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laptop touchpad seizes and scrolls down automatically


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#1 johnhughes2013

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Posted 25 January 2014 - 07:25 AM

my laptop was works fine but after a while it starts acting up. the cursor automatically scrolls down to the bottom of the page and refuses to scroll back up even when I try to do so (it sort of "snaps" back into place at the bottom of the page). the same problem exhibits even when i plug in an external mouse. i noticed when i press random keys i momentarily regain control. pls help me somebody!!!

 

i am running windows 8 version 2012. the laptop is a samsung laptop



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#2 Greg62702

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Posted 26 January 2014 - 12:06 AM

Bad driver.  Also do you have your laptop setup to disable the Touchpad, when you plug in a mouse, or is it still enabled while a mouse is plugged in?  Suggest uninstalling the Touchpad device, in Device Manager, then let Windows reinstall.  If it still exhibits the same behavior, then most likely the sensor pad is screwed up, and you may need to contact Samsung to have the unit serviced.






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