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Windows 7 keeps crashing


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6 replies to this topic

#1 thenut68

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Posted 20 January 2014 - 06:04 PM

Windows 7 keeps crashing and I cant find out why. I have already disabled all the startups I thought might be the reason. Can someone please help me?



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#2 KingdomSeeker

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Posted 20 January 2014 - 06:26 PM

Are you getting error messages? If so what are they? 

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
 
 
Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 

 

Download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

 


Thank you.



#3 thenut68

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Posted 22 January 2014 - 07:23 PM

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Dad (administrator) on 22-01-2014 at 18:22:36
Running from "C:\Users\Dad\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\G3GEP3HF"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/18/2014 02:12:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: survey.exe, version: 0.0.0.0, time stamp: 0x51e30588
Faulting module name: USER32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba59
Exception code: 0xc0000005
Fault offset: 0x0001613f
Faulting process id: 0x968
Faulting application start time: 0xsurvey.exe0
Faulting application path: survey.exe1
Faulting module path: survey.exe2
Report Id: survey.exe3

Error: (01/18/2014 02:11:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: survey.exe, version: 0.0.0.0, time stamp: 0x4698e7f1
Faulting module name: USER32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba59
Exception code: 0xc0000005
Fault offset: 0x00027934
Faulting process id: 0x308
Faulting application start time: 0xsurvey.exe0
Faulting application path: survey.exe1
Faulting module path: survey.exe2
Report Id: survey.exe3

Error: (01/18/2014 02:11:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: survey.exe, version: 0.0.0.0, time stamp: 0x4698e7f1
Faulting module name: USER32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba59
Exception code: 0xc0000005
Fault offset: 0x0001613f
Faulting process id: 0x724
Faulting application start time: 0xsurvey.exe0
Faulting application path: survey.exe1
Faulting module path: survey.exe2
Report Id: survey.exe3

Error: (01/18/2014 02:10:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: survey.exe, version: 0.0.0.0, time stamp: 0x4698e7f1
Faulting module name: USER32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba59
Exception code: 0xc0000005
Fault offset: 0x00027934
Faulting process id: 0x1670
Faulting application start time: 0xsurvey.exe0
Faulting application path: survey.exe1
Faulting module path: survey.exe2
Report Id: survey.exe3

Error: (01/18/2014 02:10:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: survey.exe, version: 0.0.0.0, time stamp: 0x4698e7f1
Faulting module name: USER32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba59
Exception code: 0xc0000005
Fault offset: 0x00027934
Faulting process id: 0x1570
Faulting application start time: 0xsurvey.exe0
Faulting application path: survey.exe1
Faulting module path: survey.exe2
Report Id: survey.exe3

Error: (01/18/2014 01:49:25 PM) (Source: MsiInstaller) (User: Aurora)
Description: Product: PowerDVD -- Error 1905.Module C:\Program Files (x86)\CyberLink\PowerDVD8\NavFilter\CLAVCHDNav.ax failed to unregister.  HRESULT -2147220472.  Contact your support personnel.

Error: (01/18/2014 01:49:24 PM) (Source: MsiInstaller) (User: Aurora)
Description: Product: PowerDVD -- Error 1905.Module C:\Program Files (x86)\CyberLink\PowerDVD8\AudioFilter\CLAudFx.ax failed to unregister.  HRESULT -2147220472.  Contact your support personnel.

Error: (01/18/2014 01:49:24 PM) (Source: MsiInstaller) (User: Aurora)
Description: Product: PowerDVD -- Error 1905.Module C:\Program Files (x86)\CyberLink\PowerDVD8\NavFilter\CLNavX.ax failed to unregister.  HRESULT -2147220472.  Contact your support personnel.

Error: (01/18/2014 01:49:23 PM) (Source: MsiInstaller) (User: Aurora)
Description: Product: PowerDVD -- Error 1905.Module C:\Program Files (x86)\CyberLink\PowerDVD8\UPnP\CLAud.ax failed to unregister.  HRESULT -2147220472.  Contact your support personnel.

Error: (01/18/2014 01:49:23 PM) (Source: MsiInstaller) (User: Aurora)
Description: Product: PowerDVD -- Error 1905.Module C:\Program Files (x86)\CyberLink\PowerDVD8\VideoFilter\CLLine21.ax failed to unregister.  HRESULT -2147220472.  Contact your support personnel.

