\iertutil.dll
2013-11-26 09:29 . 2013-12-11 05:58    53760    ----a-w-    c:\windows\system32\jsproxy.dll
2013-11-26 09:27 . 2013-12-11 05:58    33792    ----a-w-    c:\windows\system32\iernonce.dll
2013-11-26 09:23 . 2013-12-11 05:59    2724864    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-11-26 09:21 . 2013-12-11 05:58    574976    ----a-w-    c:\windows\system32\ieui.dll
2013-11-26 09:18 . 2013-12-11 05:58    139264    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-11-26 09:18 . 2013-12-11 05:58    111616    ----a-w-    c:\windows\system32\ieetwcollector.exe
2013-11-26 09:16 . 2013-12-11 05:58    708608    ----a-w-    c:\windows\system32\jscript9diag.dll
2013-11-26 08:57 . 2013-12-11 05:58    218624    ----a-w-    c:\windows\system32\ie4uinit.exe
2013-11-26 08:35 . 2013-12-11 05:58    5769216    ----a-w-    c:\windows\system32\jscript9.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"uTorrent"="c:\users\New User\AppData\Roaming\uTorrent\uTorrent.exe" [2013-12-16 1342032]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-05-11 958576]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 BstHdAndroidSvc;BlueStacks Android Service;c:\program files (x86)\BlueStacks\HD-Service.exe BstHdAndroidSvc Android;c:\program files (x86)\BlueStacks\HD-Service.exe BstHdAndroidSvc Android [x]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [x]
R3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [x]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys;c:\windows\SYSNATIVE\drivers\dmvsc.sys [x]
R3 hitmanpro37;HitmanPro 3.7 Support Driver;c:\windows\system32\drivers\hitmanpro37.sys;c:\windows\SYSNATIVE\drivers\hitmanpro37.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 BstHdDrv;BlueStacks Hypervisor;c:\program files (x86)\BlueStacks\HD-Hypervisor-amd64.sys;c:\program files (x86)\BlueStacks\HD-Hypervisor-amd64.sys [x]
S2 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;c:\program files (x86)\BlueStacks\HD-LogRotatorService.exe;c:\program files (x86)\BlueStacks\HD-LogRotatorService.exe [x]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe;c:\windows\SYSNATIVE\Hpservice.exe [x]
S2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [x]
S3 ATSwpWDF;AuthenTec TruePrint WBF Driver;c:\windows\system32\DRIVERS\ATSwpWDF.sys;c:\windows\SYSNATIVE\DRIVERS\ATSwpWDF.sys [x]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\netw5v64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-01-30 03:29    1211672    ----a-w-    c:\program files (x86)\Google\Chrome\Application\32.0.1700.102\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2014-01-30 03:28]
.
2014-02-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2014-01-30 03:28]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-24 165912]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-24 385560]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-24 363544]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-24 1266912]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 71.9.127.107 68.190.192.35 24.205.224.36
FF - ProfilePath - c:\users\New User\AppData\Roaming\Mozilla\Firefox\Profiles\sts0t14q.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://startpage.com
FF - ExtSQL: 2013-12-12 23:02; jid1-ZAdIEUB7XOzOJw@jetpack; c:\users\New User\AppData\Roaming\Mozilla\Firefox\Profiles\sts0t14q.default\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi
.
- - - - ORPHANS REMOVED - - - -
.
Notify-SDWinLogon - SDWinLogon.dll
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
BHO-{11111111-1111-1111-1111-110411901174} - c:\program files (x86)\The weDownload Manager\The weDownload Manager-bho64.dll
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\BlueStacks]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-02-01  10:51:44
ComboFix-quarantined-files.txt  2014-02-01 18:51
.
Pre-Run: 7,952,850,944 bytes free
Post-Run: 7,675,568,128 bytes free
.
- - End Of File - - B4F7D4636E4E65F3EB99AC2E2F49CE62
A36C5E4F47E84449FF07ED3517B43A31
 

Hello, Context menu searches of highlighted text still produce unwanted "Start Page" by ixquick jive page with Google looking content. Google searches from home page (mine is set as "Google" produce search results without any "Startpage" hokum. Thanks for helping here. Guess not quite out of the woods yet.



