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Thousands of unknown files?


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#1 SlowComputer

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Posted 30 January 2014 - 09:28 AM

Hi! Newbie here and so glad to have found you!  Already used a few clean up links found on this site and computer seems to be a little bit faster BUT my big question is I seem to have more than 50 000 files on my computer and 95% are not files that I created.  Where do these uknown files come from and how do I get rid of them please?

 

Any advice would be most appreciated.  :)



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#2 Netghost56

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Posted 30 January 2014 - 09:48 AM

Make sure the downloads you're getting are listed on the Downloads page, and not the random adds you might see on the site.

 

Don't use any PC optimizer program, such as PC Optimizer Pro, as they are 99% malware. Don't use registry cleaners/boosters or driver booster/kits.

 

For your current issue it's likely possible you have a virus or malware infection.

 

You need to run a scan. Go to this page and follow the instructions to download and run DDS and post the log in the Virus, Trojan, Spyware, and Malware Removal Logs page.



#3 hamluis

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Posted 30 January 2014 - 03:40 PM

FWIW:  50,000 files is not significant...I have more than 2 million on this system.

 

What system problems are you having?

 

Louis



#4 Netghost56

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Posted 30 January 2014 - 03:53 PM

He mentioned he didn't create the files, so I was thinking of a replicating virus, like the Axel.dav worm. I cleaned a system infected with it once....every folder had a copy of this 1KB file - EVERY FOLDER. There were about 400,000 copies of this file all throughout the drive, took most of a day to get it cleaned, simply by doing a Search and deleting in clusters.



#5 hamluis

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Posted 30 January 2014 - 03:59 PM

I don't see any mention of system problems...so I find it useful to ask the question :).

 

Louis



#6 SlowComputer

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Posted 01 February 2014 - 01:08 AM

Make sure the downloads you're getting are listed on the Downloads page, and not the random adds you might see on the site.

 

Don't use any PC optimizer program, such as PC Optimizer Pro, as they are 99% malware. Don't use registry cleaners/boosters or driver booster/kits.

 

For your current issue it's likely possible you have a virus or malware infection.

 

You need to run a scan. Go to this page and follow the instructions to download and run DDS and post the log in the Virus, Trojan, Spyware, and Malware Removal Logs page.

 

Make sure the downloads you're getting are listed on the Downloads page, and not the random adds you might see on the site.

 

Don't use any PC optimizer program, such as PC Optimizer Pro, as they are 99% malware. Don't use registry cleaners/boosters or driver booster/kits.

 

For your current issue it's likely possible you have a virus or malware infection.

 

You need to run a scan. Go to this page and follow the instructions to download and run DDS and post the log in the Virus, Trojan, Spyware, and Malware Removal Logs page.

Thank you for your reply.  I downloaded a few from this site on Thursday - ADWCleaner, Junkware Removal Tool and a few more and ran them all.  This morning my computer is beeping at me!!  :( :(  Any idea why?  Re the link you sent above - I will run that now - thank you so much.  :)

 

 

Update - I have run the above links and posted the logs to the forum as requested.  Thank you so much for your help so far!  :) :)


Edited by SlowComputer, 01 February 2014 - 01:31 AM.


#7 bludshot

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Posted 01 February 2014 - 01:16 AM

What do you mean by thousands of files you didn't create? Everyone's computer has thousands of files they didn't create, for example the windows system files, program files, etc. How exactly is the computer beeping at you? Does it beep only a couple times when you turn it on? or what?



#8 SlowComputer

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Posted 01 February 2014 - 01:32 AM

FWIW:  50,000 files is not significant...I have more than 2 million on this system.

 

What system problems are you having?

 

Louis

Hi Louis,

 

Mostly just a slow computer .....  :(



#9 SlowComputer

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Posted 01 February 2014 - 01:38 AM

What do you mean by thousands of files you didn't create? Everyone's computer has thousands of files they didn't create, for example the windows system files, program files, etc. How exactly is the computer beeping at you? Does it beep only a couple times when you turn it on? or what?

Hi bludshot, thank you for your response  :)  I realise a lot of the files are probably system files - was just wondering if there is a way to clean up files that are not system or program files and/or files that have been accessed for more than two years?

