Hello, my name is Madi.
Move this thread if needed, I couldn't find a more appropriate one and I'm sorry.
Okay so this is all the information I can provide, and ask any questions if you need more.
My first mistake starts here: I bought and iBuyPower Desktop through Bestbuy.
When did I buy it and receive it? January of 2013.
When did the issues start? August of 2013.
And to be honest, my computer hasn't worked since.
I have a 3 year warrenty on it, buy why don't I just bring it into Bestbuy and get it fixed?
I'm 17 years old, I can't drive, and all the papers are in my mum's name and she refuses to take it in. My father even offered (she used his money) but still refused.
-I would turn my power on, and the fans whir and I can hear the water cooling working. No beeps happen, and it looks like it's functioning properly.
-My monitor, mouse, and keyboard stay in sleep mode. I do use the three on my current laptop, so they aren't a problem as far as I know. I use USB Razor Deathadder mouse, the iBuyPower USB Keyboard that came with my tower, and the Dell S2440L.
-I've plugged my power (of the PC) into three different outlets, and still no change.
I'm no computer whiz, and my boyfriend tried fixing the wiring (which was poorly done) and still nothing has changed.
Before any of these problems happened, Windows 8 would mess up. I would keep my tower on for days (which I regret now) and restart it every once and a while. Around the second week of August, the computer booted up great and dandy, but once Windows 8 would boot, nothing was there. I couldn't go to my desktop, and no icons were there. Only the Wallpaper of Windows 8 was there. I then would try to reset it, and the computer would run, and once again it wouldn't recognize my monitor, mouse, or keyboard. After that, I was always so scared to turn off my tower, because it would do that about 2-4 times a week until it just finally gave up.
I use to play a lot of games on it, so that might be an issue. Thank you.
- 3rd Gen Intel® Core™ i7-3930K processor
Features a 12MB L3 cache and 3.2GHz processor speed with Turbo Boost up to 3.8GHz.
- Intel® Core™ i7 processor
Features 8-way processing for ultimate smart performance. Intel® Turbo Boost Technology automatically speeds up your processor when your PC needs extra performance.
- 8GB DDR3 SDRAM
For multitasking power, expandable to 64GB.
- Blu-ray Disc-enabled drive
Features read support for next-generation Blu-ray Disc (BD-ROM).
- 1TB Serial ATA III hard drive (7200 rpm)
Offers spacious storage and fast read/write times.
- NVIDIA GTX 670 graphics
Feature 2GB dedicated video memory for lush images. HDMI output for connection to an HDTV.
- 4 USB 3.0 and 4 USB 2.0 ports
For fast digital video, audio and data transfer.
- Built-in Realtek 8111F 10/100/1000 Mbps Ethernet LAN
For quick and easy wired Web connection.
- Custom liquid cooling system
Improves reliability and reduces operation noise.
- Microsoft Windows 8 64-bit operating system preinstalled
Provides a stable platform for word processing, Web navigation, gaming, media storage and more.
- Software package included
Includes 1-month trial of Microsoft Office 365.
- Intel, Pentium, Celeron, Centrino, Core, Viiv, Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Here's a youtube video I made the day after I got it:
Please mute it because I probably have no idea what I'm talking about, but it gives an idea about how the wiring was and such.
Much help is appreciated because it's been 8 or so months and I really miss it.
Edited by nothingisthelimit, 21 January 2014 - 05:16 PM.