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:06 PM

Posted 01 February 2014 - 06:37 PM


Hello Altosax

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Folder::
FF - ProfilePath - c:\users\New User\AppData\Roaming\Mozilla\Firefox\Profiles\sts0t14q.default\
FF - prefs.js: browser.startup.homepage - hxxp://startpage.com

 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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#7 Altosax

Altosax
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Posted 01 February 2014 - 10:03 PM

report from combofix:

 

ComboFix 14-02-01.01 - New User 02/01/2014  18:43:49.2.2 - x64
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3063.1977 [GMT -8:00]
Running from: c:\users\New User\Downloads\ComboFix.exe
Command switches used :: c:\users\New User\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-01-02 to 2014-02-02  )))))))))))))))))))))))))))))))
.
.
2014-02-02 02:48 . 2014-02-02 02:48    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-02-01 06:37 . 2014-02-01 06:37    388096    ----a-r-    c:\users\New User\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2014-02-01 06:37 . 2014-02-01 06:37    --------    d-----w-    c:\program files (x86)\Trend Micro
2014-02-01 06:12 . 2013-12-04 03:28    10315576    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{12CD8C99-FFE0-47A7-8531-113098CC7075}\mpengine.dll
2014-01-31 04:35 . 2013-12-04 03:28    10315576    ----a-w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-01-30 04:13 . 2014-01-30 04:13    32512    ----a-w-    c:\windows\system32\drivers\hitmanpro37.sys
2014-01-30 04:02 . 2014-01-30 04:12    --------    d-----w-    c:\programdata\HitmanPro
2014-01-30 03:28 . 2014-01-30 03:29    --------    d-----w-    c:\program files (x86)\Google
2014-01-30 03:28 . 2014-01-30 03:30    --------    d-----w-    c:\users\New User\AppData\Local\Google
2014-01-28 10:14 . 2014-01-28 10:14    --------    d-----w-    c:\windows\ERUNT
2014-01-28 07:44 . 2014-01-28 07:44    --------    d-----w-    c:\program files (x86)\ESET
2014-01-28 06:33 . 2014-02-01 17:40    --------    d-----w-    C:\AdwCleaner
2014-01-28 05:09 . 2014-01-28 05:09    --------    d-----w-    c:\users\New User\AppData\Roaming\Malwarebytes
2014-01-28 05:08 . 2014-01-28 05:08    --------    d-----w-    c:\programdata\Malwarebytes
2014-01-28 05:08 . 2013-04-04 22:50    25928    ----a-w-    c:\windows\system32\drivers\mbam.sys
2014-01-28 05:08 . 2014-01-28 05:08    --------    d-----w-    c:\program files (x86)\Malwarebytes' Anti-Malware
2014-01-23 10:11 . 2013-10-19 04:44    965000    ------w-    c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3E9BCDF8-A1A6-4AAA-8FB1-960F9C247843}\gapaengine.dll
2014-01-19 12:12 . 2009-07-14 01:40    83968    ----a-w-    c:\windows\system32\Spool\prtprocs\x64\CNBPP3.DLL
2014-01-15 04:44 . 2013-11-27 01:41    343040    ----a-w-    c:\windows\system32\drivers\usbhub.sys
2014-01-15 04:44 . 2013-11-27 01:41    99840    ----a-w-    c:\windows\system32\drivers\usbccgp.sys
2014-01-15 04:44 . 2013-11-27 01:41    53248    ----a-w-    c:\windows\system32\drivers\usbehci.sys
2014-01-15 04:44 . 2013-11-27 01:41    325120    ----a-w-    c:\windows\system32\drivers\usbport.sys