 

Re the beeping - it is a new thing since I ran some clean up files on Thursday found on this site - ADW Cleaner, Junkware Removal Tool and a few others.  It beeped on start up and is now beeping at me every now and again - about 5 random beems in the last half hour?



#10 SlowComputer

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Posted 01 February 2014 - 01:42 AM

He mentioned he didn't create the files, so I was thinking of a replicating virus, like the Axel.dav worm. I cleaned a system infected with it once....every folder had a copy of this 1KB file - EVERY FOLDER. There were about 400,000 copies of this file all throughout the drive, took most of a day to get it cleaned, simply by doing a Search and deleting in clusters.

Hi again Netghost - you are correct - a lot of the files I did not create.  :(  I am a one man show who works from home and have minimal files in My Documents etc.  I am just wondering when I do a scan via Microsoft Essentials why the scan takes about 3 hours and it finds more than 50 000 files?  I guess it's not a lot as someone else mentioned here but I just became concerned recently because my computer is so slow.  :(



#11 hamluis

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Posted 01 February 2014 - 07:10 AM

OK :).

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#12 bludshot

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Posted 01 February 2014 - 04:35 PM

 

What do you mean by thousands of files you didn't create? Everyone's computer has thousands of files they didn't create, for example the windows system files, program files, etc. How exactly is the computer beeping at you? Does it beep only a couple times when you turn it on? or what?

Hi bludshot, thank you for your response  :)  I realise a lot of the files are probably system files - was just wondering if there is a way to clean up files that are not system or program files and/or files that have been accessed for more than two years?

 

Re the beeping - it is a new thing since I ran some clean up files on Thursday found on this site - ADW Cleaner, Junkware Removal Tool and a few others.  It beeped on start up and is now beeping at me every now and again - about 5 random beems in the last half hour?

 

 

Simply having a bunch of files doesn't slow down your system, so deleting them won't speed it up. The only exception to that is if your hard drive is full or close to being full. How much free space is on your hard drive(s)? imo, if you have more than a couple gigabytes free then there is no slow down from having 'too many files'. Most average users with half decent computers these days have tons of free space on their hard drive, so I doubt you're running out of space.

 

Only having too many files *running* (processes running in task manager) can slow down your pc (for example if malware or bloatware is needlessly running in the background all the time). But you can have a billion files lying around on the hard drive, dormant, not taking up any processing speed, and that's fine, as long as your hard drive isn't overly full. Deleting dormant files will not speed up your computer *at all*.

 

From the sounds of things, you ran too many removal softwares without really knowing what you were doing, and you deleted files your system expects to have, so now it's beeping at you. IMO, that's not even worth trying to fix, I would recommend formatting and reinstalling windows - but make sure you back up all your stuff first because that will delete ALL of your stuff.



#13 SlowComputer

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Posted 03 February 2014 - 03:31 AM

OK :).

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

Thank you Louis.  Here is the info .....  (will do the snapshot now)

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Michele (administrator) on 03-02-2014 at 10:28:53
Running from "C:\Documents and Settings\Michele\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/30/2014 03:55:57 PM) (Source: MsiInstaller) (User: PREINSTA-43A7EE)
Description: Product: Microsoft .NET Framework 3.0 Service Pack 2 -- Microsoft .NET Framework 3.0 Service Pack 2 cannot be uninstalled because it will affect other applications that are installed. For more information, see http://go.microsoft.com/fwlink/?LinkId=91126.

Error: (01/21/2014 01:19:30 PM) (Source: Application Hang) (User: )
Description: Hanging application msimn.exe, version 6.0.2900.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/21/2014 01:19:28 PM) (Source: Application Hang) (User: )
Description: Hanging application msimn.exe, version 6.0.2900.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/21/2014 01:19:27 PM) (Source: Application Hang) (User: )
Description: Hanging application msimn.exe, version 6.0.2900.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/21/2014 01:19:27 PM) (Source: Application Hang) (User: )
Description: Hanging application msimn.exe, version 6.0.2900.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/20/2014 05:00:53 PM) (Source: Application Hang) (User: )
Description: Hanging application rundll32.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/20/2014 05:00:48 PM) (Source: Application Hang) (User: )
Description: Hanging application rundll32.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/16/2014 09:04:36 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0x80070670, P2 patchapplication, P3 am bdd, P4 11.1.4501.0, P5 mpsigstub.exe, P6 4.4.304.0, P7 microsoft security essentials, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (01/16/2014 08:21:50 AM) (Source: Application Error) (User: )
Description: Faulting application skype.exe, version 5.5.32.124, faulting module skype.exe, version 5.5.32.124, fault address 0x00f697f8.
Processing media-specific event for [skype.exe!ws!]

