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Multiple BSOD


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2 replies to this topic

#1 tgdr133

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Posted 20 January 2014 - 05:36 PM

I've had a whole series of BSOD... I ran WinDbg on the most recent as recommended elsewhere on the forum and this is what I got:

 

Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Tom Roberts\011914-24492-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`02e17000 PsLoadedModuleList = 0xfffff800`0305a6d0
Debug session time: Sun Jan 19 20:53:09.582 2014 (UTC + 0:00)
System Uptime: 0 days 11:22:51.314
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
.........................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80003162990, fffff8800cfdb830, 0}

Probably caused by : ntkrnlmp.exe ( nt!RtlCompareUnicodeStrings+40 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80003162990, Address of the instruction which caused the bugcheck
Arg3: fffff8800cfdb830, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!RtlCompareUnicodeStrings+40
fffff800`03162990 410fb712        movzx   edx,word ptr [r10]

CONTEXT:  fffff8800cfdb830 -- (.cxr 0xfffff8800cfdb830)
rax=0000000000000004 rbx=0000000000000009 rcx=00000000016b0068
rdx=0000000000000009 rsi=fffff98000020654 rdi=0000000000000004
rip=fffff80003162990 rsp=fffff8800cfdc218 rbp=0000000000000340
 r8=fffff88006b346d0  r9=fffff88005484668 r10=00000000016b0068
r11=00000000016b0070 r12=fffffa8006a982c0 r13=0000000000000000
r14=fffffa8006a982c0 r15=0000000000000001
iopl=0         nv up ei ng nz ac pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010292
nt!RtlCompareUnicodeStrings+0x40:
fffff800`03162990 410fb712        movzx   edx,word ptr [r10] ds:002b:00000000`016b0068=????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  WmiPrvSE.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80003162990

STACK_TEXT:  
fffff880`0cfdc218 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlCompareUnicodeStrings+0x40


FOLLOWUP_IP:
nt!RtlCompareUnicodeStrings+40
fffff800`03162990 410fb712        movzx   edx,word ptr [r10]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!RtlCompareUnicodeStrings+40

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  521ea035

STACK_COMMAND:  .cxr 0xfffff8800cfdb830 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_nt!RtlCompareUnicodeStrings+40

BUCKET_ID:  X64_0x3B_nt!RtlCompareUnicodeStrings+40

Followup: MachineOwner
---------
 

 

Any help that can be offered in fixing this is much appreciated



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#2 hamluis

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Posted 20 January 2014 - 07:00 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 tgdr133

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Posted 21 January 2014 - 01:43 PM

MiniToolBox by Farbar  Version: 18-12-2013
Ran by Tom Roberts (administrator) on 21-01-2014 at 18:26:51
Running from "C:\Users\Tom Roberts\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/20/2014 07:37:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1900576

Error: (01/20/2014 07:37:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1900576

Error: (01/20/2014 07:37:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/20/2014 07:37:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1899499

Error: (01/20/2014 07:37:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1899499

Error: (01/20/2014 07:37:01 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/20/2014 07:05:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7504

Error: (01/20/2014 07:05:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7504

Error: (01/20/2014 07:05:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/20/2014 07:05:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6334


System errors:
=============
Error: (01/20/2014 06:38:21 PM) (Source: Service Control Manager) (User: )
Description: The SupportSoft Repair Service (O2DA) service failed to start due to the following error:
%%1053

Error: (01/20/2014 06:38:21 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the SupportSoft Repair Service (O2DA) service to connect.

Error: (01/19/2014 08:55:43 PM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff80003162990, 0xfffff8800cfdb830, 0x0000000000000000)C:\Windows\MEMORY.DMP011914-24492-01

Error: (01/19/2014 08:55:43 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 20:52:11 on ?19/?01/?2014 was unexpected.

Error: (01/15/2014 11:29:14 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (01/15/2014 09:45:55 PM) (Source: DCOM) (User: )
Description: {DC0C2640-1415-4644-875C-6F4D769839BA}

Error: (01/13/2014 10:06:02 PM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff8000316741f, 0xfffff88002d2f840, 0x0000000000000000)C:\Windows\MEMORY.DMP011314-21621-01

Error: (01/13/2014 10:06:01 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 22:04:00 on ?13/?01/?2014 was unexpected.

Error: (01/13/2014 10:03:51 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (01/13/2014 06:59:32 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service hung on starting.


Microsoft Office Sessions:
=========================
Error: (04/06/2013 11:29:18 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 2410 seconds with 2160 seconds of active time.  This session ended with a crash.


