I'm at my wits end with this laptop. I've gone through pretty much all of the basic options to no avail.
It won't start up normally, ends in blue screen ("A problem has been detected and windows has been shut down to prevent damage...")
It won't start up in any of the safe mode options.
It won't boot from disc by itself, when I do it manually it loads and then I get the blue error screen.
It won't repair.
Last known good configuration doesn't work, also ends in the blue error screen after loading.
I ran diagnostics for hours and it brought up nothing.
Should probably add that prior to the crash I had been having some some malware issues.
There are a lot of files/documents that I need on it so factory reinstall, even if it were possible, is not an option.
Please can anyone help at all? I'm being quoted a huge amount of money to repair it and would like exhaust all options before I cave.