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New year, new weird stuff


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8 replies to this topic

#1 Nukewriter

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Posted 20 January 2014 - 04:04 PM

Hi,

 

I am running windows 7 on a Toshiba Satellight A665.

 

In the last two weeks, I have started having a variety of problems.

 

Can't open my Yahoo mail.  I get "we are experiencing technical difficulties Temporary Error:14" and server not availalbe.

 

I am hearing advertisements over my speakers, even when my browser is turned off. 

 

And sometimes, I select a website on google, and something entirely different shows up, example, I googled plug and play error windows 7, thought that I was going to be directed to answers.microsoft.com/  and actually ended up at

 

Oh, and the original problem, my computer started running very slow and stopping.  I am getting a message stating that my plug and play application is not working (paraphrasing here) and that Windows explorer has to stop. 

 

Very annoying.  multiple problems that may not be related.  could be all coincidence, except for the plug and play thing and the incredible slowdown. 

 

I ran Malwarebytes, SUPERAntispyware, Wise Care 365, and the Windows malware program (which did find a backdoor/trapdoor program which was quarantined.)  Problems are still there.  I can't listen to anything because the selected program comingles with the advertisements that I don't want to play.

 

I am attaching the MiniToolBox I ran today, and the mbam-log.  I hope this helps.

 

Thanks!

Attached File  Nukewriter MiniToolBox 1-20-2014.txt   28.55KB   5 downloads

Attached File  Nukewriter mbam-log-2014-01-20 (12-49-19).txt   1.79KB   2 downloads


Edited by Orange Blossom, 20 January 2014 - 04:37 PM.
Moved to AII from Windows 7. ~ OB


BC AdBot (Login to Remove)

 


m

#2 SteveOC

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Posted 20 January 2014 - 05:25 PM

Sounds an awful lot like this post.........................

 

http://www.bleepingcomputer.com/forums/t/521320/audio-ads-playing-in-the-background-cannot-stop-it/#entry3265326

 

I am guessing you have Malware that requires removal.

 

Steve O.



#3 noknojon

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Posted 20 January 2014 - 08:01 PM

Hello Nukewriter and Welcome -

If you have any questions or need more explained, please ask.

Please note there are several issues that need attention -

 

Microsoft Windows 7 Home Premium - Important > Please install SP 1 via Windows Updates.
Just click on Updates > Wait a while > It should offer SP 1 to you.

 

 

"A variety of custom skins and avatars" (about the only thing Wise Care 365 & Wise Registry Cleaner is good for).
It should be fully removed or it can do much more damage to your system.

 

 

McAfee Security Scan Plus
McAfee Security Scan Plus is a free diagnostic tool that ensures you are protected from threats by actively checking your computer for up-to-date anti-virus, firewall, and web security software. It also scans for threats in any open programs. .(but it is not Antivirus)
I much prefer WOT to this program, but it is your choice.

 

 

AVG SafeGuard toolbar (Version: 17.0.0.9) is not required as you just installed Avira Free Antivirus

Make sure Avira is fully updated, always active, and it scans daily.

Java™ 6 Update 35 is very outdated -

Use Java Auto Updater (Version: 2.0.7.1)
In Control Panel Open the Java icon and hit the 2nd Tab > Update > Current version is Java7 Update51.
Do not accept any add-on offered with the update, as it is not Java, just advertising & sales.
Delete all older versions of Java in Programs and Features.

 

 

The mail is a long term issue / problem with Yahoo! -

EDIT Re Yahoo mail - My accounf was frozen (with the usual Error 14). To fix this took several times at hitting reset / reset / ETC. until I hit a page that asked me to Verify my ID (I have a registered cell phone as a contact) and Reset my password. I finally have a Yahoo mail account that works -

Your new password must have numbersletters and Capital letters -

They hope to have it fixed soon, In the meantime, you can click one of these links to access your mail, it's basic, no frills, but it works. http://us.m.yahoo.com/p/mail or: http://uk.m.yahoo.com/p/mail or: http://id.m.yahoo.com/p/mail
 Some use the ".us" or ".uk " link when Yahoo has problems. Mine needs the " .au " extension, for Australia now for every message.

 

 

After you fix or attempt to fix the above problems -

Download Screen317 Security Check and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so.

 

Next -

Please download and run RKill by Grinler.

