is a legitimate
Windows file that executes/loads .dll
(Dynamic Link Library) modules which too can be legitimate or sometimes malware related. A RunDLL "Error loading...
", "Cannot find...
" or "specific module could not be found
" message usually occurs when the .dll file(s) that was set to run at startup or as scheduled task in the registry has been deleted. Windows is trying to load this file but cannot locate it since the file may have been removed inadvertently, during the uninstallation of a program or after performing a scan with security tools. However, an associated orphaned registry entry
(value) still exists and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message
. You need to remove this registry entry so Windows stops searching for the file when it loads.
To resolve this, download AutoRuns
and save it to your Desktop.
- Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there.
- Open the folder and double-click on autoruns.exe to launch it.
Vista/Windows 7/8 users right-click and select Run As Administrator.
- Please be patient as it scans and populates the entries.
- When done scanning, it will say Ready at the bottom and list all entries under the Everything tab.
- In the top menu, click File > Find... and type the file name related to the error message, then click Find Next.
- Alternatively, you can scroll through the list and look for any entry related to the file in the error message.
- If found, right-click on the entry and choose delete.
- Exit Autoruns and reboot your computer when done.