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trying to get rid of GREAT ARCADE HITS...


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16 replies to this topic

#1 mj sperber

mj sperber

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  • Local time:03:19 PM

Posted 23 January 2014 - 11:22 AM

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16537
Run by Mark Sperber at 9:12:36 on 2014-01-23
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3990.907 [GMT -5:00]
.
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\dwm.exe
C:\windows\system32\svchost.exe -k LocalService
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\windows\SysWOW64\irstrtsv.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\windows\system32\dashost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files (x86)\TOSHIBA\TabletUtilities\TOSSWKBS.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files\Toshiba\Teco\TecoService.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\WUDFHost.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\windows\system32\taskhostex.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\windows\system32\taskhost.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\windows\Explorer.EXE
C:\Program Files\Classic Shell\ClassicStartMenu.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe
C:\Program Files\Toshiba\Teco\TecoResident.exe
C:\Program Files (x86)\TOSHIBA\System Setting\TSleepSrv.exe
C:\Program Files\Toshiba\Hotkey\TCrdMain_Win8.exe
C:\Program Files\TOSHIBA\Hotkey\Hotkey\TcrdKBB.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\TOSHIBA\TabletUtilities\toswndctlman.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files\TOSHIBA\Toshiba Service Station\ToshibaServiceStation.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe
C:\windows\splwow64.exe
C:\windows\system32\wwahost.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files\WindowsApps\microsoft.microsoftskydrive_16.4.4388.928_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://toshiba13.msn.com
uWindow Title = Internet Explorer provided by TOSHIBA
uDefault_Page_URL = hxxp://toshiba13.msn.com
mStart Page = hxxp://toshiba13.msn.com
mWindow Title = Internet Explorer provided by TOSHIBA
mDefault_Page_URL = hxxp://toshiba13.msn.com
mWinlogon: Userinit = userinit.exe,
BHO: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: ClassicIEBHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIEDLL_32.dll
TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
uRun: [RESTART_STICKY_NOTES] C:\windows\System32\StikyNot.exe
mRun: [TOSDCR] C:\Program Files (x86)\TOSHIBA\PasswordUtility\TOSDCR.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Toswndctl] C:\Program Files (x86)\TOSHIBA\TabletUtilities\toswndctlrun.exe
StartupFolder: C:\Users\MARKSP~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\SENDTO~1.LNK - C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{983B1324-69BF-4D9A-BC65-31F5AD897714} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{983B1324-69BF-4D9A-BC65-31F5AD897714}\1343957533 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{983B1324-69BF-4D9A-BC65-31F5AD897714}\14D6075646F575962756C6563737 : DHCPNameServer = 192.168.1.240
TCP: Interfaces\{983B1324-69BF-4D9A-BC65-31F5AD897714}\75F425B43584F405 : DHCPNameServer = 192.168.1.240
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = hxxp://toshiba13.msn.com
x64-mWindow Title = Internet Explorer provided by TOSHIBA
x64-mDefault_Page_URL = hxxp://toshiba13.msn.com
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-BHO: ClassicIEBHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIEDLL_64.dll
x64-TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [SRS Premium Sound 3D] "C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe"  /f="C:\Program Files\SRS Labs\SRS Control Panel\SRS_Premium_Sound_PS3D.zip" /h
x64-Run: [TecoResident] C:\Program Files\TOSHIBA\Teco\TecoResident.exe
x64-Run: [TOSDCR] C:\Program Files (x86)\TOSHIBA\PasswordUtility\TOSDCR.exe
x64-Run: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\System Setting\TSleepSrv.exe
x64-Run: [TODDMain] C:\Program Files (x86)\TOSHIBA\System Setting\TODDMain.exe
x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
x64-Run: [IAStorIcon] "C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60
x64-Run: [TCrdMain] C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe
x64-Run: [IgfxTray] "C:\windows\System32\igfxtray.exe"
x64-Run: [HotKeysCmds] "C:\windows\System32\hkcmd.exe"
x64-Run: [Persistence] "C:\windows\System32\igfxpers.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\windows\System32\Drivers\iaStorA.sys [2013-8-22 644968]
R0 rtcrfilt64;Realtek Turbo Mode Filter Driver;C:\windows\System32\Drivers\rtcrfilt64.sys [2013-4-19 19600]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\System32\Drivers\tos_sps64.sys [2012-6-18 499096]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-8-22 15720]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2013-4-19 129856]