A black DOS box will briefly flash and then disappear.
This is normal and indicates the tool ran successfully.

At most the tool will run for about 2 minutes.

 

Important: Do not reboot your computer until you complete the next step.

 

* Please download AdwCleaner by Xplode and save to your Desktop.
* Double-click on AdwCleaner.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Click on the Scan button (only once)
* AdwCleaner will begin...be patient as the scan may take some time to complete.
* After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
* NOW - Click on the Clean button (only once)
* Press OK when asked to close all programs and follow the onscreen prompts.
* Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
* After Auto rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
* Copy and paste the contents of that logfile in your next reply.
* A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

 

Next -

Please download Junkware Removal Tool by thisisu and save it to your Desktop.
* Close all open programs and shut down any protection/security software now to avoid potential conflicts.

How To Temporarily Disable Your Anti-virus
* Double-click on JRT.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* The tool will open and start scanning your system.
* Please be patient as this can take a while to complete depending on your system's specifications.
* On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
* Copy and paste the contents of JRT.txt in your next reply.
These tools will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons, browser helper objects (BHOs) and other junkware to include many related registry entires (values, keys)

 

 

Next -

Update and run a Full Scan with your Malwarebytes Anti-Malware.

 

 

In your reply please list these things -

Security Check Report

Rkill Log

AdwCleaner Log

Junkware Tool Log

New MBAM Full Scan Log

Your attempts to update to Win7 SP1

Your full removal of Wise Care tools

Your computer problems, and if there has been any changes

 

 

Thank You -


Edited by noknojon, 21 January 2014 - 02:06 AM.


#4 Nukewriter

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Posted 22 January 2014 - 12:40 AM

Sounds an awful lot like this post.........................

 

http://www.bleepingcomputer.com/forums/t/521320/audio-ads-playing-in-the-background-cannot-stop-it/#entry3265326

 

I am guessing you have Malware that requires removal.

 

Steve O.

Thanks, it does look like the problem I am seeing.



#5 Nukewriter

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Posted 22 January 2014 - 01:17 AM

I was unable to load SP1.  it did not appear on the Windows Update page, I was unable to manually load it from Microsoft or Windindows 7 sites.  I checked Toshiba website, but although lots of interesting probrams, SP1 wasn't one.  I may have to update an Intel driver, would appreciae your advise about why SP1 is being so difficult

 

Deleted Wise Care tools. 

 

Updated Java and Flash

 

Deleted the AVG toolbar

 

Screen 317 results:

 

 Results of screen317's Security Check version 0.99.79  
 Windows 7  x64 (UAC is enabled)  
 Out of date service pack!!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Avira Desktop   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 51  
  Adobe Flash Player 12.0.0.43 Flash Player out of Date!  
 Adobe Reader 10.1.9 Adobe Reader out of Date!  
 Mozilla Firefox (26.0)
 Google Chrome 31.0.1650.63  
 Google Chrome 32.0.1700.76  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Avira Antivir avgnt.exe
 Avira Antivir avguard.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````
 

 

Rkill Results:

 

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 01/21/2014 10:06:36 PM in x64 mode.
Windows Version: Windows 7 Home Premium

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * C:\windows\System32\rpcss.dll : 510,464 : 07/13/2009 06:41 PM : 45d2f1e6407837c9762b4fb288871e67 [NoSig]
 +-> C:\windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.1.7600.16385_none_c5bfcda3579104e3\rpcss.dll : 509,440 : 07/13/2009 06:41 PM : 7266972e86890e2b30c0c322e906b027 [Pos Repl]

Checking HOSTS File:

 * No issues found.

Program finished at: 01/21/2014 10:06:54 PM
Execution time: 0 hours(s), 0 minute(s), and 17 seconds(s)

 

 

AdwClean surprised me, here are the results:

 

