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Help needed please?


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11 replies to this topic

#1 twincobra

twincobra

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Posted 22 January 2014 - 09:27 AM

Hi there,

 

Im running an XP SP2 desktop and recently it has become very slow.

 

I use AVG and have ran the full system scan + defragged, but something is in there good and proper?!

 

Would one of you kind sirs (or madams) mind helping ??

 

Thanks very much



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#2 Broni

Broni

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  • Location:Daly City, CA
  • Local time:09:14 AM

Posted 22 January 2014 - 06:38 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 twincobra

twincobra
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Posted 03 February 2014 - 08:02 AM

Hi Broni, thanks for the response and apologies for the delayed response from my end.  Anyway, beloware all the logs you requested ;

 

Many thanks

 

Security check

 

Results of screen317's Security Check version 0.99.79 

 Windows XP Service Pack 3 x86  

 Internet Explorer 8 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

AVG AntiVirus Free Edition 2013  

 Antivirus up to date! 

`````````Anti-malware/Other Utilities Check:`````````

 Spybot - Search & Destroy

 Windows Defender   

 Secunia PSI (2.0.0.3001)  

 Malwarebytes Anti-Malware version 1.75.0.1300 

 Java 7 Update 10 

 Java version out of Date!

 Adobe Flash Player        11.9.900.170 

 Adobe Reader XI 

 Mozilla Firefox (26.0)

