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DRIVER_IRQL_NOT_LESS_OR_EQUAL(NETIO.SYS)


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#1 chrisrapsing

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Posted 28 January 2014 - 05:09 AM

Hi!

 

please help how to fix error driver_irql_not_less_or_equal(netio.sys).

after i update my laptop windows 8 i notice the problem occur.. 

thanks

 



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#2 Anshad Edavana

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Posted 28 January 2014 - 07:51 AM

:welcome: to the Bleeping Computer forum.

 

Please follow the below steps.
 
:step1: Upload the actual crash dump files.
 
You will find the crash dump files inside C:\Windows\Minidump folder. To copy the dumps, disable "User Account Control" first. Otherwise you may receive a permission error. After disabling UAC, copy and zip all the dumps and create an archive. Either attach the zip with next reply using "More reply options --> Attach files" or use a free file hosting site. 
 
 
:step2: Publish a snapshot of your system using Speccy.
 
"Speccy" is a free tool which can list the hardware specs, temperature status, installed Windows updates, HDD SMART info etc of your system. Please read the below tutorial to know how to use "Speccy" to collect system info.
 
 
Don't paste the output displayed by "Speccy" here. Instead paste the web link it displays.
 
:step3: Minitoolbox log.
 
"Minitoolbox" can list all the installed programs as well as event log errors in your system. Download "Minitoolbox" from the below link.
 
 
 Run the tool and only select the following tick boxes.
 
 
List last 10 Event viewer errors
List installed program
List users, partition and memory size
List Minidumps
 
Now click "Go" and post the output displayed in next reply.
 
 
Also if you can identify a pattern, let us know. For example, downloading torrents is known to cause BSOD issues. If there is any torrent clients in your PC, you can stop all download/seeding and check whether the BSOD stops.


#3 chrisrapsing

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Posted 28 January 2014 - 11:39 PM

hi there how can i disable the user account control?



#4 chrisrapsing

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Posted 28 January 2014 - 11:50 PM

im not able to copy all the dump files on my laptop, and i dont know how to disable first the user account control. 



#5 Anshad Edavana

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Posted 29 January 2014 - 01:07 AM

Hi

 

Please watch the below video guide carefully. Make sure to reboot the system after disabling UAC.

 






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