2014-01-15 04:44 . 2013-11-27 01:41    25600    ----a-w-    c:\windows\system32\drivers\usbohci.sys
2014-01-15 04:44 . 2013-11-27 01:41    30720    ----a-w-    c:\windows\system32\drivers\usbuhci.sys
2014-01-15 04:44 . 2013-11-27 01:41    7808    ----a-w-    c:\windows\system32\drivers\usbd.sys
2014-01-15 04:44 . 2013-11-26 10:32    3156480    ----a-w-    c:\windows\system32\win32k.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-01-19 07:33 . 2010-11-21 03:27    270496    ------w-    c:\windows\system32\MpSigStub.exe
2014-01-15 11:01 . 2013-05-13 04:29    86054176    ----a-w-    c:\windows\system32\MRT.exe
2013-11-26 11:54 . 2013-12-11 05:58    23183360    ----a-w-    c:\windows\system32\mshtml.dll
2013-11-26 11:05 . 2013-11-26 11:05    940032    ----a-w-    c:\windows\system32\MsSpellCheckingFacility.exe
2013-11-26 11:05 . 2013-11-26 11:05    194048    ----a-w-    c:\windows\SysWow64\elshyph.dll
2013-11-26 11:05 . 2013-11-26 11:05    71680    ----a-w-    c:\windows\SysWow64\RegisterIEPKEYs.exe
2013-11-26 11:05 . 2013-11-26 11:05    645120    ----a-w-    c:\windows\SysWow64\jsIntl.dll
2013-11-26 11:05 . 2013-11-26 11:05    235008    ----a-w-    c:\windows\system32\elshyph.dll
2013-11-26 11:05 . 2013-11-26 11:05    182272    ----a-w-    c:\windows\SysWow64\msls31.dll
2013-11-26 11:05 . 2013-11-26 11:05    34816    ----a-w-    c:\windows\SysWow64\JavaScriptCollectionAgent.dll
2013-11-26 11:05 . 2013-11-26 11:05    62464    ----a-w-    c:\windows\SysWow64\tdc.ocx
2013-11-26 11:05 . 2013-11-26 11:05    337408    ----a-w-    c:\windows\SysWow64\html.iec
2013-11-26 11:05 . 2013-11-26 11:05    24576    ----a-w-    c:\windows\SysWow64\licmgr10.dll
2013-11-26 11:05 . 2013-11-26 11:05    61952    ----a-w-    c:\windows\SysWow64\iesetup.dll
2013-11-26 11:05 . 2013-11-26 11:05    151552    ----a-w-    c:\windows\SysWow64\iexpress.exe
2013-11-26 11:05 . 2013-11-26 11:05    139264    ----a-w-    c:\windows\SysWow64\wextract.exe
2013-11-26 11:05 . 2013-11-26 11:05    1051136    ----a-w-    c:\windows\SysWow64\mshtmlmedia.dll
2013-11-26 11:05 . 2013-11-26 11:05    454656    ----a-w-    c:\windows\SysWow64\vbscript.dll
2013-11-26 11:05 . 2013-11-26 11:05    61952    ----a-w-    c:\windows\SysWow64\MshtmlDac.dll
2013-11-26 11:05 . 2013-11-26 11:05    51200    ----a-w-    c:\windows\SysWow64\ieetwproxystub.dll
2013-11-26 11:05 . 2013-11-26 11:05    36352    ----a-w-    c:\windows\SysWow64\imgutil.dll
2013-11-26 11:05 . 2013-11-26 11:05    13312    ----a-w-    c:\windows\SysWow64\mshta.exe
2013-11-26 11:05 . 2013-11-26 11:05    112128    ----a-w-    c:\windows\SysWow64\ieUnatt.exe
2013-11-26 11:05 . 2013-11-26 11:05    111616    ----a-w-    c:\windows\SysWow64\IEAdvpack.dll
2013-11-26 11:05 . 2013-11-26 11:05    86016    ----a-w-    c:\windows\SysWow64\iesysprep.dll
2013-11-26 11:05 . 2013-11-26 11:05    74240    ----a-w-    c:\windows\SysWow64\SetIEInstalledDate.exe
2013-11-26 11:05 . 2013-11-26 11:05    48640    ----a-w-    c:\windows\SysWow64\mshtmler.dll
2013-11-26 11:05 . 2013-11-26 11:05    942592    ----a-w-    c:\windows\system32\jsIntl.dll
2013-11-26 11:05 . 2013-11-26 11:05    86016    ----a-w-    c:\windows\system32\RegisterIEPKEYs.exe
2013-11-26 11:05 . 2013-11-26 11:05    247808    ----a-w-    c:\windows\system32\msls31.dll