````````Process Check: objlist.exe by Laurent```````` 

 AVG avgwdsvc.exe

 AVG avgrsx.exe

 AVG avgnsx.exe

 AVG avgemc.exe

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C:: 8%

````````````````````End of Log``````````````````````

 

 

Farbar

 

Farbar Service Scanner Version: 08-01-2014

Ran by Spencer (administrator) on 31-01-2014 at 09:50:50

Running from "C:\Documents and Settings\Spencer\My Documents\Downloads"

Microsoft Windows XP Professional Service Pack 3 (X86)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

Srservice Service is not running. Checking service configuration:

The start type of Srservice service is OK.

The ImagePath of Srservice service is OK.

The ServiceDll of Srservice service is OK.

 

sr Service is not running. Checking service configuration:

The start type of sr service is set to Disabled. The default start type is Boot.

The ImagePath of sr: "\SystemRoot\system32\DRIVERS\sr.sys".

 

 

System Restore Disabled Policy:

========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]

"DisableSR"=DWORD:1

 

 

Security Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

 

Other Services:

==============

 

 

File Check:

========

C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit

C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit

C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit

C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit

C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit

C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit

C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit

C:\WINDOWS\system32\netman.dll => MD5 is legit

C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit

C:\WINDOWS\system32\srsvc.dll => MD5 is legit

C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit

C:\WINDOWS\system32\wscsvc.dll => MD5 is legit

C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit

C:\WINDOWS\system32\wuauserv.dll => MD5 is legit

C:\WINDOWS\system32\qmgr.dll => MD5 is legit

C:\WINDOWS\system32\es.dll => MD5 is legit

C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit

C:\WINDOWS\system32\svchost.exe => MD5 is legit

C:\WINDOWS\system32\rpcss.dll => MD5 is legit

C:\WINDOWS\system32\services.exe => MD5 is legit

 

Extra List:

=======

AegisP(8) Avgtdix(9) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)

0x09000000040000000100000002000000030000000900000005000000060000000700000008000000

IpSec Tag value is correct.

 

**** End of log ****

 

 

Minitoolbox

 

MiniToolBox by Farbar  Version: 23-01-2014

Ran by Spencer (administrator) on 31-01-2014 at 09:53:15

Running from "C:\Documents and Settings\Spencer\My Documents\Downloads"

Microsoft Windows XP Professional Service Pack 3 (X86)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ==============================

 

========================= Hosts content: =================================

 

127.0.0.1       localhost

 

========================= IP Configuration: ================================

 

NETGEAR WG111T 108Mbps Wireless USB2.0 Adapter = Wireless Network Connection 2 (Connected)

Intel® PRO/1000 MT Desktop Connection = Local Area Connection (Media disconnected)

 

 

# ----------------------------------

# Interface IP Configuration        

# ----------------------------------

pushd interface ip

 

 

# Interface IP Configuration for "Local Area Connection"

 

set address name="Local Area Connection" source=dhcp

set dns name="Local Area Connection" source=dhcp register=PRIMARY

set wins name="Local Area Connection" source=dhcp

 

# Interface IP Configuration for "Wireless Network Connection 2"

 

set address name="Wireless Network Connection 2" source=dhcp

set dns name="Wireless Network Connection 2" source=dhcp register=PRIMARY

set wins name="Wireless Network Connection 2" source=dhcp

 

 

popd

# End of interface IP configuration

 

 

 

 

Windows IP Configuration

 

 

        Host Name . . . . . . . . . . . . : spence-pc

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Unknown

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

 

 

Ethernet adapter Local Area Connection:

 

 

        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Intel® PRO/1000 MT Desktop Connection

        Physical Address. . . . . . . . . : 00-0D-60-AE-6E-EA

 

 

Ethernet adapter Wireless Network Connection 2:

 

 

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : NETGEAR WG111T 108Mbps Wireless USB2.0 Adapter #2

        Physical Address. . . . . . . . . : 00-14-6C-36-7E-0C

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.5

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 192.168.1.1

        Lease Obtained. . . . . . . . . . : 31 January 2014 09:39:30

        Lease Expires . . . . . . . . . . : 01 February 2014 09:39:30

Server:  UnKnown

Address:  192.168.1.1

 

Name:    google.com

Addresses:  62.253.3.109, 62.253.3.104, 62.253.3.123, 62.253.3.113

                  62.253.3.84, 62.253.3.99, 62.253.3.88, 62.253.3.89, 62.253.3.93

                  62.253.3.103, 62.253.3.114, 62.253.3.94, 62.253.3.118, 62.253.3.108

                  62.253.3.98, 62.253.3.119

 

 

 

Pinging google.com [62.253.3.93] with 32 bytes of data:

 

 

Reply from 62.253.3.93: bytes=32 time=14ms TTL=59

Reply from 62.253.3.93: bytes=32 time=14ms TTL=59

 

 

Ping statistics for 62.253.3.93:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 14ms, Maximum = 14ms, Average = 14ms

Server:  UnKnown

Address:  192.168.1.1

 

Name:    yahoo.com

Addresses:  206.190.36.45, 98.138.253.109, 98.139.183.24

 

 

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

 

 

Reply from 206.190.36.45: bytes=32 time=185ms TTL=44

