Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Virus(es)won't let me adjust time/date or run windows update


  • Please log in to reply
27 replies to this topic

#1 Supergirl425

Supergirl425

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:07:53 AM

Posted 31 January 2014 - 02:29 AM

Hi

My Antivirus detected more then 5 viruses.Then the computer froze and I had to manually restart it. I tried running anti-virus again but it wouldn't run this time because "the windows are not up to date." When I double-clicked on the icon to install downloaded updates, nothing happens. I also noticed that the time is two years back. Nothing happens when I try to adjust it.

Is there a hope for this computer? I really need to get some of the files but even clicking on My Documents isn't working! 

I really appreciate any help!



BC AdBot (Login to Remove)

 


#2 Sirawit

Sirawit

    Bleepin' Brony


  • Malware Response Team
  • 4,158 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Thailand
  • Local time:09:53 PM

Posted 31 January 2014 - 12:08 PM

Hi Supergirl425 and welcome to Bleepingcomputer! :)

 

We need to gather some basic information first before we proceeding.

 

1. What version of windows you have?

2. What is your antivirus program?

3. If possible, can you tell me the threat name your antivirus blocks?

4. What icon do you click to install updates? Is it in the taskbar, desktop, start menu, or any other places?

5. Can you run any programs?

 

Thank you.


Edited by Sirawit, 31 January 2014 - 12:12 PM.

If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#3 Supergirl425

Supergirl425
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:07:53 AM

Posted 31 January 2014 - 06:18 PM

Hi! Thank you for your response!

 

The computer is running Windows XP Home

 

The antivirus program is ESEST NOD32 4.0.468.0

 

These are the threats found:

win32/toolbar.zugo

a variant of win32/kryptic.BCXD trojan(there were three of these)

win32/genetik trojan

I tried updating windows from the task bar because it does nothing when I go on control panel and then click windows update

The updates are set to download automatically but when I click to install them nothing happens

I can't run my Computer, my Documents and Internet Explorer

I can run some programs like Rosetta Stone (but it only works sometimes) most of the time nothing happens at all when I try to run any program.


Edited by Supergirl425, 01 February 2014 - 10:30 AM.


#4 Sirawit

Sirawit

    Bleepin' Brony


  • Malware Response Team
  • 4,158 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Thailand
  • Local time:09:53 PM

Posted 01 February 2014 - 12:37 AM

Let's check the windows update first.

Please download microsoft fixit from here:
http://support.microsoft.com/mats/windows_update/
Run it and follow the instruction, please include the fixing results in your next reply.

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
Please reply with:
Microsoft Fixit result
FSS log
How's your computer running now?

Thank you.

Edited by Sirawit, 01 February 2014 - 12:37 AM.

If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#5 Supergirl425

Supergirl425
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:07:53 AM

Posted 01 February 2014 - 02:42 PM

Hi!

Microsoft Fixit isn't working. I get the following message:

 

troubleshooting cannot continiue because an error has occured
we're sorry but the program encountered an error trying to contact the server. please try again later.
to download utulity to troubleshoot this problem please click here.
[ code 80072F8F]

 

This is the FSS report:

Farbar Service Scanner Version: 08-01-2014
Ran by Administrator (administrator) on 02-01-2002 at 23:18:28
Running from "K:\Exe not opening"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.

Firewall Disabled Policy:
==================

System Restore:
============
Srservice Service is not running. Checking service configuration:
The start type of Srservice service is OK.
The ImagePath of Srservice service is OK.
The ServiceDll of Srservice service is OK.

System Restore Disabled Policy:
========================

Security Center:
============

wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.
Checking LEGACY_wscsvc: ATTENTION!=====> Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

Windows Autoupdate Disabled Policy:
============================

Other Services:
==============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(8) epfwtdir(10) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0B0000000400000001000000020000000300000005000000060000000700000009000000080000000B0000000A000000
IpSec Tag value is correct.

**** End of log ****

 

 

 

Computer is pretty much the same, unresponsive self   :(


Edited by Supergirl425, 01 February 2014 - 02:45 PM.


#6 Sirawit

Sirawit

    Bleepin' Brony


  • Malware Response Team
  • 4,158 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Thailand
  • Local time:09:53 PM

Posted 01 February 2014 - 09:40 PM

hmm, this is worse than I think. I need some more information now.

 

That error from Fixit means your computer have incorrect time. So you cannot change your time anymore? What happen when you tried to do so?

