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Virus/Malware preventing me from starting MBAM and my Antivirus Software.


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2 replies to this topic

#1 haekaru

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Posted 24 January 2014 - 02:45 PM

As stated, I need help regarding this.

I've tried to clean remove MBAM and re-install it but to no avail.

When I run the installer, it states, "CreateFile failed; code 80. The file exists".

And when I tried searching it, I can't find the file.

 

I uninstalled my outdated Avast Antivirus and installed the latest one, and the program won't run either.

 

Can anyone kindly assist me with this? ):

 


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#2 noknojon

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Posted 24 January 2014 - 05:40 PM

Hello haekaru -

Are you stable to run in Safe Mode With Networking ? Ask if you need help.
How to start Windows in Safe Mode

 

Download Malwarebytes Chameleon technologies get Malwarebytes Anti-Malware installed and running when blocked by malicious programs.

 

Usage -
Download Chameleon from the link to the right.
Unzip the contents to a folder in a convenient location.
Follow the instructions in the included Chameleon CHM Help File

Or if the help file will not open, simply try to run the files by double-clicking on them one by one until one of them remains open, then follow the onscreen instructions.

 

 

Thank You -

Edited to add Safe Mode link -


Edited by noknojon, 24 January 2014 - 05:52 PM.


#3 quietman7

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Posted 24 January 2014 - 09:56 PM

More Malwarebytes Troubleshooting Suggestions:
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