# AdwCleaner v3.017 - Report created 21/01/2014 at 22:14:03
# Updated 12/01/2014 by Xplode
# Operating System : Windows 7 Home Premium  (64 bits)
# Username : Wally - WALLYS-TOY
# Running from : C:\Users\Wally\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Anti-phishing Domain Advisor
Folder Deleted : C:\ProgramData\blekko toolbars
Folder Deleted : C:\ProgramData\iMesh
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Program Files (x86)\iMesh Applications
Folder Deleted : C:\Program Files (x86)\Searchprotect
Folder Deleted : C:\Program Files (x86)\The weDownload Manager
Folder Deleted : C:\Users\Wally\AppData\Local\iMesh
Folder Deleted : C:\Users\Wally\AppData\Local\PackageAware
Folder Deleted : C:\Users\Wally\AppData\Local\Searchprotect
Folder Deleted : C:\Users\Wally\AppData\LocalLow\mediabarim
Folder Deleted : C:\Users\Wally\AppData\LocalLow\The weDownload Manager
Folder Deleted : C:\Users\Wally\AppData\Roaming\BitLord
Folder Deleted : C:\Users\Wally\AppData\Roaming\registry mechanic
Folder Deleted : C:\Users\Wally\Documents\BitLord
Folder Deleted : C:\Users\Wally\Documents\iMesh
Folder Deleted : C:\Users\Wally\AppData\Roaming\Mozilla\Firefox\Profiles\7u038ogo.default\mediabarim
Folder Deleted : C:\Users\Wally\AppData\Roaming\Mozilla\Firefox\Profiles\7u038ogo.default\StumbleUpon
Folder Deleted : C:\Users\Wally\AppData\Roaming\Mozilla\Firefox\Profiles\7u038ogo.default\Extensions\{28387537-E3F9-4ED7-860C-11E69AF4A8A0}
Folder Deleted : C:\Users\Wally\AppData\Roaming\Mozilla\Firefox\Profiles\7u038ogo.default\Extensions\b1ac2ff7-8e51-4bb6-8bf8-87f1d567919a@4bb97481-aead-4c2e-a62b-e25e264651bb.com
Folder Deleted : C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Folder Deleted : C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\ecoccdldklbjglocbgbfpmpehjegkode
File Deleted : C:\Program Files (x86)\Mozilla Firefox\Extensions\{1FD91A9C-410C-4090-BBCC-55D3450EF433}
File Deleted : C:\Users\Wally\AppData\Roaming\Mozilla\Firefox\Profiles\7u038ogo.default\Extensions\firefox@webconnect.co.xpi
File Deleted : C:\Users\Wally\AppData\Local\Temp\Uninstall.exe
File Deleted : C:\Users\Wally\AppData\Roaming\Mozilla\Firefox\Profiles\7u038ogo.default\searchplugins\conduit-search.xml
File Deleted : C:\Users\Wally\AppData\Roaming\Mozilla\Firefox\Profiles\7u038ogo.default\searchplugins\iMeshWebSearch.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\iMeshWebSearch.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\search.xml
File Deleted : C:\windows\Tasks\The weDownload Manager-chromeinstaller.job
File Deleted : C:\windows\System32\Tasks\The weDownload Manager-chromeinstaller
File Deleted : C:\windows\Tasks\The weDownload Manager-codedownloader.job
File Deleted : C:\windows\System32\Tasks\The weDownload Manager-codedownloader
File Deleted : C:\windows\Tasks\The weDownload Manager-enabler.job
File Deleted : C:\windows\System32\Tasks\The weDownload Manager-enabler
File Deleted : C:\windows\Tasks\The weDownload Manager-firefoxinstaller.job
File Deleted : C:\windows\System32\Tasks\The weDownload Manager-firefoxinstaller
File Deleted : C:\windows\Tasks\The weDownload Manager-updater.job
File Deleted : C:\windows\System32\Tasks\The weDownload Manager-updater

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ieakfmpjhljbpbfpldjkddkjmmgjmgon
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KVS_AvailabilityTool
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0049074.BHO
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0049074.BHO.1
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0049074.Sandbox
Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0049074.Sandbox.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110411901174}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220422902274}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550455905574}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660466906674}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{44444444-4444-4444-4444-440444904474}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110411901174}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110411901174}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110411901174}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{02f283cc-674f-4fa6-81ce-e578f8273754}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{44d65966-2b0a-403a-bcf3-5798f60128fe}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9092621f-a570-4680-97a1-06a22321b8aa}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9bd90bfb-75b6-4001-a211-8f4120931b9a}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ce711d59-37d2-4c02-b2bd-3da740508bca}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{11111111-1111-1111-1111-110411901174}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220422902274}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7C28CEF1-A4A6-4B6A-8B97-C44F1267753C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550455905574}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660466906674}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110411901174}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{02f283cc-674f-4fa6-81ce-e578f8273754}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{44d65966-2b0a-403a-bcf3-5798f60128fe}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9092621f-a570-4680-97a1-06a22321b8aa}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9bd90bfb-75b6-4001-a211-8f4120931b9a}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ce711d59-37d2-4c02-b2bd-3da740508bca}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\installedbrowserextensions
Key Deleted : HKCU\Software\InstalledThirdPartyPrograms
Key Deleted : HKCU\Software\WEDLMNGR
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\The weDownload Manager
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\Uniblue
Key Deleted : HKLM\Software\The weDownload Manager
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Anti-phishing Domain Advisor
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\The weDownload Manager
Key Deleted : [x64] HKLM\SOFTWARE\InstalledThirdPartyPrograms