Reply from 206.190.36.45: bytes=32 time=219ms TTL=44

 

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 185ms, Maximum = 219ms, Average = 202ms

 

 

Pinging 127.0.0.1 with 32 bytes of data:

 

 

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

0x1 ........................... MS TCP Loopback interface

0x2 ...00 0d 60 ae 6e ea ...... Intel® PRO/1000 MT Network Connection - Packet Scheduler Miniport

0x10004 ...00 14 6c 36 7e 0c ...... NETGEAR WG111T 108Mbps Wireless USB2.0 Adapter #2 - Packet Scheduler Miniport

===========================================================================

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.5           25

        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1           1

      192.168.1.0    255.255.255.0      192.168.1.5     192.168.1.5              25

      192.168.1.5  255.255.255.255        127.0.0.1       127.0.0.1                25

    192.168.1.255  255.255.255.255      192.168.1.5     192.168.1.5        25

        224.0.0.0        240.0.0.0      192.168.1.5     192.168.1.5      25

  255.255.255.255  255.255.255.255      192.168.1.5               2                1

  255.255.255.255  255.255.255.255      192.168.1.5     192.168.1.5      1

Default Gateway:       192.168.1.1

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)

Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 04 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)

Catalog9 05 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)

Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (01/22/2014 01:46:25 PM) (Source: Application Hang) (User: )

Description: Hanging application AcroRd32.exe, version 11.0.4.63, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

Error: (01/22/2014 01:46:23 PM) (Source: Application Hang) (User: )

Description: Hanging application AcroRd32.exe, version 11.0.4.63, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

Error: (11/12/2013 08:37:04 PM) (Source: Application Hang) (User: )

Description: Hanging application Photoshop.exe, version 9.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

Error: (09/15/2013 06:45:11 PM) (Source: Application Error) (User: )

Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module , version 0.0.0.0, fault address 0x00000000.

Processing media-specific event for [explorer.exe!ws!]

 

Error: (08/01/2013 10:39:56 PM) (Source: Microsoft Office 12) (User: )

Description: EventType officelifeboathang, P1 excel.exe, P2 12.0.6425.1000, P3 excel.exe, P4 12.0.6425.1000, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 officelifeboathang0, P10 officelifeboathang1.

 

Error: (08/01/2013 10:39:26 PM) (Source: Microsoft Office 12) (User: )

Description: EventType officelifeboathang, P1 excel.exe, P2 12.0.6425.1000, P3 excel.exe, P4 12.0.6425.1000, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 officelifeboathang0, P10 officelifeboathang1.

 

Error: (07/28/2013 05:47:34 PM) (Source: Application Error) (User: )

Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module wiashext.dll, version 5.1.2600.5512, fault address 0x0000d3ff.

Processing media-specific event for [explorer.exe!ws!]

 

Error: (07/15/2013 04:46:45 PM) (Source: Application Error) (User: )

Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module , version 0.0.0.0, fault address 0x00000000.

Processing media-specific event for [explorer.exe!ws!]

 

Error: (07/07/2013 07:15:24 AM) (Source: Application Error) (User: )

Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module comctl32.dll, version 6.0.2900.6028, fault address 0x000443ab.

Processing media-specific event for [explorer.exe!ws!]

 

Error: (06/08/2013 06:19:22 AM) (Source: Application Error) (User: )

Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module clvsd.ax, version 5.0.0.2023, fault address 0x000024b8.

Processing media-specific event for [explorer.exe!ws!]

 

 

System errors:

=============

Error: (01/31/2014 09:38:28 AM) (Source: Service Control Manager) (User: )

Description: The Remote Packet Capture Protocol v.0 (experimental) service failed to start due to the following error:

%%3

 

Error: (01/22/2014 02:30:40 PM) (Source: Service Control Manager) (User: )

Description: The Remote Packet Capture Protocol v.0 (experimental) service failed to start due to the following error:

%%3

 

Error: (01/22/2014 02:20:13 PM) (Source: Service Control Manager) (User: )

Description: The Remote Packet Capture Protocol v.0 (experimental) service failed to start due to the following error:

%%3

 

Error: (01/22/2014 00:49:28 PM) (Source: Dhcp) (User: )

Description: Your computer has lost the lease to its IP address 192.168.1.4 on the

Network Card with network address 00146C367E0C.

 

Error: (01/08/2014 09:21:40 PM) (Source: W32Time) (User: )

Description: The time provider NtpClient is configured to acquire time from one or more

time sources, however none of the sources are currently accessible.

No attempt to contact a source will be made for 14 minutes.

NtpClient has no source of accurate time.

 

Error: (01/08/2014 09:21:40 PM) (Source: W32Time) (User: )

Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually

configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15

minutes.

The error was: A socket operation was attempted to an unreachable host. (0x80072751)

 

Error: (01/08/2014 09:21:14 PM) (Source: Dhcp) (User: )

Description: Your computer has lost the lease to its IP address 192.168.1.3 on the

Network Card with network address 00146C367E0C.

 

Error: (01/07/2014 08:31:43 PM) (Source: Dhcp) (User: )

Description: Your computer has lost the lease to its IP address 192.168.1.5 on the

Network Card with network address 00146C367E0C.

 

