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Adwcleaner question


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#1 Bulbasaurs

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Posted 25 January 2014 - 11:16 AM

I believe i have yet another adware installed mysearchdial, but the question is i dont know if my adwcleaner has found it already before and deleted it from the registry, nothing comes up in the scan and i checked the quarantine and i can't tell if its there or not any suggestions?

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#2 Bulbasaurs

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Posted 25 January 2014 - 11:18 AM

Also if i search for mysearchdial in my computer section i still see files of it there (additional information)

#3 quietman7

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Posted 25 January 2014 - 11:32 AM

AdwCleaner is a free portable adware cleaner created by Xplode (a BC Security Colleague) that will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons, browser helper objects (BHOs) and other junkware to include many related registry entries (values, keys).

mysearchdial and similar junkware are sometimes updated whereby the creators often add new files and registry entries to various areas of Windows. Cleaning tools like AdwCleaner are also constantly updated to add such information to it's detection list when it is reported to their developers. Until they are added, AdwCleaner may not detect everything so it would not be uncommon for it to miss some remnants.

That's why there are other tools such as Junkware Removal Tool and Malwarebytes Anti-Malware which can be used to supplement an AdwCleaner scan in order to detect and remove more junkware items.
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#4 Bulbasaurs

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Posted 25 January 2014 - 11:35 AM

I am currently running a full scan on malwarebytes what do you suggest i do if nothing appears on malwarebytes because a couple of days when the adware occured i ran malwarebytes and detected viruses which i deleted

#5 quietman7

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Posted 25 January 2014 - 11:40 AM

Run JRT afterwards.
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#6 Bulbasaurs

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Posted 25 January 2014 - 12:35 PM

After all the scanning (which is not finished yet) how do i know if my pc is still infected with the adware?

#7 quietman7

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Posted 25 January 2014 - 12:47 PM

Usually when a computer is infected with malware there will be indications something is wrong.
* General signs of a malware infection
* Signs of Malicious Software

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What are some signs that my computer may be infected or hacked into?

* If you see pop-ups that run automatic scans and says that your computer is infected with a ridiculous amount of viruses, this is a sign you may have a fake antivirus program
* If your screen turns black and all of your start menu items and desktop icons disappear.
* If you start up your computer and see random 'black screens' (command prompts) pop up and close.
* If your computer is running unusually slowly. This could mean that your computer is running programs in the background that you don't know about.
* If you are getting a lot of emails returned with virus warnings.
* If you see your computer icons running away from you as you try to click on them, or if your computer decides to 'chat' with you.
* If you see black console screens open and close when you boot up your computer.


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#8 Bulbasaurs

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Posted 25 January 2014 - 12:58 PM

Can you show me an example of what you mean on the black console screen opening and closing on boot up?

#9 quietman7

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Posted 25 January 2014 - 01:21 PM

Something like this....but black screens are not always malware related.
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#10 Bulbasaurs

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Posted 25 January 2014 - 01:42 PM

Ok because on my boot up it shows the console appear and disappear and i do not think its malware related, currently running JET and malwarebytes finished scanning and there is nothing on my system it didnt find anything

#11 quietman7

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Posted 25 January 2014 - 01:47 PM

That's good nothing was found.

Now try doing an online scan to see if it finds anything else that the other scans may have missed.

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Please perform a scan with Eset Online Anti-virus Scanner.
If using Mozilla Firefox, you will be prompted to download and use the ESET Smart Installer. Just double-click on esetsmartinstaller_enu.exe to install.
Vista/Windows 7/8 users need to run Internet Explorer/Firefox as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
 

  • Click the green esetOnline.png button.
  • Read the End User License Agreement and check the box:
  • Check esetAcceptTerms.png.
  • Click the esetStart.png button.
  • Accept any security warnings from your browser and allow the download/installation of any require files.
  • Under scan settings, check esetScanArchives.png and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click the Start button.
  • ESET will install itself, download virus signature database updates, and begin scanning your computer.
  • The scan can take some time to complete...close all programs and do NOT use the computer while the scan is running.
    If given the option (when threats are found), choose "Quarantine" instead of delete.
  • When the scan completes, push esetListThreats.png
  • Push esetExport.png, and save the file to your desktop as ESETScan.txt.
  • Push the esetBack.png button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply. If no threats are found, there is no option to create a log.

-- Note: If you recognize any of the detections as legitimate programs, it's possible they are "false positives" and you can ignore them or get a second opinion if you're not sure. Eset's detection rate is high and can include legitimate files which it considers suspicious, a Risk Tool, Hacking Tool, Potentially Unwanted Program, a possible threat or even Malware (virus/trojan) when that is not always the case. Be careful what you choose to remove. If in doubt, ask before taking action.


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#12 Bulbasaurs

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Posted 25 January 2014 - 03:47 PM

I will run esets when i get back home

Edited by Bulbasaurs, 25 January 2014 - 03:48 PM.


#13 quietman7

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Posted 25 January 2014 - 03:50 PM

Ok.
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