Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Adobe Flash Updater keeps coming up but not downloaded


  • This topic is locked This topic is locked
2 replies to this topic

#1 infoask

infoask

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:01:27 PM

Posted 26 January 2014 - 03:58 PM

When I go to one certain website a Popup comes up wanting me to download an Adobe Flash Updater.

I have not clicked to download this because I know it is a virus/adware that will be placed on my computer.

I have used F-Secure, Hitman Pro and Malwarebyte but none of these programs can find a virus or remove

this popup from appearing. I had unplug my modem and disconnected my Internet connection for a short

time and that helped for one day. Now this popup appearing again.

 

How can I remove this popup from appearing? I am using Interest Explorer and Windows 7. I have blocked

popups but it has not helped. The website this popup keeps coming up on is my website. It does not appear

on any other website. I had gone to Yahoo and searched for my website to see where it would come up in a

search. I clicked on the listing in this Yahoo search listing and this popup started. I went to Google and clicked

on the listing in their search and the popup also came up.

 

Any advice would be appreciated. Thanks.



BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,888 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:27 PM

Posted 31 January 2014 - 02:22 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
thisisujrt.gif Please download
Junkware Removal Tool to your Desktop.
  • Please close your security software to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete, depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
  • Please post the contents of JRT.txt into your reply.
===

Download DDS by sUBs from one of the following links, if you no longer have it available. Save it to your desktop.

1: DDS.scr (Not recommended if you use Chrome to download this .scr file. Use the other options.)
2: DDS.pif
3: DDS.COM

Double click on the DDS icon, allow it to run.
A small box will open, with an explanation about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

dds_scr.gif

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.
===

Please paste the logs in your next reply, DO NOT ATTACH THEM
Let me know what problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 39,888 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:27 PM

Posted 07 February 2014 - 10:15 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users