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Ram upgrade not recognized


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#1 OldPhil

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Posted 23 January 2014 - 12:55 PM

I just upgraded from 1g to 2g in an Acer d255 mini LT, boots fine no issue but not detecting the the new ram.  Bios shows 1 I am not sure how to get it recognized, ideas appreciated.

 

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#2 Will5200

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Posted 23 January 2014 - 01:29 PM

Just an idea, have you tried a BIOS update = http://www.acer.co.uk/ac/en/GB/content/drivers. Current version appears to be 3.16.



#3 OldPhil

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Posted 23 January 2014 - 02:51 PM

Thanks for the link, to be honest never been comfortable fooling with the bios.  May be the only way!!

 

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#4 dc3

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Posted 23 January 2014 - 04:21 PM

Is this module a DDR2 PC2-5300?


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#5 OldPhil

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Posted 23 January 2014 - 05:01 PM

DDR2 800mhz PC6400 matches the spec of what I pulled out except it is 2gig.

 

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#6 dc3

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Posted 23 January 2014 - 05:11 PM

Interesting.  Crucial only suggests that one module I posted.


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#7 OldPhil

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Posted 28 January 2014 - 07:57 AM

Need to bump this back up, I tried upping the allowable ram within windows.  I am still spooky about flashing the bios, I have done a fair amount of digging have not found any stuff on having to flash ram so I still have hope :scratchhead:


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#8 dc3

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Posted 28 January 2014 - 08:34 AM

I was mistaken, Crucial does suggest the PC2-6400.

 

Please post the manufacturer and module model or part number for both modules.

 

Flashing the BIOS should only be done if there is a upgrade that will resolve a problem you are experiencing.  The manufacturer's tech support will be able to advise you in regard to your need to upgrade the BIOS.  Flashing the BIOS isn't quite as scary as it use to be, but it could still render your computer inoperable.


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#9 OldPhil

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Posted 28 January 2014 - 08:46 AM

Would have to open it back to see the ram info, I did check the numbers before the install.  It is running fine but still utilizing 1g, below is the group I bought from.  I will give them a call to see if they can shed any light, I do have the upped bios on a stick.

 

http://www.ebay.com/itm/181164612702?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649


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#10 dc3

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Posted 28 January 2014 - 09:27 AM

Please download CPU-Z and install it.

 

After you open CPU-Z click on the SPD tab and take a screen shot of the information and post it here.

 

1. Download and run A Thousand Words .
 
2. Follow the wizard to capture a screenshot
 
3. Use the built-in editor to resize, edit, or re-capture your screen shot. 
 
4. Your screen shot will be saved to your desktop when you finish the wizard.
 
You can post the screenshot in your next post as an attachment.  
 
Just below the area where you write text in a post there is the Post button, to the right of this is More Reply Options
 
Post2_zpsf05c0430.png
 
When you click on More Relpy Options  you will see Attach Files and Browse, click on Browse, this will open Pictures on your computer, click on the image you made with the, then click on Attach This File, then Add Reply.
 
BCreply1_zpsc36d42fc.png 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 OldPhil

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Posted 28 January 2014 - 10:09 AM

After I get home from the Doc's office!


Edited by OldPhil, 28 January 2014 - 10:09 AM.

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#12 dc3

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Posted 28 January 2014 - 10:15 AM

I'll be around.


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#13 OldPhil

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Posted 28 January 2014 - 12:27 PM

Spoke to the vendor, he asked a few question and advised me to run Memtest86.  He said there should be no issue with the ram as it boots up Ok, but test it anyhow.  If it shows anything he will over night a new stick, test is just finishing.  It looked fine no errors, but it showed in the far left 1013 g ram right next to it it showed 2133 g ram as if it could see the 2 g's but it only tested one, now another oddity was it shows two CPU's but only starts one.  A little confusing not sure if all is normal.

 

Phil


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#14 dc3

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Posted 28 January 2014 - 01:13 PM

Please do what has been requested.

 

If we don't stay on track we will get nowhere.


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#15 OldPhil

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Posted 28 January 2014 - 01:41 PM

As requested.

Attached Files


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