Hi folks, I had a hard drive crash a few weeks ago. I used backup dads to restore the HP pavilion 9720 US. Once done I couldn't update Windows upon trying to fix that problem I got infected with a zw virus and run gmer to find out I had an unknown mbr also. So I done another install today to get rid of it and still couldn't use Windows update so I downloaded gmer again and there was no mention of the zw infection but it does still see a unknown mbr.
I was able to get Windows update to working by stopping the update service and then renaming the softwaredistrubution folder and restarting the update service got some updates installed, 86 total. After that I used a avg resource cd to boot from and scanned the pc but it found no viruses. Could the unknown mbr be something from HP install software?
Edited by hamluis, 31 January 2014 - 12:31 PM.
Moved from Vista to Am I Infected - Hamluis.