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Windows 7 quits loading just before login screen....Please Help!!


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#1 Sablehs

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Posted 23 January 2014 - 08:29 AM

On a regular boot it gets past the windows logo and then goes to a blank screen, no cursor nothing....it never loads to login.   Did a complete recovery and it still does the same thing.  It will boot into safe mode.  It will also boot after removing the display adaptor but I believe that is because it goes into VGA mode or something like that.  Please help, not sure what to do.  Should I just replace the hard drive and start over?

 

 

Karin



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#2 Allan

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Posted 23 January 2014 - 08:31 AM

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

 

2) In safe mode, uninstall the display adapter driver. Then download and install the latest driver from the website of the card's manufacturer.

 

3) If the problem persists, replace the display adapter.



#3 Sablehs

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Posted 23 January 2014 - 08:36 AM

The only thing different was an Windows update and possible malware.....which is why after being frustrated I did a factory reset.   I will try loading the new display driver. Thank you



#4 Allan

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Posted 23 January 2014 - 09:33 AM

Be sure that Windows Update is set to install only critical updates. Do not let it install drivers.






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