2013-11-26 11:05 . 2013-11-26 11:05    52224    ----a-w-    c:\windows\system32\msfeedsbs.dll
2013-11-26 11:05 . 2013-11-26 11:05    195584    ----a-w-    c:\windows\system32\msrating.dll
2013-11-26 11:05 . 2013-11-26 11:05    13312    ----a-w-    c:\windows\system32\msfeedssync.exe
2013-11-26 11:05 . 2013-11-26 11:05    90112    ----a-w-    c:\windows\system32\SetIEInstalledDate.exe
2013-11-26 11:05 . 2013-11-26 11:05    48640    ----a-w-    c:\windows\system32\mshtmler.dll
2013-11-26 11:05 . 2013-11-26 11:05    131072    ----a-w-    c:\windows\system32\IEAdvpack.dll
2013-11-26 11:05 . 2013-11-26 11:05    105984    ----a-w-    c:\windows\system32\iesysprep.dll
2013-11-26 11:05 . 2013-11-26 11:05    77312    ----a-w-    c:\windows\system32\tdc.ocx
2013-11-26 11:05 . 2013-11-26 11:05    413696    ----a-w-    c:\windows\system32\html.iec
2013-11-26 11:05 . 2013-11-26 11:05    40448    ----a-w-    c:\windows\system32\JavaScriptCollectionAgent.dll
2013-11-26 11:05 . 2013-11-26 11:05    296960    ----a-w-    c:\windows\system32\dxtrans.dll
2013-11-26 11:05 . 2013-11-26 11:05    453120    ----a-w-    c:\windows\system32\dxtmsft.dll
2013-11-26 11:05 . 2013-11-26 11:05    81408    ----a-w-    c:\windows\system32\icardie.dll
2013-11-26 11:05 . 2013-11-26 11:05    616104    ----a-w-    c:\windows\system32\ieapfltr.dat
2013-11-26 11:05 . 2013-11-26 11:05    263376    ----a-w-    c:\windows\system32\iedkcs32.dll
2013-11-26 11:05 . 2013-11-26 11:05    235520    ----a-w-    c:\windows\system32\url.dll
2013-11-26 11:05 . 2013-11-26 11:05    1228800    ----a-w-    c:\windows\system32\mshtmlmedia.dll
2013-11-26 11:05 . 2013-11-26 11:05    84992    ----a-w-    c:\windows\system32\mshtmled.dll
2013-11-26 11:05 . 2013-11-26 11:05    626176    ----a-w-    c:\windows\system32\msfeeds.dll
2013-11-26 11:05 . 2013-11-26 11:05    548352    ----a-w-    c:\windows\system32\vbscript.dll
2013-11-26 11:05 . 2013-11-26 11:05    30208    ----a-w-    c:\windows\system32\licmgr10.dll
2013-11-26 11:05 . 2013-11-26 11:05    243200    ----a-w-    c:\windows\system32\webcheck.dll
2013-11-26 11:05 . 2013-11-26 11:05    167424    ----a-w-    c:\windows\system32\iexpress.exe
2013-11-26 11:05 . 2013-11-26 11:05    143872    ----a-w-    c:\windows\system32\wextract.exe
2013-11-26 11:05 . 2013-11-26 11:05    101376    ----a-w-    c:\windows\system32\inseng.dll
2013-11-26 11:05 . 2013-11-26 11:05    83968    ----a-w-    c:\windows\system32\MshtmlDac.dll
2013-11-26 11:05 . 2013-11-26 11:05    774144    ----a-w-    c:\windows\system32\jscript.dll
2013-11-26 11:05 . 2013-11-26 11:05    62464    ----a-w-    c:\windows\system32\pngfilt.dll
2013-11-26 11:05 . 2013-11-26 11:05    48128    ----a-w-    c:\windows\system32\imgutil.dll
2013-11-26 11:05 . 2013-11-26 11:05    147968    ----a-w-    c:\windows\system32\occache.dll
2013-11-26 11:05 . 2013-11-26 11:05    13824    ----a-w-    c:\windows\system32\mshta.exe
2013-11-26 11:05 . 2013-11-26 11:05    135680    ----a-w-    c:\windows\system32\iepeers.dll
2013-11-26 11:02 . 2013-11-26 11:02    878080    ----a-w-    c:\windows\system32\advapi32.dll
2013-11-26 11:02 . 2013-11-26 11:02    859648    ----a-w-    c:\windows\system32\tdh.dll
2013-11-26 11:02 . 2013-11-26 11:02    7680    ----a-w-    c:\windows\SysWow64\instnm.exe
