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Cd/dvd-rom Troubles


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#1 NC_Villager

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Posted 09 May 2006 - 01:13 PM

The combo drive on my old Compaq Armada 700 (500mhz) will only play DVD's and not CD's. I have Win 2000 and have tried to update drivers in the hardware section. It has played both media in the past, but when I put a DVD in and go back to a CD it konks out. The drive winds and revs a few times then quits. The hardware wizard says it is working normally. I have tried with 3-4 different CD's.

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#2 fireboy

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Posted 08 June 2006 - 08:51 AM

Thanks for your post. I have seen this with laptop as well as desktop CD drives in our Service Centers. More than likely, your hardware is malfunctioning. If your notebook is under warranty, back up your data and call to request a repair.

If it is not under warranty, you can usually find a replacement part online. A word of caution though, do not use notebookparts.com. I have been burnt by them in the past and they almost always show up in the Search Engine top 10 for results.

Good luck!

#3 bandaid1968

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Posted 08 June 2006 - 10:37 AM

some times notebook parts can get a little expsenive you can go to walmart and buy an external cd drive pretty resonable just plug it in your usb port and there you go and if you have only 2 usb slots and want to plug in more devices you can purchase an epansion 4 port hub pretty cheap also




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