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.7600.17267


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Wally\AppData\Roaming\Mozilla\Firefox\Profiles\7u038ogo.default\prefs.js ]

Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.InstallationThankYouPage", true);
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.InstallationTime", 1390282834);
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.active", true);
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.addressbar", "NA");
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.addressbarenhanced", "");
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.asyncdb.was_copied", "true");
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.asyncdb_dbWasSet", true);
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.asyncdb_dbWasSet_FF25_FIX", true);
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.asyncinternaldb.was_copied", "true");
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.asyncinternaldb_dbWasSet", true);
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.asyncinternaldb_dbWasSet_FF25_FIX", true);
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.backgroundver", 1);
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-\\ Google Chrome v32.0.1700.76

[ File : C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : icon_url

*************************

AdwCleaner[R0].txt - [27986 octets] - [21/01/2014 22:08:54]
AdwCleaner[S0].txt - [24624 octets] - [21/01/2014 22:14:03]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [24685 octets] ##########

 

 

Junk Removal Tool results:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Home Premium x64
Ran by Wally on Tue 01/21/2014 at 22:38:05.92
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\Allyrics-34-chromeinstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\Allyrics-34-chromeinstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\Allyrics-34-updater_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\Allyrics-34-updater_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\Allyrics-34-chromeinstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\Allyrics-34-chromeinstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\Allyrics-34-updater_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\Allyrics-34-updater_RASMANCS



~~~ Files



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{000F5564-3941-467A-B580-12F6979407C4}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{0036D5B6-F2E0-414C-B473-3882BA551603}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{05B53410-F735-4179-828E-92EC4B89E411}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{05CCC460-A018-4177-B6FE-70248A5865B2}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{05D488CE-C22A-4399-9143-CB57B1E75F1D}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{061C752A-FFB8-4DDB-8A58-E4E8EC59621B}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{062F31B6-7EE4-4CAF-9E6E-0CB801F4AB7A}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{08A1F816-5E39-4E64-AC8C-3C2D8E03CFFB}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{0DCBB7D5-CC75-4565-A17D-7431BE722D2C}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{0E2D83F9-C683-443A-8E6F-7AB0EC64396D}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{0F8C5052-1A25-41D3-B26F-0CB8E7420141}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{10196719-4A1E-4029-AF94-F89AFB9422D1}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{103CF433-B8B0-452D-81F1-D718908B51DF}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{121DCE67-A8A2-4497-A0F3-C1F514C25780}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{12C00FA3-3477-4941-B9AD-3C42FC0D1AE2}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{147DE5CE-369C-4FEC-BB7B-2024326E6DE5}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{152FCCAC-4CC1-4EC9-A578-DBC45CCDAD6B}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{15564945-97B2-4359-ACF9-F1F522EF2422}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{15E36635-353C-45DB-A487-38B44566FC21}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{15EB1ECB-4AA1-40BF-A8CB-D45E06CA4C90}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{163A0125-EFB7-4918-AF19-ED371A878D16}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{1768A649-A884-41C9-AA3E-3C173319EC4D}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{19CF87E7-F3FA-490C-A087-B4912BF96C78}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{19F175E9-5899-4D8C-8F93-FEFE8BBB77D5}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{1AA527B1-4399-4D2A-A658-1B35685512BA}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{1BD95D30-CFAE-46EA-ACC3-9CEFCB48E070}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{1BE5664E-0F15-4C0F-844B-2C328E1CD577}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{1C354BFF-C70C-4066-B867-9AE721ED5EC6}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{1C4E347E-F4CE-41D8-A3E9-D0E69DBFCD92}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{1CDC13A0-28FC-43A3-B751-367E5748E8E4}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{1D10C52C-6EF9-460C-BDA1-32A613124F3E}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{1D77B0A8-8E86-4469-81E5-62EABF3EE98C}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{1D9A027E-B523-4203-B4E8-DAEF2DA379E0}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{21165F66-7FF9-4C32-B8EB-8407889907CE}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{21DDB98E-5CF4-4C53-B788-C4E397307EA8}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{222ADD16-13A0-45E8-AA69-B7FAA42EBAF6}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{22786751-5C07-462E-8945-00489854392C}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{23057186-59F3-471E-AD7C-6D33CA8CCFD9}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{23C8093B-6681-4536-8DCD-2C1B15A0EC93}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{23EE6B2A-E53A-41D7-87F6-B483CFAE7288}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{253432B2-B719-4258-A63B-7B31FFB9151A}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{25352421-8E75-4F82-AB64-7CFE685D65DE}
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Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{F6D65773-E37C-44DA-A0DF-5B73D8EF2A1D}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{F77B39BB-7433-46FF-A4BF-F44DC3D8AFCC}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{F79B8C33-7F14-4C01-8719-1DF2D9F9348A}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{F840C50E-B674-4F73-B23E-1E4F578936D3}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{F841AAE9-1803-4A8E-84E5-13DA50C82A0C}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{F98CBBC6-0CB4-4C78-82CE-123A9747FCF4}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FAA9F45D-3871-4AB6-A411-10180E53154A}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FB5329D8-D4FC-4AD9-B57F-3D4C9C635705}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FBD61C62-B6A5-42F1-ABA5-C9509B231FA6}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FCD01474-9FBD-4A70-A7C5-419D825420C0}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FD10F827-D9B2-490E-BD0D-732A8002A11A}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FDBA75F4-F266-4F66-BC57-F3BC0742B87C}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FDD4EAD5-9EF9-4A5F-82A2-8E8CF9F7588D}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FE4123E2-8089-4E1C-A8F4-867A5AC70729}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FEB127A8-7162-45E5-809B-C969C5A9B5AD}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FECA7F12-C1DA-44D4-A6D6-9BB37EAFA9EA}
Successfully deleted: [Empty Folder] C:\Users\Wally\appdata\local\{FEDC548A-C738-48EF-BD6F-0AF468804702}



