Important computer safety notice from AT&T Internet Services Security Center - Bot Traffic Detected
AT&T Uverse Site ID: 072483328Hong TranBilling Acct Ending: 2369
Dear Hong Tran,
AT&T has received information indicating that one or more devices using your Internet connection may be part of a zombie computer network (“botnet”).
Internet traffic consistent with a bot infection was observed on Jan 28, 2014 at 2:02 AM EST from the IP address 220.127.116.11. Our records indicate that this IP address was assigned to you at this time. Infection details:
Source port: 53786
Destination IP: 24.xx.xx.3
Destination port: 16465For security reasons, the destination IP is partially obscured.
Botnets are networks of computers which have been infected with malicious software and placed under the control of a hacker or group of hackers. They are often used for attacks on websites, spamming, fraud, and distribution of malicious software. Because bots are designed to run in secret, an infected computer may display no obvious symptoms.
To address this problem we ask that you take the following actions. If your computer(s) are managed by an Information Technology (IT) group at your place of work, please pass this information on to them.
- If you use a wireless network, an infected computer may be using your Internet connection without your knowledge. Ensure that your wireless router is password-protected and using WPA or WPA2 encryption (use WEP only if WPA is not available). Check the connections to the router and ensure that you recognize all connected devices.
- Update the security software on your system and install any necessary service packs or patches.
- When you have taken action, please respond by forwarding this email to email@example.com with an acknowledgement of: “I am taking steps to address this infection.” When we receive such an acknowledgment, we can maintain the high quality of service you expect from us. We welcome feedback on what removal tools or methods were used.
AT&T Internet Services Security Center
The information above contains links to software by third-party vendors (hereafter, “the Software”). AT&T is not responsible for support or assistance for any of the Software. If you need support or assistance with any of the Software, please contact the Software's vendor directly. AT&T is unable to provide a warranty or guarantee, either expressed or implied, for any of the Software. You will be responsible for your own system software and system security and not hold AT&T, its partners, agents or affiliates liable for any costs or damages whatsoever (including, without limitation, damages to access system, hardware and/or software) to your computer as a result of installing or using any of the Software. You also understand that use of all hardware and/or software must comply with the AT&T Acceptable Use Policy.
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