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PC restarts during virus scan


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3 replies to this topic

#1 jfparla

jfparla

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  • Local time:12:47 PM

Posted 25 January 2014 - 02:50 PM

I am trying to fix a friends PC. While running Malwarebytes in safe mode the system restarts.

 

Ran DDS files attached.

 

DDS.txt

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by Mary at 12:30:57 on 2014-01-25
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.7935.5128 [GMT -7:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Program Files (x86)\PDF Complete\pdfsvc.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\loggingserver.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
C:\Users\Mary\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
C:\Program Files (x86)\Evaer\videochannel.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Users\Mary\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Users\Mary\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Users\Mary\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Users\Mary\AppData\Roaming\Cortado\Cloud Printer\CloudPrinter.exe
C:\Program Files (x86)\Roxio 2012\5.0\CPMonitor.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\DBAgent.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe
C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_170_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mWinlogon: Userinit = userinit.exe,
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: {95B7759C-8C7F-4BF1-B163-73684A933233} - <orphaned>
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [SkyDrive] "C:\Users\Mary\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe" /background
uRun: [ROC_ROC_APR2013_AV] C:\Users\Mary\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 8870fed4482247d0af63b57816c5da5a-7f93eb6687a6557beda9499cdec09922eb95826c --CMPID ROC_APR2013_AV --CMPIDEXTRA 2013
uRun: [Uploader] C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
uRun: [AdobeBridge] <no file>
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatchTray13.exe"
mRun: [ISUSPM] C:\ProgramData\FLEXnet\Connect\11\\isuspm.exe -scheduler
mRun: [CPMonitor] "C:\Program Files (x86)\Roxio 2012\5.0\CPMonitor.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [DivXMediaServer] C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [DBAgent] "C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\DBAgent.exe" /WinStart
mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRunOnce: [B Register C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll] "C:\Windows\System32\rundll32.exe" "C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll",DllRegisterServer
StartupFolder: C:\Users\Mary\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Mary\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Mary\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\THINPR~1.LNK - C:\Users\Mary\AppData\Roaming\Cortado\Cloud Printer\CloudPrinter.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-001045-0002-0045-ABCDEFFEDCBC} - <orphaned>
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect119b.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab
TCP: NameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{0B015818-7128-4B47-95C5-AB685CD70B0B} : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\17.3.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SSODL: EldosMountNotificator - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\SysWOW64\SSCbFsMntNtf3.dll
STS: Virtual Storage Mount Notification - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\SysWOW64\SSCbFsMntNtf3.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-SSODL: EldosMountNotificator - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\System32\SSCbFsMntNtf3.dll
x64-STS: Virtual Storage Mount Notification - {C28617FD-4FE7-4043-AD51-C8132CE90106} - C:\Windows\System32\SSCbFsMntNtf3.dll
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-10-24 194872]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-10-31 294712]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-10-1 123704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-9-10 31544]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-12-15 56336]
R0 Sahdad64;HDD Filter Driver;C:\Windows\System32\drivers\Sahdad64.sys [2012-6-7 27120]
R0 Saibad64;Volume Filter Driver;C:\Windows\System32\drivers\Saibad64.sys [2012-6-7 19952]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2013-11-5 150808]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-11-4 240920]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-10-31 212280]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-8-1 251192]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-9-23 46368]
R1 SaibVdAd64;Virtual Disk Driver;C:\Windows\System32\drivers\SaibVdAd64.sys [2012-6-7 27632]
R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;C:\Program Files (x86)\Roxio\BackOnTrack\App\SaibSVC.exe [2011-2-9 457200]
R2 AdobeActiveFileMonitor10.0;Adobe Active File Monitor V10;C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [2011-9-1 169624]
R2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe [2012-9-17 171600]
R2 AdobeActiveFileMonitor12.0;Adobe Active File Monitor V12;C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsFileAgent.exe [2013-9-25 181152]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-6-27 204288]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-5-22 361984]
R2 AODDriver4.1;AODDriver4.1;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-3-5 53888]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2013-11-11 3478544]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]
R2 BOT4Service;BOT4Service;C:\Program Files (x86)\Roxio\BackOnTrack\App\BService.exe [2011-7-15 21488]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-6-12 400368]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 FlipShareServer;FlipShare Server;C:\Program Files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe [2010-12-15 1085440]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-8-23 13672]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-1-3 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-1-3 701512]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 134944]