 

If you can change your time to normal state, please do so and run fixit again.

 

Please download Minitoolbox to your desktop.

Close all programs, run it and check all boxes. Click GO and wait.

Please post the log.

 

Thank you.


Edited by Sirawit, 01 February 2014 - 09:43 PM.

If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#7 Supergirl425

Supergirl425
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:07:53 AM

Posted 02 February 2014 - 03:44 PM

i am in the hospital right now and i need about 3 days to get to my computer.
Thank you. Please don't close this thread yet.

Edited by Supergirl425, 02 February 2014 - 06:04 PM.


#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,040 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:10:53 AM

Posted 02 February 2014 - 07:19 PM

We will keep it open. Be well/
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Sirawit

Sirawit

    Bleepin' Brony


  • Malware Response Team
  • 4,158 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Thailand
  • Local time:09:53 PM

Posted 02 February 2014 - 07:47 PM

No problem, be well.

If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#10 Supergirl425

Supergirl425
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:07:53 AM

Posted 06 February 2014 - 11:07 AM

Thank you SO much for keeping this open. I am back from the hospital. and feeling better. Sirawit, i managed to fix the date and the fix was running all night long. Nothing found, it never stopped searching for errors. I'll try again now.



#11 Sirawit

Sirawit

    Bleepin' Brony


  • Malware Response Team
  • 4,158 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Thailand
  • Local time:09:53 PM

Posted 06 February 2014 - 11:15 AM

That's good news! :)

 

If you cannot get FixIt to work, you can skip it and run Minitoolbox now, instructions are in post 6.

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#12 Supergirl425

Supergirl425
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:07:53 AM

Posted 06 February 2014 - 02:38 PM

I got Fixit to work. It fixed some errors but the report log never popped up. I am trying to run Minitoolbox now. My computer doesn't always go online. Sometimes it just stays frozen when I open the IE. The antivirus is telling me that I need to update windows but it's still not working. Was the Fixit supposed to take care of that? Sorry if I'm being annoying ith these questions.

 Thank you again very much for your response!



#13 Sirawit

Sirawit

    Bleepin' Brony


  • Malware Response Team
  • 4,158 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Thailand
  • Local time:09:53 PM

Posted 06 February 2014 - 08:31 PM

Each one of Microsoft fixit will take care of specific problem the one I gave you is the one that fix windows update.

It will normally works, but not in all cases. Can you remember the items fixit fixed and not fixed?

I will try to check IE problems: http://support.microsoft.com/mats/ie_performance_and_safety/

Waiting for minitoolbox log.

Thank you.

If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#14 Supergirl425

Supergirl425
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:USA
  • Local time:07:53 AM

Posted 07 February 2014 - 11:24 AM

I don't remember what got fixed. I thought some kind of log would pop-up :/ I (finally) got the minitoolbox to run. It took two days, WOW

And here is the log:

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Administrator (administrator) on 07-02-2014 at 08:08:45
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
 
Windows IP Configuration
 
 
 
Successfully flushed the DNS Resolver Cache.
 
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
ProxyServer: http=;ftp=;https=;
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
1394 Net Adapter = 1394 Connection (Connected)
Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter = Wireless Network Connection 17 (Connected)
Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection 2 (Media disconnected)
 
 
# ---------------------------------- 
# Interface IP Configuration         
# ---------------------------------- 
pushd interface ip
 
 
# Interface IP Configuration for "Local Area Connection 2"
 
set address name="Local Area Connection 2" source=dhcp 
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp
 
# Interface IP Configuration for "Wireless Network Connection 17"
 
set address name="Wireless Network Connection 17" source=dhcp 
set dns name="Wireless Network Connection 17" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 17" source=dhcp
 
 
popd
# End of interface IP configuration
 
 
 
 
Windows IP Configuration
 
 
 
        Host Name . . . . . . . . . . . . : hp_pavilion752n
 
        Primary Dns Suffix  . . . . . . . : 
 
        Node Type . . . . . . . . . . . . : Broadcast
 
        IP Routing Enabled. . . . . . . . : No
 
        WINS Proxy Enabled. . . . . . . . : No
 
        DNS Suffix Search List. . . . . . : gateway.2wire.net
 
 
 
Ethernet adapter Local Area Connection 2:
 
 
 