~~~ FireFox

Successfully deleted: [File] C:\Users\Wally\AppData\Roaming\mozilla\firefox\profiles\7u038ogo.default\extensions\cgcihpymtt@cgcihpymtt.org.xpi [Tracur]
Emptied folder: C:\Users\Wally\AppData\Roaming\mozilla\firefox\profiles\7u038ogo.default\minidumps [77 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 01/21/2014 at 22:49:50.67
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

I am running the Malwarebyte program full scan overnight.  and will post those results tomorrow. 

 

As of now, I am still seeing my computer shutdownbrandomly.

 

Windows Help and Support won't open.

 

And I am still getting the plug and play failure and windows shutdown.



#6 noknojon

noknojon

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Posted 22 January 2014 - 07:20 AM

Hello -

Some pretty heavy (but mostly minor) infections -

 

From Rkill -

Rpcss.dll file information

C:\windows\System32\rpcss.dll : 510,464 : 07/13/2009 06:41 PM : 45d2f1e6407837c9762b4fb288871e67 [NoSig]
The process known as Distributed COM Services belongs to software Remote Procedure Call (RPC) (RpcSs) or DCOM Server Process Launcher (DcomLaunch) by Microsoft

NOTE - Your installed copy seems to have been corrupted. [NoSig] means unsigned version

I would say that your best option here is sfc /scannow

 

 

Click on the Start Orb > Open Programs > Accessories and find Command Prompt > Right Click on it and select Run as administrator <=(very important)

Now type sfc /scannow and press Enter - Note the space between c and / as it must be there.

This should take about 20 minutes depending on your system.

Do not touch the keyboard while this program is running.

DO NOT force a reboot once started a you will lose data and may damage the computer
NOTE - If this is a Laptop please plug it into a reliable power source, as batteries may fail.