CodeIntegrity Errors:
===================================
  Date: 2013-01-10 23:11:27.954
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-10 23:00:38.709
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-10 22:54:07.623
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-10 22:43:44.323
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-10 21:06:58.912
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-10 20:52:13.446
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-10 17:45:44.340
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-10 17:09:45.853
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-10 15:55:05.140
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-10 13:53:59.945
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\CheckPoint\ZAForceField\Plugins\ISWSHEX.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer (Version: 6.2.2)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 3.9.0.1380)
Adobe Flash Player 11 ActiveX (Version: 11.9.900.170)
Adobe Flash Player 12 Plugin (Version: 12.0.0.43)
Adobe Reader X (10.1.9) (Version: 10.1.9)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Agatha Christie - Death on the Nile (Version: 2.2.0.95)
Amazon MP3 Downloader 1.0.17 (Version: 1.0.17)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Application Verifier (x64) (Version: 4.1.1078)
Audacity 1.3.12 (Unicode)
avast! Free Antivirus (Version: 9.0.2011)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Desktop (Version: 1.3.174.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Canon MP630 series MP Drivers
Chuzzle Deluxe (Version: 2.2.0.95)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
COMODO Internet Security (Version: 6.0.64131.2674)
CyberLink DVD Suite (Version: 7.0.3003)
CyberLink PowerDVD 9 (Version: 9.0.1.5122)
CyberLink YouCam (Version: 3.0.2511)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.47.1.0333)
Debugging Tools for Windows (x64) (Version: 6.12.2.633)
Dora's Carnival Adventure (Version: 2.2.0.95)
Dropbox (Version: 2.4.11)
Energy Star Digital Logo (Version: 1.0.1)
Escape Rosecliff Island (Version: 2.2.0.95)
ESU for Microsoft Windows 7 (Version: 1.0.0)
FATE (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Google Chrome (Version: 32.0.1700.76)
Google Drive (Version: 1.13.5782.599)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.3)
Heroes of Might and Magic® III Complete
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP Advisor (Version: 3.4.10262.3295)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.1.0)
HP Games (Version: 1.0.1.3)
HP Photo Creations (Version: 1.0.0.3611)
HP Power Manager (Version: 1.0.3)
HP Quick Launch (Version: 2.3.6)
HP Setup (Version: 8.1.4186.3400)
HP Software Framework (Version: 4.0.108.1)
HP Support Assistant (Version: 7.0.39.15)
HP Support Solutions Framework (Version: 11.50.0000)
HP Wireless Assistant (Version: 4.0.9.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2086)
Intel® Rapid Storage Technology (Version: 9.6.2.1001)
iTunes (Version: 11.1.3.8)
Jasc Paint Shop Pro 8 (Version: 8.00.0000)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Jewel Quest - Heritage (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.2907)
Last.fm Scrobbler 2.1.36
LightScribe System Software (Version: 1.18.20.1)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Marc 2012 Student Edition (Version: 12.1.0)
Mathematica Player (M-WIN-D 7.0.1 1223367) (Version: 7.0.1)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Default Manager (Version: 2.1.55.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Ultimate 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Rise Of Nations
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Windows Performance Toolkit (Version: 4.8.0)
Microsoft Windows SDK for Windows 7 (7.1) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 (7.1) (Version: 7.1.7600.0.30514)
Microsoft Windows SDK for Windows 7 Common Utilities (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Headers and Libraries (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Redistributable Components for Application Verifier (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Redistributable Components for Common Tools (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Redistributable Components for Windows Debugging Tools (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Samples (30514) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 Utilities for Win32 Development (30514) (Version: 7.1.30514)
MiKTeX 2.9 (Version: 2.9)
Mozilla Firefox 26.0 (x86 en-GB) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
MSC Nastran 2012.2 Student Edition (Version: 12.2.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML4 Parser (Version: 1.0.0)
My O2 (Version: 2.0.11212)
Norton Online Backup (Version: 2.1.17869)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.6904)
Plants vs. Zombies (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4204)
PowerDirector (Version: 8.0.3003)
QuickTime (Version: 7.74.80.86)
Rapport (Version: 3.5.1205.20)
Rapport (Version: 3.5.1304.32)
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.3)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.18.322.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6206)
REALTEK Wireless LAN Software (Version: 1.00.10.0329)
RealUpgrade 1.1 (Version: 1.1.0)
Recovery Manager (Version: 5.5.3023)
RegCure Pro (Version: 3.1.2.0)
Rise of Nations Thrones and Patriots
RtVOsd (Version: 1.0.6)
Sophos Anti-Rootkit 1.5.4 (Version: 1.5.4)
Spotify (Version: 0.4.9)
Spotify (Version: 0.8.3.222.g317ab79d)
Steam (Version: 1.0.0.0)
Synaptics Pointing Device Driver (Version: 15.3.29.0)
System Checkup 3.3 (Version: 3.3.2.34)
System Requirements Lab for Intel (Version: 4.5.15.0)
Texmaker
TeXworks 0.4.4
Tiff to PDF converter 1.0
Total War: SHOGUN 2 Demo
Trusteer Endpoint Protection (Version: 3.5.1304.32)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
VC 9.0 Runtime (Version: 1.0.0)
Virtual Villagers - The Secret City (Version: 2.2.0.95)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
WD Drive Utilities (Version: 1.0.3.3)
WD Quick View (Version: 2.2.1.6)
WD Security (Version: 1.0.3.3)
WD SmartWare (Version: 2.2.1.6)
WD SmartWare Installer (Version: 2.2.1.6)
WildTangent Games App (HP Games) (Version: 4.0.4.15)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WMI Tools (Version: 1.50.1131.0001)
ZoneAlarm LTD Toolbar
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 55%
Total physical RAM: 3998.91 MB
Available physical RAM: 1771.05 MB
Total Pagefile: 7996.01 MB
Available Pagefile: 5443.26 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.14 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:449.16 GB) (Free:256.73 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:16.31 GB) (Free:2.35 GB) NTFS

========================= Users: ========================================

User accounts for \\TGDR-LAPTOP

Administrator            Guest                    Tom Roberts              


**** End of log ****
 

 

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