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Exactly 30 minutes after I boot, PC freezes till I boot again.


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#1 Graphicool1

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Posted 23 January 2014 - 11:30 AM

I got a new 1T drive, installed Windows 7 64 bit. Loaded all the updates. Is the new system any faster than the old one, yes when it runs everything is very fast. But every half hour 'exactly' it freezes. The mouse and keyboard still work, but nothing else. If I don't do anything it just hangs until I reboot.

 

It's like someone has set a clock. I've tried everything I can think of. But it doesn't help!?

 


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#2 KingdomSeeker

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Posted 23 January 2014 - 04:01 PM

Welcome to BC Graphicool1. :hello:  What all have you tried already? Knowing this will save time not asking you to do things already tried.



#3 Graphicool1

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Posted 24 January 2014 - 07:56 AM

Hi KS

 

Thanx for responding.

 

In 'Events Log' I get this...

 

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Event ID: 41
Level: Critical
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

 

However I dismissed it, because I reboot it after it hangs. If I didn't I think I would be sitting there till doomsday.

 

I started in 'Safe Mode', it doesn't happen there.

 

I swapped drives for a drive which contains Windows 7 32 bit and it doesn't happen with that.

 

Someone suggested removing the GPU, I've done that this morning, along with all the drivers etc. So now there is no sign of anything Nvidia on my rig. But it's still freezing after 'exactly' 30 minutes.

 

My PSU is 450w, on Wednesday I ordered a Corsair 750w, they said I would get it within 5 days. As again someone suggested it could be power related.

 

W7 64 temp:

Quad Core CPU averages per core at.........31C

Motherboard.................................................28C

GPU..............................................................28C

HDD..............................................................32C

 

 

No yellow exclamation marks in 'Device Manager'

 

All Microsoft updates and software/hardware drivers are up to date.

 

I'm now about to reinstall my GPU, working without it is pretty rough, everything is too big for the screen. I have to keep moving the bottom slider back and forth so I can read anything. It's like watching a tennis match.



#4 Graphicool1

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Posted 25 January 2014 - 08:38 AM

UPDATE

 

Someone on another site suggested I remove one stick of RAM then run and see. It ran slower, but other than that the main hanging problem still occured.

 

This morning, the CX750 PSU arrived and I've now installed it. that hasn't made any difference either, however that wasn''t the real reason I got it. It was more because I play MMO's. Or did!?



#5 KingdomSeeker

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Posted 25 January 2014 - 09:00 AM

Did you also try the other stick of RAM by itself and in both slots?

 

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.


#6 Graphicool1

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Posted 25 January 2014 - 10:43 AM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Mythicool (administrator) on 25-01-2014 at 15:41:09
Running from "C:\Users\Mythicool\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/25/2014 01:45:00 PM) (Source: ESENT) (User: )
Description: taskhost (2052) An attempt to open the file "C:\Users\Mythicool\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).

Error: (01/25/2014 01:15:16 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD initialization failed [6]

Error: (01/25/2014 01:15:16 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]

Error: (01/25/2014 01:15:16 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD endpoint registration failed [0]

Error: (01/25/2014 00:41:42 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD initialization failed [6]

Error: (01/25/2014 00:41:42 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]

Error: (01/25/2014 00:41:42 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD endpoint registration failed [0]

Error: (01/25/2014 11:40:03 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe) (User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (01/25/2014 11:26:17 AM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD initialization failed [6]

Error: (01/25/2014 11:26:17 AM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]


System errors:
=============
Error: (01/25/2014 01:14:57 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 13:13:18 on ?25/?01/?2014 was unexpected.

Error: (01/25/2014 11:25:56 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:23:29 on ?25/?01/?2014 was unexpected.

Error: (01/24/2014 07:27:23 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 19:26:17 on ?24/?01/?2014 was unexpected.

Error: (01/24/2014 06:55:28 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 18:53:30 on ?24/?01/?2014 was unexpected.

Error: (01/24/2014 06:23:23 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 18:22:21 on ?24/?01/?2014 was unexpected.

Error: (01/24/2014 05:44:28 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:43:04 on ?24/?01/?2014 was unexpected.

Error: (01/24/2014 05:37:12 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:35:48 on ?24/?01/?2014 was unexpected.

Error: (01/24/2014 05:04:55 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:03:34 on ?24/?01/?2014 was unexpected.

Error: (01/24/2014 04:31:51 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 16:30:19 on ?24/?01/?2014 was unexpected.

Error: (01/24/2014 03:48:50 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 15:48:02 on ?24/?01/?2014 was unexpected.


Microsoft Office Sessions:
=========================
Error: (01/25/2014 01:45:00 PM) (Source: ESENT)(User: )
Description: taskhost2052C:\Users\Mythicool\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.