System errors:
=============
Error: (01/22/2014 06:14:25 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (01/22/2014 05:14:06 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (01/22/2014 04:13:48 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (01/22/2014 03:13:30 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (01/22/2014 02:13:12 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (01/22/2014 01:12:53 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (01/22/2014 00:12:36 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (01/22/2014 11:12:18 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (01/22/2014 10:11:59 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Error: (01/22/2014 09:11:42 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 252.

Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2014-01-20 16:55:31.903
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\hardlock.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-01-20 16:55:31.810
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\hardlock.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-01-20 16:39:04.426
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\hardlock.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-01-20 16:39:04.346
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\hardlock.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-01-20 08:29:43.306
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\hardlock.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-01-20 08:29:43.216
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\hardlock.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-01-18 09:05:59.434
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\hardlock.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-01-18 09:05:59.344
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\hardlock.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-01-15 03:28:32.664
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\hardlock.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-01-15 03:28:32.274
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\hardlock.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
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Adobe AIR (Version: 3.1.0.4880)
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Adobe Reader XI (11.0.03) (Version: 11.0.03)
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Age of Empires III: Complete Collection (Version: 1.0.0000.1)
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Alienware Command Center (Version: 2.8.9.0)
Amazon Cloud Drive (Version: 0.11.12.0)
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
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Apple Application Support (Version: 2.3.2)
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Apple Software Update (Version: 2.1.3.127)
Arc (Version: 1.0.0.5510)
AudibleManager (Version: 2006007022.48.56.13045106)
avast! Internet Security (Version: 7.0.1474.0)
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AVS Audio Converter version 7
AVS Update Manager 1.0
Baldur's Gate - Enhanced Edition
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Banctec Service Agreement (Version: 2.0.0)
Bastion
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BitRaider Web Client (Version: 1.1.9.4)
Black Chip Poker (Version: 5.0)
Bonjour (Version: 3.0.0.10)
BOSS (Version: 1.9.1)
Broadcom NetXtreme-I Netlink Driver and Management Installer (Version: 12.25.01)
Business Contact Manager for Outlook 2007 SP2 (Version: 3.0.8619.1)
Call of Duty: Black Ops - Multiplayer
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Canon Auto Update Service (Version: 1.1.0.13)
Canon DIGITAL CAMERA Solution Disk Software Guide (Version: 1.6.0.1)
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CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.9.0.9)
Canon MOV Decoder (Version: 1.9.0.8)
Canon MOV Encoder (Version: 1.8.0.1)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.9.0.6)
Canon PowerShot SX150 IS Camera User Guide (Version: 1.0.0.1)
Canon Utilities CameraWindow DC 8 (Version: 8.6.0.11)
Canon Utilities CameraWindow Launcher (Version: 7.6.0.1)
Canon Utilities MyCamera (Version: 7.5.0.1)
Canon Utilities ZoomBrowser EX (Version: 6.8.0.10)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.6.0.15)
Cinema Craft Encoder SP
Combined Community Codec Pack 2011-11-11 (Version: 2011.11.11.0)
Command & Conquer™: Generals and Zero Hour (Version: 1.0.0.0)
Community Expansion Pack version 1.01b (Version: 1.0.1.1)
Company of Heroes: Opposing Fronts
Company of Heroes: Tales of Valor
ConvertXtoDVD 4.0.3.313 (Version: 4.0.3.313)
Cooking Academy
D3DX10 (Version: 15.4.2368.0902)
Dawn of War - Soulstorm (Version: 1.00.0000)
Dawn Of War (Version: 1.40)
Dell System Detect (Version: 5.3.1.5)
Dell System Detect Bootstrapper (Version: 1.1.0.15)
Diablo II
Diablo III (Version: 1.0.3.10485)
DivX Setup (Version: 2.6.1.9)
Dota 2
Download Manager 2.3.10 (Version: 2.3.10)
Dropbox (Version: 2.4.11)
Dungeon Siege III
Dungeons & Dragons: Daggerdale
EA Shared Game Component: Activation (Version: 2.2.0)
EA Shared Game Component: Activation (Version: 2.2.0.62)
ESN Sonar (Version: 0.70.4)
Fallen Earth
Fallout: New Vegas
FitLive 1.2.00
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GameFly (Version: 1.0.1200)
GameSpy Arcade
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GeForce Experience NvStream Client Components (Version: 1.6.28)