Error: (12/29/2013 10:07:32 AM) (Source: Application Error) (User: )
Description: Faulting application skype.exe, version 5.5.32.124, faulting module skype.exe, version 5.5.32.124, fault address 0x00f697f8.
Processing media-specific event for [skype.exe!ws!]


System errors:
=============

Microsoft Office Sessions:
=========================
Error: (01/30/2014 03:55:57 PM) (Source: MsiInstaller)(User: PREINSTA-43A7EE)
Description: Product: Microsoft .NET Framework 3.0 Service Pack 2 -- Microsoft .NET Framework 3.0 Service Pack 2 cannot be uninstalled because it will affect other applications that are installed. For more information, see http://go.microsoft.com/fwlink/?LinkId=91126.(NULL)(NULL)(NULL)

Error: (01/21/2014 01:19:30 PM) (Source: Application Hang)(User: )
Description: msimn.exe6.0.2900.5512hungapp0.0.0.000000000

Error: (01/21/2014 01:19:28 PM) (Source: Application Hang)(User: )
Description: msimn.exe6.0.2900.5512hungapp0.0.0.000000000

Error: (01/21/2014 01:19:27 PM) (Source: Application Hang)(User: )
Description: msimn.exe6.0.2900.5512hungapp0.0.0.000000000

Error: (01/21/2014 01:19:27 PM) (Source: Application Hang)(User: )
Description: msimn.exe6.0.2900.5512hungapp0.0.0.000000000

Error: (01/20/2014 05:00:53 PM) (Source: Application Hang)(User: )
Description: rundll32.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (01/20/2014 05:00:48 PM) (Source: Application Hang)(User: )
Description: rundll32.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (01/16/2014 09:04:36 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070670patchapplicationam bdd11.1.4501.0mpsigstub.exe4.4.304.0microsoft security essentialsNILNILNIL

Error: (01/16/2014 08:21:50 AM) (Source: Application Error)(User: )
Description: skype.exe5.5.32.124skype.exe5.5.32.12400f697f8

Error: (12/29/2013 10:07:32 AM) (Source: Application Error)(User: )
Description: skype.exe5.5.32.124skype.exe5.5.32.12400f697f8


=========================== Installed Programs ============================

6300 (Version: 71.0.215.000)
6300_Help (Version: 71.0.215.000)
6300Trb (Version: 71.0.215.000)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Reader X (10.1.9) (Version: 10.1.9)
AiO_Scan_CDA (Version: 71.0.215.000)
AiOSoftwareNPI (Version: 71.0.215.000)
ATI - Software Uninstall Utility (Version: 6.14.10.1022)
ATI Display Driver (Version: 8.593.100-100210a-095952E-ATI)
Cell C (Version: 1.0.0.1)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Connection Manager
Destinations (Version: 70.0.170.000)
DeviceManagementQFolder (Version: 1.00.0000)
DocumentViewer (Version: 70.0.170.000)
DocumentViewerQFolder (Version: 1.00.0000)
Fax_CDA (Version: 71.0.215.000)
Google Update Helper (Version: 1.3.22.3)
HP Document Viewer 7.0 (Version: 7.0)
HP Imaging Device Functions 7.0 (Version: 7.0)
HP Photosmart, Officejet and Deskjet 7.0.A
HPPhotoSmartExpress (Version: 70.0.170.000)
InstantShareDevicesMFC (Version: 70.0.170.000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 26.0 (x86 en-ZA) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NewCopy_CDA (Version: 71.0.215.000)
PanoStandAlone (Version: 70.0.170.000)
ProductContextNPI (Version: 71.0.215.000)
Readme (Version: 71.0.215.000)
S3GSetup (Version: 2.00.07.0709)
Scan (Version: 7.0.0.0)
ScannerCopy (Version: 7.0.0.0)
Status (Version: 70.0.170.000)
Super TextTwist (remove only)
Toolbox (Version: 70.0.170.000)
TrayApp (Version: 70.0.170.000)
Unload (Version: 7.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB2863058) (Version: 1)
Update for Windows XP (KB2904266) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VIA/S3G Display Driver
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 70.0.170.000)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (Version: 1.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)