2013-11-26 11:02 . 2013-11-26 11:02    5549504    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-11-26 11:02 . 2013-11-26 11:02    5120    ----a-w-    c:\windows\SysWow64\wow32.dll
2013-11-26 11:02 . 2013-11-26 11:02    44032    ----a-w-    c:\windows\apppatch\acwow64.dll
2013-11-26 11:02 . 2013-11-26 11:02    3969472    ----a-w-    c:\windows\SysWow64\ntkrnlpa.exe
2013-11-26 11:02 . 2013-11-26 11:02    3914176    ----a-w-    c:\windows\SysWow64\ntoskrnl.exe
2013-11-26 11:02 . 2013-11-26 11:02    362496    ----a-w-    c:\windows\system32\wow64win.dll
2013-11-26 11:02 . 2013-11-26 11:02    25600    ----a-w-    c:\windows\SysWow64\setup16.exe
2013-11-26 11:02 . 2013-11-26 11:02    243712    ----a-w-    c:\windows\system32\wow64.dll
2013-11-26 11:02 . 2013-11-26 11:02    2048    ----a-w-    c:\windows\SysWow64\user.exe
2013-11-26 11:02 . 2013-11-26 11:02    1732032    ----a-w-    c:\windows\system32\ntdll.dll
2013-11-26 11:02 . 2013-11-26 11:02    16384    ----a-w-    c:\windows\system32\ntvdm64.dll
2013-11-26 11:02 . 2013-11-26 11:02    14336    ----a-w-    c:\windows\SysWow64\ntvdm64.dll
2013-11-26 11:02 . 2013-11-26 11:02    13312    ----a-w-    c:\windows\system32\wow64cpu.dll
2013-11-26 11:02 . 2013-11-26 11:02    640512    ----a-w-    c:\windows\SysWow64\advapi32.dll
2013-11-26 11:02 . 2013-11-26 11:02    619520    ----a-w-    c:\windows\SysWow64\tdh.dll
2013-11-26 11:02 . 2013-11-26 11:02    1292192    ----a-w-    c:\windows\SysWow64\ntdll.dll
2013-11-26 11:01 . 2013-11-26 11:01    1903552    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-11-26 11:01 . 2013-11-26 11:01    327168    ----a-w-    c:\windows\system32\mswsock.dll
2013-11-26 11:01 . 2013-11-26 11:01    231424    ----a-w-    c:\windows\SysWow64\mswsock.dll
2013-11-26 11:01 . 2013-11-26 11:01    1887232    ----a-w-    c:\windows\system32\d3d11.dll
2013-11-26 11:01 . 2013-11-26 11:01    1505280    ----a-w-    c:\windows\SysWow64\d3d11.dll
2013-11-26 10:19 . 2013-12-11 05:59    2724864    ----a-w-    c:\windows\system32\mshtml.tlb
2013-11-26 10:18 . 2013-12-11 05:59    4096    ----a-w-    c:\windows\system32\ieetwcollectorres.dll
2013-11-26 09:48 . 2013-12-11 05:58    66048    ----a-w-    c:\windows\system32\iesetup.dll
2013-11-26 09:46 . 2013-12-11 05:58    48640    ----a-w-    c:\windows\system32\ieetwproxystub.dll
2013-11-26 09:41 . 2013-12-11 05:58    2764288    ----a-w-    c:\windows\system32\iertutil.dll
2013-11-26 09:29 . 2013-12-11 05:58    53760    ----a-w-    c:\windows\system32\jsproxy.dll
2013-11-26 09:27 . 2013-12-11 05:58    33792    ----a-w-    c:\windows\system32\iernonce.dll
2013-11-26 09:23 . 2013-12-11 05:59    2724864    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-11-26 09:21 . 2013-12-11 05:58    574976    ----a-w-    c:\windows\system32\ieui.dll
2013-11-26 09:18 . 2013-12-11 05:58    139264    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-11-26 09:18 . 2013-12-11 05:58    111616    ----a-w-    c:\windows\system32\ieetwcollector.exe
2013-11-26 09:16 . 2013-12-11 05:58    708608    ----a-w-    c:\windows\system32\jscript9diag.dll
2013-11-26 08:57 . 2013-12-11 05:58    218624    ----a-w-    c:\windows\system32\ie4uinit.exe
