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Posted 25 January 2014 - 10:01 AM
Posted 25 January 2014 - 05:29 PM
First thing, run FRST http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ Then run Service Scanner http://www.bleepingcomputer.com/download/farbar-service-scanner/ After those two, run ADW http://www.bleepingcomputer.com/download/adwcleaner/ If still having issues, then run Minitoolbox http://www.bleepingcomputer.com/download/minitoolbox/ and post the results.
Posted 25 January 2014 - 06:51 PM
Preliminary results indicate success! FRST and Service Scanner didn't seem to indicate anything too damning... at a quick glance at least (I'll look at the logs again after the wife finishes her test drive). ADW found "Pokki" and removed it, which seemed to be the key. Either a log file for ADW wasn't produced, or I can't find it. ADW didn't find much other than ADW and some Toshiba items.
Still, didn't see any unusual computer behavior other than what I listed above, plus inability to get "remove hardware" (flash drive) to work successfully. No odd ads, popups, desktops, etc. No changes to DNS or Proxy. Malwarebytes anti malware, with updated rules, did not detect anything.
The important thing is the problem seems to be resolved. Thank you, helpful people of the internet.
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