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Optimizer Pro


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4 replies to this topic

#1 robert gray

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Posted 27 January 2014 - 10:18 AM

i would like to uninstall this mystery product. i don't know where it came from, what it does, but it is suspicious. can anyone explain please? Robert.

Edit: Moved topic from Anti-Virus and Anti-Malware Software to the more appropriate forum.~ Animal

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#2 xXToffeeXx

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Posted 27 January 2014 - 11:56 AM

Hi,
 
Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • Click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

 

---------------

 

Please download Malwarebytes Anti-Malware photo.jpg?sz=48 and save it to your desktop.

  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
  • Double-click on the renamed file to install, then follow these instructions for doing a Quick Scan in normal mode.
  • Don't forget to check for database definition updates through the program's interface (preferable method) before scanning.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues

Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • After completing the scan, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab .
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.

Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.
 
---------------
 
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
 
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

 

xXToffeeXx~


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#3 quietman7

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Posted 27 January 2014 - 02:06 PM

Optimizer Pro is software which claims to be an optimizing tool with registry cleaning capability that purports to improve performance, make repairs and enhance the speed of a computer. These types of tools and the claims they make are borderline scams.

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons.
Why you should not use Registry Cleaners and Optimization Tools

Further, these types of junk programs are often considered Potentially Unwanted Programs (PUPs).

To learn more about PUPs and how you get them, please read: About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs)

Just follow xXToffeeXx's instructions and he will get this garbage off your computer.
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#4 xXToffeeXx

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Posted 27 January 2014 - 02:30 PM

Hehe, I'm female by the way quietman :wink:

 

Optimizer Pro is often bundled with other software and many users do not see the options to uncheck this extra software. Definitely a PUP though.

 

xXToffeeXx~


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#5 quietman7

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Posted 27 January 2014 - 02:35 PM

My apologies xXToffeeXx.
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