Hi guys. I have a Dell Inspiron 15r SE 7520 laptop, running Windows 7 64 bit with a dual video card thing going on (integrated Intel Graphics 4000 and an ATI Radeon HD 7730m). I had upgraded to the newest 13.12 ATI driver recently in an attempt to fix some problems with some of my games running slow. In the process I messed up my Aero Glass, so I figured I'd uninstall the ATI driver and reinstall it, which I had done before in the past with no problems.
I ran the ATI Catalyst driver uninstaller and things were going OK, but partway through it blue-screened. The message indicated that the problem was due to the display driver timing out during a restart. I rebooted, and figured I'd go into safe mode. Instead, I ended up in the Startup Repair utility, which was unable to solve whatever problem has happened. The results from the utility said:
Problem EVent Name: StartupRepairOffline
Problem Signature01: 6.1.7600.16385
Problem Signature02: 6.1.7600.16385
Problem Signature03: unknown
Problem Signature04: 21199987
Problem Signature05: AutoFailover
Problem Signature06: 9
Problem Signature07: CorruptFile
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Rebooting the computer always leads back to the System Repair utility, no matter what boot option I choose. Near as I can tell, this would seem to indicate a corrupt ATI driver is hanging around. I attempted the instructions here: http://www.sevenforums.com/tutorials/139576-startup-repair-infinite-loop-recovery.html to no avail. This page on Microsoft's site (http://support.microsoft.com/kb/927525) seems promising but I can't identify which drivers in the ControlSet001 section of the registry belong to the ATI driver so I can disable them.
I have no system restore points, apparently (not sure how that happened...), and no recent registry backups to fall back on, but it seems like the registry itself probably isn't the problem. My only tools for working on the machine directly are the System Recovery cmd shell or some kind of external recovery disk, since it won't boot into safe mode.
Anyone run into anything like this before?
Edited by ThunderbirdRobertson, 21 January 2014 - 12:54 AM.