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Windows Explorer keeps crashing and restarting


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62 replies to this topic

#1 JamieH74

JamieH74

  • Members
  • 35 posts
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  •  
  • Local time:01:56 PM

Posted 27 January 2014 - 07:58 PM

Hi everyone,

 

Forgive me if this has been covered, I did some searching and came up with something very similar here but the difference with my laptop is I do not remember having any specific malware or virus.

 

My IE windows crash randomly & restart and none of my freeware programs seem to be able to find a fault. It's getting really bad now to a point where it tries starting more than twice and gives up.

 

I'm far from an IT expert and found some good advice on here so I really hope you guys can help me.

 

I've ran the scans from the link above, hopefully this is helpful.

 

Thanks in advance,

Jamie

 

Results of screen317's Security Check version 0.99.79 
 Windows 7 Service Pack 1 x86 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
avast! Antivirus  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File 
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Wise Registry Cleaner 7.93 
 Java 7 Update 51 
 Adobe Reader XI 
 Google Chrome 31.0.1650.57 
 Google Chrome 31.0.1650.63 
````````Process Check: objlist.exe by Laurent```````` 
 AVAST Software Avast AvastSvc.exe 
 AVAST Software Avast AvastUI.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 08-01-2014
Ran by Kristie (administrator) on 28-01-2014 at 10:53:16
Running from "C:\Users\Kristie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0NV9F9UL"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Kristie (administrator) on 28-01-2014 at 10:24:27
Running from "C:\Users\Kristie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YS8BDWGO"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com

There are 15470 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Atheros AR9002WB-1NG Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Kristie-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : optusnet.com.au

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 22-DF-9A-62-54-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : E8-9A-8F-7C-C8-ED
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : optusnet.com.au
   Description . . . . . . . . . . . : Atheros AR9002WB-1NG Wireless Network Adapter
   Physical Address. . . . . . . . . : D0-DF-9A-62-54-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::ddc9:e3da:e8cb:d211%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.104(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, 28 January 2014 6:49:31 AM
   Lease Expires . . . . . . . . . . : Wednesday, 29 January 2014 10:02:21 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 248569754
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-AA-37-64-D0-DF-9A-62-54-E9
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.NB7WDS.COM:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{83B3F67E-0FBB-4A82-BBDF-22004461954B}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
1.0.168.192.in-addr.arpa
 primary name server = localhost
 responsible mail addr = nobody.invalid
 serial  = 1
 refresh = 600 (10 mins)
 retry   = 1200 (20 mins)
 expire  = 604800 (7 days)
 default TTL = 10800 (3 hours)
Server:  UnKnown
Address:  192.168.0.1

Name:    google.com.optusnet.com.au
Address:  67.215.65.145

Pinging google.com [173.194.116.73] with 32 bytes of data:
Reply from 173.194.116.73: bytes=32 time=380ms TTL=39
Reply from 173.194.116.73: bytes=32 time=382ms TTL=39

Ping statistics for 173.194.116.73:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 380ms, Maximum = 382ms, Average = 381ms
Server:  UnKnown
Address:  192.168.0.1

Name:    yahoo.com.optusnet.com.au
Address:  67.215.65.145

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=287ms TTL=43
Reply from 98.139.183.24: bytes=32 time=256ms TTL=40

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 256ms, Maximum = 287ms, Average = 271ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 19...22 df 9a 62 54 e9 ......Microsoft Virtual WiFi Miniport Adapter
 13...e8 9a 8f 7c c8 ed ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
 11...d0 df 9a 62 54 e9 ......Atheros AR9002WB-1NG Wireless Network Adapter
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.104     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.104    281
    192.168.0.104  255.255.255.255         On-link     192.168.0.104    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.104    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.104    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.104    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::ddc9:e3da:e8cb:d211/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 10 C:\windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 30 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 31 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 32 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 33 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 34 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 35 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 36 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 37 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 38 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 39 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 40 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 