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blocked computer


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2 replies to this topic

#1 dazagregs

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Posted 24 January 2014 - 05:13 AM

hi all, just wandering if someone could help.

while browsing the internet my computer got blocked by a virus saying I had watched illegal contenet and must pay a ransome. 

 

as I am in the uk the virus is saying it is from the "serious organised crime agency" and Interpol and I have to pay £100

 

I know it to be a virus and have found on this site how to remove it, how ever the advise is to open task manager. but the virus wont let me access anything like that, anyone able to help please?

 

I have pressed the windows icon on my pc and the start menu will appear for a second, that is all I am able to do.

 



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#2 xXToffeeXx

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Posted 24 January 2014 - 10:49 AM

Hi,

 

I suggest trying the bleeping computer guide for this malware if you have not already.

 

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#3 SilverTop3020

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Posted 25 January 2014 - 12:41 PM

I had the same problem a month ago and the easiest solution was to boot into Safe Mode and restore back to a previous safe point. I rebooted again and had no problems since.






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