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internet wireless connection


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#1 Rcnstoker

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Posted 22 January 2014 - 04:25 PM

Had no problems accessing wireless hot spot for 3 months - Now it says that I am connected but I receive an error message stating that

"The remote device or resource won't accept the connection detected".  I am receiving an 80% signal and link connectivity but can not access the internet.  I go to another site with a much lower signal and link connectivity percentage and have no problem connecting with the internet. lost - don't know what to do - download and upload speeds on the connected site are very slow. I am a snowbird - down from the cold north for the winter - any help would be greatly appreciated. 



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#2 Greg62702

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Posted 22 January 2014 - 05:59 PM

First, do you have permission to use this hot spot?  Second is this a pay to use type Hot Spot, or open to everyone?  Need more information as to the name of the provider that owns this Hot spot (ie ATT, Boingo, etc.).  Have you tried contacting the IT helpline that is for this Hot Spot, to work with them regarding why your computer cannot connect.

 

There is not much we can do to help you, other then point you in the right direction.  I would first try contacting whoever owns or maintains this hot spot setup where you are, and work with them, regarding the error that you are getting.

 

That error is due to either they may have "Blacklisted" your MAC of your computer, or they have changed their setup since the last time you used it, or they are just having issues caused by someone not maintaining the network, and have let it go down.


Edited by Greg62702, 22 January 2014 - 06:00 PM.





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