2013-11-26 08:35 . 2013-12-11 05:58    5769216    ----a-w-    c:\windows\system32\jscript9.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"uTorrent"="c:\users\New User\AppData\Roaming\uTorrent\uTorrent.exe" [2013-12-16 1342032]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-05-11 958576]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 BstHdAndroidSvc;BlueStacks Android Service;c:\program files (x86)\BlueStacks\HD-Service.exe BstHdAndroidSvc Android;c:\program files (x86)\BlueStacks\HD-Service.exe BstHdAndroidSvc Android [x]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [x]
R3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [x]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys;c:\windows\SYSNATIVE\drivers\dmvsc.sys [x]
R3 hitmanpro37;HitmanPro 3.7 Support Driver;c:\windows\system32\drivers\hitmanpro37.sys;c:\windows\SYSNATIVE\drivers\hitmanpro37.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 BstHdDrv;BlueStacks Hypervisor;c:\program files (x86)\BlueStacks\HD-Hypervisor-amd64.sys;c:\program files (x86)\BlueStacks\HD-Hypervisor-amd64.sys [x]
S2 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;c:\program files (x86)\BlueStacks\HD-LogRotatorService.exe;c:\program files (x86)\BlueStacks\HD-LogRotatorService.exe [x]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe;c:\windows\SYSNATIVE\Hpservice.exe [x]
S2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [x]
S3 ATSwpWDF;AuthenTec TruePrint WBF Driver;c:\windows\system32\DRIVERS\ATSwpWDF.sys;c:\windows\SYSNATIVE\DRIVERS\ATSwpWDF.sys [x]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys;c:\windows\SYSNATIVE\DRIVERS\netw5v64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-01-30 03:29    1211672    ----a-w-    c:\program files (x86)\Google\Chrome\Application\32.0.1700.102\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-02-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2014-01-30 03:28]
.
2014-02-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2014-01-30 03:28]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{11111111-1111-1111-1111-110411901174}]
c:\program files (x86)\The weDownload Manager\The weDownload Manager-bho64.dll [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-24 165912]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-24 385560]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-24 363544]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-24 1266912]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 71.9.127.107 68.190.192.35 24.205.224.36
FF - ProfilePath - c:\users\New User\AppData\Roaming\Mozilla\Firefox\Profiles\sts0t14q.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://startpage.com
FF - ExtSQL: 2013-12-12 23:02; jid1-ZAdIEUB7XOzOJw@jetpack; c:\users\New User\AppData\Roaming\Mozilla\Firefox\Profiles\sts0t14q.default\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi
.
- - - - ORPHANS REMOVED - - - -
.
Notify-SDWinLogon - SDWinLogon.dll
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\BlueStacks]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
   00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-02-01  18:50:01
ComboFix-quarantined-files.txt  2014-02-02 02:50
ComboFix2.txt  2014-02-01 18:51
.
Pre-Run: 7,727,849,472 bytes free
Post-Run: 7,671,009,280 bytes free
.
- - End Of File - - 3F79CECEF091768252AE5D3400D88CC5
A36C5E4F47E84449FF07ED3517B43A31
 

