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JRT


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6 replies to this topic

#1 dyelady

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Posted 29 January 2014 - 05:12 PM

I am trying to get the JRT and when I download it I just get a flash of the black screen and nothing else happens. Is there something I should disable to get this to work. I know I have conduit and other nasties and would really like to get rid of it.


Edited by hamluis, 29 January 2014 - 06:05 PM.
Moved from XP to Am I Infected - Hamluis.


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#2 Chris Cosgrove

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Posted 29 January 2014 - 05:23 PM

First of all, welcome to BC

 

Installing Java is generally straight forward and the fact you can't, along with your admission

 

I know I have conduit and other nasties and would really like to get rid of it

 

suggests that your computer is infected.

 

You need to get rid of these 'nasties' before you do anything else, and the best way to do that is to go and post your problem in the 'Am I infected' section of BC.

 

When you post there, give details such as the make and model of your computer, exactly what operating system you are using, and describe any attempts you have made yourself at fixing the problems. And be patient - these people are busy, but someone will get back to you. And when they do, follow their instructions carefully, and if you don't understand something you are asked to do - post back for clarification.

 

Chris Cosgrove



#3 noknojon

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Posted 29 January 2014 - 05:51 PM

Hi -

Just a quick observation -

 

Please download Junkware Removal Tool by thisisu and save it to your Desktop.
* NOTE: Close all open programs and shut down any protection/security software now to avoid potential conflicts.

* How To Temporarily Disable Your Anti-virus
* Double-click on JRT.exe icon to run the tool.
* NOTE: Vista/Windows 7/8 users right-click and select Run As Administrator.
* The tool will open and start scanning your system.
* Please be patient as this can take a while to complete depending on your system's specifications.
* On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
* Copy and paste the contents of JRT.txt in your next reply.
These tools will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons, browser helper objects (BHOs) and other junkware to include many related registry entires (values, keys)

 

If this will not work, please follow the directions above from Chris Cosgrove

 

Thank You -



#4 blackkcalb

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Posted 29 January 2014 - 06:06 PM

I tried to download it at the JRT site it would not work just blink then nothing. So i went to CNET and downloaded it. Just make sure to DECLINE all of CNET's PUP offers. It worked very well on my system. I fussed with conduit a year ago and thought it was all gone, ran JRT it found 3 more instances of this creepy disgusting program.



#5 quietman7

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Posted 29 January 2014 - 06:16 PM

JRT alternate download link

If you cannot use the Internet or download JRT to the infected machine, try downloading them from another computer (family member, friend, library, etc) with an Internet connection. Save to a USB (flash, pen, thumb, jump) drive or CD/DVD, transfer to the infected machine, then run the program(s).
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#6 noknojon

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Posted 29 January 2014 - 06:18 PM

I tried to download it at the JRT site

Hi -

My link is to the hosting on Bleeping Computer, as all links are checked to run on this site.

You did not mention if you use or disabled your Antivirus program ........

 

The alternate / backwards way is this -

 

Clear Cache/Temp Files
Download TFC by OldTimer to your desktop
• Please double-click TFC.exe to run it.
• For Vista, Win 7 / 8 right-click on the file and choose Run As Administrator).
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process.
• Once it's finished it may reboot your machine.
• If it does not, please manually reboot the machine yourself to ensure a complete clean.

 

Now -

Please download and run RKill by Grinler.

A black DOS box will briefly flash and then disappear.
This is normal and indicates the tool ran successfully.

At most the tool will run for about 2 minutes

Post the logs back here

 

Important: Do not reboot your computer until you complete the next step.

 

* Please download AdwCleaner by Xplode and save to your Desktop.
* Double-click on AdwCleaner.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Click on the Scan button (only once)
* AdwCleaner will begin...be patient as the scan may take some time to complete.
* After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.

* Review the programs it wants to remove or post it back here for our review.
* NOW - Click on the Clean button (only once)
* Press OK when asked to close all programs and follow the onscreen prompts.
* Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
* After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
* Copy and paste the contents of that logfile in your next reply.
* A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

 

Thanks -



#7 quietman7

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Posted 29 January 2014 - 06:28 PM

BTW, if you have to use another computer...I recommend using a "write protected" USB drive with a locking switch on the side or on the back. This write enabled/write block feature can be used to protect anything on the USB drive from being altered or deleted by the malware. If you cannot find a write protected flash drive, then use a SD card with a SD-to-USB adapter.
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