 

 

Details of Service Pack for Microsoft Windows (KB976932)
You will want either windows6.1-KB976932-X86.exe (32-bit) or windows6.1-KB976932-X64.exe (64-bit)

 

From your logs -

Filename: CltMngSvc.exe
This file has been identified as a program that is undesirable to have running on your computer.
This consists of programs that are misleading, harmful, or undesirable.

 

From AdwCleaner (examples only)

 

blekko toolbars
iMesh Applications
The weDownload Manager
PackageAware
The weDownload Manager
BitLord
registry mechanic
conduit-search.xml
The weDownload Manager-chromeinstaller
The weDownload Manager-codedownloader
The weDownload Manager-enabler
The weDownload Manager-firefoxinstaller

 

I have checked most of these programs, and they had warnings or were listed as Not Suitable.

 

 

Registry Easy v5.6 is a very bad program, and it is worse if downloaded from any Torrent site.
Sorry I missed it with my first reply - Do you recall when or where you downloaded it ??

 

Also, do you recall RemoveIT Pro being installed and where it was downloaded from ??
This seems to be reasonably safe, but it is the same as a Malwarebytes Free version -

 

 

Thank You -



#7 Nukewriter

Nukewriter
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  • Local time:08:05 AM

Posted 23 January 2014 - 02:13 AM

Completed the MBAM run.  It appears that most of the detected items were PUP, but it was an impressive number of objects found:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.01.22.12

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Wally :: WALLYS-TOY [administrator]

1/22/2014 5:39:23 PM
MBAM-log-2014-01-22 (19-13-47).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 349517
Time elapsed: 1 hour(s), 32 minute(s), 29 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Allyrics-34 (PUP.Optional.CrossRider) -> No action taken.
HKLM\Software\Allyrics-34 (PUP.Optional.AlLyrics.A) -> No action taken.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 12
C:\Program Files (x86)\Allyrics-34 (PUP.Optional.AlLyrics.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0 (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\userCode (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\icons (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\icons\actions (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\api (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\popupResource (PUP.Optional.CrossRider.A) -> No action taken.