R2 irstrtsv;Intel® Rapid Start Technology Service;C:\Windows\SysWOW64\irstrtsv.exe [2013-4-19 193576]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-4-19 166720]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2014-1-18 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2014-1-18 701512]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-12-29 1907896]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RTKAUDIOSERVICE64.EXE [2014-1-1 201872]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\Teco\TecoService.exe [2013-8-9 328544]
R2 TOSHIBA Tablet Utilities Service;TOSHIBA Tablet Utilities Service;C:\Program Files (x86)\TOSHIBA\TabletUtilities\TOSSWKBS.exe [2012-3-21 401776]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\Drivers\TVALZFL.sys [2012-7-21 16768]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-4-19 365376]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2013-8-28 3378416]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\Drivers\IntcDAud.sys [2012-6-19 342528]
R3 irstrtdv;Intel® Rapid Start Technology Driver;C:\windows\System32\Drivers\irstrtdv.sys [2013-4-19 43800]
R3 iwdbus;IWD Bus Enumerator;C:\windows\System32\Drivers\iwdbus.sys [2012-11-29 25568]
R3 MBAMProtector;MBAMProtector;C:\windows\System32\Drivers\mbam.sys [2014-1-18 25928]
R3 NETwNe64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 8 - 64 Bit;C:\windows\System32\Drivers\NETwew00.sys [2013-10-8 3345376]
R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\windows\System32\Drivers\RtsUVStor.sys [2013-4-19 316560]
R3 SensorsHIDClassDriver;UMDF Reflector service for SensorsHIDClassDriver;C:\windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
R3 SensorsServiceDriver;UMDF Reflector service for SensorsServiceDriver;C:\windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
R3 silabenm;Silicon Labs CP210x USB to UART Bridge Serial Port Enumerator Driver;C:\windows\System32\Drivers\silabenm.sys [2012-4-12 27336]
R3 silabser;Silicon Labs CP210x USB to UART Bridge Driver;C:\windows\System32\Drivers\silabser.sys [2012-8-1 72704]
R3 TMachInfo;TMachInfo;C:\Program Files\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2013-7-31 53864]
R3 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2012-7-28 458152]
R3 usb3Hub;USB-IF USB 3.0 Hub;C:\windows\System32\Drivers\usb3Hub.sys [2012-11-29 47072]
R3 XHCIPort;USB-IF xHCI USB Host Controller;C:\windows\System32\Drivers\xHCIPort.sys [2012-11-29 188896]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\windows\System32\Drivers\intelaud.sys [2012-11-29 35296]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2013-8-28 273136]
.
=============== Created Last 30 ================
.
2014-01-23 13:28:21 10315576 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C281DF7C-4341-47BD-811B-451EB186C682}\mpengine.dll
2014-01-23 02:10:24 10315576 ------w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2014-01-18 15:26:20 -------- d-----w- C:\Users\Mark Sperber\AppData\Roaming\Malwarebytes
2014-01-18 15:26:12 -------- d-----w- C:\ProgramData\Malwarebytes
2014-01-18 15:26:11 25928 ----a-w- C:\windows\System32\drivers\mbam.sys
2014-01-18 15:26:11 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-01-18 15:25:42 -------- d-----w- C:\Users\Mark Sperber\AppData\Local\Programs
2014-01-05 15:00:30 -------- d-----w- C:\Users\Mark Sperber\AppData\Roaming\ClassicShell
2014-01-05 15:00:30 -------- d-----w- C:\ProgramData\ClassicShell
2014-01-05 13:23:58 -------- d-----w- C:\Program Files\Classic Shell
2014-01-01 13:18:21 16114176 ----a-w- C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2014-01-01 13:18:20 15541248 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2014-01-01 13:16:24 -------- d-----w- C:\history
2014-01-01 12:56:27 -------- d-----w- C:\Program Files (x86)\Microsoft
2013-12-29 18:15:21 566480 ----a-w- C:\ProgramData\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-12-29 18:04:57 -------- d-----w- C:\Program Files\Microsoft Office 15
.
==================== Find3M  ====================
.
2014-01-19 07:33:29 270496 ------w- C:\windows\System32\MpSigStub.exe
2014-01-09 08:02:07 78296 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-01-09 08:02:07 694240 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-11-23 06:43:58 420864 ----a-w- C:\windows\System32\WMPhoto.dll
2013-11-23 05:05:01 368640 ----a-w- C:\windows\SysWow64\WMPhoto.dll
2013-11-06 23:18:57 4036608 ----a-w- C:\windows\System32\win32k.sys
2013-11-01 08:22:28 27032 ----a-w- C:\windows\System32\drivers\tosrfec.sys
2013-11-01 05:38:21 312320 ----a-w- C:\windows\System32\msieftp.dll
2013-11-01 03:49:24 273408 ----a-w- C:\windows\SysWow64\msieftp.dll
2013-10-31 05:56:24 915968 ----a-w- C:\windows\System32\MPSSVC.dll
2013-10-31 05:56:02 758784 ----a-w- C:\windows\System32\FirewallAPI.dll
2013-10-31 04:01:46 550400 ----a-w- C:\windows\SysWow64\FirewallAPI.dll
2013-10-31 03:42:19 74752 ----a-w- C:\windows\System32\drivers\mpsdrv.sys
2013-10-28 05:50:42 588288 ----a-w- C:\windows\System32\SHCore.dll
2013-10-28 04:05:52 452608 ----a-w- C:\windows\SysWow64\SHCore.dll
.
============= FINISH:  9:13:17.89 ===============
 