Error: (01/25/2014 01:15:16 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]

Error: (01/25/2014 01:15:16 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]

Error: (01/25/2014 01:15:16 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD endpoint registration failed [0]

Error: (01/25/2014 00:41:42 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]

Error: (01/25/2014 00:41:42 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]

Error: (01/25/2014 00:41:42 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD endpoint registration failed [0]

Error: (01/25/2014 11:40:03 AM) (Source: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe)(User: )
Description: C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeCan't get user token [1008]

Error: (01/25/2014 11:26:17 AM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]

Error: (01/25/2014 11:26:17 AM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]


=========================== Installed Programs ============================

Adobe Flash Player 11 Plugin (Version: 11.9.900.170)
Adobe Reader 8.1.2 (Version: 8.1.2)
AI Suite II (Version: 2.01.01)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.6.3.0)
Auslogics DiskDefrag (Version: 4.4.2.0)
Auslogics Registry Cleaner (Version: 3.4.2.0)
avast! Free Antivirus (Version: 9.0.2011)
Browser Configuration Utility (Version: 1.0.12.1)
CCleaner (Version: 4.09)
Comodo IceDragon (Version: 26.0.0.2)
Data Lifeguard Diagnostic for Windows 1.24
Dolby Digital Live Pack (Version: 3.03)
DTS Connect Pack (Version: 1.00)
Extended Update
FileLocator Lite x64 (Version: 7.0.816.1)
GeForce Experience NvStream Client Components (Version: 1.6.28)
Google Chrome (Version: 32.0.1700.76)
Google Update Helper (Version: 1.3.22.3)
Intel® Control Center (Version: 1.2.1.1008)
Intel® Management Engine Components (Version: 8.1.0.1281)
Intel® Processor Graphics (Version: 8.15.10.2291)
Intel® Trusted Connect Service Client (Version: 1.24.738.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
McAfee Security Scan Plus (Version: 3.8.130.10)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Maintenance Service (Version: 24.2.0)
Mozilla Thunderbird 24.2.0 (x86 en-GB) (Version: 24.2.0)
NVIDIA 3D Vision Controller Driver 332.21 (Version: 332.21)
NVIDIA 3D Vision Driver 332.21 (Version: 332.21)
NVIDIA Control Panel 332.21 (Version: 332.21)
NVIDIA GeForce Experience 1.8.1 (Version: 1.8.1)
NVIDIA Graphics Driver 332.21 (Version: 332.21)
NVIDIA Install Application (Version: 2.1002.142.992)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA Network Service (Version: 1.0)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA ShadowPlay 10.11.15 (Version: 10.11.15)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3221)
NVIDIA Update 10.11.15 (Version: 10.11.15)
NVIDIA Update Core (Version: 10.11.15)
NVIDIA Virtual Audio 1.2.19 (Version: 1.2.19)
Realtek Ethernet Controller Driver (Version: 7.65.1025.2012)
SanityCheck 3.00
SHIELD Streaming (Version: 1.6.85)
SlimDrivers (Version: 2.2.32705)
Sophos Virus Removal Tool (Version: 2.4)
Sound Blaster Z-Series (Version: 1.00.22)
Sound Blaster Z-Series Extras (Version: 1.0)
Speccy (Version: 1.24)
Spyware Terminator 2012 (Version: 3.0.0.82)
SpywareBlaster 5.0 (Version: 5.0.0)
VC_CRT_x64 (Version: 1.02.0000)
Waterfox 26.0 (x64 en-US) (Version: 26.0)
WhoCrashed 5.00

========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 3564.89 MB
Available physical RAM: 2098.7 MB
Total Pagefile: 7127.95 MB
Available Pagefile: 5457.55 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.38 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:860.74 GB) NTFS
3 Drive e: (Elements Portable) (Fixed) (Total:931.51 GB) (Free:394.9 GB) NTFS

========================= Users: ========================================

User accounts for \\MYTHICOOL1

Administrator            Guest                    Mythicool                


**** End of log ****
 

 

I'll send the 'SPECCY' shot next, cheers G1



#7 Graphicool1

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Posted 25 January 2014 - 10:52 AM

http://speccy.piriform.com/results/TpSXmhxYOqkfLES4wCoWD38

 

 

I hope this is OK



#8 dc3

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Posted 25 January 2014 - 11:22 AM

Let's run a Clean Boot and see if the culprit can be found.

 


 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Step 1
 
(1)  Click on the Start orb startorb_zps06e1f985.png, then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 
afterstart_zps02764513.jpg
 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Step 2
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 
msconfig_zps77b1ef82.png
 
Step 3
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in the window that opens.
 
Caution:  By disabling the Services your antivirus will not be active, for this reason I suggest that this process not be run while online.
 
msconfig2_zpsef3c4759.png
 
If the problem does not reoccur after the reboot continue with the process of elemination to find the Service which is causing this in Option A.  If the problem does reoccur after the reboot go to Option B.
 
