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updates installation problem


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6 replies to this topic

#1 expeditiongirl

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Posted 22 January 2014 - 11:22 AM

I have an HP Pavilion 500 a60. Updates were present (5). All downloaded expect for this one, Update for Windows 8 for x64 based system (KB2862768B). I've tried to download it several times and it failed with an error code 8007371B.  Also, my SD card reader (sd phone card) is not working. It shows up in the device manager. I've refreshed and updated the drivers with no success. It's inserted into the computer, the light is on, but nothing. Can somebody give me some advice on this issue? Brand new computer I got for Christmas. Thanks



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#2 dc3

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Posted 22 January 2014 - 01:40 PM

Have you tried downloading the stand alone installation package?

 

It's a long shot, but look at your updates to see if it has already been installed.


Edited by dc3, 22 January 2014 - 01:44 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 expeditiongirl

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Posted 22 January 2014 - 03:48 PM

Hi dc,

Yes I've tried the standalone package with failure. I've looked through my installed updates 3 times, it's not there. Do you think Norton could be preventing it?



#4 dc3

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Posted 22 January 2014 - 04:56 PM

Try the following.

 

Windows Repair (All in one)
 
Please download and install Windows Repair (All in one)
 
To open the program click on the Start orb startorb_zps06e1f985.png.
 
Click on All Programs.
 
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
 
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.
 
Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
 
Go to Step 2 and click on the Do it button to allow CheckDisk to run. 
 
windowsrepairstep2-1_zps08aed02b.png
 
Go to Step 3 and click on the Do it button to run System File Check.
 
windowsrepairstep3-1_zps935b7603.png
 
Go to Step 4 and click on the Create button under System Restore.
 
windowsrepairstept4-1_zpseb336401.png
 
Go to Start Repairs and click on the Start button.
 
Important: Do not make any changes to the check marks.
 
For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.
 
When the page below opens click on the Start button.
 
windowsrepairstartrepairs-1_zpsa179850d.
 
Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:
 
*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
 
*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
 
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb startorb_zps06e1f985.png and paste it in the Search all programs and files box.
 
Click on Logs.
 
Click on _Windows_Repair_Logs.
 
Copy and paste this log in your next post. 
 

 

It is no secret that there are times where Norton does not play well with others... an F in deportment.

 

Disable it and see what happens.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 expeditiongirl

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Posted 23 January 2014 - 10:15 PM

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF9, Install failed.
Please contact your software vendor. (Exception from HRESULT: 0x80073CF9)
Deployment Register operation rejected on package
WinStore_1.0.0.0_neutral_neutral_cw5n1h2txyewy from:
C:\WINDOWS\WinStore\AppxManifest.XML install request because the Local System
account is not allowed to perform this operation.
NOTE: For additional information, look for [ActivityId]
96a6e731-18aa-0000-7b67-a796aa18cf01 in the Event Log or use the command line
Get-AppxLog -ActivityID 96a6e731-18aa-0000-7b67-a796aa18cf01
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register
$Env:SystemRoot\WinStore\AppxM ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
+ CategoryInfo : WriteError: (C:\WINDOWS\WinStore\AppxManifest.XM
L:String) [Add-AppxPackage], IOException
+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageMa
nager.Commands.AddAppxPackageCommand

Add-AppxPackage : Cannot find path 'C:\WINDOWS\camera\AppxManifest.xml'
because it does not exist.
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register
$Env:SystemRoot\camera\AppxMan ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
+ CategoryInfo : ObjectNotFound: (C:\WINDOWS\camera\AppxManifest.
xml:String) [Add-AppxPackage], ItemNotFoundException
+ FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManag
er.Commands.AddAppxPackageCommand

Add-AppxPackage : Cannot find path 'C:\WINDOWS\FileManager\AppxManifest.xml'
because it does not exist.
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register
$Env:SystemRoot\FileManager\Ap ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
+ CategoryInfo : ObjectNotFound: (C:\WINDOWS\FileManager\AppxMani
fest.xml:String) [Add-AppxPackage], ItemNotFoundException
+ FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManag
er.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF9, Install failed.
Please contact your software vendor. (Exception from HRESULT: 0x80073CF9)
Deployment Register operation rejected on package
windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy from:
C:\WINDOWS\ImmersiveControlPanel\AppxManifest.xml install request because the
Local System account is not allowed to perform this operation.
NOTE: For additional information, look for [ActivityId]
96a6e731-18aa-0000-9367-a796aa18cf01 in the Event Log or use the command line
Get-AppxLog -ActivityID 96a6e731-18aa-0000-9367-a796aa18cf01
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register
$Env:SystemRoot\ImmersiveContr ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
+ CategoryInfo : WriteError: (C:\WINDOWS\Imme...ppxManifest.xml:S
tring) [Add-AppxPackage], IOException
+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageMa
nager.Commands.AddAppxPackageCommand

Add-AppxPackage : Cannot find path 'C:\WINDOWS\camera\AppxManifest.xml'
because it does not exist.
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register
$Env:SystemRoot\camera\AppxMan ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
+ CategoryInfo : ObjectNotFound: (C:\WINDOWS\camera\AppxManifest.
xml:String) [Add-AppxPackage], ItemNotFoundException
+ FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManag
er.Commands.AddAppxPackageCommand

Add-AppxPackage : Cannot find path 'C:\WINDOWS\FileManager\AppxManifest.xml'
because it does not exist.
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register
$Env:SystemRoot\FileManager\Ap ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
+ CategoryInfo : ObjectNotFound: (C:\WINDOWS\FileManager\AppxMani
fest.xml:String) [Add-AppxPackage], ItemNotFoundException
+ FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManag
er.Commands.AddAppxPackageCommand

#6 techslate20

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Posted 24 January 2014 - 12:31 AM

Please check your internet connection in your PC. Thanks a lot.



#7 dc3

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Posted 24 January 2014 - 01:32 PM

Go to Search, type cmd in the search box, right click on Command Prompt under Apps Results for "cmd", then click on Run as administrator.

 

In the Elevated Command Prompt type (ir copy and paste) in the follow one at a time followed by pressing Enter for each.

 

DISM.exe /Online /Cleanup-image /Scanhealth

 

 

DISM.exe /Online /Cleanup-image /Restorehealth

 

 

Close the Command Prompt and try the update again.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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