Thanks for any help, Mark


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:04:19 PM

Posted 23 January 2014 - 05:12 PM


Hello Mark

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 mj sperber

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Posted 24 January 2014 - 11:00 AM

Hello Gringo, First thanks for your help.  I ran Adw C. and got the following:

# AdwCleaner v3.017 - Report created 24/01/2014 at 10:36:11
# Updated 12/01/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Mark Sperber - MJS
# Running from : C:\Users\Mark Sperber\Downloads\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Found : C:\Users\MARKSP~1\AppData\Local\Temp\Uninstall.exe
File Found : C:\windows\System32\Tasks\DSite
File Found : C:\windows\Tasks\DSite.job
Folder Found C:\Users\Mark Sperber\AppData\Local\DefineExt
Folder Found C:\Users\Mark Sperber\AppData\Roaming\DSite
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\AppDataLow\Software\lyrixeeker
Key Found : HKCU\Software\Classes\pokki
Key Found : HKCU\Software\dsiteproducts
Key Found : HKCU\Software\Softonic
Key Found : [x64] HKCU\Software\dsiteproducts
Key Found : [x64] HKCU\Software\Softonic
Key Found : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16537
 
Setting Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL] - hxxp://mystart.toshiba.com
Setting Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Secondary Start Pages] - hxxp://mystart.toshiba.com
Setting Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL] - hxxp://mystart.toshiba.com
Setting Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Secondary Start Pages] - hxxp://mystart.toshiba.com
 
-\\ Google Chrome v32.0.1700.76
 
[ File : C:\Users\Mark Sperber\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [2608 octets] - [24/01/2014 10:29:04]
AdwCleaner[R1].txt - [2504 octets] - [24/01/2014 10:36:11]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [2564 octets] ##########
 
Here is Junkware:
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 8 x64
Ran by Mark Sperber on Fri 01/24/2014 at 10:48:40.82
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Wow6432Node\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
 
