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Unable to get rid of internet pop-ups

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4 replies to this topic

#1 Rai78


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Posted 27 January 2014 - 04:47 PM

I have windows Vista Home Premium and a 64 bit operating system.  I use Firefox and keep getting these annoying pop-ups.  Anything from Bingo adverts to one's that say my system is running slowly to you are the 100,000 visitor.  They appear in the bottom right corner or along the bottom.  I have avast free antivirus and superantispyware free addition.  I've run both of these and they didn't get rid of the problem.  Please help they're driving me mad.

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#2 Netghost56


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Posted 27 January 2014 - 05:22 PM

Try Malwarebytes.


You may also need to turn off any suspicious add-on in Firefox.

#3 sikntired


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Posted 27 January 2014 - 08:18 PM

Try this download: http://adfender.com/


This program work well.


Good Luck

#4 boopme


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Posted 27 January 2014 - 09:31 PM

Hello Moved to the Am I Infected forum from Vista

as asked run MBAM and post the log and look thru the Add Ons.

Next run these......
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

    Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
    <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .

Edited by boopme, 27 January 2014 - 09:31 PM.

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#5 Rai78

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Posted 28 January 2014 - 08:02 AM

Thanks everyone. I ran Malwarebytes and that seems to have done the job but if they come back I'll follow your advice boopme.

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