        Media State . . . . . . . . . . . : Media disconnected
 
        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
 
        Physical Address. . . . . . . . . : 00-E0-18-89-19-FC
 
 
 
Ethernet adapter Wireless Network Connection 17:
 
 
 
        Connection-specific DNS Suffix  . : gateway.2wire.net
 
        Description . . . . . . . . . . . : Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter
 
        Physical Address. . . . . . . . . : 44-33-4C-60-7D-3A
 
        Dhcp Enabled. . . . . . . . . . . : Yes
 
        Autoconfiguration Enabled . . . . : Yes
 
        IP Address. . . . . . . . . . . . : 192.168.1.73
 
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
 
        Default Gateway . . . . . . . . . : 192.168.1.254
 
        DHCP Server . . . . . . . . . . . : 192.168.1.254
 
        DNS Servers . . . . . . . . . . . : 192.168.1.254
 
        Lease Obtained. . . . . . . . . . : Friday, February 07, 2014 8:06:55 AM
 
        Lease Expires . . . . . . . . . . : Saturday, February 08, 2014 8:06:55 AM
 
Server:  home
Address:  192.168.1.254
 
Name:    google.com
Addresses:  74.125.224.134, 74.125.224.132, 74.125.224.130, 74.125.224.136
 74.125.224.137, 74.125.224.128, 74.125.224.133, 74.125.224.129, 74.125.224.135
 74.125.224.131, 74.125.224.142
 
 
 
Pinging google.com [74.125.224.227] with 32 bytes of data:
 
 
 
Reply from 74.125.224.227: bytes=32 time=15ms TTL=53
 
Reply from 74.125.224.227: bytes=32 time=16ms TTL=53
 
 
 
Ping statistics for 74.125.224.227:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 15ms, Maximum = 16ms, Average = 15ms
 
Server:  home
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  98.139.183.24, 206.190.36.45, 98.138.253.109
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
 
 
Reply from 206.190.36.45: bytes=32 time=57ms TTL=45
 
Reply from 206.190.36.45: bytes=32 time=78ms TTL=45
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 57ms, Maximum = 78ms, Average = 67ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
 
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 e0 18 89 19 fc ...... Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
0x10004 ...44 33 4c 60 7d 3a ...... Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254    192.168.1.73  25
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1  1
      192.168.1.0    255.255.255.0     192.168.1.73    192.168.1.73  25
     192.168.1.73  255.255.255.255        127.0.0.1       127.0.0.1  25
    192.168.1.255  255.255.255.255     192.168.1.73    192.168.1.73  25
        224.0.0.0        240.0.0.0     192.168.1.73    192.168.1.73  25
  255.255.255.255  255.255.255.255     192.168.1.73               2  1
  255.255.255.255  255.255.255.255     192.168.1.73    192.168.1.73  1
Default Gateway:     192.168.1.254
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 24 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 25 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 26 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 27 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 28 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 29 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 30 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 31 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 32 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 33 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 34 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 35 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 36 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 37 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 38 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 39 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 40 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 41 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 42 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 43 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 44 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 45 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 46 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 47 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 48 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 49 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/01/2002 00:30:43 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:35 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:35 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:35 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
 
System errors:
=============
Error: (02/07/2014 08:10:06 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: 
%%1056
 
Error: (02/07/2014 08:09:50 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness (NLA) service terminated unexpectedly.  It has done this 2 time(s).
 
Error: (02/07/2014 08:09:50 AM) (Source: Service Control Manager) (User: )
Description: The Network Connections service terminated unexpectedly.  It has done this 2 time(s).
 
Error: (02/07/2014 08:09:50 AM) (Source: Service Control Manager) (User: )
Description: The Help and Support service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 100 milliseconds: Restart the service.
 
Error: (02/07/2014 08:09:50 AM) (Source: Service Control Manager) (User: )
Description: The COM+ Event System service terminated unexpectedly.  It has done this 2 time(s).
 