 
 
~~~ Files
 
Failed to delete: [File] C:\windows\Tasks\dsite.job
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 01/24/2014 at 10:55:17.54
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thank you fojr your time & Service.
 
Mark S.
Parkesburg PA USA


#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 24 January 2014 - 06:30 PM


Hello mj sperber

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 mj sperber

mj sperber
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Posted 25 January 2014 - 10:41 AM

Hello again Gringo. I may have some insight as to what is going on. It seems that Great Arcade Hits is downloading as an extension in the Chrome browser.  Not sure how this happened. But I just downloaded Chrome on a different machine and GAH started popping up, asking me to take various surveys.   Long story short, I found GAH in the extensions (add ons) and deleted it.

 

Now when I went to see if were on this machine in the Chrome browser extensions. Its not there.

 

Not sure if the two things are related and in any event hers is the latest log you asked me to run:

 

 ComboFix 14-01-23.02 - Mark Sperber 01/25/2014  10:18:46.1.4 - x64

Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3990.2586 [GMT -5:00]
Running from: c:\users\Mark Sperber\Downloads\ComboFix.exe
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Roaming
.
.
(((((((((((((((((((((((((   Files Created from 2013-12-25 to 2014-01-25  )))))))))))))))))))))))))))))))
.
.
2014-01-25 15:21 . 2014-01-25 15:21 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-01-25 13:20 . 2013-12-04 03:28 10315576 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{896B6E4C-47AF-4BA3-906B-16951BD5DD02}\mpengine.dll
2014-01-24 15:39 . 2014-01-24 15:39 -------- d-----w- c:\windows\ERUNT
2014-01-24 15:28 . 2014-01-24 15:36 -------- d-----w- C:\AdwCleaner
2014-01-18 15:26 . 2014-01-18 15:26 -------- d-----w- c:\users\Mark Sperber\AppData\Roaming\Malwarebytes
2014-01-18 15:26 . 2014-01-18 15:26 -------- d-----w- c:\programdata\Malwarebytes
2014-01-18 15:26 . 2014-01-18 15:26 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2014-01-18 15:26 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-01-18 15:25 . 2014-01-18 15:25 -------- d-----w- c:\users\Mark Sperber\AppData\Local\Programs
2014-01-05 15:00 . 2014-01-25 15:12 -------- d-----w- c:\users\Mark Sperber\AppData\Roaming\ClassicShell
2014-01-05 15:00 . 2014-01-05 15:00 -------- d-----w- c:\programdata\ClassicShell
2014-01-05 13:23 . 2014-01-05 13:24 -------- d-----w- c:\program files\Classic Shell
2014-01-01 13:18 . 2012-11-26 02:15 16114176 ----a-w- c:\program files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2014-01-01 13:18 . 2012-11-26 02:14 15541248 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2014-01-01 13:16 . 2014-01-01 13:16 -------- d-----w- C:\history
2014-01-01 12:56 . 2014-01-01 13:18 -------- d-----w- c:\program files (x86)\Microsoft
2013-12-29 18:15 . 2013-12-29 18:10 566480 ----a-w- c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-12-29 18:04 . 2013-12-29 18:05 -------- d-----w- c:\program files\Microsoft Office 15
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-01-23 02:08 . 2013-08-23 22:35 86054176 ----a-w- c:\windows\system32\MRT.exe
2014-01-19 07:33 . 2013-08-23 21:02 270496 ------w- c:\windows\system32\MpSigStub.exe
2014-01-09 08:02 . 2012-07-26 08:14 78296 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-01-09 08:02 . 2012-07-26 08:14 694240 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-11-06 23:18 . 2013-12-22 02:15 4036608 ----a-w- c:\windows\system32\win32k.sys
2013-11-01 08:22 . 2013-11-01 08:22 27032 ----a-w- c:\windows\system32\drivers\tosrfec.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-12-29 18:25 222832 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-12-29 18:25 222832 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-12-29 18:25 222832 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]
@="{594D4122-1F87-41E2-96C7-825FB4796516}"
[HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]
2013-10-20 22:47 627712 ----a-w- c:\program files\Classic Shell\ClassicExplorer32.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"Toswndctl"="c:\program files (x86)\TOSHIBA\TabletUtilities\toswndctlrun.exe" [2012-08-09 66464]
.
c:\users\Mark Sperber\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Send to OneNote.lnk - c:\program files\Microsoft Office 15\root\office15\ONENOTEM.EXE /tsr [2013-12-29 194224]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
.
R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys;c:\windows\SYSNATIVE\drivers\intelaud.sys [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [x]
S0 iaStorA;iaStorA;c:\windows\System32\drivers\iaStorA.sys;c:\windows\SYSNATIVE\drivers\iaStorA.sys [x]
S0 rtcrfilt64;Realtek Turbo Mode Filter Driver;c:\windows\system32\DRIVERS\rtcrfilt64.sys;c:\windows\SYSNATIVE\DRIVERS\rtcrfilt64.sys [x]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\System32\drivers\tos_sps64.sys;c:\windows\SYSNATIVE\drivers\tos_sps64.sys [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]
