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#1 roberta47


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Posted 21 January 2014 - 06:03 PM

Running Windows XP Media Center

I believe that the malware I have is called Ukash.

Once Windows loads, I get the request for $$ and the computer is completely frozen, including the mouse (how you're supposed to enter the code is beyond me).

I am unable to start Windows in safe mode as well.

I have already tried the Kaspersky rescue disc and run a full system scan.  Two Trojans were found and cleaned but it has not made a difference.  I am still locked out of my computer.

Any help will be greatly appreciated.


Edited by hamluis, 22 January 2014 - 07:41 AM.
No logs, moved from MRL to Am I Infected - Hamluis.

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#2 quietman7


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Posted 22 January 2014 - 11:42 AM

This is a duplicate topic but was posted in the wrong forum and moved by a Moderator. Another duplicate has been deleted.

Since you are already receiving help here, please continue in that thread. Do not start new threads or duplicate topics as this causes confusion and makes it more difficult to get the help you need to resolve your issues. Further, it necessitates staff spending time with housecleaning to remove duplicate postings...time which could have been provided to others needing assistance and prevents your helper from knowing what else you have done.

Thanks for your cooperation.

This thread is closed. If you have any questions, please PM me or another Moderator.
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