Error: (01/05/2014 01:44:20 PM) (Source: Service Control Manager) (User: )

Description: The Remote Packet Capture Protocol v.0 (experimental) service failed to start due to the following error:

%%3

 

Error: (01/01/2014 02:54:01 PM) (Source: W32Time) (User: )

Description: The time provider NtpClient is configured to acquire time from one or more

time sources, however none of the sources are currently accessible.

No attempt to contact a source will be made for 14 minutes.

NtpClient has no source of accurate time.

 

 

Microsoft Office Sessions:

=========================

 

=========================== Installed Programs ============================

 

Adobe Acrobat 7.0 Professional (Version: 7.0.0)

Adobe Bridge 1.0 (Version: 001.000.000)

Adobe Common File Installer (Version: 1.00.0000)

Adobe Creative Suite 2

Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)

Adobe Flash Player 11 Plugin (Version: 11.9.900.170)

Adobe Help Center 1.0 (Version: 001.000.000)

Adobe Illustrator CS2 (Version: 12.000.000)

Adobe Photoshop CS2 (Version: 9.0)

Adobe Reader XI (11.0.05) (Version: 11.0.05)

Adobe Stock Photos 1.0 (Version: 001.000.000)

Adobe SVG Viewer 3.0 (Version:  3.0)

Apple Application Support (Version: 2.1.5)

Apple Software Update (Version: 2.1.3.127)

AVG 2013 (Version: 13.0.3462)

AVG 2013 (Version: 13.0.3684)

AVG 2013 (Version: 2013.0.3462)

FairStars CD Ripper 1.52

HP Photo and Imaging 2.0 - All-in-One (Version: 1.10.0000)

HP Photo and Imaging 2.0 - All-in-One Drivers (Version: 1.10.0000)

HP Photo and Imaging 2.0 - hp psc 1200 series

hp psc 1200 series (Version: 1.10.0000)

Intel® PRO Network Adapters and Drivers

Java 7 Update 10 (Version: 7.0.100)

Java Auto Updater (Version: 2.1.9.0)

Jessops Photo

LeapFrog Connect (Version: 5.2.4.18506)

LeapFrog My Pals Plugin (Version: 5.1.26.18340)

Logitech QuickCam (Version: 11.10.2030)

Logitech® Camera Driver

Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)

Microsoft .NET Framework 1.1 (Version: 1.1.4322)

Microsoft .NET Framework 1.1 Security Update (KB2572067)

Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)

Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)

Microsoft Application Error Reporting (Version: 12.0.6012.5000)

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Choice Guard (Version: 2.0.48.0)

Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)

Microsoft Kernel-Mode Driver Framework Feature Pack 1.9

Microsoft Office 2007 Service Pack 2 (SP2)

Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)

Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)

Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)

Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)

Microsoft Silverlight (Version: 5.1.20913.0)

Microsoft Software Update for Web Folders  (English) 12 (Version: 12.0.6425.1000)

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)

Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)

Mozilla Maintenance Service (Version: 26.0)

MSVC90_x86 (Version: 1.0.1.2)

MSVCRT (Version: 14.0.1468.721)

MVision (Version: 11.10.2030)

NETGEAR WG111T 108Mbps Wireless USB2.0 Adapter (Version: 1.0.0)

Nokia Connectivity Cable Driver (Version: 7.1.78.0)

Nokia PC Suite (Version: 7.1.180.94)

PC Connectivity Solution (Version: 12.0.27.0)

Philips Digital Media Manager

PowerDirector Express

PowerDVD

PowerProducer

QuickTime (Version: 7.71.80.42)

Secunia PSI (2.0.0.3001)

Segoe UI (Version: 14.0.4327.805)

Spybot - Search & Destroy (Version: 1.6.2)

Suite Specific (Version: 2.0.0)

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)

Update for Microsoft Windows (KB971513)

Update for Outlook 2007 Junk Email Filter (KB2522999)

Update for Windows Internet Explorer 8 (KB978506) (Version: 1)

Update for Windows XP (KB2345886) (Version: 1)

Update for Windows XP (KB2541763) (Version: 1)

Update for Windows XP (KB2641690) (Version: 1)

Update for Windows XP (KB898461) (Version: 1)

Update for Windows XP (KB951978) (Version: 1)

Update for Windows XP (KB955759) (Version: 1)

Update for Windows XP (KB961503) (Version: 1)

Update for Windows XP (KB967715) (Version: 1)

Update for Windows XP (KB968389) (Version: 1)

Update for Windows XP (KB971029) (Version: 1)

Update for Windows XP (KB971737) (Version: 1)

Update for Windows XP (KB973687) (Version: 1)

Update for Windows XP (KB973815) (Version: 1)

Update for Windows XP (KB978207) (Version: 1)

Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)

WebFldrs XP (Version: 9.50.7523)

WinAVI Video Converter

Windows Defender (Version: 1.1.1593.21)

Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)

Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)

Windows Internet Explorer 8 (Version: 20090308.140743)

Windows Live Call (Version: 14.0.8117.0416)

Windows Live Communications Platform (Version: 14.0.8117.416)

Windows Live Essentials (Version: 14.0.8117.0416)

Windows Live Essentials (Version: 14.0.8117.416)

Windows Live Messenger (Version: 14.0.8117.0416)

Windows Live Sign-in Assistant (Version: 5.000.818.5)

Windows Live Upload Tool (Version: 14.0.8014.1029)

Windows Media Format 11 runtime

Windows Media Player 11

Wireless Manager

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 64%

Total physical RAM: 2046.98 MB

Available physical RAM: 716.59 MB

Total Pagefile: 3943.13 MB

Available Pagefile: 2989.17 MB

Total Virtual: 2047.88 MB

Available Virtual: 1976.81 MB

 

========================= Partitions: =====================================

 

1 Drive c: () (Fixed) (Total:33.66 GB) (Free:16.48 GB) NTFS

2 Drive d: (Old Hard Disk) (Fixed) (Total:186.3 GB) (Free:55.83 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\SPENCE-PC

 