Error: (02/07/2014 08:07:27 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
TfFsMon
TfSysMon
 
Error: (02/07/2014 07:59:52 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
TfFsMon
TfSysMon
 
Error: (02/07/2014 07:51:59 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
TfFsMon
TfSysMon
 
Error: (02/07/2014 06:56:22 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1053" attempting to start the service winmgmt with arguments ""
in order to run the server:
{8BC3F05E-D86B-11D0-A075-00C04FB68820}
 
Error: (02/07/2014 05:10:52 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1053" attempting to start the service winmgmt with arguments ""
in order to run the server:
{8BC3F05E-D86B-11D0-A075-00C04FB68820}
 
 
Microsoft Office Sessions:
=========================
Error: (01/01/2002 00:30:43 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:43 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:35 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:35 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (01/01/2002 00:30:35 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
 
=========================== Installed Programs ============================
 
ABBYY FineReader 5.0 Sprint (Version: 5.0.0.22227)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.2.443)
Adobe Acrobat 9 Pro - English, Français, Deutsch (Version: 9.3.1)
Adobe Acrobat 9.3.1 - CPSID_50570
Adobe AIR (Version: 1.1.0.5790)
Adobe Anchor Service CS4 (Version: 2.0)
Adobe Asset Services CS4 (Version: 4)
Adobe Bridge CS4 (Version: 3)
Adobe CMaps CS4 (Version: 2.0)
Adobe Color - Photoshop Specific CS4 (Version: 2.0)
Adobe Color EU Extra Settings CS4 (Version: 2.0)
Adobe Color JA Extra Settings CS4 (Version: 2.0)
Adobe Color NA Recommended Settings CS4 (Version: 2.0)
Adobe Color Video Profiles CS CS4 (Version: 2.0)
Adobe Creative Suite 4 Design Premium (Version: 4.0)
Adobe CSI CS4 (Version: 1)
Adobe Default Language CS4 (Version: 2.0)
Adobe Device Central CS4 (Version: 2)
Adobe Download Manager (Version: 1.6.2.48)
Adobe Dreamweaver CS4 (Version: 10.0)
Adobe Drive CS4 (Version: 1)
Adobe Dynamiclink Support (Version: 1)
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0)
Adobe Extension Manager CS4 (Version: 2.0)
Adobe Fireworks CS4 (Version: 10.0)
Adobe Flash CS4 (Version: 10.0)
Adobe Flash CS4 Extension - Flash Lite STI en (Version: 3.0)
Adobe Flash CS4 STI-en (Version: 10.0)
Adobe Flash Player 10 ActiveX (Version: 10.0.42.34)
Adobe Flash Player 10 Plugin (Version: 10.0.2.54)
Adobe Fonts All (Version: 2.0)
Adobe Illustrator CS4 (Version: 14.0)
Adobe InDesign CS4 (Version: 6.0)
Adobe InDesign CS4 Application Feature Set Files (Roman) (Version: 6.0)
Adobe InDesign CS4 Common Base Files (Version: 6.0)
Adobe InDesign CS4 Icon Handler (Version: 6.0)
Adobe Linguistics CS4 (Version: 4.0.0)
Adobe Media Encoder CS4 (Version: 1.0)
Adobe Media Encoder CS4 Importer (Version: 1.0)
Adobe Media Player (Version: 0.0.0)
Adobe Media Player (Version: 1.1)
Adobe Output Module (Version: 2.0)
Adobe PDF Library Files CS4 (Version: 9.0)
Adobe Photoshop CS4 (Version: 11.0)