S2 Intel® ME Service;Intel® ME Service;c:\program files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [x]
S2 irstrtsv;Intel® Rapid Start Technology Service;c:\windows\SysWOW64\irstrtsv.exe;c:\windows\SysWOW64\irstrtsv.exe [x]
S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 OfficeSvc;Microsoft Office Service;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe [x]
S2 RtkAudioService;Realtek Audio Service;c:\program files\Realtek\Audio\HDA\RtkAudioService64.exe;c:\program files\Realtek\Audio\HDA\RtkAudioService64.exe [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\Toshiba\Teco\TecoService.exe;c:\program files\Toshiba\Teco\TecoService.exe [x]
S2 TOSHIBA Tablet Utilities Service;TOSHIBA Tablet Utilities Service;c:\program files (x86)\TOSHIBA\TabletUtilities\TOSSWKBS.exe;c:\program files (x86)\TOSHIBA\TabletUtilities\TOSSWKBS.exe [x]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys;c:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;c:\program files\Intel\WiFi\bin\ZeroConfigService.exe;c:\program files\Intel\WiFi\bin\ZeroConfigService.exe [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 irstrtdv;Intel® Rapid Start Technology Driver;c:\windows\System32\drivers\irstrtdv.sys;c:\windows\SYSNATIVE\drivers\irstrtdv.sys [x]
S3 iwdbus;IWD Bus Enumerator;c:\windows\System32\drivers\iwdbus.sys;c:\windows\SYSNATIVE\drivers\iwdbus.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 NETwNe64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 8 - 64 Bit;c:\windows\system32\DRIVERS\NETwew00.sys;c:\windows\SYSNATIVE\DRIVERS\NETwew00.sys [x]
S3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;c:\windows\System32\Drivers\RtsUVStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUVStor.sys [x]
S3 SensorsHIDClassDriver;UMDF Reflector service for SensorsHIDClassDriver;c:\windows\System32\drivers\WUDFRd.sys;c:\windows\SYSNATIVE\drivers\WUDFRd.sys [x]
S3 SensorsServiceDriver;UMDF Reflector service for SensorsServiceDriver;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys [x]
S3 silabenm;Silicon Labs CP210x USB to UART Bridge Serial Port Enumerator Driver;c:\windows\system32\DRIVERS\silabenm.sys;c:\windows\SYSNATIVE\DRIVERS\silabenm.sys [x]
S3 silabser;Silicon Labs CP210x USB to UART Bridge Driver;c:\windows\system32\DRIVERS\silabser.sys;c:\windows\SYSNATIVE\DRIVERS\silabser.sys [x]
S3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]
S3 usb3Hub;USB-IF USB 3.0 Hub;c:\windows\System32\drivers\usb3Hub.sys;c:\windows\SYSNATIVE\drivers\usb3Hub.sys [x]
S3 XHCIPort;USB-IF xHCI USB Host Controller;c:\windows\System32\drivers\XHCIPort.sys;c:\windows\SYSNATIVE\drivers\XHCIPort.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-01-18 05:01 1211672 ----a-w- c:\program files (x86)\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-08-23 20:46]
.
2014-01-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-08-23 20:46]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-12-29 18:25 261744 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-12-29 18:25 261744 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-12-29 18:25 261744 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2013-12-29 18:16 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2013-12-29 18:16 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2013-12-29 18:16 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]
@="{594D4122-1F87-41E2-96C7-825FB4796516}"
[HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]
2013-10-20 22:47 774144 ----a-w- c:\program files\Classic Shell\ClassicExplorer64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-12-19 13263072]
"SRS Premium Sound 3D"="c:\program files\SRS Labs\SRS Control Panel\SRSPanel_64.exe" [2012-07-27 2170784]
"TecoResident"="c:\program files\TOSHIBA\Teco\TecoResident.exe" [2013-08-21 178016]
"TSleepSrv"="c:\program files (x86)\TOSHIBA\System Setting\TSleepSrv.exe" [2012-08-04 1548952]
"TODDMain"="c:\program files (x86)\TOSHIBA\System Setting\TODDMain.exe" [2012-08-04 213136]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe" [2013-08-22 36352]
"TCrdMain"="c:\program files\TOSHIBA\Hotkey\TCrdMain_Win8.exe" [2013-08-17 2556768]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2013-05-28 171992]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2013-05-28 399832]
"Persistence"="c:\windows\system32\igfxpers.exe" [2013-05-28 442328]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://toshiba13.msn.com
mDefault_Page_URL = hxxp://toshiba13.msn.com
mStart Page = hxxp://toshiba13.msn.com
mLocal Page = c:\windows\SysWOW64\blank.htm
mWindow Title = Internet Explorer provided by TOSHIBA
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 10.30.96.2
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-RESTART_STICKY_NOTES - c:\windows\System32\StikyNot.exe
Wow6432Node-HKLM-Run-TOSDCR - c:\program files (x86)\TOSHIBA\PasswordUtility\TOSDCR.exe
Toolbar-Locked - (no file)
HKLM-Run-TOSDCR - c:\program files (x86)\TOSHIBA\PasswordUtility\TOSDCR.exe
