Try the following.
Windows Repair (All in one)
To open the program click on the Start orb
Click on All Programs.
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one) and then click on Run as administrator.
Notice: You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
Go to Step 2 and click on the Do it button to allow CheckDisk to run.
Go to Step 3 and click on the Do it button to run System File Check.
Go to Step 4 and click on the Create button under System Restore.
Go to Start Repairs and click on the Start button.
Important: Do not make any changes to the check marks.
For those running Windows 8 please note that Reset Registry Permissions is not checked by design.
When the page below opens click on the Start button.
Please copy and paste the Windows Repair Log in your next post. This log (_windows_repair_log.txt) is located in the following folder:
* 64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
* 32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb
and paste it in the Search all programs and files
Click on Logs.
Click on _Windows_Repair_Logs.
Copy and paste this log in your next post.
It is no secret that there are times where Norton does not play well with others... an F in deportment.
Disable it and see what happens.