Files Detected: 113
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\CltMngSvc.exe.vir (PUP.Optional.Conduit.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\SPTool.dll.vir (PUP.Optional.Conduit.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\Main\bin\uninstall.exe.vir (PUP.Optional.Conduit.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\cltmng.exe.vir (PUP.Optional.Conduit.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPTool64.exe.vir (PUP.Optional.Conduit.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC32.dll.vir (PUP.Optional.Conduit.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC32Loader.dll.vir (PUP.Optional.Conduit.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC64.dll.vir (PUP.Optional.Conduit.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\SearchProtect\bin\SPVC64Loader.dll.vir (PUP.Optional.Conduit.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Searchprotect\UI\bin\cltmngui.exe.vir (PUP.Optional.Conduit.A) -> No action taken.
C:\Program Files (x86)\Allyrics-34\Uninstall.exe (PUP.Optional.CrossRider) -> No action taken.
C:\Program Files (x86)\Allyrics-34\utils.exe (PUP.Optional.TubeSing.A) -> No action taken.
C:\Users\Wally\AppData\Local\Temp\nsb2DEB.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Users\Wally\AppData\Local\Temp\nslEE77.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Users\Wally\AppData\Local\Temp\nslF26E.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Users\Wally\AppData\Local\Temp\nslF665.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Users\Wally\AppData\Local\Temp\nsq3155.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Users\Wally\AppData\Local\Temp\nsv29D4.exe (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Users\Wally\AppData\Local\Temp\sp_downloader.exe (PUP.Optional.Conduit.A) -> No action taken.
C:\Users\Wally\AppData\Local\Temp\nsi7DF8.tmp\SPtool.dll (PUP.Optional.SearchProtect.A) -> No action taken.
C:\Users\Wally\Downloads\windows 7 service pack 1 sp1 setup.exe (PUP.Optional.Soft32.A) -> No action taken.
C:\Program Files (x86)\Allyrics-34\44214.crx (PUP.Optional.AlLyrics.A) -> No action taken.
C:\Program Files (x86)\Allyrics-34\Allyrics-34-chromeinstaller.exe (PUP.Optional.AlLyrics.A) -> No action taken.
C:\Program Files (x86)\Allyrics-34\Allyrics-34-updater.exe (PUP.Optional.AlLyrics.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\background.html (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\crossriderManifest.json (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\manifest.json (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\popup.html (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\manifest.xml (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins.json (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\101_cortica_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\102_dealply_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\103_intext_5_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\104_jollywallet_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\105_corticas_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\108_icm_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\116_ads_only_5_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\117_coupons_intext_ads_5_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\119_similar_web_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\120_luck_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\123_intext_adv_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\124_superfish_no_search_no_coupons_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\125_arcadi2_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\126_revizer_ws_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\127_revizer_p_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\128_superfish_pricora_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\129_widdit_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\135_arcadi3_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\138_getdeal_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\13_CrossriderAppUtils.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\141_corticas_ru_m.js.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\142_intext_fa_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\14_CrossriderUtils.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\155_ibario_pops_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\158_50onred_ads_only_no_fb_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\159_cortica_rollover_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\170_icm1_5_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\171_arcadi2_sourceID_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\174_arcadi_serp_dynamic_id_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\175_coolmirage_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\178_revizer_ws_dynamic_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\179_revizer_p_dynamic_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\17_jQuery.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\19_CHAppAPIWrapper.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\1_base.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\21_debug.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\22_resources.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\28_initializer.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\47_resources_background.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\4_jquery_1_7_1.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\64_appApiMessage.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\72_appApiValidation.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\78_CrossriderInfo.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\7_hooks.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\80_CHPopupAppAPI.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\87_ginyas_wrapper.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\91_monetizationLoader.js.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\92_superfish_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\93_superfish_no_coupons_m.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\97_resourceApiWrapper.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\plugins\9_search_engine_hook.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\userCode\background.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\extensionData\userCode\extension.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\icons\icon128.png (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\icons\icon16.png (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\icons\icon48.png (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\icons\actions\1.png (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\background.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\main.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\api\chrome.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\api\cookie.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\api\message.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\api\pageAction.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\api\pageActionBG.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\app_api.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\bg_app_api.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\consts.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\cookie_store.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\crossriderAPI.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\delegate.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\events.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\extensionDataStore.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\installer.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\logFile.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\logging.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\onBGDocumentLoad.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\reports.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\storageWrapper.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\updateManager.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\util.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\xhr.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\popupResource\newPopup.js (PUP.Optional.CrossRider.A) -> No action taken.
C:\Users\Wally\AppData\Local\Google\Chrome\User Data\Default\Extensions\alhckniaeeeakldgkgmdfdpkjefamfon\1.25.17_0\js\lib\popupResource\popup.js (PUP.Optional.CrossRider.A) -> No action taken.

(end)
 

 

 

I have downloaded several programs from the internet that purported to be virus protection or cleaners, that "remove" several suspicious items, and then ask for money to remove the tremendous number of remaining programs.  I know better.  I should go to a site like CNET to look for programs, not google. 

 

But I have not downloaded any programs with a torrent program.  Not sure if that makes a difference.

 

I removed Registry Editor and Removeit Tool.

 

Thanks for the help, I will be working on the other items tonight and tomorrow.

 

Thanks for the help and the information!



#8 noknojon

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Posted 23 January 2014 - 04:10 AM

Your MBAM scan has (-> No action taken.) after the listed infections. I would tick them and remove all of them.

 

"I should go to a site like CNET to look for programs, not google." <= Only use this for "Types of programs".

I have found File Hippo to be better, since CNET now includes a Tracker program with downloads (called a Wrapper)

Find the program you want and use the makers site when it exists.

 

But I have not downloaded any programs with a torrent program.  <= Why have it installed ??

 

Did you run sfc /scannow yet, and did it show several errors ?

 

Thanks -



#9 Nukewriter

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Posted 24 January 2014 - 08:14 AM

I ran MABM again:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.01.22.12

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Wally :: WALLYS-TOY [administrator]

1/23/2014 10:51:23 PM
mbam-log-2014-01-23 (22-51-23).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 483082
Time elapsed: 3 hour(s), 5 minute(s), 33 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

Ran sfc /scannow three times, shutting down the computer and restating between attempts.  it starts verification, runs to 13% and stops with the following message "Windows resource protection could not perform the requested operation"

 

I have a teen ager. She has used my computer a few times.  I believe she downloaded a movie or two using a torrent program, when she was home from college. 

 

 

Thanks for the information about File Hippo.






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