HKLM-Run-TosWaitSrv - c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
Completion time: 2014-01-25  10:23:11
ComboFix-quarantined-files.txt  2014-01-25 15:23
.
Pre-Run: 71,085,318,144 bytes free
Post-Run: 71,927,554,048 bytes free
.
- - End Of File - - D340D2E728E33D133103A825804DCD03
5FB38429D5D77768867C76DCBDB35194
 
 
Thanks for you help. Mark


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:04:19 PM

Posted 25 January 2014 - 09:51 PM


Hello mj sperber

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 mj sperber

mj sperber
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:03:19 PM

Posted 26 January 2014 - 08:39 AM

Ok did as you requested everything went fine. Here's the log:

 

ComboFix 14-01-23.02 - Mark Sperber 01/26/2014   8:28.3.4 - x64
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3990.2132 [GMT -5:00]
Running from: c:\users\Mark Sperber\Downloads\ComboFix.exe
Command switches used :: c:\users\Mark Sperber\Desktop\CFScript.txt
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-12-26 to 2014-01-26  )))))))))))))))))))))))))))))))
.
.
2014-01-26 13:31 . 2014-01-26 13:31 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-01-26 13:20 . 2013-12-04 03:28 10315576 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{BF259428-0743-40A7-A64D-C996FAD9485E}\mpengine.dll
2014-01-26 13:17 . 2014-01-26 13:17 -------- d-----w- c:\program files\Classic Shell
2014-01-24 15:39 . 2014-01-24 15:39 -------- d-----w- c:\windows\ERUNT
2014-01-24 15:28 . 2014-01-24 15:36 -------- d-----w- C:\AdwCleaner
2014-01-18 22:12 . 2014-01-18 22:12 283840 ----a-w- c:\windows\system32\StartMenuHelper64.dll
  -01-18 22:12 . 2014-01-18 22:12 243904 ----a-w- c:\windows\SysWow64\StartMenuHelper32.dll
2014-01-18 15:26 . 2014-01-18 15:26 -------- d-----w- c:\users\Mark Sperber\AppData\Roaming\Malwarebytes
2014-01-18 15:26 . 2014-01-18 15:26 -------- d-----w- c:\programdata\Malwarebytes
2014-01-18 15:26 . 2014-01-18 15:26 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2014-01-18 15:26 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-01-18 15:25 . 2014-01-18 15:25 -------- d-----w- c:\users\Mark Sperber\AppData\Local\Programs
2014-01-05 15:00 . 2014-01-26 13:21 -------- d-----w- c:\programdata\ClassicShell
2014-01-05 15:00 . 2014-01-26 13:11 -------- d-----w- c:\users\Mark Sperber\AppData\Roaming\ClassicShell
2014-01-01 13:18 . 2012-11-26 02:15 16114176 ----a-w- c:\program files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2014-01-01 13:18 . 2012-11-26 02:14 15541248 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2014-01-01 13:16 . 2014-01-01 13:16 -------- d-----w- C:\history
2014-01-01 12:56 . 2014-01-01 13:18 -------- d-----w- c:\program files (x86)\Microsoft
2013-12-29 18:15 . 2013-12-29 18:10 566480 ----a-w- c:\programdata\Microsoft\ClickToRun\{9AC08E99-230B-47e8-9721-4577B7F124EA}\integrator.exe
2013-12-29 18:04 . 2013-12-29 18:05 -------- d-----w- c:\program files\Microsoft Office 15
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-01-23 02:08 . 2013-08-23 22:35 86054176 ----a-w- c:\windows\system32\MRT.exe
2014-01-19 07:33 . 2013-08-23 21:02 270496 ------w- c:\windows\system32\MpSigStub.exe
2014-01-09 08:02 . 2012-07-26 08:14 78296 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-01-09 08:02 . 2012-07-26 08:14 694240 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-11-06 23:18 . 2013-12-22 02:15 4036608 ----a-w- c:\windows\system32\win32k.sys
2013-11-01 08:22 . 2013-11-01 08:22 27032 ----a-w- c:\windows\system32\drivers\tosrfec.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-12-29 18:25 222832 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-12-29 18:25 222832 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-12-29 18:25 222832 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]
@="{594D4122-1F87-41E2-96C7-825FB4796516}"
[HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]
2014-01-18 22:11 674496 ----a-w- c:\program files\Classic Shell\ClassicExplorer32.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RESTART_STICKY_NOTES"="c:\windows\system32\StikyNot.exe" [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"Toswndctl"="c:\program files (x86)\TOSHIBA\TabletUtilities\toswndctlrun.exe" [2012-08-09 66464]
.
c:\users\Mark Sperber\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Send to OneNote.lnk - c:\program files\Microsoft Office 15\root\office15\ONENOTEM.EXE /tsr [2013-12-29 194224]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
.
R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys;c:\windows\SYSNATIVE\drivers\intelaud.sys [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [x]
S0 iaStorA;iaStorA;c:\windows\System32\drivers\iaStorA.sys;c:\windows\SYSNATIVE\drivers\iaStorA.sys [x]
S0 rtcrfilt64;Realtek Turbo Mode Filter Driver;c:\windows\system32\DRIVERS\rtcrfilt64.sys;c:\windows\SYSNATIVE\DRIVERS\rtcrfilt64.sys [x]
S0 tos_sps64;TOSHIBA tos_sps64 Service;c:\windows\System32\drivers\tos_sps64.sys;c:\windows\SYSNATIVE\drivers\tos_sps64.sys [x]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]