Adobe Photoshop CS4 Support (Version: 11.0)
Adobe Reader 8.1.2 (Version: 8.1.2)
Adobe Search for Help (Version: 1.0)
Adobe Service Manager Extension (Version: 1.0)
Adobe Setup (Version: 2.0)
Adobe SGM CS4 (Version: 3.0)
Adobe SING CS4 (Version: 2.0)
Adobe Type Support CS4 (Version: 9.0)
Adobe Update Manager CS4 (Version: 6.0.0)
Adobe Version Cue CS4 Server (Version: 4.0)
Adobe WinSoft Linguistics Plugin (Version: 1.1)
Adobe XMP Panels CS4 (Version: 2.0)
AdobeColorCommonSetCMYK (Version: 2.0)
AdobeColorCommonSetRGB (Version: 2.0)
Agere Ethernet Adapter (Version: 1.02.1600)
AiO_Scan (Version: 47.0.1.000)
Aleo 3D Flash Slideshow Creator 1.2
Algebra 2 Solved! (Version: 20.08.0074)
Algebra Solved! (Version: 20.08.0074)
Amara - Flash Intro and Banner Builder
Amara - Flash Menu Builder
Amara - Flash News Ticker
Amara - Flash Photo Animation Software
Amara - Flash Slide Show Builder
ArcSoft MediaConverter 2.5
ArcSoft MediaImpression
ArcSoft Panorama Maker 4 (Version: 4.5.0.112)
ArcSoft Photo Book Screen Saver (Version: 2.0.0.13)
ArcSoft PhotoStudio Darkroom 2 (Version: 2.0.0.174)
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Brochures & Flyers
ArcSoft Print Creations - Funhouse II
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Photo Prints
ArcSoft Print Creations - Poster Creator
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
ArcSoft Print Creations (Version: 3.0.255.326)
ArcSoft RAW Thumbnail Viewer (Version: 2.0.0.11)
ArcSoft Scan-n-Stitch Deluxe (Version: 1.1.0.17)
ArcSoft Video Downloader (Version: 2.0.0.39)
Art Explosion Publisher Pro (Version: 1.00.0013)
Belkin Wireless USB Utility (Version: 6.3.2.16)
Broadcom 802.11 Wireless LAN Adapter
Compact Wireless-G USB Adapter
Compatibility Pack for the 2007 Office system (Version: 12.0.6514.5001)
Connect (Version: 1.0.0.1)
ESET NOD32 Antivirus (Version: 4.0.468.0)
FaxTools (Version: 5.03)
ffdshow [rev 1692] [2007-12-09] (Version: 1.0)
Flash Menu Factory (Version: 1.1 DEMO Version)
FlashMapOne 2.0
FMF Skin Creator (Version: 1.0 Version)
Form Fill (Windows Live Toolbar) (Version: 03.01.0072)
GE 98063 EasyCam
Geometry Solved! (Version: 20.08.0074)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3203.136)
Google Update Helper (Version: 1.3.21.153)
HP Image Zone 4.7 (Version: 4.7)
HP PSC & OfficeJet 4.7
ImgBurn (Version: 2.5.6.0)
InstallMgr (Version: 1.0.39.0)
Instant Wireless USB Adapter
Intel® Extreme Graphics Driver
J2SE Runtime Environment 5.0 (Version: 1.5.0)
Java™ 6 Update 17 (Version: 6.0.170)
KoolMoves 7.0 (Version: 7.0)
kuler (Version: 2.0)
Lexmark X74-X75
Logitech Audio Echo Cancellation Component (Version: 10.51.2027)
Logitech QuickCam (Version: 10.51.2029)
Logitech Video Enumerator (Version: 10.51.2027)
Logitech® Camera Driver
Logo Design Studio (Version: 3.1.0)
LogoMaker 2.0
Magic ISO Maker v5.5 (build 0274)
MagicDisc 2.7.105
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
ManyCam 2.6.43 (remove only) (Version: 2.6.43)
Map Button (Windows Live Toolbar) (Version: 03.01.0072)
Mask My IP (Version: 2.2.0.8)
