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I Need Help To Help My Friends Computer


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2 replies to this topic

#1 sbozkut

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Posted 09 May 2006 - 06:24 PM

Hi there this is the log file of a computer of a friend of mine. but the computer seems to have gone outta mind. Please help me in removing these.

Thanks anyway.

Logfile of HijackThis v1.99.1
Scan saved at 02:12:52, on 10.05.2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\atmclk.exe
C:\WINDOWS\System32\dcomcfg.exe
C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
C:\WINDOWS\ABox.exe
C:\WINDOWS\logon.exe
C:\Program Files\HbTools\Bin\4.7.7.0\HbtWeatherOnTray.exe
C:\Program Files\HbTools\Bin\4.7.7.0\HbtOEAddOn.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HbTools\Bin\4.7.7.0\HbtSrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Şiar\Local Settings\Temp\Gešici Dizin 1 (HijackThis.zip išin)\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Servi...omeLeftPane.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Bağlantılar
R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\System32\hp669B.tmp
O3 - Toolbar: &Radyo - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O3 - Toolbar: H&otbar - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\HbTools\Bin\4.7.7.0\HbtHostIE.dll
O4 - HKLM\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
O4 - HKLM\..\Run: [ABox] C:\WINDOWS\ABox.exe
O4 - HKLM\..\Run: [WinLogon] C:\WINDOWS\logon.exe
O4 - HKLM\..\Run: [WeatherOnTray] C:\Program Files\HbTools\Bin\4.7.7.0\HbtWeatherOnTray.exe
O4 - HKLM\..\Run: [HbTools] C:\Program Files\HbTools\Bin\4.7.7.0\HbtOEAddOn.exe
O4 - HKLM\..\Run: [mcdfrqmf] C:\WINDOWS\System32\mpdrthpw.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] ~"C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: ShopperReports - Compare product prices - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Program Files\ShopperReports\Bin\2.0.0\ShprRprt.dll (file missing)
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE15} - C:\Program Files\ShopperReports\Bin\2.0.0\ShprRprt.dll (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {00000000-0000-0000-0000-000020040000} - http://207.234.185.217/ABoxInst_int13.exe
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} (HbtInstObj) - http://installs.hotbar.com/installs/hbtool...ams/hbtools.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

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#2 miekiemoes

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Posted 10 May 2006 - 04:57 AM

Hello,

It's better to print out the next instructions or save them in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

I notice that you do not seem to be running Antivirus software and a Firewall. This is somewhat suicidal in today's digital world.
That's why I want you to install them first!!

AVG, Avira OR Avast are good FREE antivirus.
Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decrease the reliability of it seriously!
Zonealarm, Agnitum Outpost Free OR Kerio are FREE firewalls.

Understanding and using firewalls

you also didn't unzip/extract hijackthis.. and it's still in the tempfolder.
So I strongly advise to unzip/extract hijackthis.zip.
Read here how to unzip/extract properly:
http://metallica.geekstogo.com/xpcompressedexplanation.html
Create a permanent folder and move hijackthis.exe into it. The reason is because hijackthis creates backups and when it's in your temp-folder it can be accidentally deleted.
How do you make a permanent folder:

Click My Computer, then C:\ and then on Program Files.
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis".
Now you have C:\Program Files\HijackThis. Put your HijackThis.exe there.

* Go to start > controlpanel > software > add/remove programs and uninstall next programs:

Hotbar / HbTools
SweetIM For Internet Explorer


Reboot afterwards.

* Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.
Don't use it yet.

* Reboot into Safe Mode`: ( without networking support !)
░To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Servi...omeLeftPane.htm
R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\System32\hp669B.tmp
O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O3 - Toolbar: H&otbar - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\HbTools\Bin\4.7.7.0\HbtHostIE.dll
O4 - HKLM\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
O4 - HKLM\..\Run: [ABox] C:\WINDOWS\ABox.exe
O4 - HKLM\..\Run: [WinLogon] C:\WINDOWS\logon.exe
O4 - HKLM\..\Run: [WeatherOnTray] C:\Program Files\HbTools\Bin\4.7.7.0\HbtWeatherOnTray.exe
O4 - HKLM\..\Run: [HbTools] C:\Program Files\HbTools\Bin\4.7.7.0\HbtOEAddOn.exe
O4 - HKLM\..\Run: [mcdfrqmf] C:\WINDOWS\System32\mpdrthpw.exe
O4 - HKCU\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
O9 - Extra button: ShopperReports - Compare product prices - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Program Files\ShopperReports\Bin\2.0.0\ShprRprt.dll (file missing)
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE15} - C:\Program Files\ShopperReports\Bin\2.0.0\ShprRprt.dll (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {00000000-0000-0000-0000-000020040000} - http://207.234.185.217/ABoxInst_int13.exe
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} (HbtInstObj) - http://installs.hotbar.com/installs/hbtool...ams/hbtools.cab


* Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

* Using Windows Explorer, locate the following files/folders, and delete them if still present:

C:\WINDOWS\ABox.exe
C:\WINDOWS\logon.exe
C:\Program Files\HbTools <== folder

* Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
* Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; I need that log afterwards.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

* Perform an onlinescan with panda: (please use this scanner instead of any other scanner!)
Panda Online
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report in your next reply along with a new HijackThis Log,
the contents of rapport.txt which is present on your Homedrive (C:\ in most cases) by using Add Reply.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

miekiemoes

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Posted 16 May 2006 - 06:21 PM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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