S2 Intel® ME Service;Intel® ME Service;c:\program files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [x]
S2 irstrtsv;Intel® Rapid Start Technology Service;c:\windows\SysWOW64\irstrtsv.exe;c:\windows\SysWOW64\irstrtsv.exe [x]
S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 OfficeSvc;Microsoft Office Service;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe;c:\program files\Microsoft Office 15\ClientX64\integratedoffice.exe [x]
S2 RtkAudioService;Realtek Audio Service;c:\program files\Realtek\Audio\HDA\RtkAudioService64.exe;c:\program files\Realtek\Audio\HDA\RtkAudioService64.exe [x]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\Toshiba\Teco\TecoService.exe;c:\program files\Toshiba\Teco\TecoService.exe [x]
S2 TOSHIBA Tablet Utilities Service;TOSHIBA Tablet Utilities Service;c:\program files (x86)\TOSHIBA\TabletUtilities\TOSSWKBS.exe;c:\program files (x86)\TOSHIBA\TabletUtilities\TOSSWKBS.exe [x]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys;c:\windows\SYSNATIVE\DRIVERS\TVALZFL.sys [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;c:\program files\Intel\WiFi\bin\ZeroConfigService.exe;c:\program files\Intel\WiFi\bin\ZeroConfigService.exe [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 irstrtdv;Intel® Rapid Start Technology Driver;c:\windows\System32\drivers\irstrtdv.sys;c:\windows\SYSNATIVE\drivers\irstrtdv.sys [x]
S3 iwdbus;IWD Bus Enumerator;c:\windows\System32\drivers\iwdbus.sys;c:\windows\SYSNATIVE\drivers\iwdbus.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 NETwNe64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 8 - 64 Bit;c:\windows\system32\DRIVERS\NETwew00.sys;c:\windows\SYSNATIVE\DRIVERS\NETwew00.sys [x]
S3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;c:\windows\System32\Drivers\RtsUVStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUVStor.sys [x]
S3 SensorsHIDClassDriver;UMDF Reflector service for SensorsHIDClassDriver;c:\windows\System32\drivers\WUDFRd.sys;c:\windows\SYSNATIVE\drivers\WUDFRd.sys [x]
S3 SensorsServiceDriver;UMDF Reflector service for SensorsServiceDriver;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys [x]
S3 silabenm;Silicon Labs CP210x USB to UART Bridge Serial Port Enumerator Driver;c:\windows\system32\DRIVERS\silabenm.sys;c:\windows\SYSNATIVE\DRIVERS\silabenm.sys [x]
S3 silabser;Silicon Labs CP210x USB to UART Bridge Driver;c:\windows\system32\DRIVERS\silabser.sys;c:\windows\SYSNATIVE\DRIVERS\silabser.sys [x]
S3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [x]
S3 usb3Hub;USB-IF USB 3.0 Hub;c:\windows\System32\drivers\usb3Hub.sys;c:\windows\SYSNATIVE\drivers\usb3Hub.sys [x]
S3 XHCIPort;USB-IF xHCI USB Host Controller;c:\windows\System32\drivers\XHCIPort.sys;c:\windows\SYSNATIVE\drivers\XHCIPort.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-01-18 05:01 1211672 ----a-w- c:\program files (x86)\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-08-23 20:46]
.
2014-01-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-08-23 20:46]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-12-29 18:25 261744 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-12-29 18:25 261744 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-12-29 18:25 261744 ----a-w- c:\users\Mark Sperber\AppData\Local\Microsoft\SkyDrive\17.0.2015.0811_1\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2013-12-29 18:16 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2013-12-29 18:16 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2013-12-29 18:16 2331336 ----a-w- c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ShareOverlay]
@="{594D4122-1F87-41E2-96C7-825FB4796516}"
[HKEY_CLASSES_ROOT\CLSID\{594D4122-1F87-41E2-96C7-825FB4796516}]
2014-01-18 22:12 796352 ----a-w- c:\program files\Classic Shell\ClassicExplorer64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-12-19 13263072]
"SRS Premium Sound 3D"="c:\program files\SRS Labs\SRS Control Panel\SRSPanel_64.exe" [2012-07-27 2170784]
"TecoResident"="c:\program files\TOSHIBA\Teco\TecoResident.exe" [2013-08-21 178016]
"TOSDCR"="c:\program files (x86)\TOSHIBA\PasswordUtility\TOSDCR.exe" [BU]
"TSleepSrv"="c:\program files (x86)\TOSHIBA\System Setting\TSleepSrv.exe" [2012-08-04 1548952]
"TODDMain"="c:\program files (x86)\TOSHIBA\System Setting\TODDMain.exe" [2012-08-04 213136]
"TosWaitSrv"="c:\program files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe" [BU]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe" [2013-08-22 36352]
"TCrdMain"="c:\program files\TOSHIBA\Hotkey\TCrdMain_Win8.exe" [2013-08-17 2556768]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2013-05-28 171992]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2013-05-28 399832]
"Persistence"="c:\windows\system32\igfxpers.exe" [2013-05-28 442328]
"Classic Start Menu"="c:\program files\Classic Shell\ClassicStartMenu.exe" [2014-01-18 161984]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://toshiba13.msn.com
mDefault_Page_URL = hxxp://toshiba13.msn.com
mStart Page = hxxp://toshiba13.msn.com
mLocal Page = c:\windows\SysWOW64\blank.htm
mWindow Title = Internet Explorer provided by TOSHIBA