========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 958.42 MB
Available physical RAM: 322.57 MB
Total Pagefile: 2409.53 MB
Available Pagefile: 1899.87 MB
Total Virtual: 2047.88 MB
Available Virtual: 1978.7 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:232.88 GB) (Free:208.43 GB) NTFS
5 Drive f: (Transcend) (Removable) (Total:3.77 GB) (Free:0.85 GB) FAT32

========================= Users: ========================================

User accounts for \\PREINSTA-43A7EE

Administrator            ASPNET                   Guest                    
HelpAssistant            Michele                  SUPPORT_388945a0         


**** End of log ****

 

 

Update - Hi again Louis.  I cannot find the ADD REPLY link so have pasted the snapshot here - hope that's okay?
 

http://speccy.piriform.com/results/6gSGoMfyKOVS5aXQzmfYjOc


Edited by SlowComputer, 03 February 2014 - 03:49 AM.


#14 SlowComputer

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Posted 03 February 2014 - 03:54 AM

 

 

What do you mean by thousands of files you didn't create? Everyone's computer has thousands of files they didn't create, for example the windows system files, program files, etc. How exactly is the computer beeping at you? Does it beep only a couple times when you turn it on? or what?

Hi bludshot, thank you for your response  :)  I realise a lot of the files are probably system files - was just wondering if there is a way to clean up files that are not system or program files and/or files that have been accessed for more than two years?

 

Re the beeping - it is a new thing since I ran some clean up files on Thursday found on this site - ADW Cleaner, Junkware Removal Tool and a few others.  It beeped on start up and is now beeping at me every now and again - about 5 random beems in the last half hour?

 

 

Simply having a bunch of files doesn't slow down your system, so deleting them won't speed it up. The only exception to that is if your hard drive is full or close to being full. How much free space is on your hard drive(s)? imo, if you have more than a couple gigabytes free then there is no slow down from having 'too many files'. Most average users with half decent computers these days have tons of free space on their hard drive, so I doubt you're running out of space.

 

Only having too many files *running* (processes running in task manager) can slow down your pc (for example if malware or bloatware is needlessly running in the background all the time). But you can have a billion files lying around on the hard drive, dormant, not taking up any processing speed, and that's fine, as long as your hard drive isn't overly full. Deleting dormant files will not speed up your computer *at all*.

 

From the sounds of things, you ran too many removal softwares without really knowing what you were doing, and you deleted files your system expects to have, so now it's beeping at you. IMO, that's not even worth trying to fix, I would recommend formatting and reinstalling windows - but make sure you back up all your stuff first because that will delete ALL of your stuff.

 

 

Hi bludshot, thank you for your reply.  I have 208GB free space.  As for reinstalling Windows I will have to get a professional to do that for me.  :(  I have no idea how to do that.  :(  But thank you for the info - every bit helps!  :)



#15 hamluis

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Posted 03 February 2014 - 08:30 AM

Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html

 

Please...use the Reply To This Topic button (upper right, beginning of topic, to make posts.  It's not necessary to use Quote button when it's clear what is being said...content posted is not intended for any specific person, it's just part of the discussion and readers can follow such.

 

No indications of overheating, hard drive, or other hardware problems.

 

System has 1GB DDR RAM, installing suites such as Office taxes such a limited amount of RAM.  Your AV and your browser alone will use up almost 1GB of RAM and that means that any other running processes will result in using virtual memory, which probably slows the system down.

 

Best suggestion I can make:  Install another 1GB module of PC3200 RAM, system supports 2GB maximum.  2GB is considered the minimum for a smooth operation with XP, IMO.

 

Louis






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