R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2010-10-29 635416]
R2 Seagate Dashboard Services;Seagate Dashboard Services;C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe [2013-10-18 16000]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 SSPORT;SSPORT;C:\Windows\System32\drivers\SSPORT.SYS [2010-12-13 11576]
R2 vToolbarUpdater17.3.0;vToolbarUpdater17.3.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe [2014-1-11 1772056]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-5-31 46136]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-1-3 25928]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-10-30 346144]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
R3 SSCBFS3;SugarSync CallBack File System driver v3;C:\Windows\System32\drivers\sscbfs3.sys [2013-11-13 347904]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-10-30 38456]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\SymcPCCULaunchSvc.exe /s --> C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\SymcPCCULaunchSvc.exe  [?]
S2 PCCUJobMgr;Common Client Job Manager Service;"C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe" /s "PCCUJobMgr" /m "C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe [?]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxWatch13.exe [2011-7-13 340976]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-7-25 162672]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-2-23 95760]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-6-7 1038088]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-8-9 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-12 111616]
S3 ivusb;Initio Driver for USB Default Controller;C:\Windows\System32\drivers\ivusb.sys [2010-7-29 29720]
S3 MHIKEY10;MHIKEY10;C:\Windows\System32\drivers\MHIKEY10x64.sys [2010-9-15 60288]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\Windows\System32\drivers\nx6000.sys [2010-5-20 36720]
S3 RoxMediaDB13;RoxMediaDB13;C:\Program Files (x86)\Common Files\Roxio Shared\13.0\SharedCOM\RoxMediaDB13.exe [2011-7-13 1095664]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2011-5-13 157672]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-1 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2013-2-20 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-12-13 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-01-25 16:30:29 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{ABB304F2-C16C-4C2C-BEEB-ACD3B7850A84}\mpengine.dll
2014-01-24 07:44:46 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{082B29D8-9AE6-4C0E-A8CE-1469F40B8E89}\gapaengine.dll
2014-01-24 06:51:41 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-01-16 17:20:16 53248 ----a-w- C:\Windows\System32\drivers\usbehci.sys
2014-01-16 17:20:16 325120 ----a-w- C:\Windows\System32\drivers\usbport.sys
2014-01-16 17:20:15 99840 ----a-w- C:\Windows\System32\drivers\usbccgp.sys
2014-01-16 17:20:15 7808 ----a-w- C:\Windows\System32\drivers\usbd.sys
2014-01-16 17:20:15 343040 ----a-w- C:\Windows\System32\drivers\usbhub.sys
2014-01-16 17:20:15 30720 ----a-w- C:\Windows\System32\drivers\usbuhci.sys
2014-01-16 17:20:15 25600 ----a-w- C:\Windows\System32\drivers\usbohci.sys
2014-01-16 17:20:14 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-01-16 17:20:13 376768 ----a-w- C:\Windows\System32\drivers\netio.sys
.
==================== Find3M  ====================
.
2014-01-19 07:33:29 270496 ------w- C:\Windows\System32\MpSigStub.exe
2013-12-26 23:35:20 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-26 23:35:20 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-29 18:43:48 1541320 ----a-w- C:\Users\Mary\PhotoshopElements_12_LS25.exe
2013-11-29 17:44:27 1541320 ----a-w- C:\Users\Mary\PremiereElements_12_LS26_win64.exe
2013-11-26 10:19:07 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2013-11-26 10:18:23 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02 5769216 ----a-w- C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll
2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
2013-11-20 19:49:22 46368 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2013-11-12 02:23:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-11-12 02:07:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-11-06 04:55:48 150808 ----a-w- C:\Windows\System32\drivers\avgdiska.sys
2013-11-05 04:52:42 240920 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2013-11-01 06:00:18 212280 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2013-11-01 05:49:46 294712 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2013-10-30 02:32:01 335360 ----a-w- C:\Windows\System32\msieftp.dll
2013-10-30 02:19:52 301568 ----a-w- C:\Windows\SysWow64\msieftp.dll
.
============= FINISH: 12:33:07.54 ===============

 

 

Browsers IE and Chrome behave strangely at times losing the Title bar or do not respond.

 

Thanks for your attention.

 

jfparla
 

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#2 jfparla

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Posted 25 January 2014 - 07:34 PM

I thought there was something seriously wrong with this PC. When I posted the DDS output, I saw there were 2 AV programs running. I removed one, did some cleanup of temp files and registry entries then ran Malwarebytes is safe mode. It ran to completion with no errors. I will continue to test for another day, but unless you think there is an obvious problem, you can close this topic.

 

Sorry for jumping the gun.



#3 aharonov

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Posted 25 January 2014 - 08:05 PM

Hi,

 

I don't see any sign of malicious activity in the logs.

I'll keep this topic open for a few days so you can report back if you find some severe problems while further testing the PC.



#4 aharonov

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Posted 26 February 2014 - 06:48 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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