Administrator            ASPNET                   Guest                   

HelpAssistant            Rach                     Spencer                 

SUPPORT_388945a0        

 

 

**** End of log ****

 

MBAM

 

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2014.01.31.04

 

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Spencer :: SPENCE-PC [administrator]

 

31/01/2014 09:56:06

mbam-log-2014-01-31 (09-56-06).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 256975

Time elapsed: 45 minute(s), 39 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)

 

 

MBAR

 

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1009

 

© Malwarebytes Corporation 2011-2012

 

OS version: 5.1.2600 Windows XP Service Pack 3 x86

 

Account is Administrative

 

Internet Explorer version: 8.0.6001.18702

 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.992000 GHz

Memory total: 2146414592, free: 800157696

 

Downloaded database version: v2014.01.31.04

Downloaded database version: v2013.12.18.01

=======================================

 

 

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1009

 

© Malwarebytes Corporation 2011-2012

 

OS version: 5.1.2600 Windows XP Service Pack 3 x86

 

Account is Administrative

 

Internet Explorer version: 8.0.6001.18702

 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.992000 GHz

Memory total: 2146414592, free: 1492017152

 

Initializing...

======================

------------ Kernel report ------------

     02/03/2014 12:30:26

------------ Loaded modules -----------

\WINDOWS\system32\ntoskrnl.exe

\WINDOWS\system32\hal.dll

\WINDOWS\system32\KDCOM.DLL

\WINDOWS\system32\BOOTVID.dll

ACPI.sys

\WINDOWS\system32\DRIVERS\WMILIB.SYS

pci.sys

isapnp.sys

PCIIde.sys

\WINDOWS\System32\Drivers\PCIIDEX.SYS

intelide.sys

MountMgr.sys

ftdisk.sys

dmload.sys

dmio.sys

PartMgr.sys

VolSnap.sys

atapi.sys

disk.sys

\WINDOWS\system32\DRIVERS\CLASSPNP.SYS

fltMgr.sys

KSecDD.sys

WudfPf.sys

Ntfs.sys

NDIS.sys

Mup.sys

avgrkx86.sys

avglogx.sys

avgmfx86.sys

avgidshx.sys

agp440.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\nv4_mini.sys

\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\e1000325.sys

\SystemRoot\system32\DRIVERS\fdc.sys

\SystemRoot\system32\DRIVERS\serial.sys

\SystemRoot\system32\DRIVERS\serenum.sys

\SystemRoot\system32\DRIVERS\parport.sys

\SystemRoot\system32\DRIVERS\imapi.sys

\SystemRoot\System32\Drivers\AFS2K.SYS

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\system32\DRIVERS\redbook.sys

\SystemRoot\system32\DRIVERS\ks.sys

\SystemRoot\system32\drivers\smwdm.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\DRIVERS\audstub.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\DRIVERS\psched.sys

\SystemRoot\system32\DRIVERS\msgpc.sys

\SystemRoot\system32\DRIVERS\ptilink.sys

\SystemRoot\system32\DRIVERS\raspti.sys

\SystemRoot\system32\DRIVERS\rdpdr.sys

\SystemRoot\system32\DRIVERS\termdd.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\swenum.sys

\SystemRoot\system32\DRIVERS\update.sys

\SystemRoot\system32\DRIVERS\mssmbios.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\System32\Drivers\Fs_Rec.SYS

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\Drivers\mnmdd.SYS

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\rasacd.sys

\SystemRoot\system32\DRIVERS\ipsec.sys

\SystemRoot\system32\DRIVERS\tcpip.sys

\SystemRoot\system32\DRIVERS\avgtdix.sys

\SystemRoot\system32\DRIVERS\ipnat.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\DRIVERS\netbt.sys

\SystemRoot\System32\drivers\ws2ifsl.sys

\SystemRoot\System32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\System32\Drivers\Fips.SYS

\SystemRoot\system32\DRIVERS\avgldx86.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\lvuvcflt.sys

\SystemRoot\system32\DRIVERS\WG11TND5.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\LVMVDrv.sys

\SystemRoot\system32\drivers\LVUSBSta.sys

\SystemRoot\system32\DRIVERS\lvuvc.sys

\SystemRoot\system32\DRIVERS\lvpopflt.sys

\SystemRoot\system32\drivers\usbaudio.sys

\SystemRoot\system32\DRIVERS\LVcKap.sys

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\system32\DRIVERS\avgidsshimx.sys

\SystemRoot\system32\DRIVERS\avgidsdriverx.sys

\SystemRoot\System32\Drivers\Cdfs.SYS

\SystemRoot\System32\Drivers\dump_atapi.sys

\SystemRoot\System32\Drivers\dump_WMILIB.SYS

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\watchdog.sys

\SystemRoot\System32\drivers\dxg.sys

\SystemRoot\System32\drivers\dxgthk.sys

\SystemRoot\System32\nv4_disp.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\DRIVERS\AegisP.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\mrxdav.sys

\SystemRoot\System32\Drivers\ParVdm.SYS

\SystemRoot\system32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\LVPr2Mon.sys

\SystemRoot\system32\drivers\wdmaud.sys

\SystemRoot\system32\drivers\sysaudio.sys

\SystemRoot\System32\Drivers\HTTP.sys

\SystemRoot\System32\Drivers\AFGSp50.sys

\??\C:\WINDOWS\system32\DNINDIS5.SYS

\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys

\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys

\WINDOWS\system32\ntdll.dll

----------- End -----------

Done!

<<<1>>>

Upper Device Name: \Device\Harddisk1\DR1

Upper Device Object: 0xffffffff89baeab8

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP0T1L0-c\

Lower Device Object: 0xffffffff89c03d98

Lower Device Driver Name: \Driver\atapi\

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xffffffff89c20550

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-4\

Lower Device Object: 0xffffffff89b96d98

Lower Device Driver Name: \Driver\atapi\

<<<2>>>