Media Player Codec Pack 4.1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 SP1 with KB886903 Hotfix (Version: 1.1.4322)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft ActiveSync 4.0 (Version: 4.2.4876.0)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Default Manager (Version: 1.1.53.0)
Microsoft Office 2003 Resource Kit (Version: 11.0.5614.0)
Microsoft Office FrontPage 2003 (Version: 11.0.5614.0)
Microsoft Office Live Add-in 1.3 (Version: 2.0.2313.0)
Microsoft Office OneNote 2003 (Version: 11.0.5614.0)
Microsoft Office Outlook Connector (Version: 12.0.6423.1000)
Microsoft Office Professional Edition 2003 (Version: 11.0.5614.0)
Microsoft Office Project Professional 2003 (Version: 11.0.5614.0)
Microsoft Picture It! Photo 2001 (Version: 5.0.0.0000)
Microsoft Search Enhancement Pack (Version: 1.2.123.0)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C Runtime (Version: 8.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Web Publishing Wizard 1.52
MSN Toolbar (Version: 1.0.39.0)
MSN Toolbar (Version: 3.0.1125.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MVision (Version: 10.51.2027)
MyProfessionalBusinessCards (Version: 4.0.0.0)
Nero 7 Ultra Edition (Version: 7.00.2028)
NTREGOPT 1.1j
NVIDIA Drivers
OneCare Advisor (Windows Live Toolbar) (Version: 03.00.2038)
PDF Settings CS4 (Version: 9.0)
PeerBlock 1.0+ (r484) (Version: 1.0.0.484)
PhotoMail Maker (Version: 1.0.0.1035)
Photoshop Camera Raw (Version: 5.0)
Pixel Bender Toolkit (Version: 1.0)
Platform (Version: 1.24)
Popup Blocker (Windows Live Toolbar) (Version: 03.01.0072)
Portrait Professional Max 6.3 (Version: 6.3)
PowerDVD
QFolder (Version: 1.00.0000)
RealPlayer
Revo Uninstaller 1.95 (Version: 1.95)
Rosetta Stone Version 3 (Version: 3.4.7.0)
Roxio Burn (Version: 1.8)
Roxio Burn (Version: 1.8.38.5)
R-Wipe&Clean 8.0
Scan (Version: 4.5.0.0)
Segoe UI (Version: 14.0.4327.805)
Shockwave
Skype™ 4.0 (Version: 4.0.224)
Smart Menus (Windows Live Toolbar) (Version: 03.01.0072)
Smilebox
SnagIt 9 (Version: 9.0.2)
Suite Shared Configuration CS4 (Version: 1.0)
SUPERAntiSpyware (Version: 5.0.1108)
Tabbed Browsing (Windows Live Toolbar) (Version: 03.01.0072)
The Flash Ad Creator
The Flash Ad Creator v2.6
The Logo Creator v5
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2616676-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VIA Platform Device Manager (Version: 1.24)
Visual C++ 8.0 ATL (x86) WinSXS MSM (Version: 8.0.50727.762)
Visual C++ 8.0 CRT (x86) WinSXS MSM (Version: 8.0.50727.762)
Web Gallery Wizard PRO 1.5.3113.1
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Installer Clean Up (Version: 3.00.00.0000)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Outlook Toolbar (Windows Live Toolbar) (Version: 03.01.0072)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Toolbar (Version: 14.0.8117.416)
Windows Live Toolbar Extension (Windows Live Toolbar) (Version: 03.01.0072)
Windows Live Toolbar Feed Detector (Windows Live Toolbar) (Version: 03.01.0073)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows PowerShell™ 1.0 (Version: 2)
WinRAR archiver
 