GLIntercept 1.0.2 (Version: 1.0.2)
Hexacto ScoreCast
ImagXpress (Version: 7.0.74.0)
ImTOO iPad Mate Platinum (Version: 5.0.0.1130)
Intel Extreme Tuning Utility (Version: 1.3.9.1)
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Internet TV for Windows Media Center (Version: 4.2.2.0)
IZArc 4.1 (Version: 4.1)
Java 7 Update 45 (Version: 7.0.450)
Java Auto Updater (Version: 2.1.9.8)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
Killing Floor
Lead and Gold - Gangs of the Wild West
Left 4 Dead 2
Logitech G35 (Version: 1.1.178)
Logitech Gaming Software 7.00 (Version: 7.00.291)
Magic ISO Maker v5.5 (build 0281)
Malwarebytes Anti-Malware version 1.65.1.1000 (Version: 1.65.1.1000)
McAfee Security Scan Plus (Version: 2.1.121.2)
MechWarrior Online (Version: 1.4.3.0)
Media Player Classic - Home Cinema v. 1.3.1249.0
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office 2003 Web Components (Version: 11.0.8173.0)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional 2007 Trial (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
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Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Small Business Connectivity Components (Version: 2.0.7024.0)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word Viewer 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005
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Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
mkv2vob (Version: 2.4.9)
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Monday Night Combat
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Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
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MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
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Mumble 1.2.4 (Version: 1.2.4)
Nero 9 Essentials
Nero BurnRights (Version: 3.4.10.100)
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Nero ControlCenter (Version: 9.0.0.1)
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Nero DiscSpeed (Version: 5.4.10.100)
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Nero DriveSpeed (Version: 4.4.10.100)
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Nero InfoTool (Version: 6.4.10.100)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.8.1)
Nero Online Upgrade (Version: 1.3.0.0)
Nero Rescue Agent (Version: 2.4.11.100)
Nero StartSmart (Version: 9.4.11.100)
Nero StartSmart Help (Version: 9.4.11.100)
NeroExpress (Version: 9.4.13.100)
neroxml (Version: 1.0.0)
Neverwinter
Neverwinter Nights
NVIDIA 3D Vision Controller Driver (Version: 280.19)
NVIDIA 3D Vision Controller Driver 332.21 (Version: 332.21)
NVIDIA 3D Vision Driver 332.21 (Version: 332.21)
NVIDIA Control Panel 332.21 (Version: 332.21)
NVIDIA GeForce Experience 1.8.1 (Version: 1.8.1)
NVIDIA Graphics Driver 332.21 (Version: 332.21)
NVIDIA Install Application (Version: 2.1002.142.992)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA Network Service (Version: 1.0)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA ShadowPlay 10.11.15 (Version: 10.11.15)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3221)
NVIDIA Update 10.11.15 (Version: 10.11.15)
NVIDIA Update Core (Version: 10.11.15)
NVIDIA Virtual Audio 1.2.19 (Version: 1.2.19)
OpenAL
OpenOffice.org 3.4.1 (Version: 3.41.9593)
Origin (Version: 9.0.13.2142)
Pando Media Booster (Version: 2.3.6.0)
PeerBlock 1.0+ (r484) (Version: 1.0.0.484)
Portforward Static IP Address 1.0.45 (Version: 1.0.45)
PunkBuster Services (Version: 0.991)
Python 2.5.2 (Version: 2.5.2150)
QuickTime (Version: 7.73.80.64)
R.U.S.E
R.U.S.E. - Prima Official Strategy Guide
R.U.S.E. Beta
Razer Anansi Firmware Updater (Version: 1.02.03)
Razer Synapse 2.0 (Version: 1.15.4)
Realtek High Definition Audio Driver (Version: 6.0.1.5859)
Saints Row 2
SAMSUNG USB Driver for Mobile Phones V5.16.0.0 (Version: 1.2.2200.0)
SHIELD Streaming (Version: 1.6.85)
Simcity 2000 for Pocket PC
Skype™ 6.9 (Version: 6.9.106)
SP2500 Updater (Version: 1.013)
Sparkplayer (Beta)
Sportsbook.com (Version: 5.0)
Star Wars The Old Republic (Version: 7.0.0.17)
StarCraft II
Station Launcher (Version: 1.01.9000)
Steam (Version: 1.0.0.0)
System Requirements Lab
System Requirements Lab (Version: 4.1.71.0)
Team Fortress 2
TeamSpeak 3 Client (Version: 3.0.13.1)
The Elder Scrolls V: Skyrim
The Sims™ 3 (Version: 1.57.62)
Titan Quest (Version: 1.00.0000)
Titan Quest Immortal Throne (Version: 1.00.0000)
Torchlight 2 (Version: 1.21.2.1)
Tropico 3 - Steam Special Edition
Tropico 3: Absolute Power
Ubisoft Game Launcher (Version: 1.0.0.0)
Unity Web Player (Version: 2.6.1f3_31223)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (Version: 3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Visual C++ 8.0 Runtime Setup Package (Version: 1.0.0.0)
Warhammer 40,000: Dawn of War II
Warhammer® 40,000™: Dawn of War® II – Chaos Rising™
WD SmartWare (Version: 1.5.1)
Windows Essentials Media Codec Pack 4.0 [64-Bit] (Version: 4.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Center Add-in for Flash (Version: 4.1.2.0)
Windows Mobile Device Center (Version: 6.1.6965.0)
Windows Mobile Device Center Driver Update (Version: 6.1.6965.0)
WinPcap 4.1.2 (Version: 4.1.0.2001)
WinRAR archiver
World of Warcraft
wxPython 2.8.7.1 (ansi) for Python 2.5 (Version: 2.8.7.1-ansi)
Yahoo! Detect
YouTube Downloader App 2.03 (Version: 2.03)