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xffffffff89c20550, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff89b97b68, DeviceName: Unknown, DriverName: \Driver\PartMgr\

DevicePointer: 0xffffffff89c20550, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xffffffff89c04510, DeviceName: \Device\00000062\, DriverName: \Driver\ACPI\

DevicePointer: 0xffffffff89b96d98, DeviceName: \Device\Ide\IdeDeviceP0T0L0-4\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Read File: File "C:\WINDOWS\system32\drivers\acpiec.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\acpiec.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\amdk6.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\amdk6.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\amdk7.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\amdk7.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\arp1394.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\arp1394.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\atmepvc.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\atmepvc.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\atmlane.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\atmlane.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\atmuni.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\atmuni.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\nwlnkipx.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\nwlnkipx.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\nwlnknb.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\nwlnknb.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\nwlnkspx.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\nwlnkspx.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\nwrdr.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\nwrdr.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\oprghdlr.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\oprghdlr.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\p3.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\p3.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\pcmcia.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\pcmcia.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\processr.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\processr.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\crusoe.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\crusoe.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\diskdump.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\diskdump.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\fsvga.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\fsvga.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\gm.dls" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\gm.dls" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\hdaudbus.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\hdaudbus.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\rawwan.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\rawwan.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\rdpwd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\rdpwd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\rio8drv.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\rio8drv.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\riodrv.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\riodrv.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\rmcast.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\rmcast.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\rndismp.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\rndismp.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\rootmdm.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\rootmdm.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\s1018cm.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\s1018cm.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\smclib.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\smclib.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\sonydcam.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\sonydcam.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\stream.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\stream.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\tape.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\tape.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\tcpip6.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\tcpip6.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\tdpipe.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\tdpipe.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\tdtcp.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\tdtcp.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\tosdvd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\tosdvd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\tsbvcap.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\tsbvcap.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\tunmp.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\tunmp.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\cpqdap01.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\cpqdap01.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\gmreadme.txt" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\gmreadme.txt" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\mountmgr.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\mountmgr.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\s1018cmnt.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\s1018cmnt.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\sffp_sd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\sffp_sd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\mqac.