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Computer shuts down during normal boot but not safe mode


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#1 grant@grantlawhawaii

grant@grantlawhawaii

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Posted 27 January 2014 - 04:39 PM

On boot up, while showing the pulsing Windows 7 logo, my computer stops.  Screen goes black then says "No signal", case fans stop, HD light shows no activity, ctrl+alt+del does nothing, reset button does nothing.  Starts fine on Safe Mode.  No recent hardware or software changes.  OS - Windows 7 Ultimate.  Any thoughts? 

 

Thanks



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#2 Netghost56

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Posted 27 January 2014 - 05:05 PM

Sounds like a driver or system setting in Normal mode is corrupt.

 

I assume you're describing a complete system shutdown.

 

I would check your Update history to see if you have any recent Windows Updates that may coincide with this issue. Perhaps a failed update?

 

 

 

First try going into msconfig and deselecting all Startup items (Not Services). Then try booting into Normal mode.

 

 

Worst case at this point would be a system restore.



#3 Adel IntelliTec

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Posted 27 January 2014 - 07:20 PM

I agree with Netghost on this one. Deselecting nonessential start up programs/applications could possible troubleshoot this issue. I would recommend deactivating automatic updates unless you give permission or know that it comes from a valid source.






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