Hi, I'm currently a Corrections officer coming up on my first year next week. Long story short since I turned 19 I was employed by the local sheriff's department and I've been trying to become a Police officer, six years later after a lot of work I instead ended up in the local county jail. It's not my dream job but don't get me wrong I can do my job and really well but I don't see myself doing this 20+ years when the highest I can get paid is when I reach 17 years at 50k yearly which it's ridiculous, my cousin its in the IT field as a help desk technician I believe and he makes 45k starting I'm at 31k.
Anyways I would like to get into the computer/IT field. I'm not sure where to start or what course of the computer field to go into. My cousin said to me that you don't need college to get a job as a help desk tech all you need are the certifications like a+ and some other ones that I cant remember. So basically I would like more information and hopefully y'all will be able to help me out. I'm good with computers but I never build one or attempted to fix one when it comes to hardware, I might be able to troubleshoot software issues but I ain't no pro I'll eventually end up asking for help in a forums like this one if I can't figure it out. I am willing to learn though.
What should my first steps be to get in the field? What side do you guys recommend engineering, software, security, network?