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Emergency, laptop won't boot, I need research paper on it for Monday.


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#1 viking22

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Posted 25 January 2014 - 06:43 PM

Hello,

My Toshiba laptop won't boot up.  It gets to the screen that says "windows loading" with the Windows logo multicolor flag on it, but then nothing.  I get a black screen with an arrow.  I should say, the fan hasn't been working, so I was running external fan underneath it for the last couple of months.  I don't care if I am infected or not, I just need this paper, and then it can die!

 

I did try to load the recovery CD disks, but nothing, just goes to the black screen of death.

 

Barb



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#2 TsVk!

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Posted 25 January 2014 - 07:02 PM

do you have another computer? or access to one?

 

the safest and surest way will be to remove the hard drive and put it in another machine, then copy your documents from there.



#3 viking22

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Posted 25 January 2014 - 07:44 PM

I have a desktop with Windows XP, the laptop was Windows 7



#4 TsVk!

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Posted 25 January 2014 - 08:07 PM

yeah, that will work fine (assuming it boots)...

 

1. Open the laptop (probably need a phillips head screwdriver), and remove the disk.

2. Open the side of the desktop (unplug the power first), And attach laptop drive to desktop, you can just borrow the cables (both sata and power) from the cd drive for this exercise while you copy your data over.

 

It is okay if your laptop hdd hangs lose for this, it's not a permanent arrangement. It's okay if your cd drive has no cables as you won't need it for the moment.

 

3. plug your machine back in and boot. Your Win 7 drive will appear as an additional hard drive... Copy your files over to C: drive. DO NO PUT YOUR HANDS IN THE OPEN MACHINE WHILST PLUGGED IN! death lies within.

4. After copying shut down your machine, remove power source,  remove laptop HDD, reattach CD drive, close up.

 

Now your files are on you XP machine...



#5 viking22

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Posted 25 January 2014 - 08:10 PM

Quick question, it says on booting up that System BIOS is "shadowed".  What is that?  



#6 TsVk!

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Posted 25 January 2014 - 08:15 PM

It's the process of the ROM being copied to the RAM to let the system access the information quicker... Kind of a "quick boot" feature.



#7 viking22

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Posted 25 January 2014 - 08:24 PM

I am able to run the Memory Diagnostic Tool, although don't know what good it will do.

 

First pass detected no problems, running second pass now.


Edited by viking22, 25 January 2014 - 08:28 PM.


#8 TsVk!

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Posted 25 January 2014 - 08:27 PM

we could spend all day trying to fix your broken laptop, with a broken fan... but it will still have major issues, and the more you mess with it the greater your chance of losing your data...

 

edit: memory check will likely do little, as it it is probable that you have system file corruption.

 

edit edit: if you didn't have critical information on the machine there's a few things we would start with, before taking the hard disk out. But I really wouldn't go that way in this circumstance. Certainly not if it was my paper.


Edited by TsVk!, 25 January 2014 - 08:34 PM.


#9 TsVk!

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Posted 25 January 2014 - 08:32 PM

Don't be daunted by this process I've outlined... You will see it is actually very easy to do. A few screws and 2 plugs.



#10 viking22

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Posted 25 January 2014 - 08:37 PM

Okay, I am ready.   I can do anything with proper instructions.  I printed out what you wrote.  Other than screwdriver, do I need anything else?



#11 viking22

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Posted 25 January 2014 - 08:43 PM

Okay, found screwdriver, starting to take screws out.  Pardon me, but what does the drive look like?  

Barb



#12 TsVk!

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Posted 25 January 2014 - 08:46 PM

what's the model of the laptop? I'll dig up the right image for you.

 

edit: disk looks something like this. but there might be a little trick to get it out, a lever or a tab to pull. Probably just a few screws though. Be careful when you remove it not to break the plug ports.


Edited by TsVk!, 25 January 2014 - 08:49 PM.


#13 viking22

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Posted 25 January 2014 - 08:49 PM

Toshiba Satellite L455-S5975. 



#14 viking22

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Posted 25 January 2014 - 08:53 PM

I have the cover to it open, but the picture says to remove 4 6mm screws.  I don't see those screws.

 

http://d3nevzfk7ii3be.cloudfront.net/igi/q63qEcLs5rAhhaRf.medium

 

And if I try to pull the black tab, it doesn't really budge.  I Don't want to force it.  I do see two screws on teh side of the drive, but it doesn't say to take those screws out either.

 

Wait, never mind.....Got it out!!!!!


Edited by viking22, 25 January 2014 - 08:55 PM.


#15 TsVk!

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Posted 25 January 2014 - 08:55 PM

here's a specific guide

 

edit: okay... your off and away now.


Edited by TsVk!, 25 January 2014 - 08:56 PM.





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