Hi all, my first post here.
I have surfed google in the past looking for solutions to problems (and answering others problems at times) but have finally decided to actually join a forum rather than continue with random surfing. And BleepingComputer is where I have landed.
I have a friends computer that has recently started to BSOD whenever he tries to update iTunes and iCloud via the Apple Software Updater. The stop code is D1. Many causes have been suggested as to the cause of D1 stop codes but they have almost all been eliminated.
His entire system has been replaced except for the PS, system boot drive and video card. The OS (Windows 7 Pro 64 bit) was cloned over to the new motherboard. Everything else appears to work fine but he needs the Apple stuff to sync with his iPhone and iPad.
So these things are completely new -
different motherboard and chipset
latest new BIOS
all new drivers including chipset and video etc
I haven't listed actual hardware yet because it seems to me that the error would now have to be in software. It is impossible to try updating the Apple software because that would immediately cause the BSOD.
Not done yet is a complete reload of the OS and reinstallation of programs. This is being held as a last resort.
Nor has an exhaustive search been done in the event viewer but I vaguely remember checking this earlier and could find nothing there timed the same.
I am considering some of these items as possible causes -
bad Apple software or version
possible Windows corruption
perhaps a recent Windows update has changed something
Does anybody know anything that might cause this or know of any solutions or have a suggestion as to where I might start ?