New user here. I appear to have a whole host of problems, but the primary one at the moment appears to be this one. So I will jump on this thread after finding it in a search. Someone let me know if I should start a new one, please, but not sure what I would title it.
I have been trying to debug my XP SP3 desktop machine after going through a failed mobo episode immediately after Tropical Storm Arthur blew through a couple of weeks ago. After getting up & going, I then seemed to get nailed by the 'iexplore.exe' issue - overloaded CPU was making my system crawl.
I did a MWB scan, it didn't find anything, but after realizing I didn't have the rootkit option selected, then running it again, it did - thought I was golden.
I have been a long time user of AVG but decided to try Avira as AVG was seeming to become a resource hog - as noticed in Task Manager while going through the above. So this morning I tried to d/l it - I thought it did, but when I click on the desktop icon I get the above 'software restriction policy' error. Then I try clicking on the AVG desktop item to open that, same thing, Then I tried to run MWB again, and get the same thing. Then I couldn't get Task Manager to open. Then my computer locked up. I got it rebooted by holding in the power button. Then I got MWB running, not sure now how, but it's finishing a scan now. I am on my laptop typing this. Since the intial MWB scan trying to get rid of the iexplore issue, I have also had odd instances of dll errors on shutdown. As typing my MWB scan just finished & found 3 things - two psvchost and one 'rest service windows 2014'? I saved the log, and it's now rebooting. I scanned twice with it yesterday, last one was clean. I seem to have somehow stepped in a virus or malware hornets nest.
I will stop here for now - I can either keep posting in this thread or we can start a new one. Just advise - I think I need help! I have not done the 3 steps above yet, but will d/l the programs in prep for it, if the above 3 steps apply to me also & I should do them next.
One more: on the reboot attempt, I have an error box pop up before my desktop gets populated, with the same message, re. 'C:\documents and settings\all users\application data\malwarebytes\malwarebytes anti-malware\mbamdor.exe'
(Excuse any typos - my fingers don't coordinate well with this laptop. And, while waiting for a reply, I will do the above 3 step process...)