41 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 42 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 43 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 44 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 45 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 46 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 47 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 48 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 49 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 50 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 51 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 52 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 53 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/28/2014 06:50:56 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2014 00:09:01 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -550.

Error: (01/27/2014 00:09:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2014 00:08:15 PM) (Source: ESENT) (User: )
Description: taskhost (2972) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log.

Error: (01/26/2014 07:37:02 AM) (Source: ESENT) (User: )
Description: taskhost (3980) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log.

Error: (01/26/2014 00:45:23 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (01/26/2014 00:45:04 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (01/26/2014 00:15:37 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -550.

Error: (01/26/2014 00:15:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/25/2014 06:43:39 PM) (Source: ESENT) (User: )
Description: taskhost (3080) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log.

System errors:
=============
Error: (01/28/2014 10:02:26 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1058

Error: (01/28/2014 06:50:46 AM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/28/2014 06:50:32 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1058

Error: (01/28/2014 06:49:26 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/28/2014 06:49:25 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:47:42 AM on ?28/?01/?2014 was unexpected.

Error: (01/28/2014 06:49:08 AM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/28/2014 06:46:05 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1058

Error: (01/27/2014 10:56:14 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Error: (01/27/2014 10:56:14 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Error: (01/27/2014 10:56:14 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Microsoft Office Sessions:
=========================
Error: (01/28/2014 06:50:56 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2014 00:09:01 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: -550

Error: (01/27/2014 00:09:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2014 00:08:15 PM) (Source: ESENT)(User: )
Description: taskhost2972WebCacheLocal: C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log-1811 (0xfffff8ed)

Error: (01/26/2014 07:37:02 AM) (Source: ESENT)(User: )
Description: taskhost3980WebCacheLocal: C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log-1811 (0xfffff8ed)

Error: (01/26/2014 00:45:23 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\Kobo\drivers\dpinst64.exe

Error: (01/26/2014 00:45:04 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\IObit\driver booster\DpInst\x64\dpinst.exe

Error: (01/26/2014 00:15:37 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: -550

Error: (01/26/2014 00:15:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/25/2014 06:43:39 PM) (Source: ESENT)(User: )
Description: taskhost3080WebCacheLocal: C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log-1811 (0xfffff8ed)

=========================== Installed Programs ============================

Adobe AIR (Version: 3.6.0.5970)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.38)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Advanced SystemCare 7 (Version: 7.1.0)
Apple Application Support (Version: 2.2.2)
Atheros Bluetooth Filter Driver Package (Version: 1.00.007)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.36)
Atheros Driver Installation Program (Version: 9.2)
avast! Free Antivirus (Version: 9.0.2011)
Bluetooth Stack for Windows by Toshiba (Version: v8.00.04(T))
Bonjour (Version: 3.0.0.10)
Conexant HD Audio (Version: 8.51.1.0)
CopyToy 7.3.0.0
CyberLink WaveEditor (Version: 1.0.1.3320)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Driver Booster (Version: 1.2)
Google Chrome (Version: 31.0.1650.63)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4501.1952)
Google Update Helper (Version: 1.3.22.3)
HDAUDIO Soft Data Fax Modem with SmartCP (Version: 7.80.4.53)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Internet Explorer (Enable DEP)
IObit Uninstaller (Version: 3.0.5.1228)
IObit Unlocker (Version: 1.1)
Itibiti RTC (Version: 0.0.1)
iTunes (Version: 10.7.0.21)
iTunes Library Updater (Version: 1.2.2)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
Kobo (Version: 3.5.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Primary Interoperability Assemblies 2005 (Version: 9.0.21022)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MSVCRT (Version: 15.4.2862.0708)
Nitro Reader 3 (Version: 3.5.0.25)
Norton Internet Security (Version: 18.5.0.125)
NVIDIA 3D Vision Driver 266.69 (Version: 266.69)
NVIDIA Display Control Panel (Version: 6.14.12.6669)
NVIDIA Graphics Driver 266.69 (Version: 266.69)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.141.953)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.6669)