Option A
 
**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  
 
*  If the problem does not reoccur after the restart go back to Services and place check marks in half of the boxes and restart the computer.  
 
*  If the problem still does not continue return to Services and remove the check marks that were added, then place check marks in the remaining half of the boxes and restart the computer.
 
If the problem resumes after a restart in one of these halves, you will procede with this process in the half where the problem occurs.  If this does not continue in either half you should repeat this process in Sartup
 
*  In the half of the Services that the problem is found, remove one check mark at a time and restart the computer to see if that  is the Service causing the problem.  Continue to do this with the Services untill the service causing this problem is  found.
 
Option B
 
Search Startup itmesIf the problem is not found in Services, remove all of the check marks, click on the Startup tab and repeat the search process there.
 
Caution:  If this is a laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
 
If this problem is found post the Service or Startup item that is causing it. 

Edited by dc3, 25 January 2014 - 02:14 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 Graphicool1

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Posted 25 January 2014 - 11:59 AM

OK I'll give it a go.



#10 Graphicool1

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Posted 29 January 2014 - 12:03 PM

Hi

 

Sorry I've been such a long time getting back to you, but I had some other commitments, that needed my immeadiate attention. Unfortunately my time isn't always just my own. 

 

Still I did manage to spend a couple of days on the task you set me, regarding 'msconfig.exe'. There is good news and bad, the good is that my problem didn't occur at all in Services. However, when I attempted to do the same tests in Startup, it was a nightmare. Initially, when I had everything ticked and rebooted, it did it. So I then began the laborious and so boring routine of clicking on one and waiting for half an hour to see what would happen.

 

The first thing I click was 'McAfee security Scan Plus' - I rebooted - and straight away I lost the use of 'Aero' and at the end of half an hour the system froze. It was a free programme so I uninstalled it without hessitation. Following this, the system froze again after ticking 'Nvidia Geforce Experience' this came with my GPU and is an updater etc. I uninstalled it. I have had problems with it in the past on my Windows 7 32 bit system, it also caused that to hang. 

 

finally I noted two identical instances of of something called 'Browser Configuration Utility.deviceVM,Inc.BCU.exe'. I checked up on it and it turned out to be an add on for Firefox, that if configured allows you to play games. I haven't got that anymore, I uninstalled it. 

 

Then in turn I went through everything left on the list, both singularily and adding one to another. They all showed as clear. So I rebooted the system on ...

'Normal Startup - Load all devices and drivers' I rebooted and half an hour later, much to my  dissapointment it froze again.

 

This is where I'm at now.



#11 dc3

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Posted 29 January 2014 - 12:27 PM

There is a specific way to remove these, this is why the last sentence in the instructions states "If this problem is found post the Service or Startup item that is causing it".

 

Before we go any further go back to System Configuration and click on the General tab, then click on Normal Startup, click on OK, then restart your computer.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 Graphicool1

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Posted 30 January 2014 - 07:34 AM

"If this problem is found post the Service or Startup item that is causing it"...oops!

 

Sorry, I missed that.

 

However, this time I did it to the letter...

 

"General tab, then click on Normal Startup, click on OK, then restart your computer."

 

Sadly though the result was/is the same as ever...Froze.



#13 dc3

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Posted 30 January 2014 - 08:01 AM

I intentionally don't provide the following information because I want to know what has been found so we can determine if it would cause problem by disabling it.  Once you have determined what was causing your problem and it is determined that there would be no problem if it is disabled I post the following.

 

 To clear this item run the System Configuration Utility, then click on the check box to clear the item.

 
To open the System Configuration Utility:
 
(1) Click on the Start orb startorb_zps06e1f985.png.
 
(2)  Click on Control Panel
 
(3)  Click on Administrative Tools.  
 
(4)  Double click on System Configuration.
 
If the Service or Startup item is identified please include it in your next post. 
 
When you are finished, click on the General tab in System Configuration, then click on Normal Startup, click on OK, then restart your computer.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 Graphicool1

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Posted 30 January 2014 - 10:43 AM

Following your step by step instruction...

 

Control Panel

 

Administrative Tools

 

System Configuration.

 

How do you mean..."If the Service or Startup item is identified"?

 

It looks just the same as it does when approaching it through 'msconfig'? Everything in 'System' and 'Startup' is ticked.


Edited by Graphicool1, 30 January 2014 - 10:44 AM.


#15 dc3

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Posted 30 January 2014 - 11:17 AM

If the Service or Startup item is identified please include it in your next post.

 

That was copied by mistake, please disregard it.

 

To disable the Service or Startup item remove the check mark, click on the General tab, then click on Normal Startup, click on OK, then restart your computer.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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