 

Hello Gringo, script placed in Combofix and it ran ok (reeport above). Right clik context search still re-directs to "Startpage" by ixquick page with Google search results looking content on page. Thanks for your help, please advise further.



#8 Altosax

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Posted 02 February 2014 - 02:15 AM

Update:

 

Hello Gringo - As noted above I was no longer getting redirected to "Start Page" by Ixquick when searching from Google (my home page screen) but was getting re-directed when using context search. On a hunch I deleted Google from search engines listed using "manage search engines" drop down command in the search bar at the top of my browser (FF). I then added Google to this list again, so it appears in context menu. Yay! It gave me a clean Google page search result with no re-direct to "Start Page" by Ixquick. Sooo - I may be cured, I do think this machine is kind of sluggish.

 

Do you see any problems in latest posted log I should fix?

 

Thanks for your help.

 

From sunny Pasadena, CA.



#9 gringo_pr

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Posted 02 February 2014 - 09:58 AM


Hello Altosax

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
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#10 Altosax

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Posted 02 February 2014 - 11:34 PM

Ok, here it is:

 

µTorrent
7-Zip 9.22beta
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.03)
BlueStacks App Player
BlueStacks Notification Center
Comical 0.8
EasyObdII Free Software version 2.4.5
ESET Online Scanner v3
foobar2000 v1.2.9
Google Chrome
Google Update Helper
HiJackThis
HP Quick Launch Buttons
KateVoice
Malwarebytes Anti-Malware version 1.75.0.1300
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
NaturalReader11
PL-2303 USB-to-Serial
Private Internet Access Support Files
QLBCASL
Revo Uninstaller 1.95
Spybot - Search & Destroy
VLC media player 2.1.2


#11 gringo_pr

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Posted 03 February 2014 - 03:16 AM


Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • µTorrent

  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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#12 Altosax

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Posted 03 February 2014 - 04:10 AM

MBAM Log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.02.03.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
New User :: 6710B [administrator]

2/3/2014 12:53:49 AM
mbam-log-2014-02-03 (00-53-49).txt

Scan type: Quick scan
Scan options enabled: Startup | Registry | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Memory | File System | Heuristics/Extra | P2P
Objects scanned: 20465
Time elapsed: 6 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

HiJack This Log:

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:06:41 AM, on 2/3/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\New User\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: {ae07101b-46d4-4a98-af68-0333ea26e113} - {127AD70F-B2B7-4f6a-ACD9-C7B1FE48C8C0} - C:\Windows\syswow64\MsiExec.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: BlueStacks Android Service (BstHdAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-Service.exe
O23 - Service: BlueStacks Log Rotator Service (BstHdLogRotatorSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6070 bytes

Gringo:

 

Seems running ok. Thanks

Now attempting to post HJT log in topic "Information and Logs".

 

Edit: <uh, can't find a topic called "Information and Logs">
 


Edited by Altosax, 03 February 2014 - 04:17 AM.


#13 gringo_pr

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Posted 03 February 2014 - 12:53 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#14 Altosax

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Posted 04 February 2014 - 04:31 AM

eset scan report

 

C:\AdwCleaner\Quarantine\C\Program Files (x86)\The weDownload Manager\The weDownload Manager-bho64.dll.vir    a variant of Win64/Toolbar.Crossrider.B application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\The weDownload Manager\The weDownload Manager-buttonutil64.dll.vir    probably a variant of Win64/Toolbar.Crossrider.B application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\The weDownload Manager\The weDownload Manager-buttonutil64.exe.vir    a variant of Win64/Toolbar.Crossrider.B application
C:\Qoobox\Quarantine\C\Users\New User\AppData\Roaming\6710B\miner.dll.vir    probably a variant of Win32/BitCoinMiner.H application
C:\Qoobox\Quarantine\C\Users\New User\AppData\Roaming\6710B\New User.exe.vir    a variant of Win32/BitCoinMiner.AL application
C:\Users\New User\Downloads\ccsetup406.exe    Win32/Bundled.Toolbar.Google.D application
 



#15 gringo_pr

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Posted 04 February 2014 - 03:08 PM


Hello Altosax

There are some minor things in your online scan that should be removed.


delete files
  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\New User\Downloads\ccsetup406.exe"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click DelFix.exe.
  • select all options avalible
  • Click the Run button.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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