PlayReady PC Runtime x86 (Version: 1.3.0)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.32.0)
Samsung Kies (Version: 2.5.0.12104_15)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.16.0)
SanDiskSecureAccess_Manager.exe (Version: 1.1.19269)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype™ 5.10 (Version: 5.10.116)
Smart Defrag 2 (Version: 2.9)
SmartSound Quicktracks 5 (Version: 5.1.8)
Surfing Protection (Version: 1.0)
Sweet Home 3D version 4.2
Synaptics Pointing Device Driver (Version: 15.2.11.1)
TomTom HOME (Version: 2.9.6)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
TOSHIBA Assist (Version: 4.02.02)
TOSHIBA ConfigFree (Version: 8.0.37)
TOSHIBA Disc Creator (Version: 2.1.0.6)
TOSHIBA eco Utility (Version: 1.2.25.0)
TOSHIBA Hardware Setup (Version: 4.08.06.00)
TOSHIBA HDD/SSD Alert (Version: 3.1.0.7)
TOSHIBA Media Controller Plug-in (Version: 1.0.6.1)
TOSHIBA Recovery Media Creator (Version: 2.1.3.5109)
TOSHIBA ReelTime (Version: 1.7.17.32)
TOSHIBA Resolution+ Plug-in for Windows Media Player (Version: 1.1.0)
TOSHIBA Service Station (Version: 2.1.52)
TOSHIBA Sleep Utility (Version: 1.4.2.7)
TOSHIBA Speech System Applications (Version: 1.00.2518)
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password (Version: 4.08.06.00)
TOSHIBA Value Added Package (Version: 1.5.4)
TOSHIBA Web Camera Application (Version: 2.0.0.19)
TOSHIBA Wireless LAN Indicator (Version: 1.0.3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Updater (Version: 2.6.53)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Wise Registry Cleaner 7.93 (Version: 7.93)

========================= Devices: ================================

Name: Bluetooth USB Adapter
Description: Bluetooth USB Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Qualcomm Atheros Communications
Service: BTHUSB
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.

========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 2805.86 MB
Available physical RAM: 1644.75 MB
Total Pagefile: 5610.01 MB
Available Pagefile: 4074.29 MB
Total Virtual: 2047.88 MB
Available Virtual: 1934.62 MB

========================= Partitions: =====================================

1 Drive c: (S3A4488D001) (Fixed) (Total:683.78 GB) (Free:629.91 GB) NTFS

========================= Users: ========================================

User accounts for \\KRISTIE-PC

Administrator            Guest                    Kristie                 

**** End of log ****

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Kristie (administrator) on 28-01-2014 at 10:55:55
Running from "C:\Users\Kristie\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YS8BDWGO"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com

There are 15470 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Atheros AR9002WB-1NG Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Kristie-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : optusnet.com.au

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 22-DF-9A-62-54-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : E8-9A-8F-7C-C8-ED
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : optusnet.com.au
   Description . . . . . . . . . . . : Atheros AR9002WB-1NG Wireless Network Adapter
   Physical Address. . . . . . . . . : D0-DF-9A-62-54-E9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::ddc9:e3da:e8cb:d211%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.104(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, 28 January 2014 6:49:31 AM
   Lease Expires . . . . . . . . . . : Wednesday, 29 January 2014 10:31:12 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 248569754
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-AA-37-64-D0-DF-9A-62-54-E9
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.NB7WDS.COM:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{83B3F67E-0FBB-4A82-BBDF-22004461954B}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.0.1

Name:    google.com.optusnet.com.au
Address:  67.215.65.145

Pinging google.com [173.194.113.238] with 32 bytes of data:
Reply from 173.194.113.238: bytes=32 time=386ms TTL=37
Reply from 173.194.113.238: bytes=32 time=383ms TTL=40

Ping statistics for 173.194.113.238:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 383ms, Maximum = 386ms, Average = 384ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.0.1

Name:    yahoo.com.optusnet.com.au
Address:  67.215.65.145

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=310ms TTL=40
Reply from 98.139.183.24: bytes=32 time=282ms TTL=40

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 282ms, Maximum = 310ms, Average = 296ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 19...22 df 9a 62 54 e9 ......Microsoft Virtual WiFi Miniport Adapter
 13...e8 9a 8f 7c c8 ed ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
 11...d0 df 9a 62 54 e9 ......Atheros AR9002WB-1NG Wireless Network Adapter
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.104     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.104    281