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\mqac.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\mup.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\mup.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\nic1394.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\nic1394.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\nikedrv.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\nikedrv.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\nmnt.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\nmnt.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\usb8023.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\usb8023.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\usbcamd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\usbcamd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\usbcamd2.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\usbcamd2.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\usbintel.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\usbintel.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\bridge.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\bridge.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\bthport.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\bthport.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\cbidf2k.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\cbidf2k.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\cinemst2.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\cinemst2.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\LVFaL000.cfg" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\LVFaL000.cfg" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\LVFeL000.cfg" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\LVFeL000.cfg" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\LVFeL001.cfg" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\LVFeL001.cfg" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\LVFeL002.cfg" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\LVFeL002.cfg" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\mcd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\mcd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\mf.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\mf.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\modem.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\modem.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\s1018cr.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\s1018cr.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\s1018wh.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\s1018wh.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\s1018whnt.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\s1018whnt.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\scsiport.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\scsiport.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\sdbus.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\sdbus.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\sffdisk.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\sffdisk.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\sffp_mmc.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\sffp_mmc.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\vdmindvd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\vdmindvd.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\volsnap.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\volsnap.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\drivers\ws2ifsl.sys" is compressed (flags = 1)

Read File: File "C:\WINDOWS\SYSTEM32\drivers\ws2ifsl.sys" is compressed (flags = 1)

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: A1C3A1C3

 

Partition information:

 

    Partition 0 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 63  Numsec = 70589547

    Partition file system is NTFS

    Partition is bootable

 

    Partition 1 type is Other (0x12)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 70589610  Numsec = 7550550

 

    Partition 2 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

Disk Size: 40016019456 bytes

Sector size: 512 bytes

 

Scanning physical sectors of unpartitioned space on drive 0 (1-62-78136288-78156288)...

Done!

Physical Sector Size: 512

Drive: 1, DevicePointer: 0xffffffff89baeab8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xffffffff89bb8988, DeviceName: Unknown, DriverName: \Driver\PartMgr\

DevicePointer: 0xffffffff89baeab8, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\

DevicePointer: 0xffffffff89b969e8, DeviceName: \Device\00000063\, DriverName: \Driver\ACPI\

DevicePointer: 0xffffffff89c03d98, DeviceName: \Device\Ide\IdeDeviceP0T1L0-c\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

Drive 1

Scanning MBR on drive 1...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: F320F31

 

Partition information:

 

    Partition 0 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 63  Numsec = 390700737

    Partition file system is NTFS

    Partition is bootable

 

    Partition 1 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 2 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

Disk Size: 200049647616 bytes

Sector size: 512 bytes

 

Done!

Read File:  File "c:\documents and settings\all users\application data\avg2013\chjw\463c6cd53c6cc213.dat:0a05b538-b4d3-442f-9d3e-3c255dc27a1e" is sparse (flags = 32768)

Read File: File "C:\Documents and Settings\LocalService\Cookies\index.dat" is compressed (flags = 1)

Read File: File "C:\Documents and Settings\Spencer\Cookies\index.dat" is compressed (flags = 1)