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 6134.99 MB
Available physical RAM: 3531.14 MB
Total Pagefile: 12268.16 MB
Available Pagefile: 9291.97 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.19 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:457.5 GB) (Free:171.41 GB) NTFS
4 Drive f: (WD SmartWare) (CDROM) (Total:0.63 GB) (Free:0 GB) UDF
5 Drive g: (My Book) (Fixed) (Total:930.86 GB) (Free:111.28 GB) NTFS

========================= Users: ========================================

User accounts for \\AURORA

Administrator            Dad                      Guest                   
Mom                     

**** End of log ****



#4 thenut68

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Posted 22 January 2014 - 07:27 PM

http://speccy.piriform.com/results/7IWY5ivO5eA1BbrUQlqZ5r8



#5 thenut68

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Posted 22 January 2014 - 07:34 PM

==================================================
Dump File         : 100413-49358-01.dmp
Crash Time        : 10/4/2013 4:21:27 PM
Bug Check String  : ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Bug Check Code    : 0x000000fc
Parameter 1       : fffff880`0b7c14b0
Parameter 2       : 80000001`33b24963
Parameter 3       : fffff880`0b7c0c00
Parameter 4       : 00000000`00000002
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75b80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75b80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\100413-49358-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291,120
Dump File Time    : 10/4/2013 4:23:38 PM
==================================================

==================================================
Dump File         : 070713-37206-01.dmp
Crash Time        : 7/7/2013 9:24:11 AM
Bug Check String  : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code    : 0x00000050
Parameter 1       : fffff900`c00e1000
Parameter 2       : 00000000`00000001
Parameter 3       : fffff960`000b2344
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor         : x64
Crash Address     : ntoskrnl.exe+75c00
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\070713-37206-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 291,176
Dump File Time    : 7/7/2013 9:26:07 AM
==================================================

 



#6 thenut68

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Posted 22 January 2014 - 07:35 PM

there it is. thanks for looking.



#7 hamluis

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Posted 22 January 2014 - 08:16 PM

CPU Intel Core i7 920 @ 2.67GHz:   71 °C   Bloomfield 45nm Technology
 

Per CPU-World , you have an overheating problem that needs address.

 

Louis


Edited by hamluis, 22 January 2014 - 08:18 PM.





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