    192.168.0.104  255.255.255.255         On-link     192.168.0.104    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.104    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.104    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.104    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::ddc9:e3da:e8cb:d211/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 10 C:\windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 30 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 31 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 32 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 33 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 34 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 35 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 36 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 37 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 38 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 39 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 40 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 41 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 42 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 43 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 44 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 45 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 46 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 47 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 48 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 49 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 50 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 51 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 52 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 53 C:\windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/28/2014 06:50:56 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2014 00:09:01 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -550.

Error: (01/27/2014 00:09:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2014 00:08:15 PM) (Source: ESENT) (User: )
Description: taskhost (2972) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log.

Error: (01/26/2014 07:37:02 AM) (Source: ESENT) (User: )
Description: taskhost (3980) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log.

Error: (01/26/2014 00:45:23 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (01/26/2014 00:45:04 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (01/26/2014 00:15:37 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the Catalog Database. The ESENT error was: -550.

Error: (01/26/2014 00:15:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/25/2014 06:43:39 PM) (Source: ESENT) (User: )
Description: taskhost (3080) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log.

System errors:
=============
Error: (01/28/2014 10:02:26 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1058

Error: (01/28/2014 06:50:46 AM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).

Error: (01/28/2014 06:50:32 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1058

Error: (01/28/2014 06:49:26 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (01/28/2014 06:49:25 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:47:42 AM on ?28/?01/?2014 was unexpected.

Error: (01/28/2014 06:49:08 AM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!

Error: (01/28/2014 06:46:05 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:
%%1058

Error: (01/27/2014 10:56:14 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Error: (01/27/2014 10:56:14 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Error: (01/27/2014 10:56:14 PM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort0.

Microsoft Office Sessions:
=========================
Error: (01/28/2014 06:50:56 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2014 00:09:01 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: -550

Error: (01/27/2014 00:09:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/27/2014 00:08:15 PM) (Source: ESENT)(User: )
Description: taskhost2972WebCacheLocal: C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log-1811 (0xfffff8ed)

Error: (01/26/2014 07:37:02 AM) (Source: ESENT)(User: )
Description: taskhost3980WebCacheLocal: C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log-1811 (0xfffff8ed)

Error: (01/26/2014 00:45:23 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\Kobo\drivers\dpinst64.exe

Error: (01/26/2014 00:45:04 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\IObit\driver booster\DpInst\x64\dpinst.exe

Error: (01/26/2014 00:15:37 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: -550

Error: (01/26/2014 00:15:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/25/2014 06:43:39 PM) (Source: ESENT)(User: )
Description: taskhost3080WebCacheLocal: C:\Users\Kristie\AppData\Local\Microsoft\Windows\WebCache\V01.log-1811 (0xfffff8ed)

=========================== Installed Programs ============================

Adobe AIR (Version: 3.6.0.5970)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.38)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Advanced SystemCare 7 (Version: 7.1.0)
Apple Application Support (Version: 2.2.2)
Atheros Bluetooth Filter Driver Package (Version: 1.00.007)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.36)
Atheros Driver Installation Program (Version: 9.2)
avast! Free Antivirus (Version: 9.0.2011)
Bluetooth Stack for Windows by Toshiba (Version: v8.00.04(T))
Bonjour (Version: 3.0.0.10)
Conexant HD Audio (Version: 8.51.1.0)
CopyToy 7.3.0.0
CyberLink WaveEditor (Version: 1.0.1.3320)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Driver Booster (Version: 1.2)
Google Chrome (Version: 31.0.1650.63)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4501.1952)
Google Update Helper (Version: 1.3.22.3)
HDAUDIO Soft Data Fax Modem with SmartCP (Version: 7.80.4.53)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Internet Explorer (Enable DEP)
IObit Uninstaller (Version: 3.0.5.1228)