Read File: File "C:\Documents and Settings\Spencer\IETldCache\index.dat" is compressed (flags = 1)

Read File: File "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Avg2013\log\avgcfg.log.1" is compressed (flags = 1)

Read File: File "C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat" is compressed (flags = 1)

Read File: File "C:\Documents and Settings\Spencer\Local Settings\History\History.IE5\index.dat" is compressed (flags = 1)

Scan finished

 

RKILL

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 02/03/2014 12:58:14 PM in x86 mode.

Windows Version: Microsoft Windows XP Service Pack 3

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * C:\WINDOWS\system32\MsPMSPSv.exe (PID: 356) [WD-HEUR]

 * C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe (PID: 3244) [FI]

 

2 proccesses terminated!

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * System Restore Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]

   "DisableSR" = dword:00000001

 

 * Windows Defender Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001

 

Checking Windows Service Integrity:

 

 * System Restore Service (srservice) is not Running.

   Startup Type set to: Automatic

 

 * System Restore Filter Driver (sr) is not Running.

   Startup Type set to: Disabled

 

Searching for Missing Digital Signatures:

 

 * C:\WINDOWS\System32\sfcfiles.dll : 1,614,848 : 08/14/2008 05:52 AM : 362bc5af8eaf712832c58cc13ae05750 [NoSig]

 

Checking HOSTS File:

 

 * HOSTS file entries found:

 

  127.0.0.1       localhost

 

Program finished at: 02/03/2014 12:59:07 PM

Execution time: 0 hours(s), 0 minute(s), and 52 seconds(s)



#4 Broni

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Posted 03 February 2014 - 09:20 PM

Clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 twincobra

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Posted 05 February 2014 - 02:33 PM

Hi there, thanks again.  The PC seems to have speeded up somewhat, thanks.

 

Below are 2 logs.  ESET didnt find anything,

 

 

ADWCleaner

 

# AdwCleaner v3.018 - Report created 05/02/2014 at 16:24:01

# Updated 28/01/2014 by Xplode

# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)

# Username : Spencer - SPENCE-PC

# Running from : C:\Documents and Settings\Spencer\Desktop\adwcleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

File Deleted : C:\Documents and Settings\Spencer\Application Data\Mozilla\Firefox\Profiles\epvdqyhe.default\searchplugins\avg-secure-search.xml

File Deleted : C:\Documents and Settings\Spencer\Application Data\Mozilla\Firefox\Profiles\mzono8bo.default\searchplugins\avg-secure-search.xml

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\AVG Security Toolbar

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v8.0.6001.18702

 

 

-\\ Mozilla Firefox v26.0 (en-US)

 

[ File : C:\Documents and Settings\Spencer\Application Data\Mozilla\Firefox\Profiles\epvdqyhe.default\prefs.js ]

 

 

[ File : C:\Documents and Settings\Spencer\Application Data\Mozilla\Firefox\Profiles\mzono8bo.default\prefs.js ]

 

 

[ File : C:\Documents and Settings\Rach\Application Data\Mozilla\Firefox\Profiles\8x91cxfh.default\prefs.js ]

 

 

*************************

 

AdwCleaner[R0].txt - [1856 octets] - [05/02/2014 16:21:39]

AdwCleaner[S0].txt - [1793 octets] - [05/02/2014 16:24:01]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1853 octets] ##########

 

 

 

Junkware

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.1 (02.04.2014:1)

OS: Microsoft Windows XP x86

Ran by Spencer on 05/02/2014 at 16:38:01.50

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\bittorrentbar

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

Successfully deleted: [Folder] "C:\Documents and Settings\Spencer\Local Settings\Application Data\bittorrentbar"

Successfully deleted: [Folder] "C:\Program Files\bittorrentbar"

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 05/02/2014 at 16:45:54.34

Computer was rebooted

End of JRT log



#6 Broni

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Posted 05 February 2014 - 07:42 PM

Eset?


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#7 twincobra

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Posted 06 February 2014 - 09:01 AM

ESET didnt find anything



#8 Broni

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Posted 06 February 2014 - 06:26 PM

How is computer doing?

 

p22002970.gif Did you disable system restore on purpose?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


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#9 twincobra

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Posted 10 February 2014 - 10:09 AM

I think I turned system restore off a while ago and forgot!  Ive switched it back on now.

 

All done the above and the PC is running well now thanks very much.  Anything else I should do?!



#10 Broni

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Posted 10 February 2014 - 11:28 AM

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

 

=========================================

 

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/
Windows 8: http://www.bleepingcomputer.com/tutorials/windows-8-system-restore-guide/#disable

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.


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#11 twincobra

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Posted 12 February 2014 - 11:14 AM

Thanks for all your time, help and effort Broni.  You are awesome!!



#12 Broni

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Posted 12 February 2014 - 11:41 AM

You're very welcome p22002759.gif


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