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
Completion time: 2014-01-26  08:33:05
ComboFix-quarantined-files.txt  2014-01-26 13:33
ComboFix2.txt  2014-01-26 13:12
ComboFix3.txt  2014-01-25 15:23
.
Pre-Run: 72,631,353,344 bytes free
Post-Run: 72,343,724,032 bytes free
.
- - End Of File - - C5C6DF07DE7189C6653422B120092482
5FB38429D5D77768867C76DCBDB35194
 
 
 
Thanks again, mjs


#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 January 2014 - 01:39 PM


Hello mj sperber

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 mj sperber

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Posted 26 January 2014 - 04:50 PM

Here we go Gringo:

Adobe AIR
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.9)
Corel PaintShop Pro X6
D3DX10
Google Chrome
Google Update Helper
ICA
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Start Technology
Intel® SDK for OpenCL - CPU Only Runtime Package
Intel® PROSet/Wireless Software
IPM_PSP_COM
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Movie Maker
MSVCRT
MSVCRT110
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Localization Component
Photo Common
Photo Gallery
PSPPContent
PSPPHelp
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Setup
TOSHIBA Application Installer
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA Resolution+ Plug-in for Windows Media Player
TOSHIBA System Driver
TOSHIBA System Settings
TOSHIBA User's Guide
TOSHIBARegistration
VLC media player 2.1.2
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack


#10 gringo_pr

gringo_pr

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Posted 26 January 2014 - 08:29 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 mj sperber

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Posted 27 January 2014 - 09:27 AM

Ok Gringo here are the latest logs.  Ran C Cleaner without any problems.

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.01.25.09
 
Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16750
Mark Sperber :: MJS [administrator]
 
Protection: Enabled
 
1/27/2014 9:00:04 AM
mbam-log-2014-01-27 (09-00-04).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 209016
Time elapsed: 2 minute(s), 26 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
**********************************************************************
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:19:36 AM, on 1/27/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\TOSHIBA\System Setting\TSleepSrv.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshiba13.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshiba13.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: ExplorerBHO Class - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
O2 - BHO: ClassicIEBHO Class - {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIEDLL_32.dll
O3 - Toolbar: Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Toswndctl] C:\Program Files (x86)\TOSHIBA\TabletUtilities\toswndctlrun.exe
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - Startup: Send to OneNote.lnk = C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: (no name) - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
O9 - Extra 'Tools' menuitem: Classic IE Settings - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE_32.exe
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel® ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
O23 - Service: Intel® Rapid Start Technology Service (irstrtsv) - Intel Corporation - C:\windows\SysWOW64\irstrtsv.exe
O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA eco Utility Service - Toshiba Corporation - C:\Program Files\Toshiba\Teco\TecoService.exe
O23 - Service: TOSHIBA Tablet Utilities Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\TabletUtilities\TOSSWKBS.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Zero Configuration Service (ZeroConfigService) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
 
--
End of file - 9614 bytes
 
 
thanks, Mark


#12 gringo_pr

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Posted 27 January 2014 - 01:29 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
      O4 - Startup: Send to OneNote.lnk = C:\Program Files\Microsoft Office 15\root\office15\ONENOTEM.EXE


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#13 mj sperber

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Posted 28 January 2014 - 09:26 AM

Hello Gingo, I ran  Eset on line scan and it came back clean. Mark



#14 gringo_pr

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Posted 28 January 2014 - 04:56 PM


Hello mj sperber

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java



The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 mj sperber

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Posted 29 January 2014 - 11:28 PM

Gringo, I have been busy and haven't had a chance to rap things up. It may have to wait until the weekend. In any event thanks so much for your help and I will be in back in touch when I get things finished up.

 

Mark S.






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