IObit Unlocker (Version: 1.1)
Itibiti RTC (Version: 0.0.1)
iTunes (Version: 10.7.0.21)
iTunes Library Updater (Version: 1.2.2)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
Kobo (Version: 3.5.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Primary Interoperability Assemblies 2005 (Version: 9.0.21022)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MSVCRT (Version: 15.4.2862.0708)
Nitro Reader 3 (Version: 3.5.0.25)
Norton Internet Security (Version: 18.5.0.125)
NVIDIA 3D Vision Driver 266.69 (Version: 266.69)
NVIDIA Display Control Panel (Version: 6.14.12.6669)
NVIDIA Graphics Driver 266.69 (Version: 266.69)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.141.953)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.6669)
PlayReady PC Runtime x86 (Version: 1.3.0)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.32.0)
Samsung Kies (Version: 2.5.0.12104_15)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.16.0)
SanDiskSecureAccess_Manager.exe (Version: 1.1.19269)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype™ 5.10 (Version: 5.10.116)
Smart Defrag 2 (Version: 2.9)
SmartSound Quicktracks 5 (Version: 5.1.8)
Surfing Protection (Version: 1.0)
Sweet Home 3D version 4.2
Synaptics Pointing Device Driver (Version: 15.2.11.1)
TomTom HOME (Version: 2.9.6)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
TOSHIBA Assist (Version: 4.02.02)
TOSHIBA ConfigFree (Version: 8.0.37)
TOSHIBA Disc Creator (Version: 2.1.0.6)
TOSHIBA eco Utility (Version: 1.2.25.0)
TOSHIBA Hardware Setup (Version: 4.08.06.00)
TOSHIBA HDD/SSD Alert (Version: 3.1.0.7)
TOSHIBA Media Controller Plug-in (Version: 1.0.6.1)
TOSHIBA Recovery Media Creator (Version: 2.1.3.5109)
TOSHIBA ReelTime (Version: 1.7.17.32)
TOSHIBA Resolution+ Plug-in for Windows Media Player (Version: 1.1.0)
TOSHIBA Service Station (Version: 2.1.52)
TOSHIBA Sleep Utility (Version: 1.4.2.7)
TOSHIBA Speech System Applications (Version: 1.00.2518)
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password (Version: 4.08.06.00)
TOSHIBA Value Added Package (Version: 1.5.4)
TOSHIBA Web Camera Application (Version: 2.0.0.19)
TOSHIBA Wireless LAN Indicator (Version: 1.0.3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Updater (Version: 2.6.53)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Wise Registry Cleaner 7.93 (Version: 7.93)

========================= Devices: ================================

Name: Bluetooth USB Adapter
Description: Bluetooth USB Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Qualcomm Atheros Communications
Service: BTHUSB
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.

========================= Memory info: ===================================

Percentage of memory in use: 47%
Total physical RAM: 2805.86 MB
Available physical RAM: 1465.35 MB
Total Pagefile: 5610.01 MB
Available Pagefile: 3757.39 MB
Total Virtual: 2047.88 MB
Available Virtual: 1934.63 MB

========================= Partitions: =====================================

1 Drive c: (S3A4488D001) (Fixed) (Total:683.78 GB) (Free:629.97 GB) NTFS

========================= Users: ========================================

User accounts for \\KRISTIE-PC

Administrator            Guest                    Kristie                 

**** End of log ****

 

 



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#2 redstripe3

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Posted 27 January 2014 - 09:52 PM

Is it Windows Explorer crashing or is it Internet Explorer?  Your post is a bit confusing as the title states Windows Explorer but in the text it states IE.


Edited by redstripe3, 27 January 2014 - 09:52 PM.


#3 JamieH74

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Posted 27 January 2014 - 11:44 PM

My apologies, it shows my lack of knowledge.

It's IE that crashes.

 

I tried to change the heading of this post but wont let me.

 

Thanks


Edited by JamieH74, 27 January 2014 - 11:50 PM.


#4 jhayz

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Posted 28 January 2014 - 12:23 AM

Hi Jamie. Try these steps and suggestions in order and see if any improvement and post also some report if needed.

Please post the Computer Model next time.

 

:step1: Remove any Registry Cleaners and Tuneup utilities installed as they could do more harm and make your system unbootable. This can be done by Add or Remove Programs in your Control Panel.

 

:step2: Norton Internet Security (trial or expired version?) is also listed in your list of installed programs. Download Norton Removal Tool and follow the instructions from the given link.

 

:step3: There seems to be a hardware error coming from your hard drive.

 

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

 

:step4: How to repair or reinstall Internet Explorer?


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#5 JamieH74

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Posted 28 January 2014 - 03:27 AM

Hi jhayz,

 

1. Removed wise registry cleaner

2. Norton was a trial - now removed. When pc rebooted IE11 was auto installed

3. Bugger - Here's the report

http://speccy.piriform.com/results/x2cbOrGNNQDjUeelHhcrDe2

4. Will try that now.

 

Thanks



#6 JamieH74

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Posted 28 January 2014 - 03:35 AM

I have the latest version of IE and the Microsoft web would not give any repair options. Just directed me to dl the latest version, which I already have.



#7 hamluis

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Posted 28 January 2014 - 08:22 AM