========================= Devices: ================================
 
Name: USB Device
Description: USB Device
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Multimedia Video Controller
Description: Multimedia Video Controller
Class Guid: 
Manufacturer: 
Service: 
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Class Guid: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 50%
Total physical RAM: 1022.52 MB
Available physical RAM: 501.76 MB
Total Pagefile: 2461.48 MB
Available Pagefile: 2101.72 MB
Total Virtual: 2047.88 MB
Available Virtual: 1980.31 MB
 
========================= Partitions: =====================================
 
2 Drive c: () (Fixed) (Total:93.15 GB) (Free:16.79 GB) NTFS
10 Drive k: () (Removable) (Total:7.45 GB) (Free:0.29 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\
 
Administrator            ASPNET                   Guest                    
HelpAssistant            hp studio                SUPPORT_388945a0         
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
16-11-2011 05:37:44 Removed Microsoft Picture It! Library 10
17-11-2011 18:17:26 System Checkpoint
19-11-2011 04:16:10 System Checkpoint
20-11-2011 19:23:36 System Checkpoint
21-11-2011 22:39:48 System Checkpoint
23-11-2011 03:25:50 System Checkpoint
23-11-2011 08:10:33 Installed Nero 7 Ultra Edition
23-11-2011 19:49:01 Installed Nero 7 Ultra Edition
25-11-2011 01:31:33 System Checkpoint
01-01-2002 09:36:33 System Checkpoint
02-01-2002 10:29:04 System Checkpoint
10-01-2002 07:13:54 System Checkpoint
01-01-2002 08:35:07 System Checkpoint
02-01-2002 09:27:14 System Checkpoint
01-01-2002 08:35:18 System Checkpoint
06-01-2002 20:30:43 System Checkpoint
07-01-2002 21:09:22 System Checkpoint
01-01-2002 09:24:23 System Checkpoint
01-01-2002 08:32:41 System Checkpoint
03-08-2012 22:58:57 Installed TurboTax 2011.
01-01-2002 06:48:02 System Checkpoint
02-01-2002 06:58:00 System Checkpoint
01-01-2002 10:50:33 System Checkpoint
02-01-2002 11:22:57 System Checkpoint
03-01-2002 11:32:24 System Checkpoint
04-01-2002 12:30:05 System Checkpoint
05-01-2002 13:30:05 System Checkpoint
01-01-2002 08:33:53 System Checkpoint
02-01-2002 09:14:08 System Checkpoint
03-01-2002 10:14:07 System Checkpoint
04-01-2002 11:14:07 System Checkpoint
26-01-2002 11:59:10 System Checkpoint
27-01-2002 12:35:57 System Checkpoint
16-02-2002 10:25:01 System Checkpoint
01-01-2002 08:31:54 System Checkpoint
02-01-2002 09:06:16 System Checkpoint
03-01-2002 10:06:15 System Checkpoint
04-01-2002 11:06:14 System Checkpoint
01-01-2002 08:35:02 System Checkpoint
02-01-2002 09:11:33 System Checkpoint
03-01-2002 10:11:32 System Checkpoint
04-01-2002 11:11:32 System Checkpoint
05-01-2002 12:02:32 System Checkpoint
10-04-2002 07:40:30 System Checkpoint
11-04-2002 07:48:57 System Checkpoint
12-04-2002 08:48:58 System Checkpoint
29-04-2002 13:38:14 System Checkpoint
30-04-2002 14:31:54 System Checkpoint
01-05-2002 15:31:54 System Checkpoint
01-01-2002 08:54:13 System Checkpoint
01-02-2002 23:04:44 System Checkpoint
02-02-2002 23:41:32 System Checkpoint
04-02-2002 00:41:32 System Checkpoint
05-02-2002 01:41:32 System Checkpoint
06-02-2002 02:41:32 System Checkpoint
07-02-2002 03:41:32 System Checkpoint
08-02-2002 03:42:37 System Checkpoint
09-02-2002 04:41:32 System Checkpoint
10-02-2002 05:58:38 System Checkpoint
11-02-2002 06:41:32 System Checkpoint
12-02-2002 07:41:32 System Checkpoint
13-02-2002 08:41:32 System Checkpoint
14-02-2002 09:41:32 System Checkpoint
15-02-2002 10:41:32 System Checkpoint
16-02-2002 11:41:32 System Checkpoint
17-02-2002 12:41:32 System Checkpoint
18-02-2002 13:38:07 System Checkpoint
19-02-2002 14:38:06 System Checkpoint
01-01-2002 09:02:41 System Checkpoint
02-01-2002 09:22:40 System Checkpoint
01-01-2002 08:36:59 System Checkpoint
02-01-2002 21:50:25 System Checkpoint
03-01-2002 13:48:26 Removed Xara3D6
04-01-2002 14:16:34 System Checkpoint
01-01-2002 09:05:36 System Checkpoint
01-01-2002 08:05:38 Installed ESET NOD32 Antivirus
02-01-2002 11:04:56 Software Distribution Service 3.0
02-01-2002 12:53:27 Software Distribution Service 3.0
02-01-2002 12:58:38 Software Distribution Service 3.0
02-01-2002 13:42:12 Software Distribution Service 3.0
02-01-2002 14:01:37 Removed Tukanas Hits Generator
02-01-2002 14:04:07 Removed Google Earth.
06-02-2014 04:31:39 System Checkpoint
06-02-2014 08:37:20 Installed %1 %2.
06-02-2014 16:13:07 Restore Point before Corrupt Patch Registry keys
06-02-2014 16:26:05 Revo Uninstaller's restore point - ESET NOD32 Antivirus
06-02-2014 16:26:31 Removed ESET NOD32 Antivirus
06-02-2014 16:49:19 Installed ESET NOD32 Antivirus
06-02-2014 19:46:16 Software Distribution Service 3.0
06-02-2014 23:46:22 Software Distribution Service 3.0
07-02-2014 15:53:33 Software Distribution Service 3.0
07-02-2014 16:01:27 Software Distribution Service 3.0
07-02-2014 16:08:57 Software Distribution Service 3.0
 
**** End of log ****

Edited by Supergirl425, 08 February 2014 - 01:13 AM.


#15 Sirawit

Sirawit

    Bleepin' Brony


  • Malware Response Team
  • 4,158 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Thailand
  • Local time:09:53 PM

Posted 07 February 2014 - 11:57 AM

Please download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 2 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.

p22004342.gif


Once the above is done go to Step 3 and allow it to run System File Check by clicking on Do It button:

p22004343.gif


Go to Step 4 and under "System Restore" click on Create button:

p22004346.gif


Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

p22004347.gif

Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
 
Thank you.

If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users