Please uninstall Advanced System Care via Add/Remove Programs...then run the chkdsk /r command on the Windows partition.

 

See http://answers.microsoft.com/en-us/ie/forum/ie10-windows_7/unable-to-reinstall-ie-11-10-or-9-windows-7-64-bit/b9216a6f-317c-4e19-861d-d4ad9ba502c1 for instructions on repairing/reinstalling IE 11.

 

Louis



#8 redstripe3

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Posted 28 January 2014 - 10:32 PM

Resetting IE can be done by going to the internet options within IE, then clicking on the advanced tab at the top far right. 

 

Hit the restore advanced settings button and then the reset button.  Hit the reset button within the advanced settings menu(Which will delete your stored passwords so be sure you know them), and then the reset button.

When this completes, close IE and restart it and see if this helps.

 

If not you can try unintalling IE via contol panel and reinstalling, and I can walk you through that as well if this does not work.

 

Another easy way to check the hard drive is to download a free program called HD Tune.  Once you install it, open the program and click the Error Scan tab at the top right.  Click start and it will run itself.  All of the blocks should be green when complete and if there are any red, it means you have some bad sectors.


Edited by redstripe3, 28 January 2014 - 10:35 PM.


#9 JamieH74

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Posted 29 January 2014 - 02:49 AM

Please uninstall Advanced System Care via Add/Remove Programs...then run the chkdsk /r command on the Windows partition.

 

See http://answers.microsoft.com/en-us/ie/forum/ie10-windows_7/unable-to-reinstall-ie-11-10-or-9-windows-7-64-bit/b9216a6f-317c-4e19-861d-d4ad9ba502c1 for instructions on repairing/reinstalling IE 11.

 

Louis

Hi Louis,

 

If I uninstall Advanced system care, can I put it back on or do you think this is the problem. If there's a problem with this program I would like to send something to these guys to debug it as its a great program for novices like me.

 

I went through that link and none of those fixes worked, the same as the OP.



#10 JamieH74

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Posted 29 January 2014 - 02:59 AM

Resetting IE can be done by going to the internet options within IE, then clicking on the advanced tab at the top far right. 

 

Hit the restore advanced settings button and then the reset button.  Hit the reset button within the advanced settings menu(Which will delete your stored passwords so be sure you know them), and then the reset button.

When this completes, close IE and restart it and see if this helps.

 

If not you can try unintalling IE via contol panel and reinstalling, and I can walk you through that as well if this does not work.

 

Another easy way to check the hard drive is to download a free program called HD Tune.  Once you install it, open the program and click the Error Scan tab at the top right.  Click start and it will run itself.  All of the blocks should be green when complete and if there are any red, it means you have some bad sectors.

Ok I'll try to reset IE. I ran the checkdisc that windows comes with, right clicked C: drive, opened properties, clicked tools tab, clicked error checking and checked 'automatically fix file system errors and scan for and attempt recovery of bad sectors'.

 

My god, it took 4+ hours!

It had bad clusters in file 48065 of windows\system32\config\txr{537DO~4.reg I don't know if that means anything to you guys but it appears to have fixed it on reboot.

 

Anyway, have been using this pc for a few hours today and IE crashed again since.

 

Should I run that HD Tune also?

 

I'll reset IE now



#11 jhayz

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Posted 29 January 2014 - 06:25 PM

Any progress regarding the IE 11 crashes? If not, see link on how to revert to previous IE versions and see any improvements.


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#12 JamieH74

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Posted 29 January 2014 - 10:06 PM

Any progress regarding the IE 11 crashes? If not, see link on how to revert to previous IE versions and see any improvements.

I reset IE last night and have been using it most of the day, so far so good.

Could the fix be that easy?



#13 jhayz

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Posted 30 January 2014 - 05:16 AM

Ok that's good news for your IE crashes, however you need to post a new speccy report to check for the flagged pending sectors are reallocated.


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#14 JamieH74

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Posted 30 January 2014 - 08:01 PM

Ok that's good news for your IE crashes, however you need to post a new speccy report to check for the flagged pending sectors are reallocated.

Ok thanks, here goes http://speccy.piriform.com/results/5wbedPTlcWk3tckvSsT27TZ

 

Jamie



#15 jhayz

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Posted 30 January 2014 - 09:36 PM

C5 Current Pending Sector Count: 100 (100) Data 0000000008

 

There is still CPS count attributes. Run the Windows GUI error checking tool utility. http://www.howtogeek.com/howto/windows-vista/guide-to-using-check-disk-in-windows-vista/ then post the results on your next reply. Also, there are currently 2 running antiviruses installed. Remove either one as it could cause conflict and system performance issues.


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